Mass Voice/Text Messaging Service
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Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.
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Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.
Yes, we use [SalesForce](http://pages.exacttarget.com/etsmshelp/) a lot, being a marketing agency.
To alcohol! The cause of, and solution to, all of life's problems - Homer Simpson ---- Our heads are round so our thoughts can change direction - Francis Picabia
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milo-xml wrote:
I guess I'm lucky I don't get a lot of those
Neither do I. Quick Google search (hint, hint) found this: Voice Broadcasting, Text Alerts & Mass Notification Made Easy - DialMyCalls.com[^] Looks like they do text messages too.
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milo-xml wrote:
I like receiving a text when I schedule a haircut confirming the time of the appointment
Usually it is confirmed when you make the appointment. Why would you wait for a text to confirm it?
Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^][](X-Clacks-Overhead: GNU Terry Pratchett)
I have a huge distrust of people doing things right (including me). The text message shows that they've entered everything in correctly, plus I get the appointment reminder the day before via text too. Being absentminded as I am, this is a godsend for me.
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Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.
If text messaging only is an option, just use twitter. This is one vendor in the field. I have no direct experience with them. https://ecnetwork.com/employee-notification/
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I don't know about voice, and I'm quite ignorant in this field, but apart from a local SMS service, the other one that bursts into mind is Azure's SendGrid.
Follow my adventures with .NET Core at my new blog, Erisia Information Services.
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If text messaging only is an option, just use twitter. This is one vendor in the field. I have no direct experience with them. https://ecnetwork.com/employee-notification/
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Yes, we use [SalesForce](http://pages.exacttarget.com/etsmshelp/) a lot, being a marketing agency.
To alcohol! The cause of, and solution to, all of life's problems - Homer Simpson ---- Our heads are round so our thoughts can change direction - Francis Picabia
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I have a huge distrust of people doing things right (including me). The text message shows that they've entered everything in correctly, plus I get the appointment reminder the day before via text too. Being absentminded as I am, this is a godsend for me.
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I trust the pretty lady who cuts my hair ;) How do you know they entered it into their calendar correctly? Have you ever shown up for an appointment and there was a mix up?
milo-xml wrote:
I trust the pretty lady who cuts my hair
I don't even trust my bank.
milo-xml wrote:
How do you know they entered it into their calendar correctly?
I don't care. If they make a mistake once, they lose a customer. Not my problem.
Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^][](X-Clacks-Overhead: GNU Terry Pratchett)
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milo-xml wrote:
I trust the pretty lady who cuts my hair
I don't even trust my bank.
milo-xml wrote:
How do you know they entered it into their calendar correctly?
I don't care. If they make a mistake once, they lose a customer. Not my problem.
Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^][](X-Clacks-Overhead: GNU Terry Pratchett)
Eddy Vluggen wrote:
I don't even trust my bank.
As you shouldn't, lol Try a credit union :cool:
Eddy Vluggen wrote:
I don't care. If they make a mistake once, they lose a customer. Not my problem.
I prefer not to waste my time. Get it right the first time. There's been times I've screwed it up, so it's a good check and balance. But if they still screw it up...
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I'm with CDP on this. Try an experiment. Record a message on your phone, call 100 employees, and play it back to them. Keep a record of how many listen to the whole thing, compared to slam the phone down, swear at you, or physically try to kill you. Then using that data, put your feet up for a few months and relax then tell you boss it's done. Since noone in their right mind will sign up for it, you shouldn't get found out...
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
I'm not with CDP. I think that both he and you are so wrapped up in your own spam-centered stereotype that you are ignoring the OP's actual subject. He's not considering sending out hundreds of text messages trying to scam folks, he's looking into a simple way to selectively alert multiple employees -- e.g., sending out a notice when there is an opportunity to work overtime. That is not a bad thing. My wife signed up to get text messages from the state office she works in when they are starting late due to weather issues. When I was working for Molina Healthcare, they had a similar "Emergency Notification System" that broadcast recorded messages -- you'd hear cell phones going off all over the office whenever there was a decision to close early because of an incoming storm. So ditch the self-righteous indignancy and either answer his question or go vent somewhere that you're not driving off the folks who might.
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No problem mate :)
To alcohol! The cause of, and solution to, all of life's problems - Homer Simpson ---- Our heads are round so our thoughts can change direction - Francis Picabia
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Google search doesn't provide real world experience with at product. You could buy a car with a google search, but I bet you would prefer to talk to someone you trust about their experience with the vehicle you're looking at. :)
Well, have you found anyone with real world experience, here at the lounge on mass text bombing? And if so, did that experience help you make mission critical, command decisions on this topic? Just curious is all... :)
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Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.
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Does anyone have any experience with systems or companies that can send mass voice or text messages? We're looking to contact selected employees with info relating to work. Ideally, I think we would set up the contacts and whether or not they want voice or text messages. The interface needs to be user friendly with a small learning curve if possible.
My previous employer setup VoiceShot[^] as a platform to distribute emergency office closed type messages. I think during the 3 years between when they set it up and I left it was only used for the annual system test message...
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt
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Well, have you found anyone with real world experience, here at the lounge on mass text bombing? And if so, did that experience help you make mission critical, command decisions on this topic? Just curious is all... :)
Actually, yes. I've been able to narrow it down to 4 options that people have had experience with. One has PeopleSoft integration which might be desirable, depending upon what they're looking at for price. Remember, we're manually calling these people anyway in regards to work, so this will be just a way to automate it. :) The four are, for reference: Mass Notification & Emergency Notification Software | MIR3, Inc.[^] Cloud Phone System, Voice Broadcasting, Appointment Reminders, IVR API[^] https://www.twilio.com/[^] Nimbow - API for Text Messaging & Bulk SMS[^]
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My previous employer setup VoiceShot[^] as a platform to distribute emergency office closed type messages. I think during the 3 years between when they set it up and I left it was only used for the annual system test message...
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt
