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  3. The joys of being "the computer guy" (rant)

The joys of being "the computer guy" (rant)

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  • D dandy72

    So my sister apparently told a friend of hers that I'm "the computer guy" in the family, so of course I got a call around the middle of last month. She wanted to buy a "newer" computer - she even asked me if I had a second-hand computer I could sell her. I honestly don't, but even if I did, then while my machines work for me, I see no reason anything couldn't flake out a month from now, so if I sell one of my machines I don't want anything to do with it from that point forward--I'm not in the business of selling hardware. She doesn't have much money to spend, but I did convince her it would be a better idea to get a laptop from Wal-Mart (plenty good for her described needs) as it'll come with a warranty and what-not. I have no problem telling people to get PCs/laptops from Wal-Mart, given that their employees don't know their products and don't give a damn about them, so if there's any reason to ask for an exchange or refund, they treat it like it was a toaster; basically no questions asked, whereas if purchased from a more reputable computer store, then requests for exchanges/refunds are typically met with a little more resistance. Aside: While I can certainly understand some people's financial predicaments, man, I *hate* having to make recommendations for something so cheap I wouldn't want to use myself. Anyway, long story short: We went to Wal-mart on the last Friday before Christmas (December 18th) and I found her something semi-decent. Since she didn't have time on that day to have me set it up at her place, I brought it back with me to complete as much as I could, but told her I would still need to come over to set it up with her wireless connection (she's at the level where she couldn't do that herself), configure her email, set up her printer, etc--an afternoon or evening at the most. I told her I was back at work on January 7th, so I left it up to her to call me whenever she finds time before then. We're now closing in on mid-day, January 6th as I'm writing this. I have basically an afternoon left, she still hasn't called, and quite frankly there's other things I'd rather do with the last afternoon/evening I have before heading back to work. I'm doing this without expecting anything in return; I feel I've been generous with my time (and she's said so herself)--I don't owe anything to this person I otherwise know nothing about. The a-hole in me is starting to feel like if she doesn't call before end of day, I'm going to wait until 9pm tonight, drive to her place, knock on her door, han

    L Offline
    L Offline
    Lost User
    wrote on last edited by
    #4

    well, you could format the C drive, drop it off to her and tell her she needs to go back to Walmart and return it as broken... less than 2 mins to provide those instructions or: part 1: explaining to her what the wireless router is, where it may be so you can find get the password/key printed on it, setting up the wifi password, assuring her no one is spying (yet). part 2: how to turn on the laptop, the battery icon and how to plug in the power, part 3: how to open the email, what email is, what an email address is, what "e" is,... how to read the messages, how to avoid scams, how to reply or delete, how to send the reply, part 4: how to open the browser, what is a browser, what is a url, what is the internet, that google won't turn on her camera and look at her but others might, what a webcam is, what a web is .... and about 7 hours later how to shut it down. And then she will want to try it again before you go to make sure she got it all. If lucky you should make it back in time for a shower before heading off to work.

    Message Signature (Click to edit ->)

    D 1 Reply Last reply
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    • M Marc Clifton

      dandy72 wrote:

      Am I overreacting?

      No. But it's family. And who knows, maybe some crisis occurred on her end that prevented her from getting back to you sooner.

      Latest Article - A Concise Overview of Threads Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny Artificial intelligence is the only remedy for natural stupidity. - CDP1802

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      dandy72
      wrote on last edited by
      #5

      It's not family. It's a friend of my sister's, and I had never met her before she called me. That's the repeating pattern - I get introduced (without asking or being asked) to people whenever they have computer troubles.

      D 1 Reply Last reply
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      • L Lost User

        well, you could format the C drive, drop it off to her and tell her she needs to go back to Walmart and return it as broken... less than 2 mins to provide those instructions or: part 1: explaining to her what the wireless router is, where it may be so you can find get the password/key printed on it, setting up the wifi password, assuring her no one is spying (yet). part 2: how to turn on the laptop, the battery icon and how to plug in the power, part 3: how to open the email, what email is, what an email address is, what "e" is,... how to read the messages, how to avoid scams, how to reply or delete, how to send the reply, part 4: how to open the browser, what is a browser, what is a url, what is the internet, that google won't turn on her camera and look at her but others might, what a webcam is, what a web is .... and about 7 hours later how to shut it down. And then she will want to try it again before you go to make sure she got it all. If lucky you should make it back in time for a shower before heading off to work.

        Message Signature (Click to edit ->)

        D Offline
        D Offline
        dandy72
        wrote on last edited by
        #6

        That first option won't buy me much: She'll get it exchanged for another, and then I'm going to have to start all over again (which will include everything else from your second option by the time everything is said and done). Or are you suggesting I only do that first part, and *only* that?

        L 1 Reply Last reply
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        • D dandy72

          That first option won't buy me much: She'll get it exchanged for another, and then I'm going to have to start all over again (which will include everything else from your second option by the time everything is said and done). Or are you suggesting I only do that first part, and *only* that?

          L Offline
          L Offline
          Lost User
          wrote on last edited by
          #7

          dandy72 wrote:

          Or are you suggesting I only do that first part, and only that?

          yup, option 1 then get "too busy" :)

          Message Signature (Click to edit ->)

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          • D dandy72

            So my sister apparently told a friend of hers that I'm "the computer guy" in the family, so of course I got a call around the middle of last month. She wanted to buy a "newer" computer - she even asked me if I had a second-hand computer I could sell her. I honestly don't, but even if I did, then while my machines work for me, I see no reason anything couldn't flake out a month from now, so if I sell one of my machines I don't want anything to do with it from that point forward--I'm not in the business of selling hardware. She doesn't have much money to spend, but I did convince her it would be a better idea to get a laptop from Wal-Mart (plenty good for her described needs) as it'll come with a warranty and what-not. I have no problem telling people to get PCs/laptops from Wal-Mart, given that their employees don't know their products and don't give a damn about them, so if there's any reason to ask for an exchange or refund, they treat it like it was a toaster; basically no questions asked, whereas if purchased from a more reputable computer store, then requests for exchanges/refunds are typically met with a little more resistance. Aside: While I can certainly understand some people's financial predicaments, man, I *hate* having to make recommendations for something so cheap I wouldn't want to use myself. Anyway, long story short: We went to Wal-mart on the last Friday before Christmas (December 18th) and I found her something semi-decent. Since she didn't have time on that day to have me set it up at her place, I brought it back with me to complete as much as I could, but told her I would still need to come over to set it up with her wireless connection (she's at the level where she couldn't do that herself), configure her email, set up her printer, etc--an afternoon or evening at the most. I told her I was back at work on January 7th, so I left it up to her to call me whenever she finds time before then. We're now closing in on mid-day, January 6th as I'm writing this. I have basically an afternoon left, she still hasn't called, and quite frankly there's other things I'd rather do with the last afternoon/evening I have before heading back to work. I'm doing this without expecting anything in return; I feel I've been generous with my time (and she's said so herself)--I don't owe anything to this person I otherwise know nothing about. The a-hole in me is starting to feel like if she doesn't call before end of day, I'm going to wait until 9pm tonight, drive to her place, knock on her door, han

            K Offline
            K Offline
            kmoorevs
            wrote on last edited by
            #8

            I can sympathize, having in-laws who regularly need help. :sigh: At least they aren't local, so I usually put them off until I have the time for a remote. If I were in your shoes, I'd go ahead and put a free remote client on her system that can be easily connected. I'd also do as you are suggesting, delivering it today and at least getting wireless and email setup. (hopefully, she knows her passwords!) Good luck! :)

            dandy72 wrote:

            not respecting the value I place on my time

            Yeah, those in-laws I mentioned are retired, and seem to have no qualms about calling me in the middle of a work day to commiserate or ask for help. According to him, he knows I'm usually busy, and is doing me a favor by interrupting me so I can have a break. While I'm ranting, he's the kind of guy who will not be ignored...if I don't answer, he will sometimes leave a stupid voicemail like 'hey it's me...call me' that I have to take the time to remove. If something is really bothering him he will just continue to call until I finally give in. :sigh: :sigh: The point is, there are a lot of selfish people out there who will take as much of your time as you will allow. You were nice to let her set the schedule but in hindsight probably would have been better off setting a date for delivery/setup.

            "Go forth into the source" - Neal Morse

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            • D dandy72

              It's not family. It's a friend of my sister's, and I had never met her before she called me. That's the repeating pattern - I get introduced (without asking or being asked) to people whenever they have computer troubles.

              D Offline
              D Offline
              devenv exe
              wrote on last edited by
              #9

              dandy72 wrote:

              It's a friend of my sister's,

              You really want to lose an open opportunity?

              "Coming soon"

              D 1 Reply Last reply
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              • D devenv exe

                dandy72 wrote:

                It's a friend of my sister's,

                You really want to lose an open opportunity?

                "Coming soon"

                D Offline
                D Offline
                dandy72
                wrote on last edited by
                #10

                An "opportunity" to hook up with someone who had to be talked out of buying a used computer because that's all she can afford? Yeah, that sounds like a diamond in the rough... Worse still: I'm 46. She's retired.

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                • K kmoorevs

                  I can sympathize, having in-laws who regularly need help. :sigh: At least they aren't local, so I usually put them off until I have the time for a remote. If I were in your shoes, I'd go ahead and put a free remote client on her system that can be easily connected. I'd also do as you are suggesting, delivering it today and at least getting wireless and email setup. (hopefully, she knows her passwords!) Good luck! :)

                  dandy72 wrote:

                  not respecting the value I place on my time

                  Yeah, those in-laws I mentioned are retired, and seem to have no qualms about calling me in the middle of a work day to commiserate or ask for help. According to him, he knows I'm usually busy, and is doing me a favor by interrupting me so I can have a break. While I'm ranting, he's the kind of guy who will not be ignored...if I don't answer, he will sometimes leave a stupid voicemail like 'hey it's me...call me' that I have to take the time to remove. If something is really bothering him he will just continue to call until I finally give in. :sigh: :sigh: The point is, there are a lot of selfish people out there who will take as much of your time as you will allow. You were nice to let her set the schedule but in hindsight probably would have been better off setting a date for delivery/setup.

                  "Go forth into the source" - Neal Morse

                  D Offline
                  D Offline
                  dandy72
                  wrote on last edited by
                  #11

                  Quote:

                  I'd go ahead and put a free remote client on her system that can be easily connected

                  I have a cousin who had come to count on that to ping me any time of the day, since everything's "a quick fix and you don't even need to get out of the house". I eventually removed it and told him it was discontinued, and nobody's ever made a good replacement.

                  kmoorevs wrote:

                  According to him, he knows I'm usually busy, and is doing me a favor by interrupting me so I can have a break

                  Wow. That would get a phone slammed down pretty hard on my end. I take my breaks on my own terms, thank-you-very-much. I always tell people who know I'm working from home to consider that, if I was working in an office, would they call me there during office hours, or would they wait until they knew I'm back home. Those who have any sort of common sense at least get *that*.

                  1 Reply Last reply
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                  • D dandy72

                    So my sister apparently told a friend of hers that I'm "the computer guy" in the family, so of course I got a call around the middle of last month. She wanted to buy a "newer" computer - she even asked me if I had a second-hand computer I could sell her. I honestly don't, but even if I did, then while my machines work for me, I see no reason anything couldn't flake out a month from now, so if I sell one of my machines I don't want anything to do with it from that point forward--I'm not in the business of selling hardware. She doesn't have much money to spend, but I did convince her it would be a better idea to get a laptop from Wal-Mart (plenty good for her described needs) as it'll come with a warranty and what-not. I have no problem telling people to get PCs/laptops from Wal-Mart, given that their employees don't know their products and don't give a damn about them, so if there's any reason to ask for an exchange or refund, they treat it like it was a toaster; basically no questions asked, whereas if purchased from a more reputable computer store, then requests for exchanges/refunds are typically met with a little more resistance. Aside: While I can certainly understand some people's financial predicaments, man, I *hate* having to make recommendations for something so cheap I wouldn't want to use myself. Anyway, long story short: We went to Wal-mart on the last Friday before Christmas (December 18th) and I found her something semi-decent. Since she didn't have time on that day to have me set it up at her place, I brought it back with me to complete as much as I could, but told her I would still need to come over to set it up with her wireless connection (she's at the level where she couldn't do that herself), configure her email, set up her printer, etc--an afternoon or evening at the most. I told her I was back at work on January 7th, so I left it up to her to call me whenever she finds time before then. We're now closing in on mid-day, January 6th as I'm writing this. I have basically an afternoon left, she still hasn't called, and quite frankly there's other things I'd rather do with the last afternoon/evening I have before heading back to work. I'm doing this without expecting anything in return; I feel I've been generous with my time (and she's said so herself)--I don't owe anything to this person I otherwise know nothing about. The a-hole in me is starting to feel like if she doesn't call before end of day, I'm going to wait until 9pm tonight, drive to her place, knock on her door, han

                    M Offline
                    M Offline
                    Mycroft Holmes
                    wrote on last edited by
                    #12

                    Every good deed will be punished - a quote from somewhere. No you are not over reacting. I would stick it in a cupboard and forget it till she gets in touch then be busy for the next couple of weeks. With any luck she may latch on to some other sucker to set up her machine. And what is wrong with retired ladies, I sleep with one every night :laugh: :laugh: :laugh:

                    Never underestimate the power of human stupidity - RAH I'm old. I know stuff - JSOP

                    D 1 Reply Last reply
                    0
                    • D dandy72

                      So my sister apparently told a friend of hers that I'm "the computer guy" in the family, so of course I got a call around the middle of last month. She wanted to buy a "newer" computer - she even asked me if I had a second-hand computer I could sell her. I honestly don't, but even if I did, then while my machines work for me, I see no reason anything couldn't flake out a month from now, so if I sell one of my machines I don't want anything to do with it from that point forward--I'm not in the business of selling hardware. She doesn't have much money to spend, but I did convince her it would be a better idea to get a laptop from Wal-Mart (plenty good for her described needs) as it'll come with a warranty and what-not. I have no problem telling people to get PCs/laptops from Wal-Mart, given that their employees don't know their products and don't give a damn about them, so if there's any reason to ask for an exchange or refund, they treat it like it was a toaster; basically no questions asked, whereas if purchased from a more reputable computer store, then requests for exchanges/refunds are typically met with a little more resistance. Aside: While I can certainly understand some people's financial predicaments, man, I *hate* having to make recommendations for something so cheap I wouldn't want to use myself. Anyway, long story short: We went to Wal-mart on the last Friday before Christmas (December 18th) and I found her something semi-decent. Since she didn't have time on that day to have me set it up at her place, I brought it back with me to complete as much as I could, but told her I would still need to come over to set it up with her wireless connection (she's at the level where she couldn't do that herself), configure her email, set up her printer, etc--an afternoon or evening at the most. I told her I was back at work on January 7th, so I left it up to her to call me whenever she finds time before then. We're now closing in on mid-day, January 6th as I'm writing this. I have basically an afternoon left, she still hasn't called, and quite frankly there's other things I'd rather do with the last afternoon/evening I have before heading back to work. I'm doing this without expecting anything in return; I feel I've been generous with my time (and she's said so herself)--I don't owe anything to this person I otherwise know nothing about. The a-hole in me is starting to feel like if she doesn't call before end of day, I'm going to wait until 9pm tonight, drive to her place, knock on her door, han

                      R Offline
                      R Offline
                      Rage
                      wrote on last edited by
                      #13

                      I can't help helping other people, being relatives or not. There is always a reward to it one day or another. Yes it is my time, which is of course valuable, but I have no other talent which I can help people with, so let it be "the computer guy in the area". My part to society. I used to react as you did or wanted to, but this does not lead anywhere good. Even if I am being "overused" by some people, I can live with it.

                      Do not escape reality : improve reality !

                      J 1 Reply Last reply
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                      • R Rage

                        I can't help helping other people, being relatives or not. There is always a reward to it one day or another. Yes it is my time, which is of course valuable, but I have no other talent which I can help people with, so let it be "the computer guy in the area". My part to society. I used to react as you did or wanted to, but this does not lead anywhere good. Even if I am being "overused" by some people, I can live with it.

                        Do not escape reality : improve reality !

                        J Offline
                        J Offline
                        Johnny J
                        wrote on last edited by
                        #14

                        Rage wrote:

                        I have no other talent which I can help people with

                        Same here, so in principle, I'm ok with doing what I do best for people and they do what they do best for me... But unfortunately, the people who need computer help are often equally even more incompetent than I am and have nothing to offer in return - 'cept maybe coffee and cake, which I don't really need... :sigh:

                        Anything that is unrelated to elephants is irrelephant
                        Anonymous
                        -----
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                        -----
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                        • D dandy72

                          So my sister apparently told a friend of hers that I'm "the computer guy" in the family, so of course I got a call around the middle of last month. She wanted to buy a "newer" computer - she even asked me if I had a second-hand computer I could sell her. I honestly don't, but even if I did, then while my machines work for me, I see no reason anything couldn't flake out a month from now, so if I sell one of my machines I don't want anything to do with it from that point forward--I'm not in the business of selling hardware. She doesn't have much money to spend, but I did convince her it would be a better idea to get a laptop from Wal-Mart (plenty good for her described needs) as it'll come with a warranty and what-not. I have no problem telling people to get PCs/laptops from Wal-Mart, given that their employees don't know their products and don't give a damn about them, so if there's any reason to ask for an exchange or refund, they treat it like it was a toaster; basically no questions asked, whereas if purchased from a more reputable computer store, then requests for exchanges/refunds are typically met with a little more resistance. Aside: While I can certainly understand some people's financial predicaments, man, I *hate* having to make recommendations for something so cheap I wouldn't want to use myself. Anyway, long story short: We went to Wal-mart on the last Friday before Christmas (December 18th) and I found her something semi-decent. Since she didn't have time on that day to have me set it up at her place, I brought it back with me to complete as much as I could, but told her I would still need to come over to set it up with her wireless connection (she's at the level where she couldn't do that herself), configure her email, set up her printer, etc--an afternoon or evening at the most. I told her I was back at work on January 7th, so I left it up to her to call me whenever she finds time before then. We're now closing in on mid-day, January 6th as I'm writing this. I have basically an afternoon left, she still hasn't called, and quite frankly there's other things I'd rather do with the last afternoon/evening I have before heading back to work. I'm doing this without expecting anything in return; I feel I've been generous with my time (and she's said so herself)--I don't owe anything to this person I otherwise know nothing about. The a-hole in me is starting to feel like if she doesn't call before end of day, I'm going to wait until 9pm tonight, drive to her place, knock on her door, han

                          W Offline
                          W Offline
                          W Balboos GHB
                          wrote on last edited by
                          #15

                          I won't get involved - even for pay - as then you are permanently on call for their problems. If you were a store, you'd say "out of warranty" and charge them some more and they'd not think twice. But you're not a store and you are thereby indentured to them for life.

                          Ravings en masse^

                          "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

                          "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

                          D 1 Reply Last reply
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                          • M Mycroft Holmes

                            Every good deed will be punished - a quote from somewhere. No you are not over reacting. I would stick it in a cupboard and forget it till she gets in touch then be busy for the next couple of weeks. With any luck she may latch on to some other sucker to set up her machine. And what is wrong with retired ladies, I sleep with one every night :laugh: :laugh: :laugh:

                            Never underestimate the power of human stupidity - RAH I'm old. I know stuff - JSOP

                            D Offline
                            D Offline
                            dandy72
                            wrote on last edited by
                            #16

                            Mycroft Holmes wrote:

                            And what is wrong with retired ladies, I sleep with one every night

                            By "retired", I really did mean "not in the same age group". I mean, would you get with women who are significantly younger than...oh, wait. That example doesn't work here.

                            1 Reply Last reply
                            0
                            • W W Balboos GHB

                              I won't get involved - even for pay - as then you are permanently on call for their problems. If you were a store, you'd say "out of warranty" and charge them some more and they'd not think twice. But you're not a store and you are thereby indentured to them for life.

                              Ravings en masse^

                              "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

                              "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

                              D Offline
                              D Offline
                              dandy72
                              wrote on last edited by
                              #17

                              Exactly. If I start charging for "real" money (in the sense of making it worth my time), then I put myself on the hook for making sure things keep running. If I don't...then I might be able to eventually guilt someone for something in return. But some really don't.

                              1 Reply Last reply
                              0
                              • D dandy72

                                So my sister apparently told a friend of hers that I'm "the computer guy" in the family, so of course I got a call around the middle of last month. She wanted to buy a "newer" computer - she even asked me if I had a second-hand computer I could sell her. I honestly don't, but even if I did, then while my machines work for me, I see no reason anything couldn't flake out a month from now, so if I sell one of my machines I don't want anything to do with it from that point forward--I'm not in the business of selling hardware. She doesn't have much money to spend, but I did convince her it would be a better idea to get a laptop from Wal-Mart (plenty good for her described needs) as it'll come with a warranty and what-not. I have no problem telling people to get PCs/laptops from Wal-Mart, given that their employees don't know their products and don't give a damn about them, so if there's any reason to ask for an exchange or refund, they treat it like it was a toaster; basically no questions asked, whereas if purchased from a more reputable computer store, then requests for exchanges/refunds are typically met with a little more resistance. Aside: While I can certainly understand some people's financial predicaments, man, I *hate* having to make recommendations for something so cheap I wouldn't want to use myself. Anyway, long story short: We went to Wal-mart on the last Friday before Christmas (December 18th) and I found her something semi-decent. Since she didn't have time on that day to have me set it up at her place, I brought it back with me to complete as much as I could, but told her I would still need to come over to set it up with her wireless connection (she's at the level where she couldn't do that herself), configure her email, set up her printer, etc--an afternoon or evening at the most. I told her I was back at work on January 7th, so I left it up to her to call me whenever she finds time before then. We're now closing in on mid-day, January 6th as I'm writing this. I have basically an afternoon left, she still hasn't called, and quite frankly there's other things I'd rather do with the last afternoon/evening I have before heading back to work. I'm doing this without expecting anything in return; I feel I've been generous with my time (and she's said so herself)--I don't owe anything to this person I otherwise know nothing about. The a-hole in me is starting to feel like if she doesn't call before end of day, I'm going to wait until 9pm tonight, drive to her place, knock on her door, han

                                D Offline
                                D Offline
                                DerekT P
                                wrote on last edited by
                                #18

                                When asked for recommendations, I usually explain that I work on professional equipment designed for a very different job to a domestic user. I say it's a bit like asking an F1 racing driver for advice on a budget runabout, or a long-distance trucker advice on which city car to buy. If pressed I explain further that I just program the things. You wouldn't ask an aircraft technician to fly your 747. Even if they don't "get" the comparison, they usually get that you're just not that keen on helping with their particular predicament. If all else fails I just tell them they couldn't afford my fees. That generally works though in true emergencies I have been known to save the day, as I'm sure we all have.

                                D 1 Reply Last reply
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                                • D DerekT P

                                  When asked for recommendations, I usually explain that I work on professional equipment designed for a very different job to a domestic user. I say it's a bit like asking an F1 racing driver for advice on a budget runabout, or a long-distance trucker advice on which city car to buy. If pressed I explain further that I just program the things. You wouldn't ask an aircraft technician to fly your 747. Even if they don't "get" the comparison, they usually get that you're just not that keen on helping with their particular predicament. If all else fails I just tell them they couldn't afford my fees. That generally works though in true emergencies I have been known to save the day, as I'm sure we all have.

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                                  D Offline
                                  dandy72
                                  wrote on last edited by
                                  #19

                                  DerekTP123 wrote:

                                  Even if they don't "get" the comparison, they usually get that you're just not that keen on helping with their particular predicament. If all else fails I just tell them they couldn't afford my fees.

                                  I'm man enough to admit I perhaps don't have the balls to word it that way. :-) I do tell people they're getting help from someone who's been earning a living writing software for over two decades, and not just the guy from Best Buy. I just can't bring myself to charge for it.

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                                  • D dandy72

                                    So my sister apparently told a friend of hers that I'm "the computer guy" in the family, so of course I got a call around the middle of last month. She wanted to buy a "newer" computer - she even asked me if I had a second-hand computer I could sell her. I honestly don't, but even if I did, then while my machines work for me, I see no reason anything couldn't flake out a month from now, so if I sell one of my machines I don't want anything to do with it from that point forward--I'm not in the business of selling hardware. She doesn't have much money to spend, but I did convince her it would be a better idea to get a laptop from Wal-Mart (plenty good for her described needs) as it'll come with a warranty and what-not. I have no problem telling people to get PCs/laptops from Wal-Mart, given that their employees don't know their products and don't give a damn about them, so if there's any reason to ask for an exchange or refund, they treat it like it was a toaster; basically no questions asked, whereas if purchased from a more reputable computer store, then requests for exchanges/refunds are typically met with a little more resistance. Aside: While I can certainly understand some people's financial predicaments, man, I *hate* having to make recommendations for something so cheap I wouldn't want to use myself. Anyway, long story short: We went to Wal-mart on the last Friday before Christmas (December 18th) and I found her something semi-decent. Since she didn't have time on that day to have me set it up at her place, I brought it back with me to complete as much as I could, but told her I would still need to come over to set it up with her wireless connection (she's at the level where she couldn't do that herself), configure her email, set up her printer, etc--an afternoon or evening at the most. I told her I was back at work on January 7th, so I left it up to her to call me whenever she finds time before then. We're now closing in on mid-day, January 6th as I'm writing this. I have basically an afternoon left, she still hasn't called, and quite frankly there's other things I'd rather do with the last afternoon/evening I have before heading back to work. I'm doing this without expecting anything in return; I feel I've been generous with my time (and she's said so herself)--I don't owe anything to this person I otherwise know nothing about. The a-hole in me is starting to feel like if she doesn't call before end of day, I'm going to wait until 9pm tonight, drive to her place, knock on her door, han

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                                    loctrice
                                    wrote on last edited by
                                    #20

                                    Nope. If you have her address just ship it to her instead of dropping it off.

                                    Elephant elephant elephant, sunshine sunshine sunshine

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                                    • D dandy72

                                      So my sister apparently told a friend of hers that I'm "the computer guy" in the family, so of course I got a call around the middle of last month. She wanted to buy a "newer" computer - she even asked me if I had a second-hand computer I could sell her. I honestly don't, but even if I did, then while my machines work for me, I see no reason anything couldn't flake out a month from now, so if I sell one of my machines I don't want anything to do with it from that point forward--I'm not in the business of selling hardware. She doesn't have much money to spend, but I did convince her it would be a better idea to get a laptop from Wal-Mart (plenty good for her described needs) as it'll come with a warranty and what-not. I have no problem telling people to get PCs/laptops from Wal-Mart, given that their employees don't know their products and don't give a damn about them, so if there's any reason to ask for an exchange or refund, they treat it like it was a toaster; basically no questions asked, whereas if purchased from a more reputable computer store, then requests for exchanges/refunds are typically met with a little more resistance. Aside: While I can certainly understand some people's financial predicaments, man, I *hate* having to make recommendations for something so cheap I wouldn't want to use myself. Anyway, long story short: We went to Wal-mart on the last Friday before Christmas (December 18th) and I found her something semi-decent. Since she didn't have time on that day to have me set it up at her place, I brought it back with me to complete as much as I could, but told her I would still need to come over to set it up with her wireless connection (she's at the level where she couldn't do that herself), configure her email, set up her printer, etc--an afternoon or evening at the most. I told her I was back at work on January 7th, so I left it up to her to call me whenever she finds time before then. We're now closing in on mid-day, January 6th as I'm writing this. I have basically an afternoon left, she still hasn't called, and quite frankly there's other things I'd rather do with the last afternoon/evening I have before heading back to work. I'm doing this without expecting anything in return; I feel I've been generous with my time (and she's said so herself)--I don't owe anything to this person I otherwise know nothing about. The a-hole in me is starting to feel like if she doesn't call before end of day, I'm going to wait until 9pm tonight, drive to her place, knock on her door, han

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                                      cmkrnl
                                      wrote on last edited by
                                      #21

                                      I shut-down my family’s access to my 'computer guy' abilities when I was about your age (10 years ago). For me, it came-down to basic human consideration (or lack thereof). I had a strong desire to be kind, help, and do so without expecting anything in return. What I accomplished was to communicate that I exist to help them with their computer problems... Any problem, any time, regardless of what was happening in my life. I was expected to accommodate them without cognition (apparently by either of us) that I too needed basic consideration. I didn’t realize that I did have a price: Consideration for me, and my need for them to attempt to learn (however much they were capable) to fend for themselves… Yet, they always wanted me to bring them a "fish", and I needed to see them desire to learn to fish themselves, even if they could only catch a bluegill, and I always brought them tuna steaks. I resigned when I literally was told that I was supposed to help them whenever they asked. It is up to each of us to decide how much we allow others to disrespect our time. I found my limit. I recommend dealing with it effectively before it can harm you & your relations.

                                      D 1 Reply Last reply
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                                      • D dandy72

                                        So my sister apparently told a friend of hers that I'm "the computer guy" in the family, so of course I got a call around the middle of last month. She wanted to buy a "newer" computer - she even asked me if I had a second-hand computer I could sell her. I honestly don't, but even if I did, then while my machines work for me, I see no reason anything couldn't flake out a month from now, so if I sell one of my machines I don't want anything to do with it from that point forward--I'm not in the business of selling hardware. She doesn't have much money to spend, but I did convince her it would be a better idea to get a laptop from Wal-Mart (plenty good for her described needs) as it'll come with a warranty and what-not. I have no problem telling people to get PCs/laptops from Wal-Mart, given that their employees don't know their products and don't give a damn about them, so if there's any reason to ask for an exchange or refund, they treat it like it was a toaster; basically no questions asked, whereas if purchased from a more reputable computer store, then requests for exchanges/refunds are typically met with a little more resistance. Aside: While I can certainly understand some people's financial predicaments, man, I *hate* having to make recommendations for something so cheap I wouldn't want to use myself. Anyway, long story short: We went to Wal-mart on the last Friday before Christmas (December 18th) and I found her something semi-decent. Since she didn't have time on that day to have me set it up at her place, I brought it back with me to complete as much as I could, but told her I would still need to come over to set it up with her wireless connection (she's at the level where she couldn't do that herself), configure her email, set up her printer, etc--an afternoon or evening at the most. I told her I was back at work on January 7th, so I left it up to her to call me whenever she finds time before then. We're now closing in on mid-day, January 6th as I'm writing this. I have basically an afternoon left, she still hasn't called, and quite frankly there's other things I'd rather do with the last afternoon/evening I have before heading back to work. I'm doing this without expecting anything in return; I feel I've been generous with my time (and she's said so herself)--I don't owe anything to this person I otherwise know nothing about. The a-hole in me is starting to feel like if she doesn't call before end of day, I'm going to wait until 9pm tonight, drive to her place, knock on her door, han

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                                        milo xml
                                        wrote on last edited by
                                        #22

                                        As the "computer guy" I got in the habit of telling people to bring their computer to my house to fix it. You'd be surprised how lazy people are in that they can't even be bothered to drop a computer off to be repaired for free. Got me out of 98% of requested repairs. :-D

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                                        • L loctrice

                                          Nope. If you have her address just ship it to her instead of dropping it off.

                                          Elephant elephant elephant, sunshine sunshine sunshine

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                                          jRaskell1
                                          wrote on last edited by
                                          #23

                                          I spent well over a decade being the go to computer guy in my circle of family and friends until I finally had enough and just flat out refused requests for help, instead providing guidance for obtaining help from professional services. Too much of my personal time spent without anything in return, but frankly that was mostly because I'm a very self-sufficient person, whether it's computer repairs, home repairs, car repairs, even just cooking. I do all that and more myself. More than a decade later, I don't regret that decision one bit.

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