Sometimes I don't know why...
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Yeah, I have written a concept with requirements analysis, all processes, activity-, class-, data-diagramms, state-machine, mockups, role-rights-matrix. Everything that tells how the software will work, how it will be implemented, how it looks afterwards. I've written n - what did I say - not n but x concepts and now for the first time the Customer asked me: Do I have to read it? What should I say? I liked to tell him that it's just to wallpaper, or - even more likely - shove it up his ... X| More than three days of work for... argh! :(( Yes! He has to read it and he has to sign if it is the way he want his software be implemented or not! :mad:
SharePoint Consultant and Developer at acocon Author of Primary ROleplaying SysTem I'm the ninth in a row of seven!
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Yeah, I have written a concept with requirements analysis, all processes, activity-, class-, data-diagramms, state-machine, mockups, role-rights-matrix. Everything that tells how the software will work, how it will be implemented, how it looks afterwards. I've written n - what did I say - not n but x concepts and now for the first time the Customer asked me: Do I have to read it? What should I say? I liked to tell him that it's just to wallpaper, or - even more likely - shove it up his ... X| More than three days of work for... argh! :(( Yes! He has to read it and he has to sign if it is the way he want his software be implemented or not! :mad:
SharePoint Consultant and Developer at acocon Author of Primary ROleplaying SysTem I'm the ninth in a row of seven!
Fun that, isn't it? I worked for a couple of months to get the User Manual spot on, and easy to read. Harder work than writing the embedded software for the device was - and that took a year or so. How many people do you think read it? To my knowledge, two. And one of them is me... :sigh:
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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Yeah, I have written a concept with requirements analysis, all processes, activity-, class-, data-diagramms, state-machine, mockups, role-rights-matrix. Everything that tells how the software will work, how it will be implemented, how it looks afterwards. I've written n - what did I say - not n but x concepts and now for the first time the Customer asked me: Do I have to read it? What should I say? I liked to tell him that it's just to wallpaper, or - even more likely - shove it up his ... X| More than three days of work for... argh! :(( Yes! He has to read it and he has to sign if it is the way he want his software be implemented or not! :mad:
SharePoint Consultant and Developer at acocon Author of Primary ROleplaying SysTem I'm the ninth in a row of seven!
Let imagine that your customer reads and signs it - does it change anything?!
I'm not questioning your powers of observation; I'm merely remarking upon the paradox of asking a masked man who he is. (V) תפסיק לספר לה' כמה הצרות שלך גדולות, תספר לצרות שלך כמה ה' גדול!
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Let imagine that your customer reads and signs it - does it change anything?!
I'm not questioning your powers of observation; I'm merely remarking upon the paradox of asking a masked man who he is. (V) תפסיק לספר לה' כמה הצרות שלך גדולות, תספר לצרות שלך כמה ה' גדול!
Kornfeld Eliyahu Peter wrote:
Let imagine that your customer reads and signs it - does it change anything?!
He has to sign or retract it. Of cource I can't force him to read it. On the other hand it would be good, because he would know what we will do before we have done it. And in the case we don't speak about a special department but the it department. He should know what he has to do and he should be able to read it. :rolleyes:
SharePoint Consultant and Developer at acocon Author of Primary ROleplaying SysTem I'm the ninth in a row of seven!
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Fun that, isn't it? I worked for a couple of months to get the User Manual spot on, and easy to read. Harder work than writing the embedded software for the device was - and that took a year or so. How many people do you think read it? To my knowledge, two. And one of them is me... :sigh:
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
OriginalGriff wrote:
How many people do you think read it? To my knowledge, two. And one of them is me
Oh, yes. It's always good to know that your work is honored. :sigh:
SharePoint Consultant and Developer at acocon Author of Primary ROleplaying SysTem I'm the ninth in a row of seven!
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Kornfeld Eliyahu Peter wrote:
Let imagine that your customer reads and signs it - does it change anything?!
He has to sign or retract it. Of cource I can't force him to read it. On the other hand it would be good, because he would know what we will do before we have done it. And in the case we don't speak about a special department but the it department. He should know what he has to do and he should be able to read it. :rolleyes:
SharePoint Consultant and Developer at acocon Author of Primary ROleplaying SysTem I'm the ninth in a row of seven!
I was thinking more about the future. Does the fact, that customer signed a paper (and also read it before) will reduce the number of insults you will receive because the system behaves not as he think it should...
I'm not questioning your powers of observation; I'm merely remarking upon the paradox of asking a masked man who he is. (V) תפסיק לספר לה' כמה הצרות שלך גדולות, תספר לצרות שלך כמה ה' גדול!
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I was thinking more about the future. Does the fact, that customer signed a paper (and also read it before) will reduce the number of insults you will receive because the system behaves not as he think it should...
I'm not questioning your powers of observation; I'm merely remarking upon the paradox of asking a masked man who he is. (V) תפסיק לספר לה' כמה הצרות שלך גדולות, תספר לצרות שלך כמה ה' גדול!
Kornfeld Eliyahu Peter wrote:
reduce the number of insults you will receive because the system behaves not as he think it should
I don't know. Most time I don't get many insults. Most of our customers are happy with the things we do. Many of them work with us for 10 or 20 years.
SharePoint Consultant and Developer at acocon Author of Primary ROleplaying SysTem I'm the ninth in a row of seven!
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Kornfeld Eliyahu Peter wrote:
reduce the number of insults you will receive because the system behaves not as he think it should
I don't know. Most time I don't get many insults. Most of our customers are happy with the things we do. Many of them work with us for 10 or 20 years.
SharePoint Consultant and Developer at acocon Author of Primary ROleplaying SysTem I'm the ninth in a row of seven!
I'm too working with customers over 10-20 years, all of them happy (otherwise they had gone) but never satisfied...And does not matter what was written in the memo from last week - now! they want it in some other way (but still in the same time-frame and budget of course)...Different attitude me think (I live in the Levant, you know)...
I'm not questioning your powers of observation; I'm merely remarking upon the paradox of asking a masked man who he is. (V) תפסיק לספר לה' כמה הצרות שלך גדולות, תספר לצרות שלך כמה ה' גדול!
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Fun that, isn't it? I worked for a couple of months to get the User Manual spot on, and easy to read. Harder work than writing the embedded software for the device was - and that took a year or so. How many people do you think read it? To my knowledge, two. And one of them is me... :sigh:
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
Real programmers men users don't need a manual! ;P
Life is like a s**t sandwich; the more bread you have, the less s**t you eat.
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I was thinking more about the future. Does the fact, that customer signed a paper (and also read it before) will reduce the number of insults you will receive because the system behaves not as he think it should...
I'm not questioning your powers of observation; I'm merely remarking upon the paradox of asking a masked man who he is. (V) תפסיק לספר לה' כמה הצרות שלך גדולות, תספר לצרות שלך כמה ה' גדול!
Kornfeld Eliyahu Peter wrote:
I was thinking more about the future. Does the fact, that customer signed a paper (and also read it before) will reduce the number of insults you will receive because the system behaves not as he think it should...
Probably not, but he will be able to tell the customer to go and fuck himself because he not only read the detailed proposal thingy, but signed his name to it ageeing it was what he wanted.
Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004
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I'm too working with customers over 10-20 years, all of them happy (otherwise they had gone) but never satisfied...And does not matter what was written in the memo from last week - now! they want it in some other way (but still in the same time-frame and budget of course)...Different attitude me think (I live in the Levant, you know)...
I'm not questioning your powers of observation; I'm merely remarking upon the paradox of asking a masked man who he is. (V) תפסיק לספר לה' כמה הצרות שלך גדולות, תספר לצרות שלך כמה ה' גדול!
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Yeah, I have written a concept with requirements analysis, all processes, activity-, class-, data-diagramms, state-machine, mockups, role-rights-matrix. Everything that tells how the software will work, how it will be implemented, how it looks afterwards. I've written n - what did I say - not n but x concepts and now for the first time the Customer asked me: Do I have to read it? What should I say? I liked to tell him that it's just to wallpaper, or - even more likely - shove it up his ... X| More than three days of work for... argh! :(( Yes! He has to read it and he has to sign if it is the way he want his software be implemented or not! :mad:
SharePoint Consultant and Developer at acocon Author of Primary ROleplaying SysTem I'm the ninth in a row of seven!
Playing devil's advocate here - it doesn't sound like the sort of document you are presenting to the customer is customer-friendly; Can he be expected to understand
Ingo wrote:
activity-, class-, data-diagramms, state-machine, mockups, role-rights-matrix.
for example? If you present someone with too much information, much of which is not within their area of expertise, then you may as well not bother - what's the point other than trying to cover your arse? Simplify it, reduce the volume and then you have something he will surely sign off. It's like if you had a house built and, instead of nice 3d models, drawings etc. you get given great lists of load-bearing limits on joints, tile Housdorff units etc. when you just want to know it has a front ad back door, how big the rooms are, and it won't fall down.
PooperPig - Coming Soon
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Playing devil's advocate here - it doesn't sound like the sort of document you are presenting to the customer is customer-friendly; Can he be expected to understand
Ingo wrote:
activity-, class-, data-diagramms, state-machine, mockups, role-rights-matrix.
for example? If you present someone with too much information, much of which is not within their area of expertise, then you may as well not bother - what's the point other than trying to cover your arse? Simplify it, reduce the volume and then you have something he will surely sign off. It's like if you had a house built and, instead of nice 3d models, drawings etc. you get given great lists of load-bearing limits on joints, tile Housdorff units etc. when you just want to know it has a front ad back door, how big the rooms are, and it won't fall down.
PooperPig - Coming Soon
