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  3. ...why people quit...

...why people quit...

Scheduled Pinned Locked Moved The Lounge
businesssalesquestion
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  • L Lost User

    This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

    M Offline
    M Offline
    Marc Clifton
    wrote on last edited by
    #6

    Member 14968771 wrote:

    why business is loosing customers

    losing, not loosing.

    Member 14968771 wrote:

    2. replies concentrated on correcting the poster English

    Oops! :laugh:

    Latest Article:
    Create a Digital Ocean Droplet for .NET Core Web API with a real SSL Certificate on a Domain

    theoldfoolT Greg UtasG 2 Replies Last reply
    0
    • M Marc Clifton

      Member 14968771 wrote:

      why business is loosing customers

      losing, not loosing.

      Member 14968771 wrote:

      2. replies concentrated on correcting the poster English

      Oops! :laugh:

      Latest Article:
      Create a Digital Ocean Droplet for .NET Core Web API with a real SSL Certificate on a Domain

      theoldfoolT Online
      theoldfoolT Online
      theoldfool
      wrote on last edited by
      #7

      :laugh: :laugh:

      >64 Some days the dragon wins. Suck it up.

      1 Reply Last reply
      0
      • L Lost User

        This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

        theoldfoolT Online
        theoldfoolT Online
        theoldfool
        wrote on last edited by
        #8

        5. Found the answers they were seeking and had no interest in participating further.

        >64 Some days the dragon wins. Suck it up.

        L 1 Reply Last reply
        0
        • M Marc Clifton

          Member 14968771 wrote:

          why business is loosing customers

          losing, not loosing.

          Member 14968771 wrote:

          2. replies concentrated on correcting the poster English

          Oops! :laugh:

          Latest Article:
          Create a Digital Ocean Droplet for .NET Core Web API with a real SSL Certificate on a Domain

          Greg UtasG Offline
          Greg UtasG Offline
          Greg Utas
          wrote on last edited by
          #9

          Actually, loosing (as in releasing) sort of works in this context. :)

          Robust Services Core | Software Techniques for Lemmings | Articles
          The fox knows many things, but the hedgehog knows one big thing.

          <p><a href="https://github.com/GregUtas/robust-services-core/blob/master/README.md">Robust Services Core</a>
          <em>The fox knows many things, but the hedgehog knows one big thing.</em></p>

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          • theoldfoolT theoldfool

            5. Found the answers they were seeking and had no interest in participating further.

            >64 Some days the dragon wins. Suck it up.

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #10

            6. Didn't like the answers so started complaining.

            1 Reply Last reply
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            • 5 5teveH

              Totally agree. Yes, I understand that, (particularly for long-standing loungers), it gets to be pretty tiresome when posts are not in the spirit of The Lounge - or even breaks "The Rules". But, hey: who reads the rules? Back in the day :confused:, in the UK, "The Lounge" was the quiet(ish) room in a pub, where strangers were met with stares and silence. It wasn't very welcoming. We should try not to fall into that trap. Let's try to be more welcoming and recruit our successors. One day we're all going to be dead. Who's going to do the CCC then? :-D

              theoldfoolT Online
              theoldfoolT Online
              theoldfool
              wrote on last edited by
              #11

              Same AI devices that take over development. They can do each others homework. :)

              >64 Some days the dragon wins. Suck it up.

              1 Reply Last reply
              0
              • 5 5teveH

                Totally agree. Yes, I understand that, (particularly for long-standing loungers), it gets to be pretty tiresome when posts are not in the spirit of The Lounge - or even breaks "The Rules". But, hey: who reads the rules? Back in the day :confused:, in the UK, "The Lounge" was the quiet(ish) room in a pub, where strangers were met with stares and silence. It wasn't very welcoming. We should try not to fall into that trap. Let's try to be more welcoming and recruit our successors. One day we're all going to be dead. Who's going to do the CCC then? :-D

                L Offline
                L Offline
                Lost User
                wrote on last edited by
                #12

                On my daily walk I have a "watering hole" ( is that same as English pub ?) - about half way... Local "fast food " restaurant. I get my morning "senior coffee" and meet people. In last five or so years I met few interesting folks, including Vietnam war veterans... Sadly one of them passed and the other quit coming due to covid. I quit for a while too.. Anyway - learned one thing - people are generally not very receptive to casual " how the hell are you ?" One has to start talking ,then they MAY put their i-phone away... So far I have no reason to quit... PS It is obvious I do not stop by because of the quality of the black brew...and anybody in the hood is welcome to join me there...

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                • L Lost User

                  This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

                  M Offline
                  M Offline
                  maze3
                  wrote on last edited by
                  #13

                  Some people treat their lounge like the outhouse. Walk in, pull pants down sit, read a book for 30 minutes take a dumb and walk out without flushing or washing their hands. 50% chance they pull pants back up before leaving Also my email notifications on replies go to a folder I rarely check.

                  1 Reply Last reply
                  0
                  • 5 5teveH

                    Totally agree. Yes, I understand that, (particularly for long-standing loungers), it gets to be pretty tiresome when posts are not in the spirit of The Lounge - or even breaks "The Rules". But, hey: who reads the rules? Back in the day :confused:, in the UK, "The Lounge" was the quiet(ish) room in a pub, where strangers were met with stares and silence. It wasn't very welcoming. We should try not to fall into that trap. Let's try to be more welcoming and recruit our successors. One day we're all going to be dead. Who's going to do the CCC then? :-D

                    A Offline
                    A Offline
                    Alister Morton
                    wrote on last edited by
                    #14

                    Sounds like a lot of saloon bars I've come across, too. Often the saloon (or even "public") was more cliquey than the lounge.

                    1 Reply Last reply
                    0
                    • L Lost User

                      This post is for those who understand what "lounge" means. Many years ago I made an attempt on MBA.. One of the first lectures was analysis why business is loosing customers. It was pretty "down to earth" - people move , people die , and some just are not happy campers with business. And that was before "customer service " was customer service and people did not write reviews ... Then came very new "computer on the chip" and "forums"... After a while some forum "administrators" noticed that some people would post and never came back after a reply / replies were posted. Noticed that too and called the posters "shooting star" ( not to their face) until I realized that maybe, just maybe these are unsatisfied customers... and maybe , just maybe because 1. replies ridiculed ( make him / her feel stupid - sounds familiar ?) the original poster 2. replies concentrated on correcting the poster English 3. replies were in style RTFM 4. replies were in style " why do you what to do that?" Now that was few years back and things are definitely much improved since. ( sarcasm - it has to be spelled out for some ). Cheers

                      O Offline
                      O Offline
                      ormonds
                      wrote on last edited by
                      #15

                      Totally agree, but my experience (as an enthusiastic amateur) in CP has generally been good. Not like another site I won't name....

                      L 1 Reply Last reply
                      0
                      • O ormonds

                        Totally agree, but my experience (as an enthusiastic amateur) in CP has generally been good. Not like another site I won't name....

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #16

                        I generally do no like to change subject... sometime people quit out of frustration with "one way communication ' from forum management or forum "contributors". Communicating with bullies is no fun and one is often labeled as a complainer and often kicked out of forum. That is time honored way of "management" - silence whomever does not tow the line instead resolving the issue.

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