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Thoroughly Impressed With Canon

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  • realJSOPR Offline
    realJSOPR Offline
    realJSOP
    wrote on last edited by
    #1

    For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

    "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
    -----
    "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

    L M E P B 11 Replies Last reply
    0
    • realJSOPR realJSOP

      For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

      "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
      -----
      "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

      L Offline
      L Offline
      Lost User
      wrote on last edited by
      #2

      John Simmons / outlaw programmer wrote:

      Canon has won a permanent customer.

      Sounds good, but the skeptic in me would wait for a fully functional camera before committing... ;)

      "I'm a great believer in luck, and I find the harder I work the more I have of it." - Thomas Jefferson

      1 Reply Last reply
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      • realJSOPR realJSOP

        For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

        "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
        -----
        "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

        M Offline
        M Offline
        Marc Clifton
        wrote on last edited by
        #3

        John Simmons / outlaw programmer wrote:

        Canon has won a permanent customer.

        Nothing in this world is permanent anymore. :sigh: Marc

        Thyme In The Country
        Interacx

        People are just notoriously impossible. --DavidCrow
        There's NO excuse for not commenting your code. -- John Simmons / outlaw programmer
        People who say that they will refactor their code later to make it "good" don't understand refactoring, nor the art and craft of programming. -- Josh Smith

        G 1 Reply Last reply
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        • realJSOPR realJSOP

          For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

          "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
          -----
          "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

          E Offline
          E Offline
          Ed Poore
          wrote on last edited by
          #4

          John Simmons / outlaw programmer wrote:

          real live AMERICAN!

          Ah, I thought the post was too good to be true :rolleyes:.

          1 Reply Last reply
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          • realJSOPR realJSOP

            For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

            "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
            -----
            "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

            P Offline
            P Offline
            Paul Watson
            wrote on last edited by
            #5

            John Simmons / outlaw programmer wrote:

            even got to talk to a real live AMERICAN!

            They shifted their call center from India to Mexico huh? (Oh, I should add that even though I've owned three Canon cameras, various lenses and other bits and Canon bobs I've never had to call Canon for support. One camera did die on me but it had passed its 50,000 actuations lifespan anyway.)

            regards, Paul Watson Ireland & South Africa

            Shog9 wrote:

            And with that, Paul closed his browser, sipped his herbal tea, fixed the flower in his hair, and smiled brightly at the multitude of cute, furry animals flocking around the grassy hillside where he sat coding Ruby on his Mac...

            B 1 Reply Last reply
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            • realJSOPR realJSOP

              For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

              "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
              -----
              "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

              B Offline
              B Offline
              bigboy
              wrote on last edited by
              #6

              John Simmons / outlaw programmer wrote:

              I even got to talk to a real live AMERICAN!

              Wow, how many of them are alive, by the way? :-D

              R 1 Reply Last reply
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              • P Paul Watson

                John Simmons / outlaw programmer wrote:

                even got to talk to a real live AMERICAN!

                They shifted their call center from India to Mexico huh? (Oh, I should add that even though I've owned three Canon cameras, various lenses and other bits and Canon bobs I've never had to call Canon for support. One camera did die on me but it had passed its 50,000 actuations lifespan anyway.)

                regards, Paul Watson Ireland & South Africa

                Shog9 wrote:

                And with that, Paul closed his browser, sipped his herbal tea, fixed the flower in his hair, and smiled brightly at the multitude of cute, furry animals flocking around the grassy hillside where he sat coding Ruby on his Mac...

                B Offline
                B Offline
                brianwelsch
                wrote on last edited by
                #7

                Paul Watson wrote:

                They shifted their call center from India to Mexico huh?

                Did we finally annex Mexico, then? :~

                BW


                Quick to judge, quick to anger, slow to understand.
                Ignorance and prejudice and fear walk hand in hand.
                -- Neil Peart

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                • B brianwelsch

                  Paul Watson wrote:

                  They shifted their call center from India to Mexico huh?

                  Did we finally annex Mexico, then? :~

                  BW


                  Quick to judge, quick to anger, slow to understand.
                  Ignorance and prejudice and fear walk hand in hand.
                  -- Neil Peart

                  D Offline
                  D Offline
                  Dan Neely
                  wrote on last edited by
                  #8

                  brianwelsch wrote:

                  Paul Watson wrote: They shifted their call center from India to Mexico huh? Did we finally annex Mexico, then?

                  no. Mexico's done the annexation. X|

                  -- You have to explain to them [VB coders] what you mean by "typed". their first response is likely to be something like, "Of course my code is typed. Do you think i magically project it onto the screen with the power of my mind?" --- John Simmons / outlaw programmer

                  1 Reply Last reply
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                  • B bigboy

                    John Simmons / outlaw programmer wrote:

                    I even got to talk to a real live AMERICAN!

                    Wow, how many of them are alive, by the way? :-D

                    R Offline
                    R Offline
                    Rob Graham
                    wrote on last edited by
                    #9

                    bigboy wrote:

                    how many of them are alive, by the way?

                    Two. And neither of them are Al Gore.

                    1 Reply Last reply
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                    • B brianwelsch

                      Paul Watson wrote:

                      They shifted their call center from India to Mexico huh?

                      Did we finally annex Mexico, then? :~

                      BW


                      Quick to judge, quick to anger, slow to understand.
                      Ignorance and prejudice and fear walk hand in hand.
                      -- Neil Peart

                      P Offline
                      P Offline
                      Paul Watson
                      wrote on last edited by
                      #10

                      brianwelsch wrote:

                      Did we finally annex Mexico, then?

                      I was thinking more along the lines of Mexicans, Brazilians, Chillians, Colombians etc. all being Americans too. Being an American has been hijacked by the USA and reinforced by the rest of the world. (Like I am a South African and an African.)

                      regards, Paul Watson Ireland & South Africa

                      Shog9 wrote:

                      And with that, Paul closed his browser, sipped his herbal tea, fixed the flower in his hair, and smiled brightly at the multitude of cute, furry animals flocking around the grassy hillside where he sat coding Ruby on his Mac...

                      M B E L 4 Replies Last reply
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                      • P Paul Watson

                        brianwelsch wrote:

                        Did we finally annex Mexico, then?

                        I was thinking more along the lines of Mexicans, Brazilians, Chillians, Colombians etc. all being Americans too. Being an American has been hijacked by the USA and reinforced by the rest of the world. (Like I am a South African and an African.)

                        regards, Paul Watson Ireland & South Africa

                        Shog9 wrote:

                        And with that, Paul closed his browser, sipped his herbal tea, fixed the flower in his hair, and smiled brightly at the multitude of cute, furry animals flocking around the grassy hillside where he sat coding Ruby on his Mac...

                        M Offline
                        M Offline
                        Member 96
                        wrote on last edited by
                        #11

                        Last time I looked Canada was a part of North America as well. ;) See you can't win and there is no other easy to say phrase or word that describes a US citizen.


                        "110%" - it's the new 70%

                        P E 2 Replies Last reply
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                        • M Member 96

                          Last time I looked Canada was a part of North America as well. ;) See you can't win and there is no other easy to say phrase or word that describes a US citizen.


                          "110%" - it's the new 70%

                          P Offline
                          P Offline
                          Paul Watson
                          wrote on last edited by
                          #12

                          It is even worse for Canadian's as they get lumped under the US American banner too often. Easy to confuse Canadians for USAians. People don't confuse Brazilians for "Americans."

                          regards, Paul Watson Ireland & South Africa

                          Shog9 wrote:

                          And with that, Paul closed his browser, sipped his herbal tea, fixed the flower in his hair, and smiled brightly at the multitude of cute, furry animals flocking around the grassy hillside where he sat coding Ruby on his Mac...

                          1 Reply Last reply
                          0
                          • P Paul Watson

                            brianwelsch wrote:

                            Did we finally annex Mexico, then?

                            I was thinking more along the lines of Mexicans, Brazilians, Chillians, Colombians etc. all being Americans too. Being an American has been hijacked by the USA and reinforced by the rest of the world. (Like I am a South African and an African.)

                            regards, Paul Watson Ireland & South Africa

                            Shog9 wrote:

                            And with that, Paul closed his browser, sipped his herbal tea, fixed the flower in his hair, and smiled brightly at the multitude of cute, furry animals flocking around the grassy hillside where he sat coding Ruby on his Mac...

                            B Offline
                            B Offline
                            brianwelsch
                            wrote on last edited by
                            #13

                            yeah, I knew what you getting at. It comes up here once in a while that Americans are really everyone in the western hemisphere. The thing is there isn't another word that rolls off the tongue that can be used. US Americans, I suppose, but usually the context of a statement makes the clarification unnecessary. If the USA had been named Elbonia instead, I'm certain we wouldn't refer to ourselves as Americans to stake a claim that we are the true (and only important) Americans. I say that just to point out that hijacking the term has a connotation that think is invalid. I think it's more an evolution of language than any intentional snub at our continent-mates. Out of curiosity, do non-US Americans refer to themselves as Americans typically, or is it more standard to say Panamanian, Canadian, Brazilian, etc...?

                            BW


                            Quick to judge, quick to anger, slow to understand.
                            Ignorance and prejudice and fear walk hand in hand.
                            -- Neil Peart

                            A 1 Reply Last reply
                            0
                            • P Paul Watson

                              brianwelsch wrote:

                              Did we finally annex Mexico, then?

                              I was thinking more along the lines of Mexicans, Brazilians, Chillians, Colombians etc. all being Americans too. Being an American has been hijacked by the USA and reinforced by the rest of the world. (Like I am a South African and an African.)

                              regards, Paul Watson Ireland & South Africa

                              Shog9 wrote:

                              And with that, Paul closed his browser, sipped his herbal tea, fixed the flower in his hair, and smiled brightly at the multitude of cute, furry animals flocking around the grassy hillside where he sat coding Ruby on his Mac...

                              E Offline
                              E Offline
                              El Corazon
                              wrote on last edited by
                              #14

                              Paul Watson wrote:

                              Being an American has been hijacked by the USA and reinforced by the rest of the world.

                              One of the ironies is how to recognize one. There are all kind of reports and suggestions and hints for various agencies. But how I comb/cut my hair, whether or not I stutter, and what I am driving (how clean the car is for example) all determine whether or not I get stopped and questioned. :)

                              _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

                              1 Reply Last reply
                              0
                              • P Paul Watson

                                brianwelsch wrote:

                                Did we finally annex Mexico, then?

                                I was thinking more along the lines of Mexicans, Brazilians, Chillians, Colombians etc. all being Americans too. Being an American has been hijacked by the USA and reinforced by the rest of the world. (Like I am a South African and an African.)

                                regards, Paul Watson Ireland & South Africa

                                Shog9 wrote:

                                And with that, Paul closed his browser, sipped his herbal tea, fixed the flower in his hair, and smiled brightly at the multitude of cute, furry animals flocking around the grassy hillside where he sat coding Ruby on his Mac...

                                L Offline
                                L Offline
                                Lost User
                                wrote on last edited by
                                #15

                                Paul Watson wrote:

                                Being an American has been hijacked by the USA and reinforced by the rest of the world.

                                ...and has been for more than a century. Get over it. ;)

                                Paul Watson wrote:

                                I was thinking more along the lines of Mexicans, Brazilians, Chillians, Colombians etc. all being Americans too.

                                Paul Watson wrote:

                                (Like I am a South African and an African.)

                                Except there are 2 continents that have the word "America" so it's much more common to refer to residents as North American or South American. Combine that with the fact that the USA and American Samoa are the only 2 countries with the word "America" in their names (the latter is an unincorporated territory of the former) and our "hijacking" of the term "American" seems logical. Yes?

                                "I'm a great believer in luck, and I find the harder I work the more I have of it." - Thomas Jefferson

                                P 1 Reply Last reply
                                0
                                • realJSOPR realJSOP

                                  For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

                                  "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                                  -----
                                  "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

                                  E Offline
                                  E Offline
                                  El Corazon
                                  wrote on last edited by
                                  #16

                                  John Simmons / outlaw programmer wrote:

                                  a real live AMERICAN

                                  I worked very hard on that AI, glad you were impressed. ;)

                                  _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

                                  1 Reply Last reply
                                  0
                                  • L Lost User

                                    Paul Watson wrote:

                                    Being an American has been hijacked by the USA and reinforced by the rest of the world.

                                    ...and has been for more than a century. Get over it. ;)

                                    Paul Watson wrote:

                                    I was thinking more along the lines of Mexicans, Brazilians, Chillians, Colombians etc. all being Americans too.

                                    Paul Watson wrote:

                                    (Like I am a South African and an African.)

                                    Except there are 2 continents that have the word "America" so it's much more common to refer to residents as North American or South American. Combine that with the fact that the USA and American Samoa are the only 2 countries with the word "America" in their names (the latter is an unincorporated territory of the former) and our "hijacking" of the term "American" seems logical. Yes?

                                    "I'm a great believer in luck, and I find the harder I work the more I have of it." - Thomas Jefferson

                                    P Offline
                                    P Offline
                                    Paul Watson
                                    wrote on last edited by
                                    #17

                                    Woah, chill out, Yankee. :P

                                    regards, Paul Watson Ireland & South Africa

                                    Shog9 wrote:

                                    And with that, Paul closed his browser, sipped his herbal tea, fixed the flower in his hair, and smiled brightly at the multitude of cute, furry animals flocking around the grassy hillside where he sat coding Ruby on his Mac...

                                    L 1 Reply Last reply
                                    0
                                    • P Paul Watson

                                      Woah, chill out, Yankee. :P

                                      regards, Paul Watson Ireland & South Africa

                                      Shog9 wrote:

                                      And with that, Paul closed his browser, sipped his herbal tea, fixed the flower in his hair, and smiled brightly at the multitude of cute, furry animals flocking around the grassy hillside where he sat coding Ruby on his Mac...

                                      L Offline
                                      L Offline
                                      Lost User
                                      wrote on last edited by
                                      #18

                                      I'm chillin'. Didn't ya see the ;) thingy?

                                      "I'm a great believer in luck, and I find the harder I work the more I have of it." - Thomas Jefferson

                                      1 Reply Last reply
                                      0
                                      • realJSOPR realJSOP

                                        For anyone that saw my post yesterday about our now dead Canon Powershot S1, I have an update. I called their customer service folks this morning and not only will they fix the camera, but they pay for shipping - both ways! I even got to talk to a real live AMERICAN! This is by far the best customer service experience I've had in a long, long time. Canon has won a permanent customer.

                                        "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                                        -----
                                        "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

                                        M Offline
                                        M Offline
                                        Marcus J Smith
                                        wrote on last edited by
                                        #19

                                        John Simmons / outlaw programmer wrote:

                                        I even got to talk to a real live AMERICAN!

                                        They're getting good at the accent schools...:rolleyes:


                                        CleaKO

                                        "Now, a man would have opened both gates, driven through and not bothered to close either gate." - Marc Clifton (The Lounge)

                                        1 Reply Last reply
                                        0
                                        • B brianwelsch

                                          yeah, I knew what you getting at. It comes up here once in a while that Americans are really everyone in the western hemisphere. The thing is there isn't another word that rolls off the tongue that can be used. US Americans, I suppose, but usually the context of a statement makes the clarification unnecessary. If the USA had been named Elbonia instead, I'm certain we wouldn't refer to ourselves as Americans to stake a claim that we are the true (and only important) Americans. I say that just to point out that hijacking the term has a connotation that think is invalid. I think it's more an evolution of language than any intentional snub at our continent-mates. Out of curiosity, do non-US Americans refer to themselves as Americans typically, or is it more standard to say Panamanian, Canadian, Brazilian, etc...?

                                          BW


                                          Quick to judge, quick to anger, slow to understand.
                                          Ignorance and prejudice and fear walk hand in hand.
                                          -- Neil Peart

                                          A Offline
                                          A Offline
                                          Al Beback
                                          wrote on last edited by
                                          #20

                                          brianwelsch wrote:

                                          yeah, I knew what you getting at. It comes up here once in a while that Americans are really everyone in the western hemisphere. The thing is there isn't another word that rolls off the tongue that can be used. US Americans, I suppose, but usually the context of a statement makes the clarification unnecessary. If the USA had been named Elbonia instead, I'm certain we wouldn't refer to ourselves as Americans to stake a claim that we are the true (and only important) Americans. I say that just to point out that hijacking the term has a connotation that think is invalid. I think it's more an evolution of language than any intentional snub at our continent-mates.

                                          Yes, I agree.

                                          brianwelsch wrote:

                                          is it more standard to say Panamanian, Canadian, Brazilian, etc...?

                                          Yep, and they don't have a problem labeling Americans "Americanos". :-)


                                          - Your choice of lifestyle is an abomination. - But I've been this way since I was a child. - The scriptures say it is of the Devil! - But who am I hurting by being this way? - It's EVIL! You must renounce this behavior! - What if it's NATURAL? - There's no proof of that! BEING LEFT HANDED IN THE MIDDLE AGES.

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