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  3. Bought an HP printer lately? You probably want to avoid like the plague

Bought an HP printer lately? You probably want to avoid like the plague

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  • J Joan M

    I've owned 4 laser brothers since 1998 that survived years of continuous abuse. Always laser multifunction... they always worked hard and fine. A pity yours has not been able to connect to your wifi... I had an HP years ago and it was much more delicate and lasted way less time. X|

    www.robotecnik.com[^] - robots, CNC and PLC programming

    0 Offline
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    0x01AA
    wrote on last edited by
    #7

    Similar here with Brother. A Brother HL 3040-CN about 10 to 15 years old. I use it about max. 5 times per year and it still works perfect; at least for what I need. :-D

    J 1 Reply Last reply
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    • 0 0x01AA

      Similar here with Brother. A Brother HL 3040-CN about 10 to 15 years old. I use it about max. 5 times per year and it still works perfect; at least for what I need. :-D

      J Offline
      J Offline
      Joan M
      wrote on last edited by
      #8

      Ours were really abused... the first one... started not being capable to move papers in and out... We disassembled it and saw a pinion was worn out... we made a pinion ourselves of metal and it became louder, but worked a couple extra years. That printer was the only printer for 15 people. And some of them were the reason of that famous e-mail signature "DO YOU NEED TO PRINT IT?". :laugh: :laugh: :laugh: All the other Brother printers (ugly as hell like usual) worked very very well for years.

      www.robotecnik.com[^] - robots, CNC and PLC programming

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      • C charlieg

        So my venerable Samsung Wireless laser printer gave up the ghost. Time to shop. Brother - would never connect to my wireless network. Back it goes. Canon - had hopes for this but it turns out the office supply store has incomplete dimensional specs. The paper tray is not included in the depth measurement. Back it goes. HP MFP 140we - still has dimensions wrong, but not as badly as the canon. Unfortunately, it is an HP+ printer that _requires_ you to maintain an internet connection (or it will stop printing). It also appears (not well described on the outside of the box) that you have to pay a monthly fee to use your printer. Well, that is not elephanting happening.

        Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

        Kornfeld Eliyahu PeterK Offline
        Kornfeld Eliyahu PeterK Offline
        Kornfeld Eliyahu Peter
        wrote on last edited by
        #9

        Since 1992, when I bought a HP LaserJet 4+, I had only HP printers... All died of old age (except the one my daughter fed with CD disk instead paper)... As today I have HP Smart Tank 615, that came with enough ink for 3 years out of the box... It seems that every manufacturer has good and bad products, according to the price range... Also seems that there are different facilities creating different quality... It is a lot of research and even more luck...

        “Real stupidity beats artificial intelligence every time.” ― Terry Pratchett, Hogfather

        "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

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        • C charlieg

          So my venerable Samsung Wireless laser printer gave up the ghost. Time to shop. Brother - would never connect to my wireless network. Back it goes. Canon - had hopes for this but it turns out the office supply store has incomplete dimensional specs. The paper tray is not included in the depth measurement. Back it goes. HP MFP 140we - still has dimensions wrong, but not as badly as the canon. Unfortunately, it is an HP+ printer that _requires_ you to maintain an internet connection (or it will stop printing). It also appears (not well described on the outside of the box) that you have to pay a monthly fee to use your printer. Well, that is not elephanting happening.

          Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

          R Offline
          R Offline
          Rick York
          wrote on last edited by
          #10

          I make a concerted to avoid ALL HP products. At a previous employer they were one of our biggest customers and they were easily the worst I have ever had to deal with. They wouldn't even follow their own procedures whose documentation filled an entire shelf. That work was for their printer division and those devices are an accurate embodiment of their staff who build them. ETA: I forgot to mention the application framework we were required to use. It was the worst I have ever seen, without equal. Even HP themselves shelved that POS. Here's the really stupid thing about : it was based on a state machine design and a thread changed states by throwing an exception. I better stop right there - thinking about this is making me nauseous.

          "They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"

          0 Greg UtasG 2 Replies Last reply
          0
          • R Rick York

            I make a concerted to avoid ALL HP products. At a previous employer they were one of our biggest customers and they were easily the worst I have ever had to deal with. They wouldn't even follow their own procedures whose documentation filled an entire shelf. That work was for their printer division and those devices are an accurate embodiment of their staff who build them. ETA: I forgot to mention the application framework we were required to use. It was the worst I have ever seen, without equal. Even HP themselves shelved that POS. Here's the really stupid thing about : it was based on a state machine design and a thread changed states by throwing an exception. I better stop right there - thinking about this is making me nauseous.

            "They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"

            0 Offline
            0 Offline
            0x01AA
            wrote on last edited by
            #11

            All HP Products? Not the same here. I have a EliteBook 8770w since about 10 years or more... And still I like that machine _very much_ ;)

            R 1 Reply Last reply
            0
            • R Rick York

              I make a concerted to avoid ALL HP products. At a previous employer they were one of our biggest customers and they were easily the worst I have ever had to deal with. They wouldn't even follow their own procedures whose documentation filled an entire shelf. That work was for their printer division and those devices are an accurate embodiment of their staff who build them. ETA: I forgot to mention the application framework we were required to use. It was the worst I have ever seen, without equal. Even HP themselves shelved that POS. Here's the really stupid thing about : it was based on a state machine design and a thread changed states by throwing an exception. I better stop right there - thinking about this is making me nauseous.

              "They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"

              Greg UtasG Offline
              Greg UtasG Offline
              Greg Utas
              wrote on last edited by
              #12

              Quote:

              it was based on a state machine design and a thread changed states by throwing an exception

              Thanks! This just made my day. :laugh:

              Robust Services Core | Software Techniques for Lemmings | Articles
              The fox knows many things, but the hedgehog knows one big thing.

              <p><a href="https://github.com/GregUtas/robust-services-core/blob/master/README.md">Robust Services Core</a>
              <em>The fox knows many things, but the hedgehog knows one big thing.</em></p>

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              • C charlieg

                So my venerable Samsung Wireless laser printer gave up the ghost. Time to shop. Brother - would never connect to my wireless network. Back it goes. Canon - had hopes for this but it turns out the office supply store has incomplete dimensional specs. The paper tray is not included in the depth measurement. Back it goes. HP MFP 140we - still has dimensions wrong, but not as badly as the canon. Unfortunately, it is an HP+ printer that _requires_ you to maintain an internet connection (or it will stop printing). It also appears (not well described on the outside of the box) that you have to pay a monthly fee to use your printer. Well, that is not elephanting happening.

                Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                Greg UtasG Offline
                Greg UtasG Offline
                Greg Utas
                wrote on last edited by
                #13

                I have a Canon laser that's been going for quite some time, and SWMBO's HP inkjet got so old that she could no longer find a driver for it. Both good products. But if HP has adopted this execrable monthly fee business model, I doubt we'll ever buy another printer from them.

                Robust Services Core | Software Techniques for Lemmings | Articles
                The fox knows many things, but the hedgehog knows one big thing.

                <p><a href="https://github.com/GregUtas/robust-services-core/blob/master/README.md">Robust Services Core</a>
                <em>The fox knows many things, but the hedgehog knows one big thing.</em></p>

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                • Greg UtasG Greg Utas

                  Quote:

                  it was based on a state machine design and a thread changed states by throwing an exception

                  Thanks! This just made my day. :laugh:

                  Robust Services Core | Software Techniques for Lemmings | Articles
                  The fox knows many things, but the hedgehog knows one big thing.

                  R Offline
                  R Offline
                  Rick York
                  wrote on last edited by
                  #14

                  Apparently the design was some genius' masters thesis at UCSD. Had I been their professor that thesis would not have survived its defense.

                  "They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"

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                  • 0 0x01AA

                    All HP Products? Not the same here. I have a EliteBook 8770w since about 10 years or more... And still I like that machine _very much_ ;)

                    R Offline
                    R Offline
                    Rick York
                    wrote on last edited by
                    #15

                    0x01AA wrote:

                    All HP Products?

                    Yes, most definitely, ALL of them. Between the ordeal of working with them and then the stupid stuff they have done as a company I want nothing to do with them.

                    "They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"

                    1 Reply Last reply
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                    • C charlieg

                      So my venerable Samsung Wireless laser printer gave up the ghost. Time to shop. Brother - would never connect to my wireless network. Back it goes. Canon - had hopes for this but it turns out the office supply store has incomplete dimensional specs. The paper tray is not included in the depth measurement. Back it goes. HP MFP 140we - still has dimensions wrong, but not as badly as the canon. Unfortunately, it is an HP+ printer that _requires_ you to maintain an internet connection (or it will stop printing). It also appears (not well described on the outside of the box) that you have to pay a monthly fee to use your printer. Well, that is not elephanting happening.

                      Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                      T Offline
                      T Offline
                      trønderen
                      wrote on last edited by
                      #16

                      charlieg wrote:

                      it is an HP+ printer that _requires_ you to maintain an internet connection (or it will stop printing).

                      WHAT??? I am in need of a new printer, but I am not permanently connected to internet (on the machine that will have the printer). Is that a common thing today, that printers won't work without an internet connection? So I will have to stay away from HP+ printers. Are there others that behave the same way? (One essential use for the printer will be for high quality photo output, so I am looking into Epson printers. Are they 'safe', in this respect? I assume that web ads do not reveal such nasty details as this!)

                      C 1 Reply Last reply
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                      • C charlieg

                        So my venerable Samsung Wireless laser printer gave up the ghost. Time to shop. Brother - would never connect to my wireless network. Back it goes. Canon - had hopes for this but it turns out the office supply store has incomplete dimensional specs. The paper tray is not included in the depth measurement. Back it goes. HP MFP 140we - still has dimensions wrong, but not as badly as the canon. Unfortunately, it is an HP+ printer that _requires_ you to maintain an internet connection (or it will stop printing). It also appears (not well described on the outside of the box) that you have to pay a monthly fee to use your printer. Well, that is not elephanting happening.

                        Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                        R Offline
                        R Offline
                        Ron Anders
                        wrote on last edited by
                        #17

                        I remember the good old days when HP was a proud company that made top tier test equipment. Now their just dicks like everybody else.

                        C 1 Reply Last reply
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                        • C charlieg

                          So my venerable Samsung Wireless laser printer gave up the ghost. Time to shop. Brother - would never connect to my wireless network. Back it goes. Canon - had hopes for this but it turns out the office supply store has incomplete dimensional specs. The paper tray is not included in the depth measurement. Back it goes. HP MFP 140we - still has dimensions wrong, but not as badly as the canon. Unfortunately, it is an HP+ printer that _requires_ you to maintain an internet connection (or it will stop printing). It also appears (not well described on the outside of the box) that you have to pay a monthly fee to use your printer. Well, that is not elephanting happening.

                          Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                          J Offline
                          J Offline
                          jmaida
                          wrote on last edited by
                          #18

                          Yea, HP printers are very much in their network business. In your case, with no options. Grrr

                          "A little time, a little trouble, your better day" Badfinger

                          S 1 Reply Last reply
                          0
                          • J jmaida

                            Yea, HP printers are very much in their network business. In your case, with no options. Grrr

                            "A little time, a little trouble, your better day" Badfinger

                            S Offline
                            S Offline
                            Southmountain
                            wrote on last edited by
                            #19

                            I like Dell printer.

                            diligent hands rule....

                            1 Reply Last reply
                            0
                            • C charlieg

                              So my venerable Samsung Wireless laser printer gave up the ghost. Time to shop. Brother - would never connect to my wireless network. Back it goes. Canon - had hopes for this but it turns out the office supply store has incomplete dimensional specs. The paper tray is not included in the depth measurement. Back it goes. HP MFP 140we - still has dimensions wrong, but not as badly as the canon. Unfortunately, it is an HP+ printer that _requires_ you to maintain an internet connection (or it will stop printing). It also appears (not well described on the outside of the box) that you have to pay a monthly fee to use your printer. Well, that is not elephanting happening.

                              Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                              S Offline
                              S Offline
                              Southmountain
                              wrote on last edited by
                              #20

                              I like Dell printer...

                              diligent hands rule....

                              1 Reply Last reply
                              0
                              • C charlieg

                                So my venerable Samsung Wireless laser printer gave up the ghost. Time to shop. Brother - would never connect to my wireless network. Back it goes. Canon - had hopes for this but it turns out the office supply store has incomplete dimensional specs. The paper tray is not included in the depth measurement. Back it goes. HP MFP 140we - still has dimensions wrong, but not as badly as the canon. Unfortunately, it is an HP+ printer that _requires_ you to maintain an internet connection (or it will stop printing). It also appears (not well described on the outside of the box) that you have to pay a monthly fee to use your printer. Well, that is not elephanting happening.

                                Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                                J Offline
                                J Offline
                                Jacquers
                                wrote on last edited by
                                #21

                                I bought a Brother laser printer last year and had no issues connecting it to my Wifi.

                                V 1 Reply Last reply
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                                • R raddevus

                                  We recently bought a little HP ($99) for my wife's WFH situation. It took only two cartridges (one black, one color -- which means if magenta is out then you replace entire color cartridge. yes, stupid but we were getting her a printer fast.) It wouldn't print unless you removed the print cable (yes we're using a print cable) and then re-attached the print cable. finally noticed it said we needed drivers. But drivers require a whole application to be installed that tries to register you to send you ink every month. NO!! So I returned it the same day & bought a Epson WorkForce WF-2850 online from Target (of all places) shipping was free. It was $89 & has a flatbed scanner, multisheet loader, and is a far better printer. Plugged it in, installed ink & works perfectly. I will never buy a HP printer so long as they take over your system the way they are now. Epsons are quite nice. We have two of them now & they work well (for inkjet) and have 4 separate ink cartidges so you only have to replace one at a time.

                                  realJSOPR Offline
                                  realJSOPR Offline
                                  realJSOP
                                  wrote on last edited by
                                  #22

                                  The only problem I have with my epson is that if you have an empty color cartridge, and select that you only want to print in black, it won't print because your color cartridge is out of ink. On windows it will still print after nagging you to replace the empty cartridge, but on linux, you are screwed.

                                  ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                                  -----
                                  You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                                  -----
                                  When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013

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                                  • J Jacquers

                                    I bought a Brother laser printer last year and had no issues connecting it to my Wifi.

                                    V Offline
                                    V Offline
                                    vanniaz
                                    wrote on last edited by
                                    #23

                                    A couple of years ago I bought an HP inkjet printer and when I read the label suggesting to subscribe to their "Instant Ink" service I said NO THANKS! But then I changed my mind and it turned out to be the cheapest possible solution, let me explain why: with Instant Ink you switch from a "pay per ink" model to a "pay per page" model. If you print a full color A4 photograph it counts 1. If you print an empty page with only a small black dot, it counts 1. So the strategy is simple: use the HP printer for ink-dense printing work, and send simpler pages to another printer (in my case an old Samsung laser printer). With my previous color printer a lot of ink was wasted in cleaning cycles. Now cleaning cycles are paid by HP, because you pay the pages, not the ink cartridges. This really made a difference! I suggest to subscribe to the lowest fee plan (i.e. the plan with less pages per month), unless you really print a lot. If you exceed the monthly pages you will be charged for a "packet" of 10 additional pages (1 euro for 10 pages here in Europe), but if this happens infrequently it is still better than having a higher constant fee. Of course all this works if you have a second printer available.

                                    OriginalGriffO 1 Reply Last reply
                                    0
                                    • V vanniaz

                                      A couple of years ago I bought an HP inkjet printer and when I read the label suggesting to subscribe to their "Instant Ink" service I said NO THANKS! But then I changed my mind and it turned out to be the cheapest possible solution, let me explain why: with Instant Ink you switch from a "pay per ink" model to a "pay per page" model. If you print a full color A4 photograph it counts 1. If you print an empty page with only a small black dot, it counts 1. So the strategy is simple: use the HP printer for ink-dense printing work, and send simpler pages to another printer (in my case an old Samsung laser printer). With my previous color printer a lot of ink was wasted in cleaning cycles. Now cleaning cycles are paid by HP, because you pay the pages, not the ink cartridges. This really made a difference! I suggest to subscribe to the lowest fee plan (i.e. the plan with less pages per month), unless you really print a lot. If you exceed the monthly pages you will be charged for a "packet" of 10 additional pages (1 euro for 10 pages here in Europe), but if this happens infrequently it is still better than having a higher constant fee. Of course all this works if you have a second printer available.

                                      OriginalGriffO Offline
                                      OriginalGriffO Offline
                                      OriginalGriff
                                      wrote on last edited by
                                      #24

                                      Or ... do what I did and throw the whole inkjet technology idea in the bin and get a laser. No more wasted ink, you turn it on, print, turn it off. For me, it has worked out loads cheaper - even considering the higher cost of toner over ink - than my inkjets, and way more convenient!

                                      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                                      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                                      "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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                                      • realJSOPR realJSOP

                                        The only problem I have with my epson is that if you have an empty color cartridge, and select that you only want to print in black, it won't print because your color cartridge is out of ink. On windows it will still print after nagging you to replace the empty cartridge, but on linux, you are screwed.

                                        ".45 ACP - because shooting twice is just silly" - JSOP, 2010
                                        -----
                                        You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
                                        -----
                                        When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013

                                        P Offline
                                        P Offline
                                        Peter Shaw
                                        wrote on last edited by
                                        #25

                                        The problem i had with epson, was the scanner. I got one of those multifunction jobs, and one day when it ran out of ink, I still had some scanning to do, but found the scanner wouldn't work until I replaced the ink. The problem with the ink however is this was now an unsupported model according to epson, so getting carts wasn't exactly easy. After a very heated debate over Twitter with epson customer service, I was basically told "that's the way they are designed, when the printer can print nothing else is enabled, suck it up and go but a new one" At the time all epson printer boxes proudly carried the "Green PC printer company, 3 years in a row" badge, and here they where telling me to throw out a fax machine and scanner that still worked. I did eventually buy a new one, or rather a relative did, as a surprise, and that was another epson, which a year later the heads gunned up on, could not be cleaned, and guess what else stopped working? 4 years down the line however, I now have a HP laser, which I've not had any issues with, and quite happily uses non HP toners too..... More interestingly though, I discovered an app for win, Linux and Mac called "naps2", this by-passes the disablement code in the epson printers allowing me to use the scanners once more, don't know about the fax though..... I might have to dig about inside for that one.

                                        J 1 Reply Last reply
                                        0
                                        • C charlieg

                                          So my venerable Samsung Wireless laser printer gave up the ghost. Time to shop. Brother - would never connect to my wireless network. Back it goes. Canon - had hopes for this but it turns out the office supply store has incomplete dimensional specs. The paper tray is not included in the depth measurement. Back it goes. HP MFP 140we - still has dimensions wrong, but not as badly as the canon. Unfortunately, it is an HP+ printer that _requires_ you to maintain an internet connection (or it will stop printing). It also appears (not well described on the outside of the box) that you have to pay a monthly fee to use your printer. Well, that is not elephanting happening.

                                          Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                                          V Offline
                                          V Offline
                                          vanniaz
                                          wrote on last edited by
                                          #26

                                          A couple of years ago I bought an HP inkjet printer and when I read the label suggesting to subscribe to their "Instant Ink" service I said NO THANKS! But then I changed my mind and it turned out to be the cheapest possible solution, let me explain why: with Instant Ink you switch from a "pay per ink" model to a "pay per page" model. If you print a full color A4 photograph it counts 1. If you print an empty page with only a small black dot, it counts 1. So the strategy is simple: use the HP printer for ink-dense printing work, and send simpler pages to another printer (in my case an old Samsung laser printer). With my previous color printer a lot of ink was wasted in cleaning cycles. Now cleaning cycles are paid by HP, because you pay the pages, not the ink cartridges. This really made a difference! I suggest to subscribe to the lowest fee plan (i.e. the plan with less pages per month), unless you really print a lot. If you exceed the monthly pages you will be charged for a "packet" of 10 additional pages (1 euro for 10 pages here in Europe), but if this happens infrequently it is still better than having a higher constant fee. Of course all this works if you have a second printer available.

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