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  3. ...why people quit...

...why people quit...

Scheduled Pinned Locked Moved The Lounge
businesssalesquestion
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  • L Offline
    L Offline
    Lost User
    wrote on last edited by
    #1

    This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

    CPalliniC R 5 M theoldfoolT 7 Replies Last reply
    0
    • L Lost User

      This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

      CPalliniC Offline
      CPalliniC Offline
      CPallini
      wrote on last edited by
      #2

      Well, I basically agree with you.

      "In testa che avete, Signor di Ceprano?" -- Rigoletto

      In testa che avete, signor di Ceprano?

      1 Reply Last reply
      0
      • L Lost User

        This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

        R Offline
        R Offline
        RickZeeland
        wrote on last edited by
        #3

        That makes me think of the song:

        Quote:

        People are people, so why should it be You and I should get along so awfully

        Depeche Mode - People Are People (Official Video) - YouTube[^] :-\

        1 Reply Last reply
        0
        • L Lost User

          This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

          5 Offline
          5 Offline
          5teveH
          wrote on last edited by
          #4

          Totally agree. Yes, I understand that, (particularly for long-standing loungers), it gets to be pretty tiresome when posts are not in the spirit of The Lounge - or even breaks "The Rules". But, hey: who reads the rules? Back in the day :confused:, in the UK, "The Lounge" was the quiet(ish) room in a pub, where strangers were met with stares and silence. It wasn't very welcoming. We should try not to fall into that trap. Let's try to be more welcoming and recruit our successors. One day we're all going to be dead. Who's going to do the CCC then? :-D

          C theoldfoolT L A 4 Replies Last reply
          0
          • 5 5teveH

            Totally agree. Yes, I understand that, (particularly for long-standing loungers), it gets to be pretty tiresome when posts are not in the spirit of The Lounge - or even breaks "The Rules". But, hey: who reads the rules? Back in the day :confused:, in the UK, "The Lounge" was the quiet(ish) room in a pub, where strangers were met with stares and silence. It wasn't very welcoming. We should try not to fall into that trap. Let's try to be more welcoming and recruit our successors. One day we're all going to be dead. Who's going to do the CCC then? :-D

            C Offline
            C Offline
            CodeWraith
            wrote on last edited by
            #5

            5teveH wrote:

            We should try not to fall into that trap.

            Staring and silence are my specialties.

            I have lived with several Zen masters - all of them were cats. His last invention was an evil Lasagna. It didn't kill anyone, and it actually tasted pretty good.

            1 Reply Last reply
            0
            • L Lost User

              This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

              M Offline
              M Offline
              Marc Clifton
              wrote on last edited by
              #6

              Member 14968771 wrote:

              why business is loosing customers

              losing, not loosing.

              Member 14968771 wrote:

              2. replies concentrated on correcting the poster English

              Oops! :laugh:

              Latest Article:
              Create a Digital Ocean Droplet for .NET Core Web API with a real SSL Certificate on a Domain

              theoldfoolT Greg UtasG 2 Replies Last reply
              0
              • M Marc Clifton

                Member 14968771 wrote:

                why business is loosing customers

                losing, not loosing.

                Member 14968771 wrote:

                2. replies concentrated on correcting the poster English

                Oops! :laugh:

                Latest Article:
                Create a Digital Ocean Droplet for .NET Core Web API with a real SSL Certificate on a Domain

                theoldfoolT Online
                theoldfoolT Online
                theoldfool
                wrote on last edited by
                #7

                :laugh: :laugh:

                >64 Some days the dragon wins. Suck it up.

                1 Reply Last reply
                0
                • L Lost User

                  This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

                  theoldfoolT Online
                  theoldfoolT Online
                  theoldfool
                  wrote on last edited by
                  #8

                  5. Found the answers they were seeking and had no interest in participating further.

                  >64 Some days the dragon wins. Suck it up.

                  L 1 Reply Last reply
                  0
                  • M Marc Clifton

                    Member 14968771 wrote:

                    why business is loosing customers

                    losing, not loosing.

                    Member 14968771 wrote:

                    2. replies concentrated on correcting the poster English

                    Oops! :laugh:

                    Latest Article:
                    Create a Digital Ocean Droplet for .NET Core Web API with a real SSL Certificate on a Domain

                    Greg UtasG Offline
                    Greg UtasG Offline
                    Greg Utas
                    wrote on last edited by
                    #9

                    Actually, loosing (as in releasing) sort of works in this context. :)

                    Robust Services Core | Software Techniques for Lemmings | Articles
                    The fox knows many things, but the hedgehog knows one big thing.

                    <p><a href="https://github.com/GregUtas/robust-services-core/blob/master/README.md">Robust Services Core</a>
                    <em>The fox knows many things, but the hedgehog knows one big thing.</em></p>

                    1 Reply Last reply
                    0
                    • theoldfoolT theoldfool

                      5. Found the answers they were seeking and had no interest in participating further.

                      >64 Some days the dragon wins. Suck it up.

                      L Offline
                      L Offline
                      Lost User
                      wrote on last edited by
                      #10

                      6. Didn't like the answers so started complaining.

                      1 Reply Last reply
                      0
                      • 5 5teveH

                        Totally agree. Yes, I understand that, (particularly for long-standing loungers), it gets to be pretty tiresome when posts are not in the spirit of The Lounge - or even breaks "The Rules". But, hey: who reads the rules? Back in the day :confused:, in the UK, "The Lounge" was the quiet(ish) room in a pub, where strangers were met with stares and silence. It wasn't very welcoming. We should try not to fall into that trap. Let's try to be more welcoming and recruit our successors. One day we're all going to be dead. Who's going to do the CCC then? :-D

                        theoldfoolT Online
                        theoldfoolT Online
                        theoldfool
                        wrote on last edited by
                        #11

                        Same AI devices that take over development. They can do each others homework. :)

                        >64 Some days the dragon wins. Suck it up.

                        1 Reply Last reply
                        0
                        • 5 5teveH

                          Totally agree. Yes, I understand that, (particularly for long-standing loungers), it gets to be pretty tiresome when posts are not in the spirit of The Lounge - or even breaks "The Rules". But, hey: who reads the rules? Back in the day :confused:, in the UK, "The Lounge" was the quiet(ish) room in a pub, where strangers were met with stares and silence. It wasn't very welcoming. We should try not to fall into that trap. Let's try to be more welcoming and recruit our successors. One day we're all going to be dead. Who's going to do the CCC then? :-D

                          L Offline
                          L Offline
                          Lost User
                          wrote on last edited by
                          #12

                          On my daily walk I have a "watering hole" ( is that same as English pub ?) - about half way... Local "fast food " restaurant. I get my morning "senior coffee" and meet people. In last five or so years I met few interesting folks, including Vietnam war veterans... Sadly one of them passed and the other quit coming due to covid. I quit for a while too.. Anyway - learned one thing - people are generally not very receptive to casual " how the hell are you ?" One has to start talking ,then they MAY put their i-phone away... So far I have no reason to quit... PS It is obvious I do not stop by because of the quality of the black brew...and anybody in the hood is welcome to join me there...

                          1 Reply Last reply
                          0
                          • L Lost User

                            This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

                            M Offline
                            M Offline
                            maze3
                            wrote on last edited by
                            #13

                            Some people treat their lounge like the outhouse. Walk in, pull pants down sit, read a book for 30 minutes take a dumb and walk out without flushing or washing their hands. 50% chance they pull pants back up before leaving Also my email notifications on replies go to a folder I rarely check.

                            1 Reply Last reply
                            0
                            • 5 5teveH

                              Totally agree. Yes, I understand that, (particularly for long-standing loungers), it gets to be pretty tiresome when posts are not in the spirit of The Lounge - or even breaks "The Rules". But, hey: who reads the rules? Back in the day :confused:, in the UK, "The Lounge" was the quiet(ish) room in a pub, where strangers were met with stares and silence. It wasn't very welcoming. We should try not to fall into that trap. Let's try to be more welcoming and recruit our successors. One day we're all going to be dead. Who's going to do the CCC then? :-D

                              A Offline
                              A Offline
                              Alister Morton
                              wrote on last edited by
                              #14

                              Sounds like a lot of saloon bars I've come across, too. Often the saloon (or even "public") was more cliquey than the lounge.

                              1 Reply Last reply
                              0
                              • L Lost User

                                This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

                                O Offline
                                O Offline
                                ormonds
                                wrote on last edited by
                                #15

                                Totally agree, but my experience (as an enthusiastic amateur) in CP has generally been good. Not like another site I won't name....

                                L 1 Reply Last reply
                                0
                                • O ormonds

                                  Totally agree, but my experience (as an enthusiastic amateur) in CP has generally been good. Not like another site I won't name....

                                  L Offline
                                  L Offline
                                  Lost User
                                  wrote on last edited by
                                  #16

                                  I generally do no like to change subject... sometime people quit out of frustration with "one way communication ' from forum management or forum "contributors". Communicating with bullies is no fun and one is often labeled as a complainer and often kicked out of forum. That is time honored way of "management" - silence whomever does not tow the line instead resolving the issue.

                                  1 Reply Last reply
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