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Sales department of CodeJock is not working?

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  • C Christian Graus

    I dunno why this got 1.4, do some people think you're lying ? This is probably as good a way as any to get their attention, though. My experience with them is that they are highly committed but also very disorganised. I'm sure when they finally wake up to your situation that they will look after you. Christian NO MATTER HOW MUCH BIG IS THE WORD SIZE ,THE DATA MUCT BE TRANSPORTED INTO THE CPU. - Vinod Sharma Anonymous wrote: OK. I read a c++ book. Or...a bit of it anyway. I'm sick of that evil looking console window. I think you are a good candidate for Visual Basic. - Nemanja Trifunovic

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    Vikram A Punathambekar
    wrote on last edited by
    #3

    Errr... :-O I believe I'm to blame. His post had 2 votes, each of 1. I gave a 5 to boost it, and it crossed the 3-vote mark, and his average came to 1.4 (as I'm only a Bronzy). I guess he would have been better off without my vote. :-O
    Vikram. ----------------------------- My site due for a massive update. To make anonymous posts is also to follow the way of the coward. "Do not give redundant error messages again and again." - A classmate of mine, while giving a class talk on error detection in compiler design.

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    • C Christian Graus

      I dunno why this got 1.4, do some people think you're lying ? This is probably as good a way as any to get their attention, though. My experience with them is that they are highly committed but also very disorganised. I'm sure when they finally wake up to your situation that they will look after you. Christian NO MATTER HOW MUCH BIG IS THE WORD SIZE ,THE DATA MUCT BE TRANSPORTED INTO THE CPU. - Vinod Sharma Anonymous wrote: OK. I read a c++ book. Or...a bit of it anyway. I'm sick of that evil looking console window. I think you are a good candidate for Visual Basic. - Nemanja Trifunovic

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      Michael P Butler
      wrote on last edited by
      #4

      I gave it a 1 because I thought it was more of a soap-box discussion rather than a lounge post. I don't know how true his experiences are, just thought it would be better in the soap-box. Michael 'War is at best barbarism...Its glory is all moonshine. It is only those who have neither fired a shot nor heard the shrieks and groans of the wounded who cry aloud for blood, more vengeance, more desolation. War is hell.' - General William Sherman, 1879

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      • V Vikram A Punathambekar

        Errr... :-O I believe I'm to blame. His post had 2 votes, each of 1. I gave a 5 to boost it, and it crossed the 3-vote mark, and his average came to 1.4 (as I'm only a Bronzy). I guess he would have been better off without my vote. :-O
        Vikram. ----------------------------- My site due for a massive update. To make anonymous posts is also to follow the way of the coward. "Do not give redundant error messages again and again." - A classmate of mine, while giving a class talk on error detection in compiler design.

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        Lost User
        wrote on last edited by
        #5

        Last I heard, Olga was a womans name. Who says geeks don't get out much ? :laugh: Elaine :rose: The tigress is here :-D

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        • L Lost User

          Last I heard, Olga was a womans name. Who says geeks don't get out much ? :laugh: Elaine :rose: The tigress is here :-D

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          peterchen
          wrote on last edited by
          #6

          Exactly what I wanted to say - but I was afraid of being called sexist again ;)


          "Der Geist des Kriegers ist erwacht / Ich hab die Macht" StS
          sighist | Agile Programming | doxygen

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          • P peterchen

            Exactly what I wanted to say - but I was afraid of being called sexist again ;)


            "Der Geist des Kriegers ist erwacht / Ich hab die Macht" StS
            sighist | Agile Programming | doxygen

            realJSOPR Offline
            realJSOPR Offline
            realJSOP
            wrote on last edited by
            #7

            Sexist... ------- signature starts "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001 Please review the Legal Disclaimer in my bio. ------- signature ends

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            • M Michael P Butler

              I gave it a 1 because I thought it was more of a soap-box discussion rather than a lounge post. I don't know how true his experiences are, just thought it would be better in the soap-box. Michael 'War is at best barbarism...Its glory is all moonshine. It is only those who have neither fired a shot nor heard the shrieks and groans of the wounded who cry aloud for blood, more vengeance, more desolation. War is hell.' - General William Sherman, 1879

              realJSOPR Offline
              realJSOPR Offline
              realJSOP
              wrote on last edited by
              #8

              I don't think it was a soapbox item. You're dangerously close to being given a link to my help page, Mike. :) ------- signature starts "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001 Please review the Legal Disclaimer in my bio. ------- signature ends

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              • realJSOPR realJSOP

                Sexist... ------- signature starts "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001 Please review the Legal Disclaimer in my bio. ------- signature ends

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                peterchen
                wrote on last edited by
                #9

                thank you ;)


                "Der Geist des Kriegers ist erwacht / Ich hab die Macht" StS
                sighist | Agile Programming | doxygen

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                • O Olga

                  Unbelievable story.... Yesterday I tried to order a new product recently released by CodeJock Software "Xtreme Command Bars". I submitted my credit card number using their online store. There were no notification sent by email... Online order status remained "Open" for a few hours... Two emails to sales department went unanswered... A post on message board was deleted... (Oh, now I understand why the message board is almost empty). HOW can it be??? :mad: Olga

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                  Chris Maunder
                  wrote on last edited by
                  #10

                  How long have you been waiting? Did you try calling them by phone? CodeJock is a small (but very busy) company. Maybe they are having email problems and have been trying to contact you, or maybe your email server is having issues and has been bouncing emails from them. It's very easy to post a complaint on public boards across the net, and almost impossible for those being complained about to have a fair reply to all those complaints. If this had been going on for a couple of days, and you had not been able to hold of them in any way at all then fair's fair, but I do think you should allow people to be human and have their off days. cheers, Chris Maunder

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                  • L Lost User

                    Last I heard, Olga was a womans name. Who says geeks don't get out much ? :laugh: Elaine :rose: The tigress is here :-D

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                    Vikram A Punathambekar
                    wrote on last edited by
                    #11

                    Trollslayer wrote: Last I heard, Olga was a womans name. OK, I wasn't paying much attention. :-O Don't misunderstand this: Just out of curiosity, how many Indian (or Japanese, Chinese, African...) names can you calssify according to sex? But yeah, you got me there. :rueful: Regards,
                    Vikram. ----------------------------- My site due for a massive update. To make anonymous posts is also to follow the way of the coward. "Do not give redundant error messages again and again." - A classmate of mine, while giving a class talk on error detection in compiler design.

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                    • realJSOPR realJSOP

                      I don't think it was a soapbox item. You're dangerously close to being given a link to my help page, Mike. :) ------- signature starts "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001 Please review the Legal Disclaimer in my bio. ------- signature ends

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                      Michael P Butler
                      wrote on last edited by
                      #12

                      John Simmons / outlaw programmer wrote: You're dangerously close to being given a link to my help page, Mike. Cool. I've made it at last. Trouble is I remember the old days when the Soapbox was called "Rants and Raves" - which is where the message would have been at home. Michael 'War is at best barbarism...Its glory is all moonshine. It is only those who have neither fired a shot nor heard the shrieks and groans of the wounded who cry aloud for blood, more vengeance, more desolation. War is hell.' - General William Sherman, 1879

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                      • C Chris Maunder

                        How long have you been waiting? Did you try calling them by phone? CodeJock is a small (but very busy) company. Maybe they are having email problems and have been trying to contact you, or maybe your email server is having issues and has been bouncing emails from them. It's very easy to post a complaint on public boards across the net, and almost impossible for those being complained about to have a fair reply to all those complaints. If this had been going on for a couple of days, and you had not been able to hold of them in any way at all then fair's fair, but I do think you should allow people to be human and have their off days. cheers, Chris Maunder

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                        Christian Graus
                        wrote on last edited by
                        #13

                        Chris Maunder wrote: How long have you been waiting? The post says - one day. Chris Maunder wrote: but I do think you should allow people to be human and have their off days I agree - bad press is too easily generated and too hard to shake off. But I can also understand if having got no reply this person has posted to their boards and seen their message deleted, with still no reply, why they would be feeling more than a little frustrated. Extreme care is the order of the day if you take peoples credit card numbers. The lack of a reply email to the initial transaction makes me think their email server is broken, or their whole payment gateway. Christian NO MATTER HOW MUCH BIG IS THE WORD SIZE ,THE DATA MUCT BE TRANSPORTED INTO THE CPU. - Vinod Sharma Anonymous wrote: OK. I read a c++ book. Or...a bit of it anyway. I'm sick of that evil looking console window. I think you are a good candidate for Visual Basic. - Nemanja Trifunovic

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                        • C Christian Graus

                          Chris Maunder wrote: How long have you been waiting? The post says - one day. Chris Maunder wrote: but I do think you should allow people to be human and have their off days I agree - bad press is too easily generated and too hard to shake off. But I can also understand if having got no reply this person has posted to their boards and seen their message deleted, with still no reply, why they would be feeling more than a little frustrated. Extreme care is the order of the day if you take peoples credit card numbers. The lack of a reply email to the initial transaction makes me think their email server is broken, or their whole payment gateway. Christian NO MATTER HOW MUCH BIG IS THE WORD SIZE ,THE DATA MUCT BE TRANSPORTED INTO THE CPU. - Vinod Sharma Anonymous wrote: OK. I read a c++ book. Or...a bit of it anyway. I'm sick of that evil looking console window. I think you are a good candidate for Visual Basic. - Nemanja Trifunovic

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                          Chris Maunder
                          wrote on last edited by
                          #14

                          Christian Graus wrote: The post says - one day. The post said "yesterday". I was just wondering if that was yesterday morning or yesterday evening. Christian Graus wrote: The lack of a reply email to the initial transaction makes me think their email server is broken Or emails are bouncing. It works both ways and we occasionally get grumpy emails from people wondering why we haven't replied to their emails only to find that their email box is full, or their spam filter saw something it didn't like or their server was down. cheers, Chris Maunder

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                          • C Chris Maunder

                            Christian Graus wrote: The post says - one day. The post said "yesterday". I was just wondering if that was yesterday morning or yesterday evening. Christian Graus wrote: The lack of a reply email to the initial transaction makes me think their email server is broken Or emails are bouncing. It works both ways and we occasionally get grumpy emails from people wondering why we haven't replied to their emails only to find that their email box is full, or their spam filter saw something it didn't like or their server was down. cheers, Chris Maunder

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                            Shog9 0
                            wrote on last edited by
                            #15

                            Chris Maunder wrote: Or emails are bouncing. Speaking of which... Not to harp on this too much, but can someone point me to a mail server which can recieve the CP newsletter? I've tried four now, and nada. :(

                            - Shog9 -

                            I'd show a smile but I'm too weak I'd share with you, could I only speak

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                            • O Olga

                              Unbelievable story.... Yesterday I tried to order a new product recently released by CodeJock Software "Xtreme Command Bars". I submitted my credit card number using their online store. There were no notification sent by email... Online order status remained "Open" for a few hours... Two emails to sales department went unanswered... A post on message board was deleted... (Oh, now I understand why the message board is almost empty). HOW can it be??? :mad: Olga

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                              Vivek Rajan
                              wrote on last edited by
                              #16

                              Olga wrote: Yesterday I tried to order a new product recently released by CodeJock Software "Xtreme Command Bars". I submitted my credit card number using their online store. There were no notification sent by email... Did they show you an acknowledgement page when you submitted ?

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                              • S Shog9 0

                                Chris Maunder wrote: Or emails are bouncing. Speaking of which... Not to harp on this too much, but can someone point me to a mail server which can recieve the CP newsletter? I've tried four now, and nada. :(

                                - Shog9 -

                                I'd show a smile but I'm too weak I'd share with you, could I only speak

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                                Roger Wright
                                wrote on last edited by
                                #17

                                That's bizarre - it's not very big (34K this week). Even hotmail should have no trouble receiving it, unless CP is on someone's spammer list. What servers have you tried?

                                "Ask not for whom the bell tolls;
                                It tolls for thee..."

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                                • C Chris Maunder

                                  How long have you been waiting? Did you try calling them by phone? CodeJock is a small (but very busy) company. Maybe they are having email problems and have been trying to contact you, or maybe your email server is having issues and has been bouncing emails from them. It's very easy to post a complaint on public boards across the net, and almost impossible for those being complained about to have a fair reply to all those complaints. If this had been going on for a couple of days, and you had not been able to hold of them in any way at all then fair's fair, but I do think you should allow people to be human and have their off days. cheers, Chris Maunder

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                                  Vivek Rajan
                                  wrote on last edited by
                                  #18

                                  Chris Maunder wrote: If this had been going on for a couple of days, and you had not been able to hold of them in any way at all then fair's fair, but I do think you should allow people to be human and have their off days. Too high a threshold for some people. Some people cant sleep when they use a credit card and have to wait even a few hours for an online order to be fulfilled. Moreover, an 10-15 min international phone call could cost as much as 378.2 ml of fine liquor in some countries.

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                                  • O Olga

                                    Unbelievable story.... Yesterday I tried to order a new product recently released by CodeJock Software "Xtreme Command Bars". I submitted my credit card number using their online store. There were no notification sent by email... Online order status remained "Open" for a few hours... Two emails to sales department went unanswered... A post on message board was deleted... (Oh, now I understand why the message board is almost empty). HOW can it be??? :mad: Olga

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                                    Roger Wright
                                    wrote on last edited by
                                    #19

                                    I don't know where they're located, but here in the US it's the beginning of a long holiday weekend. A lot of people take Friday off when Monday is a holiday so they can get as much mileage out of their vacation time as possible. If their online store requires manual steps to complete the order, they may be shorthanded today and slower than normal. Can you access your credit card account online to see if a charge has been entered?

                                    "Ask not for whom the bell tolls;
                                    It tolls for thee..."

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                                    • O Olga

                                      Unbelievable story.... Yesterday I tried to order a new product recently released by CodeJock Software "Xtreme Command Bars". I submitted my credit card number using their online store. There were no notification sent by email... Online order status remained "Open" for a few hours... Two emails to sales department went unanswered... A post on message board was deleted... (Oh, now I understand why the message board is almost empty). HOW can it be??? :mad: Olga

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                                      Robert Lindemann
                                      wrote on last edited by
                                      #20

                                      Olga, I am the CTO at Codejock (we are located in Michigan). According to our database the order in question was processed yesterday and the product is waiting to be downloaded. We have just released three new products and have had a some difficulties with our online order processing (email notifications) that we our vendor has corrected. Our message board was just put online which is why it is mostly empty. Our site is completly new and we would interested in any of your comments or suggestions. Codejock is committed to providing quality service and products and will respond to these kind of issues as quickly as possible. Please email me if you have any other concerns. Thanks, Bob Bob Lindemann CTO blindemann@codejock.com

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                                      • O Olga

                                        Unbelievable story.... Yesterday I tried to order a new product recently released by CodeJock Software "Xtreme Command Bars". I submitted my credit card number using their online store. There were no notification sent by email... Online order status remained "Open" for a few hours... Two emails to sales department went unanswered... A post on message board was deleted... (Oh, now I understand why the message board is almost empty). HOW can it be??? :mad: Olga

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                                        Robert Vista
                                        wrote on last edited by
                                        #21

                                        Repsonse times from Codejock can be thought of in terms of glacial melting. It takes a long time. You will receive a quick response within a month. It's too bad, because they are quickly losing loyal customers.

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                                        • R Robert Vista

                                          Repsonse times from Codejock can be thought of in terms of glacial melting. It takes a long time. You will receive a quick response within a month. It's too bad, because they are quickly losing loyal customers.

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                                          R Offline
                                          Robert Lindemann
                                          wrote on last edited by
                                          #22

                                          Robert, Codejock has just moved, put up a new Website, and released three new products. We have additionally added staff to concentrate on support and provide the best service possible. Thanks, Bob Bob Lindemann CTO blindemann@codejock.com

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