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Visual Studio 2017 (non-programming) problem

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  • L Lost User

    I have had a number of occasions recently when building a project*, that VS stops and kills Windows completely. The mouse cursor disappears, the text caret stops flashing and even Ctrl-Alt-Del does not work. The only way to get out of it is to power off and on again. *I think it only happens when I press F5 to build and debug. And the code itself is not exactly complicated. Anyone else had this?

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    S Mercurio
    wrote on last edited by
    #17

    Maybe you need to try a different IDE.[^] ;)

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    • S Slacker007

      first, make sure you have all updates. second, try staring VS as admin and running the same series of steps. third, check the windows event logs. fourth, turn off any antivirus, etc. and run the series of steps again. fifth, no, this has never happened to me. Google as much as you can, and as a last resort, open a ticket with the beast. wish you the best of luck in this, especially when dealing with the beast (if you have to go that far.). Notes: I have been using VS2017 @ constant professional basis and have not even heard of the issue you are encountering.

      M Offline
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      markchagers
      wrote on last edited by
      #18

      Slacker007 wrote:

      try staring VS as admin

      I've been staring at VS all day, it just stares back at me...

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      • L Lost User

        I have had a number of occasions recently when building a project*, that VS stops and kills Windows completely. The mouse cursor disappears, the text caret stops flashing and even Ctrl-Alt-Del does not work. The only way to get out of it is to power off and on again. *I think it only happens when I press F5 to build and debug. And the code itself is not exactly complicated. Anyone else had this?

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        C Offline
        crax13
        wrote on last edited by
        #19

        I, too, have experienced this behavior from Visual Studio for the last few months, both 2015 and 2017. I have yet to find a solution; however, it seems to help when I take the time to reboot the PC every 10 to 12 debug sessions. The trouble is that I tend to get wrapped up in the task at hand, and forget to do the reboots! I assume that there is something in my PC environment that is causing this, and would love to hear of any solutions anyone out there comes up with.

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        • L Lost User

          I have had a number of occasions recently when building a project*, that VS stops and kills Windows completely. The mouse cursor disappears, the text caret stops flashing and even Ctrl-Alt-Del does not work. The only way to get out of it is to power off and on again. *I think it only happens when I press F5 to build and debug. And the code itself is not exactly complicated. Anyone else had this?

          M Offline
          M Offline
          MSBassSinger
          wrote on last edited by
          #20

          Are you running VS 2017 "run as administrator"?

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          • L Lost User

            I have had a number of occasions recently when building a project*, that VS stops and kills Windows completely. The mouse cursor disappears, the text caret stops flashing and even Ctrl-Alt-Del does not work. The only way to get out of it is to power off and on again. *I think it only happens when I press F5 to build and debug. And the code itself is not exactly complicated. Anyone else had this?

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #21

            I'm not convinced F5 / Debug always "builds" enough and winds up trying to execute "out of date" code. I'm convinced that a "build" + F5 is sometimes needed versus a straight "F5" at certain times. (My solutions usually involve multiple projects / dll's). And "cleaning" and "unloading / reloading" a project can also "straighten out" VS when it gets symptomatic.

            "(I) am amazed to see myself here rather than there ... now rather than then". ― Blaise Pascal

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            • L Lost User

              I have had a number of occasions recently when building a project*, that VS stops and kills Windows completely. The mouse cursor disappears, the text caret stops flashing and even Ctrl-Alt-Del does not work. The only way to get out of it is to power off and on again. *I think it only happens when I press F5 to build and debug. And the code itself is not exactly complicated. Anyone else had this?

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              T Offline
              Toto1107
              wrote on last edited by
              #22

              https://msdn.microsoft.com/en-us/library/jj662724.aspx

              Toto1107

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              • M MSBassSinger

                Are you running VS 2017 "run as administrator"?

                L Offline
                L Offline
                Lost User
                wrote on last edited by
                #23

                No, just as normal user. I have not actually tried it as administrator, but since the problem is so random it is difficult to reproduce at will.

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                • L Lost User

                  I'm not convinced F5 / Debug always "builds" enough and winds up trying to execute "out of date" code. I'm convinced that a "build" + F5 is sometimes needed versus a straight "F5" at certain times. (My solutions usually involve multiple projects / dll's). And "cleaning" and "unloading / reloading" a project can also "straighten out" VS when it gets symptomatic.

                  "(I) am amazed to see myself here rather than there ... now rather than then". ― Blaise Pascal

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #24

                  Sometimes I build first, and then use F5. At other times I just use F5. In both cases the build either completes (sometimes with errors) or the hang occurs. I have not seen it with a different project, but I am building this one quite frequently.

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                  • T Toto1107

                    https://msdn.microsoft.com/en-us/library/jj662724.aspx

                    Toto1107

                    L Offline
                    L Offline
                    Lost User
                    wrote on last edited by
                    #25

                    That link points to your answer.

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                    • L Lost User

                      That link points to your answer.

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                      T Offline
                      Toto1107
                      wrote on last edited by
                      #26

                      Try Again sorry. I have not tried 2017 yet, I have always had issues with debug mode until I set devenv.exe to launch as admin https://docs.microsoft.com/en-us/visualstudio/ide/user-permissions-and-visual-studio?view=vs-2015 https://docs.microsoft.com/en-us/visualstudio/ide/user-permissions-and-visual-studio?view=vs-2015[^] need coffee..

                      Toto1107

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                      • L Lost User

                        No, just as normal user. I have not actually tried it as administrator, but since the problem is so random it is difficult to reproduce at will.

                        M Offline
                        M Offline
                        MSBassSinger
                        wrote on last edited by
                        #27

                        I recommend you always run VS 2017 "as administrator". You may find some of your occasional issues disappear.

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                        • L Lost User

                          Sometimes I build first, and then use F5. At other times I just use F5. In both cases the build either completes (sometimes with errors) or the hang occurs. I have not seen it with a different project, but I am building this one quite frequently.

                          L Offline
                          L Offline
                          Lost User
                          wrote on last edited by
                          #28

                          I'd keep Task Manager open and watch the "profile" of your session and see if there is a pattern for that particular project: all kinds of stuff runs under VS; including JavaScript. Your browsers are also competing for memory: a "window" (process) for each Tab. Each (my) VS session and each browser can easily consume over 1 GB.

                          "(I) am amazed to see myself here rather than there ... now rather than then". ― Blaise Pascal

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                          • J jonmbutler

                            MS employee here. I unfortunately have no connection to the VS team and am not an avid developer myself, but if you'd like a code for a free support case please let me know, I'd be happy to help get you rolling forward. -- Jon

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                            L Offline
                            Lost User
                            wrote on last edited by
                            #29

                            Thanks Jon, I may get back to you on that. In the meantime I think I need to gather more useful information before opening a bug report.

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                            • T Toto1107

                              Try Again sorry. I have not tried 2017 yet, I have always had issues with debug mode until I set devenv.exe to launch as admin https://docs.microsoft.com/en-us/visualstudio/ide/user-permissions-and-visual-studio?view=vs-2015 https://docs.microsoft.com/en-us/visualstudio/ide/user-permissions-and-visual-studio?view=vs-2015[^] need coffee..

                              Toto1107

                              L Offline
                              L Offline
                              Lost User
                              wrote on last edited by
                              #30

                              I have had that problem with a previous version, but this one is quite different.

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                              • L Lost User

                                I'd keep Task Manager open and watch the "profile" of your session and see if there is a pattern for that particular project: all kinds of stuff runs under VS; including JavaScript. Your browsers are also competing for memory: a "window" (process) for each Tab. Each (my) VS session and each browser can easily consume over 1 GB.

                                "(I) am amazed to see myself here rather than there ... now rather than then". ― Blaise Pascal

                                L Offline
                                L Offline
                                Lost User
                                wrote on last edited by
                                #31

                                Thanks Gerry, I had not thought of that.

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                                • M MSBassSinger

                                  I recommend you always run VS 2017 "as administrator". You may find some of your occasional issues disappear.

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                                  L Offline
                                  Lost User
                                  wrote on last edited by
                                  #32

                                  I will give it a try but I do not think it's a permissions issue; it actually hangs the system completely so I cannot even get task manager started in order to kill the offending process.

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                                  • L Lost User

                                    I have had a number of occasions recently when building a project*, that VS stops and kills Windows completely. The mouse cursor disappears, the text caret stops flashing and even Ctrl-Alt-Del does not work. The only way to get out of it is to power off and on again. *I think it only happens when I press F5 to build and debug. And the code itself is not exactly complicated. Anyone else had this?

                                    O Offline
                                    O Offline
                                    OldTomas
                                    wrote on last edited by
                                    #33

                                    This is a stretch, but when I am having weird system problems I sometimes go to event viewer and look at Windows Logs --> System Logs. Disk errors and other ephemera may show up around the time you had the Visual Studio problems.

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                                    • O OldTomas

                                      This is a stretch, but when I am having weird system problems I sometimes go to event viewer and look at Windows Logs --> System Logs. Disk errors and other ephemera may show up around the time you had the Visual Studio problems.

                                      O Offline
                                      O Offline
                                      OldTomas
                                      wrote on last edited by
                                      #34

                                      I meant to write "Windows Logs --> System".

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                                      • O OldTomas

                                        This is a stretch, but when I am having weird system problems I sometimes go to event viewer and look at Windows Logs --> System Logs. Disk errors and other ephemera may show up around the time you had the Visual Studio problems.

                                        L Offline
                                        L Offline
                                        Lost User
                                        wrote on last edited by
                                        #35

                                        Thanks, good suggestion.

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                                        • L Lost User

                                          I have had a number of occasions recently when building a project*, that VS stops and kills Windows completely. The mouse cursor disappears, the text caret stops flashing and even Ctrl-Alt-Del does not work. The only way to get out of it is to power off and on again. *I think it only happens when I press F5 to build and debug. And the code itself is not exactly complicated. Anyone else had this?

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                                          S Offline
                                          SkysTheLimit
                                          wrote on last edited by
                                          #36

                                          We have had Visual Studio crash on us. For most, we found that disabling the source control plugin and/or deleting the intellisense file helped. You could try running VS in safe mode to see if the problem still happens (devenv.exe /SafeMode) or you could try looking at suppressed alert messages to see if that gives you any more information (devenv.exe /ResetSkipPkgs).

                                          L 1 Reply Last reply
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