Microsoft : Support an oxymoron?
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I have been on MS products for over two decades now. In the past they seemed to issue fixes for bugs that appeared. It seems nowadays, they only patch the OS and leave everything else in the "fixed in next version" hole. As an example, what about bugs in VS.NET? In VS.net 2002 we were told those will be fixed in the next version. Then the bugs in VS.net 2003? We are in 2005 now and still no patches, just put off until the next release. Doesn't it seem hard to be told you have to live with bugs for year(s) until their next version? What do you all think? Rocky <>< TechTV's ScreenSavers death blow![^]
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I have been on MS products for over two decades now. In the past they seemed to issue fixes for bugs that appeared. It seems nowadays, they only patch the OS and leave everything else in the "fixed in next version" hole. As an example, what about bugs in VS.NET? In VS.net 2002 we were told those will be fixed in the next version. Then the bugs in VS.net 2003? We are in 2005 now and still no patches, just put off until the next release. Doesn't it seem hard to be told you have to live with bugs for year(s) until their next version? What do you all think? Rocky <>< TechTV's ScreenSavers death blow![^]
Rocky Moore wrote: What do you all think? Rocky Moore wrote: Microsoft : Support an oxymoron? I don't see it as being of poetic value so I doubt it is an oxymoron. Regardz Colin J Davies The most LinkedIn CPian (that I know of anyhow) :-)
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I have been on MS products for over two decades now. In the past they seemed to issue fixes for bugs that appeared. It seems nowadays, they only patch the OS and leave everything else in the "fixed in next version" hole. As an example, what about bugs in VS.NET? In VS.net 2002 we were told those will be fixed in the next version. Then the bugs in VS.net 2003? We are in 2005 now and still no patches, just put off until the next release. Doesn't it seem hard to be told you have to live with bugs for year(s) until their next version? What do you all think? Rocky <>< TechTV's ScreenSavers death blow![^]
I think, when buying software, you must first ensure that the product has no bugs you cannot live with, or fix yourself. This is one reason i almost never buy software that doesn't have a fully-functional demo version i can pound on for a while.
Shog9
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I have been on MS products for over two decades now. In the past they seemed to issue fixes for bugs that appeared. It seems nowadays, they only patch the OS and leave everything else in the "fixed in next version" hole. As an example, what about bugs in VS.NET? In VS.net 2002 we were told those will be fixed in the next version. Then the bugs in VS.net 2003? We are in 2005 now and still no patches, just put off until the next release. Doesn't it seem hard to be told you have to live with bugs for year(s) until their next version? What do you all think? Rocky <>< TechTV's ScreenSavers death blow![^]
Well not entirely true as Visual Studio .NET 2002 SP1 has been released. However I do agree that service packs need released quicker than they currently are. Also I would like to be able to download a hotfix without needing to contact PSS. David M. Kean My Blog: Managed from Down Under
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Well not entirely true as Visual Studio .NET 2002 SP1 has been released. However I do agree that service packs need released quicker than they currently are. Also I would like to be able to download a hotfix without needing to contact PSS. David M. Kean My Blog: Managed from Down Under
David M. Kean wrote: Well not entirely true as Visual Studio .NET 2002 SP1 has been released. That's is a joke in itself. What's the point in releasing a service pack when noone is using the product any way. I doubt that there are developers using VS.NET 2002.
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I have been on MS products for over two decades now. In the past they seemed to issue fixes for bugs that appeared. It seems nowadays, they only patch the OS and leave everything else in the "fixed in next version" hole. As an example, what about bugs in VS.NET? In VS.net 2002 we were told those will be fixed in the next version. Then the bugs in VS.net 2003? We are in 2005 now and still no patches, just put off until the next release. Doesn't it seem hard to be told you have to live with bugs for year(s) until their next version? What do you all think? Rocky <>< TechTV's ScreenSavers death blow![^]
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Well not entirely true as Visual Studio .NET 2002 SP1 has been released. However I do agree that service packs need released quicker than they currently are. Also I would like to be able to download a hotfix without needing to contact PSS. David M. Kean My Blog: Managed from Down Under
I seriously doubt it fixes all the bugs in the GUI. As previous service packs for VC5 and VC6 fell very far short. I deal with a VC6 bug about every day that has existed since at least VC5. The bug is that the class view forgets your folder arrangement whenever it wants and for me this happens several times a day. Microsoft’s solution on this was to ignore the problem until VC.NET where they promptly removed the feature completely. John
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I seriously doubt it fixes all the bugs in the GUI. As previous service packs for VC5 and VC6 fell very far short. I deal with a VC6 bug about every day that has existed since at least VC5. The bug is that the class view forgets your folder arrangement whenever it wants and for me this happens several times a day. Microsoft’s solution on this was to ignore the problem until VC.NET where they promptly removed the feature completely. John
John M. Drescher wrote: where they promptly removed the feature completely. Ahh.... Nice way to remove a bug. Remove the functionality which is causing bug :) "Aerodynamically, the bumble bee shouldn't be able to fly, but the bumble bee doesn't know it so it goes on flying anyway." - Mary Kay Ash My Articles
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David M. Kean wrote: Well not entirely true as Visual Studio .NET 2002 SP1 has been released. That's is a joke in itself. What's the point in releasing a service pack when noone is using the product any way. I doubt that there are developers using VS.NET 2002.
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I have been on MS products for over two decades now. In the past they seemed to issue fixes for bugs that appeared. It seems nowadays, they only patch the OS and leave everything else in the "fixed in next version" hole. As an example, what about bugs in VS.NET? In VS.net 2002 we were told those will be fixed in the next version. Then the bugs in VS.net 2003? We are in 2005 now and still no patches, just put off until the next release. Doesn't it seem hard to be told you have to live with bugs for year(s) until their next version? What do you all think? Rocky <>< TechTV's ScreenSavers death blow![^]
If there's a bug causing you an issue, open a support case with PSS. If they fix the bug by issuing a hotfix, the cost of the case, or the free incident, will be refunded. We've been through this a couple of times - once to correct an issue with the WebClass runtime, and once where the Telephony server in Windows Server 2003 is a little too secure (denying access to all pre-2003 clients!) If you bought retail versions of MSDN subscriptions or of Visual Studio, you probably have some free incidents included in the subscription. Stability. What an interesting concept. -- Chris Maunder
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I have been on MS products for over two decades now. In the past they seemed to issue fixes for bugs that appeared. It seems nowadays, they only patch the OS and leave everything else in the "fixed in next version" hole. As an example, what about bugs in VS.NET? In VS.net 2002 we were told those will be fixed in the next version. Then the bugs in VS.net 2003? We are in 2005 now and still no patches, just put off until the next release. Doesn't it seem hard to be told you have to live with bugs for year(s) until their next version? What do you all think? Rocky <>< TechTV's ScreenSavers death blow![^]
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Well not entirely true as Visual Studio .NET 2002 SP1 has been released. However I do agree that service packs need released quicker than they currently are. Also I would like to be able to download a hotfix without needing to contact PSS. David M. Kean My Blog: Managed from Down Under
It was about 2 years late, as they promised one at for 2002 at the time 2003 was released! Kevin
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If there's a bug causing you an issue, open a support case with PSS. If they fix the bug by issuing a hotfix, the cost of the case, or the free incident, will be refunded. We've been through this a couple of times - once to correct an issue with the WebClass runtime, and once where the Telephony server in Windows Server 2003 is a little too secure (denying access to all pre-2003 clients!) If you bought retail versions of MSDN subscriptions or of Visual Studio, you probably have some free incidents included in the subscription. Stability. What an interesting concept. -- Chris Maunder
Is a person was to do this with ever bug they find, you would never get any work done ;) The point is that they should be fixing versions as they go along instead of just pushing all bug fixes to the next version which can at times be several years away. Look at VS.NET 2003.. It will be 2006 or close to it before the next version comes out. That is a three year wait, putting up with there bugs. When VS.net 2006 comes out, how many bugs will be in it that everyone will have to put up with for years? It was not that long ago, they actually put out patches for their products. A few years ago it seemed like everyone did. Why should you be forced into a later version just to get the bugs worked out of your current one. Of course, this is all the MS cash machine forcing your to keep subscriptions, it would not be in their best interests to fix their products as you might not buy thier new ones or possible let your subscription expire. Just keep eveyone on the feeding tube. Rocky <>< TechTV's ScreenSavers death blow![^]