New motherboard - reconfiguring Windows
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Okay, so he probably has one of the following models: H6412 T6412 H6524 J6448 T6524 Here is the deal...there is NO substitution for that motherboard. Have him call back the number and tell him the Gateway part number for the MB is 104571.
______________________________________ Computer programmers are like umpires. No one knows your name until you screw up.
hmmmm. emachines won't allow anything else to be used as a substitute and send the wrong board by mistake? Or, there's nothing on the market that is an exact substitute?
-- If you view money as inherently evil, I view it as my duty to assist in making you more virtuous.
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Todd Smith wrote:
Do you really want to fix/repair/reinstall to a HD which has "survived" a lightning strike? Think about that for a moment.
The drive, CPU and memory all appear to be functional. Marc
You're still playing with fire though. If it's under warranty I'd stick the drive in a second box to recover data and try to make the vendor replace everything. IF it's not covered I'd warn the owner about the risk and image the drive just to be safe.
-- If you view money as inherently evil, I view it as my duty to assist in making you more virtuous.
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You're still playing with fire though. If it's under warranty I'd stick the drive in a second box to recover data and try to make the vendor replace everything. IF it's not covered I'd warn the owner about the risk and image the drive just to be safe.
-- If you view money as inherently evil, I view it as my duty to assist in making you more virtuous.
dan neely wrote:
IF it's not covered I'd warn the owner about the risk and image the drive just to be safe.
Ah, I'll do that. I've already made a backup of the data when I verified the drive wasn't dead after the lightning strike. :) Marc
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hmmmm. emachines won't allow anything else to be used as a substitute and send the wrong board by mistake? Or, there's nothing on the market that is an exact substitute?
-- If you view money as inherently evil, I view it as my duty to assist in making you more virtuous.
There may be a substitution on the market, but I checked our master database and Gateway(emachines) does not list a sub for that MB. Unfortunately we use a third party for our parts replacements. We have had issues with them in the past.
______________________________________ Computer programmers are like umpires. No one knows your name until you screw up.
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John M. Drescher wrote:
One problem you will have is activation as XP or better will not probably not activate on the new motherboard without calling Microsoft and explaining the issue.
I have called MS so many times they have me on their database. ;) Honestly, the same copy of XP has been upgraded in hardware so many times it is insane. I explain the situation, brag about my upgrade a tad to make them think I am one of those update-every-week-geeks, and then no problem. I could probably say I am a tech, which is closer to the truth. :) But MS has never given me any problems over the hardware upgrades.
_________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)
I've had to phone for activation after online activation failed exactly once, for our MSDN subscription key IIRC. It was a quick friendly conversation and since then we've had no trouble reusing the MSDN key on any amount of different hardware, both physical and virtual.
DoEvents: Generating unexpected recursion since 1991