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  3. Are there any honest booksellers left?

Are there any honest booksellers left?

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  • R Ron Anders

    Amazon order processor Kia: "A book?! Hey, someone want book, where do we get book like this now?" Remember when Amazon was just books?

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    Rich Shealer
    wrote on last edited by
    #29

    I remember radio ads for Amazon in the early 2000's where the theme was a guy looking for a warehouse big enough to hold their book inventory.

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    • R Ron Anders

      Amazon order processor Kia: "A book?! Hey, someone want book, where do we get book like this now?" Remember when Amazon was just books?

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      R Offline
      Rich Shealer
      wrote on last edited by
      #30

      I remember radio ads for Amazon in the early 2000's where the theme was a guy looking for a warehouse big enough to hold their book inventory.

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      • R Ron Anders

        Amazon order processor Kia: "A book?! Hey, someone want book, where do we get book like this now?" Remember when Amazon was just books?

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        R Offline
        Rich Shealer
        wrote on last edited by
        #31

        I remember radio ads for Amazon in the early 2000's where the theme was a guy looking for a warehouse big enough to hold their book inventory.

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        • R Rich Shealer

          I remember radio ads for Amazon in the early 2000's where the theme was a guy looking for a warehouse big enough to hold their book inventory.

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          OriginalGriffO Offline
          OriginalGriff
          wrote on last edited by
          #32

          Please don't repost if your question does not appear immediately: all six of these went to moderation and required a human being to review them for publication. In order to prevent you being kicked off as a spammer, they all had to be accepted, and then I have to clean up the spares. Have a little patience, please! I've deleted the other copies.

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony AntiTwitter: @DalekDave is now a follower!

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
          "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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          • C Cp Coder

            I am trying to get a NEW version of Kip Irvine's book: "Assembly Language for X86 Processors Seventh Edition". Should be simple - right? I ordered it from Amazon. Those sunshines do not sell it themselves, but they sell through third party bookstores. Ordered a copy, but the store sent me a contraband version that is only to be sold in India! The paper quality is poor, and although new the book arrived dirty and not in the best of shape. I can live with all that, BUT: the access code that you need to register your purchase so you can get access to its website and download codes, does not work in the USA! The kind seller will only let you return it if you cover the return shipping cost, which is about the price of the book. Amazon is of no help, but I plan to register a serious complaint about the seller. Not that Amazon would care! :sigh: I have researched a number of other sellers. Most have lousy ratings: For selling contraband Indian product. The vast majority are selling second hand books - which means the access code has been used and is no longer valid. I found one source selling a new version of the sixth (previous) version for $160 :omg: Does anyone know where I can get a new legitimate copy of the seventh edition at a reasonable price? Thanks!

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            Zuoliu Ding
            wrote on last edited by
            #33

            Unfortunately the new 8th edition is now available as eText: https://www.vitalsource.com/educators/products/assembly-language-for-x86-processors-kip-r-irvine-v9780135381793?term=9780135381793 only with a (LOOSE-LEAF) Print if requested Actually you can use the previous 7th paper-book, even a used one: https://www.pearson.com/us/higher-education/product/Irvine-Assembly-Language-for-x-86-Processors-7th-Edition/9780133769401.html much cheaper and easy to get, because almost all chapter contents are the same. The major change to 8th is just the interactive functionality in questions, links, videos, etc. online that you don't need to care. For code downloading text samples and its library, simply go www.asmirvine.com, where you can click the links "Getting started with MASM and Visual Studio 2019" and "Debugging tools" etc. to start Good luck!

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            • C Cp Coder

              I am trying to get a NEW version of Kip Irvine's book: "Assembly Language for X86 Processors Seventh Edition". Should be simple - right? I ordered it from Amazon. Those sunshines do not sell it themselves, but they sell through third party bookstores. Ordered a copy, but the store sent me a contraband version that is only to be sold in India! The paper quality is poor, and although new the book arrived dirty and not in the best of shape. I can live with all that, BUT: the access code that you need to register your purchase so you can get access to its website and download codes, does not work in the USA! The kind seller will only let you return it if you cover the return shipping cost, which is about the price of the book. Amazon is of no help, but I plan to register a serious complaint about the seller. Not that Amazon would care! :sigh: I have researched a number of other sellers. Most have lousy ratings: For selling contraband Indian product. The vast majority are selling second hand books - which means the access code has been used and is no longer valid. I found one source selling a new version of the sixth (previous) version for $160 :omg: Does anyone know where I can get a new legitimate copy of the seventh edition at a reasonable price? Thanks!

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              obermd
              wrote on last edited by
              #34

              If Amazon refuses to assist, file a complaint with the FTC against both Amazon and the bookseller.

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              • J Janes Diary

                Did you buy the Hardcover or the paperback version? I run into this kind of thing all the time when getting books like these, you are not alone, friend. You either get the more expensive US version, or the reprint knockoff international version that Amazon will sell you for $800 but every other seller for less than $60. I just checked, because I ordered it last year, and Amazon does sell the Hardcover for $149.32 (+ taxes) [[Link](https://www.amazon.com/Assembly-Language-x86-Processors-7th-dp-0133769402/dp/0133769402/ref=mt\_hardcover?\_encoding=UTF8&me=&qid=)]. It should have the access code intact, and not be too banged up. At least, mine did. Unless they did not have them when you bought it and only just stocked it. And to answer your question about honest sellers, yes, there are some still hanging around. Recently bought from (within last two years) for programming related books: 1. Amazon Services, Inc. (Ironic, I know. But I have not been totally disappointed) 2. Thriftbooks | 3. Heritage Books |- Used books mostly (all, probably). Less likely to carry programming books 4. Jensen Books Inc | I have not gotten anything I did not intend to receive from these sellers.

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                Cp Coder
                wrote on last edited by
                #35

                Thanks for the info, but I am switching to Daniel Kusswurm book on this topic. :)

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                • Z Zuoliu Ding

                  Unfortunately the new 8th edition is now available as eText: https://www.vitalsource.com/educators/products/assembly-language-for-x86-processors-kip-r-irvine-v9780135381793?term=9780135381793 only with a (LOOSE-LEAF) Print if requested Actually you can use the previous 7th paper-book, even a used one: https://www.pearson.com/us/higher-education/product/Irvine-Assembly-Language-for-x-86-Processors-7th-Edition/9780133769401.html much cheaper and easy to get, because almost all chapter contents are the same. The major change to 8th is just the interactive functionality in questions, links, videos, etc. online that you don't need to care. For code downloading text samples and its library, simply go www.asmirvine.com, where you can click the links "Getting started with MASM and Visual Studio 2019" and "Debugging tools" etc. to start Good luck!

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                  C Offline
                  Cp Coder
                  wrote on last edited by
                  #36

                  Thanks! :)

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                  • O obermd

                    If Amazon refuses to assist, file a complaint with the FTC against both Amazon and the bookseller.

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                    Cp Coder
                    wrote on last edited by
                    #37

                    Thanks! :)

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                    • J Jrvansant

                      No, that is not how it works -- they cannot force you to pay the return shipping. If they sent the wrong item it is on them to pay the return shipping. (I am a longtime Amazon seller and I know their rules.) By "wrong" in this case of course I mean not the domestic edition of that book, which is what you purchased and what you expected. Write the seller back and tell them that you expect to receive a postpaid return label or you will file an A-z claim. If they hesitate at all just stop communicating with them and file the claim, saying what happened - that you received an Indian version of the book rather than domestic, and the seller is requiring you to pay return shipping, which you should not have to do.

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                      Rajesh R Subramanian
                      wrote on last edited by
                      #38

                      Exactly! So it looks like a case where the OP had no clue as to how amazon works. I was a bit surprised when the OP said that that amazon just shrugged off, because that's never been my experience.

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                      • R Rajesh R Subramanian

                        Exactly! So it looks like a case where the OP had no clue as to how amazon works. I was a bit surprised when the OP said that that amazon just shrugged off, because that's never been my experience.

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                        Cp Coder
                        wrote on last edited by
                        #39

                        When a third party merchant sells through Amazon, Amazon accepts their return policy. I have seen a few cases where the seller refuses any and all returns, and Amazon still allowed them to sell on their website. In this case the merchant accepted returns, provided you paid for the postage. I am not going to kick up a stink for the sake of a $15 book. In any case: I have decided to keep the book as future reference material.

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                        • C Cp Coder

                          When a third party merchant sells through Amazon, Amazon accepts their return policy. I have seen a few cases where the seller refuses any and all returns, and Amazon still allowed them to sell on their website. In this case the merchant accepted returns, provided you paid for the postage. I am not going to kick up a stink for the sake of a $15 book. In any case: I have decided to keep the book as future reference material.

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                          Rajesh R Subramanian
                          wrote on last edited by
                          #40

                          Cp-Coder wrote:

                          I am not going to kick up a stink for the sake of a $15 book

                          As I said, it's not about $15, but about principle. If you cheat me, I'll come after you and make sure that you'll not pull that with me again. Of course, for each his own.

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                          • R Rajesh R Subramanian

                            Cp-Coder wrote:

                            I am not going to kick up a stink for the sake of a $15 book

                            As I said, it's not about $15, but about principle. If you cheat me, I'll come after you and make sure that you'll not pull that with me again. Of course, for each his own.

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                            Cp Coder
                            wrote on last edited by
                            #41

                            Let's put this thread to rest now. :)

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                            • C Cp Coder

                              Let's put this thread to rest now. :)

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                              Rajesh R Subramanian
                              wrote on last edited by
                              #42

                              I think that should be easy - just stop responding to people on this thread. :thumbsup:

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                              • R Rajesh R Subramanian

                                I think that should be easy - just stop responding to people on this thread. :thumbsup:

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                                Cp Coder
                                wrote on last edited by
                                #43

                                OK. I'm not responding now. :laugh:

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                                • C Cp Coder

                                  When a third party merchant sells through Amazon, Amazon accepts their return policy. I have seen a few cases where the seller refuses any and all returns, and Amazon still allowed them to sell on their website. In this case the merchant accepted returns, provided you paid for the postage. I am not going to kick up a stink for the sake of a $15 book. In any case: I have decided to keep the book as future reference material.

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                                  Jrvansant
                                  wrote on last edited by
                                  #44

                                  "When a third party merchant sells through Amazon, Amazon accepts their return policy." Good lord that is absolutely false. It could not be more false. "I have seen a few cases where the seller refuses any and all returns, and Amazon still allowed them to sell on their website." Those sellers will lose any A-z claims regarding refused returns. Why would you think that I, a nine-year Amazon seller who's moved over 500,000 orders, don't know what I'm talking about? Just file an A-z claim and get your money back.

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                                  • C Cp Coder

                                    When a third party merchant sells through Amazon, Amazon accepts their return policy. I have seen a few cases where the seller refuses any and all returns, and Amazon still allowed them to sell on their website. In this case the merchant accepted returns, provided you paid for the postage. I am not going to kick up a stink for the sake of a $15 book. In any case: I have decided to keep the book as future reference material.

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                                    Jrvansant
                                    wrote on last edited by
                                    #45

                                    Amazon's requirements regarding return policies are described by a seller on the seller forums here: link "Sellers have to have a policy at least as favorable as Amazon’s own return policy. Your policy can vary in that it can be MORE lenient than Amazon’s, but it cannot be LESS lenient. There may be a handful of very lucrative sellers who have specifically been granted permission from Amazon to have their own return policies, but those are very few and very far between, having likely been given the ability to actually edit the return information on their Amazon storefront." Your seller is not one of those "few and very far between" sellers. Your subject line is "Are there any honest booksellers left?" The way to help ensure that honest booksellers thrive is to hold sellers like yours accountable. One way to do that is by filing an A-z claim when you receive something that is not what you ordered, and the seller does not treat you properly (such as, in your case, expecting that you, not HE, will pay return shipping). If you want to make the marketplace better, use Amazon's resolution mechanism, the A-z claim, to force sellers to comply with Amazon's rules.

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                                    • C Cp Coder

                                      When a third party merchant sells through Amazon, Amazon accepts their return policy. I have seen a few cases where the seller refuses any and all returns, and Amazon still allowed them to sell on their website. In this case the merchant accepted returns, provided you paid for the postage. I am not going to kick up a stink for the sake of a $15 book. In any case: I have decided to keep the book as future reference material.

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                                      Jrvansant
                                      wrote on last edited by
                                      #46

                                      "When a third party merchant sells through Amazon, Amazon accepts their return policy." NO THEY DON'T. "I have seen a few cases where the seller refuses any and all returns, and Amazon still allowed them to sell on their website." NO THEY DON'T. It simply means that they haven't been policed yet, OR that they are a huge, huge company that can negotiate with Amazon. Did you miss the part where I said I'd sold there for nine years?

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