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  3. Thoroughly Impressed With Canon

Thoroughly Impressed With Canon

Scheduled Pinned Locked Moved The Lounge
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  • M Marc Clifton

    John Simmons / outlaw programmer wrote:

    Canon has won a permanent customer.

    Nothing in this world is permanent anymore. :sigh: Marc

    Thyme In The Country
    Interacx

    People are just notoriously impossible. --DavidCrow
    There's NO excuse for not commenting your code. -- John Simmons / outlaw programmer
    People who say that they will refactor their code later to make it "good" don't understand refactoring, nor the art and craft of programming. -- Josh Smith

    G Offline
    G Offline
    Gary Wheeler
    wrote on last edited by
    #21

    Politicians and lawyers suck. Sounds permanent to me...


    Software Zen: delete this;

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    • realJSOPR realJSOP

      For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

      "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
      -----
      "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

      L Offline
      L Offline
      led mike
      wrote on last edited by
      #22

      Thanks for that wonderful story regarding your extremely positive experience with Cannon. Now who are you and what have you done with John? :-D

      led mike

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      • realJSOPR realJSOP

        For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

        "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
        -----
        "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

        L Offline
        L Offline
        leckey 0
        wrote on last edited by
        #23

        Gateway computers customer service is 100% North American based for North American customers. (US customers may get US or Canada and that's the same for Canadians. Mexico has it's own CS.) But I'm glad about your great Canon experience. I invested in a Minolta system and now they are pretty much kaput.

        __________________ Bob is my homeboy.

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        • realJSOPR realJSOP

          For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

          "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
          -----
          "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

          M Offline
          M Offline
          Member 96
          wrote on last edited by
          #24

          I've talked to real live Americans on the phone before in another job. I spoke to suppliers all over the U.S. and some states have truly incomprehensible accents, I'd rather deal with someone in Bangalore than South Carolina. :)


          "110%" - it's the new 70%

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          • B brianwelsch

            Paul Watson wrote:

            They shifted their call center from India to Mexico huh?

            Did we finally annex Mexico, then? :~

            BW


            Quick to judge, quick to anger, slow to understand.
            Ignorance and prejudice and fear walk hand in hand.
            -- Neil Peart

            J Offline
            J Offline
            JimmyRopes
            wrote on last edited by
            #25

            brianwelsch wrote:

            Did we finally annex Mexico, then?

            Err ... I think that happened in 1848. :rolleyes: Mexican-American_War[^] Well about half of Mexico. :~ Treaty_of_Guadalupe_Hidalgo[^] The half north of the Rio Grande. :doh:

            Simply Elegant Designs JimmyRopes Designs
            Think inside the box! ProActive Secure Systems
            I'm on-line therefore I am. JimmyRopes

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            • realJSOPR realJSOP

              For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

              "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
              -----
              "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

              B Offline
              B Offline
              Bassam Abdul Baki
              wrote on last edited by
              #26

              John Simmons / outlaw programmer wrote:

              Canon has won a permanent customer.

              Even if they eventually outsource? ;-P


              "This perpetual motion machine she made is a joke. It just keeps going faster and faster. Lisa, get in here! In this house, we obey the laws of thermodynamics!" - Homer Simpson Web - Blog - RSS - Math - LinkedIn - BM

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              • M Member 96

                Last time I looked Canada was a part of North America as well. ;) See you can't win and there is no other easy to say phrase or word that describes a US citizen.


                "110%" - it's the new 70%

                E Offline
                E Offline
                ewasjdgb
                wrote on last edited by
                #27

                John Cardinal wrote:

                there is no other easy to say phrase or word that describes a US citizen.

                :-> I guess it would break the 'kid sister' rule anyway :-O

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