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Problem solving 101

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  • T theoldfool

    OK, so I have this problem caused by a credit card issuer. Like most organizations, I have made establishing blame the highest priority. We must do that before finding any potential solution(s). Problem: I have a very seldom used credit card. Almost every month, the bank sends me a statement for $0.00. It even lists all my purchases for that month (a grid with no rows other than the heading). The fact they are spending money paying for printing and mailing is not my concern so much as the fact that I have to dispose of the paper statement containing my account number. So, who is to blame? The developers who ignored the account balance of zero and printed it anyway? Or the PTB that fear retribution if they don't tell the account holder that they owe nothing? They never asked me if I wanted such a statement. The requirements/specifications statement? Don't be silly, who ever heard of such a thing? Now, before you tell me that e statements don't cost anything, herself is not into e thingies and understands that we are not really killing trees because crazy wood trees that are raised for making paper are a crop. When I check out, she will need paper so I keep it going. BTW: If you have never been in a paper mill (I have, many times), they smell really, really bad and pollute stuff, thus a staunch contributor to our every day society. Maybe an argument I should use to get them to stop sending me zero dollar statements. Zero dollars converts to zero euro's and zero quid for you right ponders. -- Give a man a fish; you have fed him for today. Teach a man to use the Internet and he won't bother you for weeks, or even months unless you give him your email address. ¯\_(ツ)_/¯

    >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

    O Offline
    O Offline
    obermd
    wrote on last edited by
    #9

    I blame you for not instructing your card issuer to switch over to electronic statements only. I haven't had a paper credit card statement arrive in the mail for about five years now.

    1 Reply Last reply
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    • T theoldfool

      Surely, you jest:

      Quote:

      herself is not into e thingies

      >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

      R Offline
      R Offline
      Ravi Bhavnani
      wrote on last edited by
      #10

      Perhaps you can assist and show her how easy (and more convenient) it is?  I admit it's a behavior change, but well worth it. /ravi

      My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

      1 Reply Last reply
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      • T theoldfool

        OK, so I have this problem caused by a credit card issuer. Like most organizations, I have made establishing blame the highest priority. We must do that before finding any potential solution(s). Problem: I have a very seldom used credit card. Almost every month, the bank sends me a statement for $0.00. It even lists all my purchases for that month (a grid with no rows other than the heading). The fact they are spending money paying for printing and mailing is not my concern so much as the fact that I have to dispose of the paper statement containing my account number. So, who is to blame? The developers who ignored the account balance of zero and printed it anyway? Or the PTB that fear retribution if they don't tell the account holder that they owe nothing? They never asked me if I wanted such a statement. The requirements/specifications statement? Don't be silly, who ever heard of such a thing? Now, before you tell me that e statements don't cost anything, herself is not into e thingies and understands that we are not really killing trees because crazy wood trees that are raised for making paper are a crop. When I check out, she will need paper so I keep it going. BTW: If you have never been in a paper mill (I have, many times), they smell really, really bad and pollute stuff, thus a staunch contributor to our every day society. Maybe an argument I should use to get them to stop sending me zero dollar statements. Zero dollars converts to zero euro's and zero quid for you right ponders. -- Give a man a fish; you have fed him for today. Teach a man to use the Internet and he won't bother you for weeks, or even months unless you give him your email address. ¯\_(ツ)_/¯

        >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

        S Offline
        S Offline
        swampwiz
        wrote on last edited by
        #11

        Why don't you do the responsible thing and go paperless? :confused:

        1 Reply Last reply
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        • T theoldfool

          OK, so I have this problem caused by a credit card issuer. Like most organizations, I have made establishing blame the highest priority. We must do that before finding any potential solution(s). Problem: I have a very seldom used credit card. Almost every month, the bank sends me a statement for $0.00. It even lists all my purchases for that month (a grid with no rows other than the heading). The fact they are spending money paying for printing and mailing is not my concern so much as the fact that I have to dispose of the paper statement containing my account number. So, who is to blame? The developers who ignored the account balance of zero and printed it anyway? Or the PTB that fear retribution if they don't tell the account holder that they owe nothing? They never asked me if I wanted such a statement. The requirements/specifications statement? Don't be silly, who ever heard of such a thing? Now, before you tell me that e statements don't cost anything, herself is not into e thingies and understands that we are not really killing trees because crazy wood trees that are raised for making paper are a crop. When I check out, she will need paper so I keep it going. BTW: If you have never been in a paper mill (I have, many times), they smell really, really bad and pollute stuff, thus a staunch contributor to our every day society. Maybe an argument I should use to get them to stop sending me zero dollar statements. Zero dollars converts to zero euro's and zero quid for you right ponders. -- Give a man a fish; you have fed him for today. Teach a man to use the Internet and he won't bother you for weeks, or even months unless you give him your email address. ¯\_(ツ)_/¯

          >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

          1 Offline
          1 Offline
          11917640 Member
          wrote on last edited by
          #12

          If you don't receive a statement, this may be: no purchases or statement is lost. As programmer, I prefer to receive zero statement. In practice, I get such information by email. P.S. And of course, I think twice before printing such mail. Though, as programmer, I don't understand, how my "thinking twice" helps to Amazon rainforest.

          1 Reply Last reply
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          • T theoldfool

            OK, so I have this problem caused by a credit card issuer. Like most organizations, I have made establishing blame the highest priority. We must do that before finding any potential solution(s). Problem: I have a very seldom used credit card. Almost every month, the bank sends me a statement for $0.00. It even lists all my purchases for that month (a grid with no rows other than the heading). The fact they are spending money paying for printing and mailing is not my concern so much as the fact that I have to dispose of the paper statement containing my account number. So, who is to blame? The developers who ignored the account balance of zero and printed it anyway? Or the PTB that fear retribution if they don't tell the account holder that they owe nothing? They never asked me if I wanted such a statement. The requirements/specifications statement? Don't be silly, who ever heard of such a thing? Now, before you tell me that e statements don't cost anything, herself is not into e thingies and understands that we are not really killing trees because crazy wood trees that are raised for making paper are a crop. When I check out, she will need paper so I keep it going. BTW: If you have never been in a paper mill (I have, many times), they smell really, really bad and pollute stuff, thus a staunch contributor to our every day society. Maybe an argument I should use to get them to stop sending me zero dollar statements. Zero dollars converts to zero euro's and zero quid for you right ponders. -- Give a man a fish; you have fed him for today. Teach a man to use the Internet and he won't bother you for weeks, or even months unless you give him your email address. ¯\_(ツ)_/¯

            >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

            G Offline
            G Offline
            GuyThiebaut
            wrote on last edited by
            #13

            theoldfool wrote:

            I have to dispose of the paper statement containing my account number

            Do you have a shredder?

            “That which can be asserted without evidence, can be dismissed without evidence.”

            ― Christopher Hitchens

            T 1 Reply Last reply
            0
            • G GuyThiebaut

              theoldfool wrote:

              I have to dispose of the paper statement containing my account number

              Do you have a shredder?

              “That which can be asserted without evidence, can be dismissed without evidence.”

              ― Christopher Hitchens

              T Offline
              T Offline
              theoldfool
              wrote on last edited by
              #14

              I do. Therefore, I shred. And shred. And shred. Happily. :)

              >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

              G 1 Reply Last reply
              0
              • T theoldfool

                OK, so I have this problem caused by a credit card issuer. Like most organizations, I have made establishing blame the highest priority. We must do that before finding any potential solution(s). Problem: I have a very seldom used credit card. Almost every month, the bank sends me a statement for $0.00. It even lists all my purchases for that month (a grid with no rows other than the heading). The fact they are spending money paying for printing and mailing is not my concern so much as the fact that I have to dispose of the paper statement containing my account number. So, who is to blame? The developers who ignored the account balance of zero and printed it anyway? Or the PTB that fear retribution if they don't tell the account holder that they owe nothing? They never asked me if I wanted such a statement. The requirements/specifications statement? Don't be silly, who ever heard of such a thing? Now, before you tell me that e statements don't cost anything, herself is not into e thingies and understands that we are not really killing trees because crazy wood trees that are raised for making paper are a crop. When I check out, she will need paper so I keep it going. BTW: If you have never been in a paper mill (I have, many times), they smell really, really bad and pollute stuff, thus a staunch contributor to our every day society. Maybe an argument I should use to get them to stop sending me zero dollar statements. Zero dollars converts to zero euro's and zero quid for you right ponders. -- Give a man a fish; you have fed him for today. Teach a man to use the Internet and he won't bother you for weeks, or even months unless you give him your email address. ¯\_(ツ)_/¯

                >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

                T Offline
                T Offline
                theoldfool
                wrote on last edited by
                #15

                Enough is enough. Thank you all for these wonderful, advices. As I stated in the constraints of the problem, estatements are not an option. I assume that you are not married or are married (or otherwise coexisting) to a geek type person who is in favor of e thingies. After spending over 60 years with herself, I have learned to just click on "yes dear". :) Emailing the $0.00 statement would save paper but would still require a form of shredding on my part. I had no idea you were all so willing to help with what I thought was a tongue in cheek post. Happy estuff to all. :sigh:

                >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

                S C 2 Replies Last reply
                0
                • T theoldfool

                  Enough is enough. Thank you all for these wonderful, advices. As I stated in the constraints of the problem, estatements are not an option. I assume that you are not married or are married (or otherwise coexisting) to a geek type person who is in favor of e thingies. After spending over 60 years with herself, I have learned to just click on "yes dear". :) Emailing the $0.00 statement would save paper but would still require a form of shredding on my part. I had no idea you were all so willing to help with what I thought was a tongue in cheek post. Happy estuff to all. :sigh:

                  >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

                  S Offline
                  S Offline
                  Slow Eddie
                  wrote on last edited by
                  #16

                  I am there with you. I don't even think about arguing anymore. Even if I win the argument, she just changes the subject. :sigh: My reply is "whatever you want!"

                  "She do run,run, she do run" - some obscure 50's girl group.

                  1 Reply Last reply
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                  • T theoldfool

                    I do. Therefore, I shred. And shred. And shred. Happily. :)

                    >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

                    G Offline
                    G Offline
                    GuyThiebaut
                    wrote on last edited by
                    #17

                    I also have a an ink roller stamp that I can use on address labels on cardboard that I put in the recycle bin. The roller imprints a pattern over the address making it very difficult to read the text.

                    “That which can be asserted without evidence, can be dismissed without evidence.”

                    ― Christopher Hitchens

                    1 Reply Last reply
                    0
                    • T theoldfool

                      Enough is enough. Thank you all for these wonderful, advices. As I stated in the constraints of the problem, estatements are not an option. I assume that you are not married or are married (or otherwise coexisting) to a geek type person who is in favor of e thingies. After spending over 60 years with herself, I have learned to just click on "yes dear". :) Emailing the $0.00 statement would save paper but would still require a form of shredding on my part. I had no idea you were all so willing to help with what I thought was a tongue in cheek post. Happy estuff to all. :sigh:

                      >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

                      C Offline
                      C Offline
                      Craig Pelkie
                      wrote on last edited by
                      #18

                      I think you've hit on an important constraint that is almost never considered by the companies that offer estatements. Namely, why allow only one email address to receive the statement? If the companies that want me to convert to estatements would let me specify more than one email address to send the statement to, I would gladly use the option. As is, with just one email address, I will have to keep receiving the paper bill. Yes, I've been in paper mills, but I'm not concious stricken about using paper. Note to application architects, developers etc.: always allow for more than one email address for this type of application (billing, statements, etc.). Also, big pet peeve: let me specify a PO Box on address line 2. If you really need my physical address, I'll put it on address line 1. My local Post Office does not, for some reason, deliver to my physical address, so I get my mail at the Post Office (in fact, I use a gasoline powered car to go there). Not being able to plainly specify my PO Box on address line 2 leads to all sorts of artifice to trick the application into specifying something the Post Office will recognize as my PO Box number.

                      1 Reply Last reply
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                      • T theoldfool

                        OK, so I have this problem caused by a credit card issuer. Like most organizations, I have made establishing blame the highest priority. We must do that before finding any potential solution(s). Problem: I have a very seldom used credit card. Almost every month, the bank sends me a statement for $0.00. It even lists all my purchases for that month (a grid with no rows other than the heading). The fact they are spending money paying for printing and mailing is not my concern so much as the fact that I have to dispose of the paper statement containing my account number. So, who is to blame? The developers who ignored the account balance of zero and printed it anyway? Or the PTB that fear retribution if they don't tell the account holder that they owe nothing? They never asked me if I wanted such a statement. The requirements/specifications statement? Don't be silly, who ever heard of such a thing? Now, before you tell me that e statements don't cost anything, herself is not into e thingies and understands that we are not really killing trees because crazy wood trees that are raised for making paper are a crop. When I check out, she will need paper so I keep it going. BTW: If you have never been in a paper mill (I have, many times), they smell really, really bad and pollute stuff, thus a staunch contributor to our every day society. Maybe an argument I should use to get them to stop sending me zero dollar statements. Zero dollars converts to zero euro's and zero quid for you right ponders. -- Give a man a fish; you have fed him for today. Teach a man to use the Internet and he won't bother you for weeks, or even months unless you give him your email address. ¯\_(ツ)_/¯

                        >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

                        S Offline
                        S Offline
                        Shmoken99
                        wrote on last edited by
                        #19

                        Paper mills don't smell nearly as bad as they used to! Mechanical digesters and all that. The de-inking process for recycled paper is another matter. Of course, no one reads newspapers anymore, so that problem is going away. Stick an empty Amazon box on your head and inhale deeply. That's about what a paper mill smells like now.

                        1 Reply Last reply
                        0
                        • T theoldfool

                          OK, so I have this problem caused by a credit card issuer. Like most organizations, I have made establishing blame the highest priority. We must do that before finding any potential solution(s). Problem: I have a very seldom used credit card. Almost every month, the bank sends me a statement for $0.00. It even lists all my purchases for that month (a grid with no rows other than the heading). The fact they are spending money paying for printing and mailing is not my concern so much as the fact that I have to dispose of the paper statement containing my account number. So, who is to blame? The developers who ignored the account balance of zero and printed it anyway? Or the PTB that fear retribution if they don't tell the account holder that they owe nothing? They never asked me if I wanted such a statement. The requirements/specifications statement? Don't be silly, who ever heard of such a thing? Now, before you tell me that e statements don't cost anything, herself is not into e thingies and understands that we are not really killing trees because crazy wood trees that are raised for making paper are a crop. When I check out, she will need paper so I keep it going. BTW: If you have never been in a paper mill (I have, many times), they smell really, really bad and pollute stuff, thus a staunch contributor to our every day society. Maybe an argument I should use to get them to stop sending me zero dollar statements. Zero dollars converts to zero euro's and zero quid for you right ponders. -- Give a man a fish; you have fed him for today. Teach a man to use the Internet and he won't bother you for weeks, or even months unless you give him your email address. ¯\_(ツ)_/¯

                          >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

                          T Offline
                          T Offline
                          Thomas Stockwell
                          wrote on last edited by
                          #20

                          Could not require a solution at all. It could be regulatory that the document has to be sent.

                          Regards, Thomas Stockwell

                          1 Reply Last reply
                          0
                          • T theoldfool

                            OK, so I have this problem caused by a credit card issuer. Like most organizations, I have made establishing blame the highest priority. We must do that before finding any potential solution(s). Problem: I have a very seldom used credit card. Almost every month, the bank sends me a statement for $0.00. It even lists all my purchases for that month (a grid with no rows other than the heading). The fact they are spending money paying for printing and mailing is not my concern so much as the fact that I have to dispose of the paper statement containing my account number. So, who is to blame? The developers who ignored the account balance of zero and printed it anyway? Or the PTB that fear retribution if they don't tell the account holder that they owe nothing? They never asked me if I wanted such a statement. The requirements/specifications statement? Don't be silly, who ever heard of such a thing? Now, before you tell me that e statements don't cost anything, herself is not into e thingies and understands that we are not really killing trees because crazy wood trees that are raised for making paper are a crop. When I check out, she will need paper so I keep it going. BTW: If you have never been in a paper mill (I have, many times), they smell really, really bad and pollute stuff, thus a staunch contributor to our every day society. Maybe an argument I should use to get them to stop sending me zero dollar statements. Zero dollars converts to zero euro's and zero quid for you right ponders. -- Give a man a fish; you have fed him for today. Teach a man to use the Internet and he won't bother you for weeks, or even months unless you give him your email address. ¯\_(ツ)_/¯

                            >64 If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

                            A Offline
                            A Offline
                            AnotherKen
                            wrote on last edited by
                            #21

                            You are getting mail with no charges because the process was automated years ago using the most simple solution. So, by now, nobody at the credit company is thinking about it. If you complain to them about it, it may get solved, but then probably just for you and they will think you are the problem at that point... since... it costs them money to process complaints for things and if it's an issue that doesn't concern them they get irrationally angry. Besides, coming up with secure means of destroying paper can be fun. One way I can recommend in cities because it drives the homeless gold diggers crazy is you shred them with any old paper shredder. Then when it's time to empty the container you put your hands down the middle, separate into left and right then take out the right side and dispose of it. Then mix the remaining shredded paper and leave it in there until the thing is full again and repeat the process. This means that reconstructing your document will overwhelm most crooks patience.

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