Who recalls Eliza?
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Consider yourself a paying McAfee customer. Also consider yourself having a technical question about a McAfee product. So, you go to mcafee.com, seek the support pages, scan the FAQs, and finally find the "talk to a live technician" option. YES! Well.... Three options: Telephone Pay-per-Minute ($2.95/min, average duration 14 min), Pay-per-incident ($39), of chat to a technical live on the Internet (free!). For a good laugh, I encourage you trying out the latter. I am pretty sure what chats on the mcafee side is a basic implementation of good old Eliza. I never came across a less helpful support line in my entire life. Still fuming.... Bernd :mad:
That area of the site is hard to find! If anyone else wants to try, the link is http://ts.mcafeehelp.com/chat.asp?loadChat=True Why have a queue at all? Is the processing for this sort of thing that expensive? As I remember, the original implementation of Eliza isn't that large. Or is the queue to give it that last bit of realism? It is kind of funny how it says, "The next Agent will be with you shortly." :laugh: Jeff Varszegi
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Consider yourself a paying McAfee customer. Also consider yourself having a technical question about a McAfee product. So, you go to mcafee.com, seek the support pages, scan the FAQs, and finally find the "talk to a live technician" option. YES! Well.... Three options: Telephone Pay-per-Minute ($2.95/min, average duration 14 min), Pay-per-incident ($39), of chat to a technical live on the Internet (free!). For a good laugh, I encourage you trying out the latter. I am pretty sure what chats on the mcafee side is a basic implementation of good old Eliza. I never came across a less helpful support line in my entire life. Still fuming.... Bernd :mad:
... and I decided to take a little revenge for ya, as I satisfied my own curiosity. I can't decide for sure whether it's real or Memorex; I think it's a big fake, but some things bother me, like the occasional misspelling. Here's a transcript: You are currently at position number 12 in the queue. An agent will be with you shortly. ... You have been connected to Darrel Doug. Darrel Doug: Jombo, thank you for contacting the McAfee Online Support Center. How can I assist you today? Jombo Hutton: What is the I that I am? Jombo Hutton: Hello? About my problem? Darrel Doug: Jombo, could you please elaborate your issue? Jombo Hutton: I'm having lots of trouble with software. Darrel Doug: Jombo, are you getting any error message? Jombo Hutton: It says "link not found in DLL" Darrel Doug: Jombo, may I know the exact error message you are getting? Jombo Hutton: The exact error message is "link not found in DLL" Darrel Doug: When exactly does this error occur? Jombo Hutton: During processing Darrel Doug: When did this error start happening? Jombo Hutton: I think it just downloaded a virus on me! What do you think of that? Jombo Hutton: It started happening today! Jombo Hutton: Please fix it! Darrel Doug: Please tell me if you see a red square with white "M" or a blue shield with a red "V" near the system clock which is at the bottom-right corner of the screen? Jombo Hutton: Mhm Jombo Hutton: Is Darrel Doug really your name? Jombo Hutton: Hello? Darrel Doug: Yes Jombo. Darrel Doug: Using your mouse, please right click on the Red "M" icon located on the bottom of the screen by the clock, and go up to "VirusScan". Then select 'about' from the menu that slides out. What version is listed at the top next to the OK button? Also, what
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... and I decided to take a little revenge for ya, as I satisfied my own curiosity. I can't decide for sure whether it's real or Memorex; I think it's a big fake, but some things bother me, like the occasional misspelling. Here's a transcript: You are currently at position number 12 in the queue. An agent will be with you shortly. ... You have been connected to Darrel Doug. Darrel Doug: Jombo, thank you for contacting the McAfee Online Support Center. How can I assist you today? Jombo Hutton: What is the I that I am? Jombo Hutton: Hello? About my problem? Darrel Doug: Jombo, could you please elaborate your issue? Jombo Hutton: I'm having lots of trouble with software. Darrel Doug: Jombo, are you getting any error message? Jombo Hutton: It says "link not found in DLL" Darrel Doug: Jombo, may I know the exact error message you are getting? Jombo Hutton: The exact error message is "link not found in DLL" Darrel Doug: When exactly does this error occur? Jombo Hutton: During processing Darrel Doug: When did this error start happening? Jombo Hutton: I think it just downloaded a virus on me! What do you think of that? Jombo Hutton: It started happening today! Jombo Hutton: Please fix it! Darrel Doug: Please tell me if you see a red square with white "M" or a blue shield with a red "V" near the system clock which is at the bottom-right corner of the screen? Jombo Hutton: Mhm Jombo Hutton: Is Darrel Doug really your name? Jombo Hutton: Hello? Darrel Doug: Yes Jombo. Darrel Doug: Using your mouse, please right click on the Red "M" icon located on the bottom of the screen by the clock, and go up to "VirusScan". Then select 'about' from the menu that slides out. What version is listed at the top next to the OK button? Also, what
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:laugh: :laugh: That's what I was thinking. If indeed it was a real person, he must have been pretty annoyed. :rolleyes: If it wasn't a real person, then they've done a pretty good job with their chatbot.
**"A journey of a thousand miles begins with a single step." -- Confucius
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When did you first feel afraid of your childhood? -- The moment of terror is the beginning of life.
Let's not change subject: we are not talking about boobies now, right? Trying to make bits uncopyable is like trying to make water not wet. -- Bruce Schneier By the way, dog_spawn isn't a nickname - it is my name with an underscore instead of a space. -- dog_spawn
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Let's not change subject: we are not talking about boobies now, right? Trying to make bits uncopyable is like trying to make water not wet. -- Bruce Schneier By the way, dog_spawn isn't a nickname - it is my name with an underscore instead of a space. -- dog_spawn
What were you talking about with Eliza? :rolleyes: -- The moment of terror is the beginning of life.
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JINX! The moment I wrote my earlier message about them using spam tactics. Guess what dropped into my mailbox? GAAAAAAAAAH! This time the spam is about their personal firewall. When they're really funny, they spam me with information about their anti-spam software. :mad: -- The moment of terror is the beginning of life.
Jörgen Sigvardsson wrote: they spam me with information about their anti-spam software That's strange! Spam is the best way to sell anti-spam-software: "Buy this product right now, or you'll receive 10 copies of this email every day!"
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Consider yourself a paying McAfee customer. Also consider yourself having a technical question about a McAfee product. So, you go to mcafee.com, seek the support pages, scan the FAQs, and finally find the "talk to a live technician" option. YES! Well.... Three options: Telephone Pay-per-Minute ($2.95/min, average duration 14 min), Pay-per-incident ($39), of chat to a technical live on the Internet (free!). For a good laugh, I encourage you trying out the latter. I am pretty sure what chats on the mcafee side is a basic implementation of good old Eliza. I never came across a less helpful support line in my entire life. Still fuming.... Bernd :mad:
:eek: Is the lounge bleeding? All I see is
RED! :~
Look at the world about you and trust to your own convictions. - Ansel Adams
Meg's World - Blog Photography - The product of my passion -
:eek: Is the lounge bleeding? All I see is
RED! :~
Look at the world about you and trust to your own convictions. - Ansel Adams
Meg's World - Blog Photography - The product of my passionDarn you beat me to it. Just for that. I'm gonna make you* bleed too! [Edit]Oops, somebody beat me to it too :( [/Edit] *meaning you post of course.
"if you vote me down, I shall become more powerful than you can possibly imagine" - Michael P. Butler. Support Bone
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:eek: Is the lounge bleeding? All I see is
RED! :~
Look at the world about you and trust to your own convictions. - Ansel Adams
Meg's World - Blog Photography - The product of my passionThe lounge is red with anger: :mad:
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Darn you beat me to it. Just for that. I'm gonna make you* bleed too! [Edit]Oops, somebody beat me to it too :( [/Edit] *meaning you post of course.
"if you vote me down, I shall become more powerful than you can possibly imagine" - Michael P. Butler. Support Bone
Is it a competition? The winner is the one who colors the most postings red...
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Is it a competition? The winner is the one who colors the most postings red...
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Jörgen Sigvardsson wrote: they spam me with information about their anti-spam software That's strange! Spam is the best way to sell anti-spam-software: "Buy this product right now, or you'll receive 10 copies of this email every day!"
Corinna John wrote: "Buy this product right now, or you'll receive 10 copies of this email every day!" Had they ever sent me something like that, I would investigate the possibility to nail them for blackmailing. -- The moment of terror is the beginning of life.
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switch to norton, they seem more interested in helping users. Josef Wainz Software Developer
After installing a bundled copy of Norton Pro 2002 on machine (a VAIO laptop) last year it refused to boot 50% of the time....System Restore got rid of the thing, and now I've been using AVG for a year and a half with no problems whatsoever... Anna :rose: Homepage | Tears and Laughter "Be yourself - not what others think you should be" - Marcia Graesch "Anna's just a sexy-looking lesbian tart" - A friend, trying to wind me up. It didn't work. Trouble with resource IDs? Try the Resource ID Organiser Visual C++ Add-In
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Darn you beat me to it. Just for that. I'm gonna make you* bleed too! [Edit]Oops, somebody beat me to it too :( [/Edit] *meaning you post of course.
"if you vote me down, I shall become more powerful than you can possibly imagine" - Michael P. Butler. Support Bone
Nick Seng wrote: I'm gonna make you* bleed too! [Edit]Oops, somebody beat me to it too [/Edit] *meaning you post of course. Oooooooh - my head hurts!
Look at the world about you and trust to your own convictions. - Ansel Adams
Meg's World - Blog Photography - The product of my passion -
Corinna John wrote: "Buy this product right now, or you'll receive 10 copies of this email every day!" Had they ever sent me something like that, I would investigate the possibility to nail them for blackmailing. -- The moment of terror is the beginning of life.
But it would make more sense than usual spam. You can get spam even for products you already have. Why should you buy them a second time? You'll rather regret having bought it, because the seller has just become a spammer, so the seller loses a customer by "advertising". Spam for anti-spam-tools makes more sense, because this can't happen. :cool:
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:~ Beats me, I was just trying to be funny with Meg ( :baaaa!: :-D )
"if you vote me down, I shall become more powerful than you can possibly imagine" - Michael P. Butler. Support Bone
Nick Seng wrote: Beats me, I was just trying to be funny with Meg You shall pay with blooooooood..... :~
Look at the world about you and trust to your own convictions. - Ansel Adams
Meg's World - Blog Photography - The product of my passion -
The lounge is red with anger: :mad:
:chocolate: Feel better now? :-D
Look at the world about you and trust to your own convictions. - Ansel Adams
Meg's World - Blog Photography - The product of my passion -
Nick Seng wrote: Beats me, I was just trying to be funny with Meg You shall pay with blooooooood..... :~
Look at the world about you and trust to your own convictions. - Ansel Adams
Meg's World - Blog Photography - The product of my passion -
Corinna John wrote: "Buy this product right now, or you'll receive 10 copies of this email every day!" Had they ever sent me something like that, I would investigate the possibility to nail them for blackmailing. -- The moment of terror is the beginning of life.
Jörgen Sigvardsson wrote: I would investigate the possibility to nail them for blackmailing To a suitably sized post, I assume?
David Wulff The Royal Woofle Museum
Putting the laughter back into slaughter