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  3. Execs don't trust internal IT (Study).

Execs don't trust internal IT (Study).

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  • L Offline
    L Offline
    Leng Vang
    wrote on last edited by
    #1

    [Study Article] When I read the article above, its typical and make my eyes roll. Execs don't trust their internal IT, but when they go ahead and acquired a solution from 3rd party, 91% of them are useless. One thing comes to mind, most executives don't invested enough in their own organization.

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    • L Leng Vang

      [Study Article] When I read the article above, its typical and make my eyes roll. Execs don't trust their internal IT, but when they go ahead and acquired a solution from 3rd party, 91% of them are useless. One thing comes to mind, most executives don't invested enough in their own organization.

      K Offline
      K Offline
      kmoorevs
      wrote on last edited by
      #2

      Good news for consultants! :laugh:

      "Go forth into the source" - Neal Morse

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      • L Leng Vang

        [Study Article] When I read the article above, its typical and make my eyes roll. Execs don't trust their internal IT, but when they go ahead and acquired a solution from 3rd party, 91% of them are useless. One thing comes to mind, most executives don't invested enough in their own organization.

        P Offline
        P Offline
        PIEBALDconsult
        wrote on last edited by
        #3

        Is that this? The Insider News[^]

        L 1 Reply Last reply
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        • L Leng Vang

          [Study Article] When I read the article above, its typical and make my eyes roll. Execs don't trust their internal IT, but when they go ahead and acquired a solution from 3rd party, 91% of them are useless. One thing comes to mind, most executives don't invested enough in their own organization.

          M Offline
          M Offline
          Marc Clifton
          wrote on last edited by
          #4

          I have a lengthy reply sitting on my computer at home that I have to finish. Basically, that survey is a very interesting mess. 1. execs believe their IT doesn't have the skills, training, resources 2. execs believe that whether developed in-house or 3rd party, the user experience sucks 3. execs say IT, marketing, sales, and support have no idea how to market and support their mobile apps Like the saying goes - when you point your finger at someone, you've got 3 fingers (thumb doesn't count) pointing back at you. Just goes to prove what I've always known - execs are high paid but useless. Marc

          Latest Article - Create a Dockerized Python Fiddle Web App Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny Artificial intelligence is the only remedy for natural stupidity. - CDP1802

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          • P PIEBALDconsult

            Is that this? The Insider News[^]

            L Offline
            L Offline
            Leng Vang
            wrote on last edited by
            #5

            Same one. I just didn't see it.

            1 Reply Last reply
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            • M Marc Clifton

              I have a lengthy reply sitting on my computer at home that I have to finish. Basically, that survey is a very interesting mess. 1. execs believe their IT doesn't have the skills, training, resources 2. execs believe that whether developed in-house or 3rd party, the user experience sucks 3. execs say IT, marketing, sales, and support have no idea how to market and support their mobile apps Like the saying goes - when you point your finger at someone, you've got 3 fingers (thumb doesn't count) pointing back at you. Just goes to prove what I've always known - execs are high paid but useless. Marc

              Latest Article - Create a Dockerized Python Fiddle Web App Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny Artificial intelligence is the only remedy for natural stupidity. - CDP1802

              L Offline
              L Offline
              Leng Vang
              wrote on last edited by
              #6

              LOL. :laugh:

              1 Reply Last reply
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              • L Leng Vang

                [Study Article] When I read the article above, its typical and make my eyes roll. Execs don't trust their internal IT, but when they go ahead and acquired a solution from 3rd party, 91% of them are useless. One thing comes to mind, most executives don't invested enough in their own organization.

                T Offline
                T Offline
                TheGreatAndPowerfulOz
                wrote on last edited by
                #7

                already posted here[^]

                #SupportHeForShe Government can give you nothing but what it takes from somebody else. A government big enough to give you everything you want is big enough to take everything you've got, including your freedom.-Ezra Taft Benson You must accept 1 of 2 basic premises: Either we are alone in the universe or we are not alone. Either way, the implications are staggering!-Wernher von Braun

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                • L Leng Vang

                  [Study Article] When I read the article above, its typical and make my eyes roll. Execs don't trust their internal IT, but when they go ahead and acquired a solution from 3rd party, 91% of them are useless. One thing comes to mind, most executives don't invested enough in their own organization.

                  J Offline
                  J Offline
                  Jeremy Falcon
                  wrote on last edited by
                  #8

                  I didn't read the article, but I totally agree with the lack of trust in the industry. A job is like being married. A great marriage takes two people that need to communicate with each other. Same for business. The business and tech needs to communicate. A bad exec won't. And a bad tech person won't. Unfortunately there are a lot of people in tech who are in tech due to social anxiety issues. And there ain't go good communication that can be found from that typically. Remember, businesses have no idea about tech. Zippo. So it's up to us to convey to them accurately what's what and do so in a way that doesn't bore them. Most C-level execs I know don't care about the details, they just want to understand the big picture. And that never gets conveyed. Just my two cents.

                  Jeremy Falcon

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                  • L Leng Vang

                    [Study Article] When I read the article above, its typical and make my eyes roll. Execs don't trust their internal IT, but when they go ahead and acquired a solution from 3rd party, 91% of them are useless. One thing comes to mind, most executives don't invested enough in their own organization.

                    S Offline
                    S Offline
                    Slacker007
                    wrote on last edited by
                    #9

                    It has been my experience that... You don't trust what you don't understand. Most execs do not understand IT, therefore, they do not trust IT. This will always be the case. Simples.

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                    • S Slacker007

                      It has been my experience that... You don't trust what you don't understand. Most execs do not understand IT, therefore, they do not trust IT. This will always be the case. Simples.

                      J Online
                      J Online
                      jeron1
                      wrote on last edited by
                      #10

                      Well said. :thumbsup:

                      "the debugger doesn't tell me anything because this code compiles just fine" - random QA comment "Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst "I don't drink any more... then again, I don't drink any less." - Mike Mullikins uncle

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                      • S Slacker007

                        It has been my experience that... You don't trust what you don't understand. Most execs do not understand IT, therefore, they do not trust IT. This will always be the case. Simples.

                        J Offline
                        J Offline
                        Jeremy Falcon
                        wrote on last edited by
                        #11

                        Totally agree. Just to play devil's advocate though I'd say the same is true of tech though with not trusting or understanding the business side.

                        Jeremy Falcon

                        W S 2 Replies Last reply
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                        • L Leng Vang

                          [Study Article] When I read the article above, its typical and make my eyes roll. Execs don't trust their internal IT, but when they go ahead and acquired a solution from 3rd party, 91% of them are useless. One thing comes to mind, most executives don't invested enough in their own organization.

                          K Offline
                          K Offline
                          Kevin Marois
                          wrote on last edited by
                          #12

                          Execs don't trust internal IT I could have told you that without a study.

                          If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

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                          • J Jeremy Falcon

                            Totally agree. Just to play devil's advocate though I'd say the same is true of tech though with not trusting or understanding the business side.

                            Jeremy Falcon

                            W Offline
                            W Offline
                            W Balboos GHB
                            wrote on last edited by
                            #13

                            We don't need no stinkin' business side! Coding is art. Coding is love. A pity we waste so much of it on users

                            Ravings en masse^

                            "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

                            "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

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                            • W W Balboos GHB

                              We don't need no stinkin' business side! Coding is art. Coding is love. A pity we waste so much of it on users

                              Ravings en masse^

                              "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

                              "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

                              J Offline
                              J Offline
                              Jeremy Falcon
                              wrote on last edited by
                              #14

                              :-D

                              Jeremy Falcon

                              1 Reply Last reply
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                              • K Kevin Marois

                                Execs don't trust internal IT I could have told you that without a study.

                                If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

                                J Offline
                                J Offline
                                Jeremy Falcon
                                wrote on last edited by
                                #15

                                Yeah, but the word "study" makes it sound all scientific-y. And we loves our scientific-y sounding stuff.

                                Jeremy Falcon

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                                • J Jeremy Falcon

                                  Totally agree. Just to play devil's advocate though I'd say the same is true of tech though with not trusting or understanding the business side.

                                  Jeremy Falcon

                                  S Offline
                                  S Offline
                                  Slacker007
                                  wrote on last edited by
                                  #16

                                  Jeremy Falcon wrote:

                                  the same is true of tech though with not trusting or understanding the business side.

                                  I agree with this statement. :thumbsup:

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                                  • L Leng Vang

                                    [Study Article] When I read the article above, its typical and make my eyes roll. Execs don't trust their internal IT, but when they go ahead and acquired a solution from 3rd party, 91% of them are useless. One thing comes to mind, most executives don't invested enough in their own organization.

                                    N Offline
                                    N Offline
                                    Nathan Minier
                                    wrote on last edited by
                                    #17

                                    I don't know, I think there's something to this. I mean look at your day-to-day; how much do you trust the people that you work with? If you're very lucky, your management vets every candidate so carefully that only the competent get through; but in my normal experience the people that work in IT are often wholly unprepared for the scope or environment before taking a position. I don't know if this is simply due to the prevalence of the canned technical interview or what; I just know that I've seen it more than once. Article like this always remind me of [an essay](http://blog.cleancoder.com/uncle-bob/2015/11/27/OathDiscussion.html) that Robert Martin wrote a couple of years ago about how programmers are an aggregation of individuals rather than members of a profession. Love him or hate him, Uncle Bob makes a point here that is very relevant to management perception of developers and IT guys in general. We are not licenced, bonded, insured, or regulated. There is no clear path that any of us have taken that can be reasonably assumed to be a professional template at this point. There's a certain Wild West feel to that which is nice and all, but doesn't do the perception of the discipline any favors. The final piece of this puzzle is performance. Management is distrusting of internal IT often because they've set expectations that haven't been met. Now for in-house development, this often derives from unrealistic budgetary, personnel, and time constraints; but I would definitely argue that the lack of a professional standard is a major driver for any unrealistic expectations.

                                    "There are three kinds of lies: lies, damned lies and statistics." - Benjamin Disraeli

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                                    • S Slacker007

                                      It has been my experience that... You don't trust what you don't understand. Most execs do not understand IT, therefore, they do not trust IT. This will always be the case. Simples.

                                      P Offline
                                      P Offline
                                      PIEBALDconsult
                                      wrote on last edited by
                                      #18

                                      Unfortunately, the converse is also true... People don't trust what they _do_ understand. They believe that some big corporation (MS, Oracle, CA) must produce better/more reliable products than someone they actually know and can speak with. I can explain to my boss exactly how my code works and handles the unexpected, but he'll still prefer to buy something that doesn't do quite what he needs and requires six months to fix a bug or a add feature.

                                      S 1 Reply Last reply
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                                      • P PIEBALDconsult

                                        Unfortunately, the converse is also true... People don't trust what they _do_ understand. They believe that some big corporation (MS, Oracle, CA) must produce better/more reliable products than someone they actually know and can speak with. I can explain to my boss exactly how my code works and handles the unexpected, but he'll still prefer to buy something that doesn't do quite what he needs and requires six months to fix a bug or a add feature.

                                        S Offline
                                        S Offline
                                        Slacker007
                                        wrote on last edited by
                                        #19

                                        PIEBALDconsult wrote:

                                        but he'll still prefer to buy something that doesn't do quite what he needs

                                        I never understood this behavior either. We all are guilty of purchasing products that only gives us service for a small percentage of what we need, if that. The rest is wasted and hardly ever needed. i.e. MS Word or Excel. I hardly use ALL of its features, ever, yet I have to buy the whole damn thing to get it. Now it is not very expensive these days and you do have cheaper products from other vendors, but most of them suffer from the same software design flaws. I say all software should be Base+. You purchase the base software and pay for additional plugins, etc. Anyhow, I digress.

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