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Thank you, fraud detection!

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  • C charlieg

    One night I sat down to pay the bills. Noticed my CC limit was -200. Somehow, someone got a hold of the # and went on a shopping spree: air line tickets, their gas bill, paid of an installment loan. I figure it would not be hard to track them down....

    Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

    W Offline
    W Offline
    W Balboos GHB
    wrote on last edited by
    #9

    charlieg wrote:

    , their gas bill,

    Pardon me for asking, but isn't that like a really stupid thing for a crook to do if they don't want to get caught (at least in the USA).

    Ravings en masse^

    "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

    "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

    C 1 Reply Last reply
    0
    • OriginalGriffO OriginalGriff

      Couple of years ago I got a phone call from my bank saying "we've spotted some fraudulent activity" and they got quite snotty when I asked them to prove they were my bank instead of answering the security questions to prove I was me... Eventually I went into the branch and ... someone was trying to buy £4000's worth of costume jewelry from Hong Kong. :doh: All the money was returned to my account the same day (including £20 worth of phone top ups I hadn't noticed) and my card changed the same week. Good service I thought - apart from the verification part!

      Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

      M Offline
      M Offline
      Marc Clifton
      wrote on last edited by
      #10

      OriginalGriff wrote:

      Couple of years ago I got a phone call from my bank saying "we've spotted some fraudulent activity" and they got quite snotty when I asked them to prove they were my bank instead of answering the security questions to prove I was me...

      I had that some problem once with BofA. In my case, the legitimacy was improved by a text message, a callback #, and the fact that my CC was now declining all transactions. And lastly, they actually didn't ask any questions that would have been a full breach. No "full SSN", etc. Marc

      Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny

      OriginalGriffO L 2 Replies Last reply
      0
      • W wout de zeeuw

        Yep, their security is so tight that you and I only pay 3% on every credit card transaction.

        Wout

        M Offline
        M Offline
        Marc Clifton
        wrote on last edited by
        #11

        wout de zeeuw wrote:

        Yep, their security is so tight that you and I only pay 3% on every credit card transaction.

        Yup. People who do this sort of stuff are a waste of the oxygen they breath. Marc

        Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny

        1 Reply Last reply
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        • M Marc Clifton

          OriginalGriff wrote:

          Couple of years ago I got a phone call from my bank saying "we've spotted some fraudulent activity" and they got quite snotty when I asked them to prove they were my bank instead of answering the security questions to prove I was me...

          I had that some problem once with BofA. In my case, the legitimacy was improved by a text message, a callback #, and the fact that my CC was now declining all transactions. And lastly, they actually didn't ask any questions that would have been a full breach. No "full SSN", etc. Marc

          Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny

          OriginalGriffO Offline
          OriginalGriffO Offline
          OriginalGriff
          wrote on last edited by
          #12

          Nope, I just got a call asking the normal security questions they ask when I ring them ... and no way am I answering those unless I made the call in the first place!

          Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
          "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

          1 Reply Last reply
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          • M Marc Clifton

            And I mean that most sincerely. Got a text this morning about possible fraudulent purchases, called the bank, and there was some $2000 of purchases made this morning on my CC (which I have in hand, wasn't lost.) Of the list of items, my favorite was "gout cream from UK" Marc

            Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny

            K Offline
            K Offline
            Kevin Marois
            wrote on last edited by
            #13

            Got a call from the bank a few years back. They asked me "Are you in the Caribbean?" I said, "If only I was". They reversed all charges and sent me a new card.

            If it's not broken, fix it until it is

            1 Reply Last reply
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            • M Marc Clifton

              And I mean that most sincerely. Got a text this morning about possible fraudulent purchases, called the bank, and there was some $2000 of purchases made this morning on my CC (which I have in hand, wasn't lost.) Of the list of items, my favorite was "gout cream from UK" Marc

              Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny

              Sander RosselS Offline
              Sander RosselS Offline
              Sander Rossel
              wrote on last edited by
              #14

              I never really got those credit cards... As far as I understand anyone who has your card number can make purchases... :confused: They aren't much used in the Netherlands, I don't even have one myself. It rarely happens I can't pay using my bank card or PayPal. In the rare cases I absolutely need a credit card I just don't make the purchase :)

              Read my (free) ebook Object-Oriented Programming in C# Succinctly. Visit my blog at Sander's bits - Writing the code you need. Or read my articles here on CodeProject.

              Simplicity is prerequisite for reliability. — Edsger W. Dijkstra

              Regards, Sander

              M 1 Reply Last reply
              0
              • M Marc Clifton

                OriginalGriff wrote:

                Couple of years ago I got a phone call from my bank saying "we've spotted some fraudulent activity" and they got quite snotty when I asked them to prove they were my bank instead of answering the security questions to prove I was me...

                I had that some problem once with BofA. In my case, the legitimacy was improved by a text message, a callback #, and the fact that my CC was now declining all transactions. And lastly, they actually didn't ask any questions that would have been a full breach. No "full SSN", etc. Marc

                Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny

                L Offline
                L Offline
                Lost User
                wrote on last edited by
                #15

                I had an interesting experience with BofA: I was making some minor purchase from a 711 when my card was declined while it was nowhere near maxed out. I was fumbling for another card cursing under my breath, when my cell phone rang. It was some security arm of the bank, wanting to confirm I was making that purchase at the very instant the same card was used for a purchase miles away on the other side of town. Then it dawned on me: My wife and I each has a copy of the same card and it just happened that we both used our cards at the very same instant in very different locations. The bank's computers picked it up and froze the card. After I explained it to the bank's security guy, the card was cleared for further transactions. The 711 clerk listened to all this and was very impressed that the bank would call me and apologized for the inconvenience. I must confess I was impressed as well.

                Get me coffee and no one gets hurt!

                1 Reply Last reply
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                • Sander RosselS Sander Rossel

                  I never really got those credit cards... As far as I understand anyone who has your card number can make purchases... :confused: They aren't much used in the Netherlands, I don't even have one myself. It rarely happens I can't pay using my bank card or PayPal. In the rare cases I absolutely need a credit card I just don't make the purchase :)

                  Read my (free) ebook Object-Oriented Programming in C# Succinctly. Visit my blog at Sander's bits - Writing the code you need. Or read my articles here on CodeProject.

                  Simplicity is prerequisite for reliability. — Edsger W. Dijkstra

                  Regards, Sander

                  M Offline
                  M Offline
                  Mycroft Holmes
                  wrote on last edited by
                  #16

                  Uhm how much difference is there between a bank card and a credit card, except you need funds to cover the bank card. Operationally I think they are the same.

                  Never underestimate the power of human stupidity RAH

                  C Sander RosselS C 3 Replies Last reply
                  0
                  • M Mycroft Holmes

                    Uhm how much difference is there between a bank card and a credit card, except you need funds to cover the bank card. Operationally I think they are the same.

                    Never underestimate the power of human stupidity RAH

                    C Offline
                    C Offline
                    chriselst
                    wrote on last edited by
                    #17

                    Huge difference between debit and credit cards in the uUK. You get all sorts of protection using a credit card, far safer paying by credit card.

                    Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                    Sander RosselS 1 Reply Last reply
                    0
                    • OriginalGriffO OriginalGriff

                      Couple of years ago I got a phone call from my bank saying "we've spotted some fraudulent activity" and they got quite snotty when I asked them to prove they were my bank instead of answering the security questions to prove I was me... Eventually I went into the branch and ... someone was trying to buy £4000's worth of costume jewelry from Hong Kong. :doh: All the money was returned to my account the same day (including £20 worth of phone top ups I hadn't noticed) and my card changed the same week. Good service I thought - apart from the verification part!

                      Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                      R Offline
                      R Offline
                      RTek23
                      wrote on last edited by
                      #18

                      Funny, I have had that. The guy started asking questions on my card to 'verify'... and when I wouldn't answer, we shut down a bit. They had called me! And, I did the same thing, asking him to verify himself....which he could not....comical. It eventually worked itself out, but they were a bit put-out that I would not answer their questions without them answering mine. I think they (perhaps we) need to come up with a dual verification system rather than the onus on the customer. The two factor is still in favour of the company, not the customer....I think the two factor verification needs to be more a split verification.... Ken

                      1 Reply Last reply
                      0
                      • M Mycroft Holmes

                        Uhm how much difference is there between a bank card and a credit card, except you need funds to cover the bank card. Operationally I think they are the same.

                        Never underestimate the power of human stupidity RAH

                        Sander RosselS Offline
                        Sander RosselS Offline
                        Sander Rossel
                        wrote on last edited by
                        #19

                        I need a (secret) pin code to make any payments with my bank card. So if it ever gets stolen it's still pretty useless without the pin code that only I know.

                        Read my (free) ebook Object-Oriented Programming in C# Succinctly. Visit my blog at Sander's bits - Writing the code you need. Or read my articles here on CodeProject.

                        Simplicity is prerequisite for reliability. — Edsger W. Dijkstra

                        Regards, Sander

                        C 1 Reply Last reply
                        0
                        • C chriselst

                          Huge difference between debit and credit cards in the uUK. You get all sorts of protection using a credit card, far safer paying by credit card.

                          Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                          Sander RosselS Offline
                          Sander RosselS Offline
                          Sander Rossel
                          wrote on last edited by
                          #20

                          chriselst wrote:

                          You get all sorts of protection using a credit card

                          Believe me, you pay for that protection one way or another. And I've never needed it :)

                          Read my (free) ebook Object-Oriented Programming in C# Succinctly. Visit my blog at Sander's bits - Writing the code you need. Or read my articles here on CodeProject.

                          Simplicity is prerequisite for reliability. — Edsger W. Dijkstra

                          Regards, Sander

                          C 1 Reply Last reply
                          0
                          • Sander RosselS Sander Rossel

                            chriselst wrote:

                            You get all sorts of protection using a credit card

                            Believe me, you pay for that protection one way or another. And I've never needed it :)

                            Read my (free) ebook Object-Oriented Programming in C# Succinctly. Visit my blog at Sander's bits - Writing the code you need. Or read my articles here on CodeProject.

                            Simplicity is prerequisite for reliability. — Edsger W. Dijkstra

                            Regards, Sander

                            C Offline
                            C Offline
                            chriselst
                            wrote on last edited by
                            #21

                            In the UK credit card companies have joint responsibility with the vendor for goods and services sold. As an example, when Lowcost Holidays went bust recently all those wwho'd paid by credit card will get their money back, all those who didn't won't. You're automatically covered up to around 60 grand.

                            Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                            1 Reply Last reply
                            0
                            • Sander RosselS Sander Rossel

                              I need a (secret) pin code to make any payments with my bank card. So if it ever gets stolen it's still pretty useless without the pin code that only I know.

                              Read my (free) ebook Object-Oriented Programming in C# Succinctly. Visit my blog at Sander's bits - Writing the code you need. Or read my articles here on CodeProject.

                              Simplicity is prerequisite for reliability. — Edsger W. Dijkstra

                              Regards, Sander

                              C Offline
                              C Offline
                              charlieg
                              wrote on last edited by
                              #22

                              This may be true (the "secret" pin), but here in the US, we have a severe problem with organized crime installing skimmers on the gas station pump (and banks for that matter). These devices look like the real thing, and they even have a small camera to record your pin. If you go to a gas station, credit or cash.

                              Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

                              1 Reply Last reply
                              0
                              • W W Balboos GHB

                                charlieg wrote:

                                , their gas bill,

                                Pardon me for asking, but isn't that like a really stupid thing for a crook to do if they don't want to get caught (at least in the USA).

                                Ravings en masse^

                                "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

                                "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

                                C Offline
                                C Offline
                                charlieg
                                wrote on last edited by
                                #23

                                lol, you would *think* right? Then again, the banks went on the biggest robbery spree a few years back when they go bailed out, so stupid has no limits.

                                Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

                                W 1 Reply Last reply
                                0
                                • M Mycroft Holmes

                                  Uhm how much difference is there between a bank card and a credit card, except you need funds to cover the bank card. Operationally I think they are the same.

                                  Never underestimate the power of human stupidity RAH

                                  C Offline
                                  C Offline
                                  charlieg
                                  wrote on last edited by
                                  #24

                                  huge difference as has been said (in the US anyway). There are federal laws limiting your liability if your card is lost or stolen. We've had to many large merchants get hacked that the # of cards stolen is in the millions. What you call a bank card, we call a debit card (I think, feel free to correct me). In the US, if someone fraudulently removes $$ from your account via your debit card, you are at the mercy and good graces of the bank. Can't speak for Europe -

                                  Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

                                  W 1 Reply Last reply
                                  0
                                  • C charlieg

                                    lol, you would *think* right? Then again, the banks went on the biggest robbery spree a few years back when they go bailed out, so stupid has no limits.

                                    Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

                                    W Offline
                                    W Offline
                                    W Balboos GHB
                                    wrote on last edited by
                                    #25

                                    charlieg wrote:

                                    he banks went on the biggest robbery spree a few years back when they go bailed out, so stupid has no limits.

                                    Yeah - but the real thieves who got away with it:* The local mortgage bankers (main st, not wall st) who made predatory loans

                                    • The halting (by the the current administration) of the regulation that would not allow these loans*
                                    • The banks/investment people got their piece in by packaging these as high quality paper when they were bound to default with the first economic hiccup where loan rates change. Again, the regulators were kept at bay.
                                      The bailouts - reminds me of the same type of crap that went on in the 80's, bailing out farmers that overspent on fancy equipment at ridiculous loan rates. The real culprit is greed. Regardless of one's economic-system-of-choice, if you don't keep a sharp eye out, someone will cheat. By the time they're caught (as in above), the whole may be so deep that a bridge must be built by the rest of us lest we get washed in like a mountainside home during a monsoon. The real culprit, never mind political rhetoric, is a result enforcing regulations. If either the second or third item, above, had been regulated then the collapse would have been significantly mitigated if not averted. The whole thing, except for it's scale, is nearly exactly what happened with the FSLIC collapse, again, real-estate investment, and again regulators called back, and as usual, the bill is picked up by the taxpayers. *True that there was a law passed to make loans more available - but nothing in that law said to make loans that couldn't be service by the consumer - they were illegal but unchecked.

                                    Ravings en masse^

                                    "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

                                    "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

                                    C 1 Reply Last reply
                                    0
                                    • C charlieg

                                      huge difference as has been said (in the US anyway). There are federal laws limiting your liability if your card is lost or stolen. We've had to many large merchants get hacked that the # of cards stolen is in the millions. What you call a bank card, we call a debit card (I think, feel free to correct me). In the US, if someone fraudulently removes $$ from your account via your debit card, you are at the mercy and good graces of the bank. Can't speak for Europe -

                                      Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

                                      W Offline
                                      W Offline
                                      W Balboos GHB
                                      wrote on last edited by
                                      #26

                                      I will not accept a debit card. If money's going to be at risk, let it be the bank's money. They're making a profit from the transactions so they can take the risk. Besides, when it's their money at stake they work a lot harder to fix things.

                                      Ravings en masse^

                                      "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

                                      "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

                                      1 Reply Last reply
                                      0
                                      • W W Balboos GHB

                                        charlieg wrote:

                                        he banks went on the biggest robbery spree a few years back when they go bailed out, so stupid has no limits.

                                        Yeah - but the real thieves who got away with it:* The local mortgage bankers (main st, not wall st) who made predatory loans

                                        • The halting (by the the current administration) of the regulation that would not allow these loans*
                                        • The banks/investment people got their piece in by packaging these as high quality paper when they were bound to default with the first economic hiccup where loan rates change. Again, the regulators were kept at bay.
                                          The bailouts - reminds me of the same type of crap that went on in the 80's, bailing out farmers that overspent on fancy equipment at ridiculous loan rates. The real culprit is greed. Regardless of one's economic-system-of-choice, if you don't keep a sharp eye out, someone will cheat. By the time they're caught (as in above), the whole may be so deep that a bridge must be built by the rest of us lest we get washed in like a mountainside home during a monsoon. The real culprit, never mind political rhetoric, is a result enforcing regulations. If either the second or third item, above, had been regulated then the collapse would have been significantly mitigated if not averted. The whole thing, except for it's scale, is nearly exactly what happened with the FSLIC collapse, again, real-estate investment, and again regulators called back, and as usual, the bill is picked up by the taxpayers. *True that there was a law passed to make loans more available - but nothing in that law said to make loans that couldn't be service by the consumer - they were illegal but unchecked.

                                        Ravings en masse^

                                        "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

                                        "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

                                        C Offline
                                        C Offline
                                        charlieg
                                        wrote on last edited by
                                        #27

                                        It's always easier when you are spending other peoples' money. You neglected to mention the direct intervention by Congress (Chris Dodd and Barney Frank) blocking any meaningful reform. If you want to be nice to people, do it with your own money.

                                        Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

                                        W 1 Reply Last reply
                                        0
                                        • C charlieg

                                          It's always easier when you are spending other peoples' money. You neglected to mention the direct intervention by Congress (Chris Dodd and Barney Frank) blocking any meaningful reform. If you want to be nice to people, do it with your own money.

                                          Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

                                          W Offline
                                          W Offline
                                          W Balboos GHB
                                          wrote on last edited by
                                          #28

                                          charlieg wrote:

                                          blocking any meaningful reform

                                          Because I wasn't talking about reform. I was talking about illegal predatory loans that could never be serviced by the borrower should interest rates go up (they did) and these loans packaged and mislabeled (by the financial institutions). Loans made not by Wall Street, where the fraudulent packaging and reselling took place, but my Main Street, where the local mortgage broker talked people into these loans. So far as I've heard, none of these brokers got so much as a slap on the fingertip for the profits they pocketed. But who was minding the store? Checking and approving/not approving these loans. Well, it was a replay of the Reagan FSLIC era: the Federal enforcement was called off as it was inhibiting commerce. Or, had it been in the 'recognized crime' world, influence peddling and racketeering.
                                          But - as I did mention - the money finally spent was from the Middle Class's pockets. At least for the auto industry, the loans have been (or are being) paid back with interest. The laws, meant to stop this, never made it through congress (dominated by which party - duh).

                                          Ravings en masse^

                                          "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

                                          "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

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