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  3. How do you think artificial intelligence could improve the fintech?

How do you think artificial intelligence could improve the fintech?

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  • W William Front end

    Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?

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    Marc Clifton
    wrote on last edited by
    #21

    By getting rid of money. I'm serious. How much money is in your bank account is such as moronic and archaic way of measuring "wealth", by which I mean one's skills, knowledge, and things that don't have any real value in the world at the moment unless you can somehow "get rich" on your talents. What a f****** up way to live and do commerce.

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    • F Forogar

      I made a payment from my bank to pay off my credit card bill for the month. I then wanted to use that credit card a day or so later but it was rejected - lack of available credit. I called them about it and they said it can take up to 10 "business days" to clear the payment. Why? They knew about the payment pretty much instantly as they showed the "balance" reduced - but it took 10 more days for the "available credit" to increase because the sending bank had to confirm that they had sent the money and this can take up to 10 of those pesky business days (two weeks in other words). At this point I became speechless because my developer brain could not cope, so I hung up and used a different card for my shopping. Luckily I have two cards and can alternate between using them and paying them off. How do people with only one card manage?

      - I would love to change the world, but they won’t give me the source code.

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      David Crow
      wrote on last edited by
      #22

      Your delay might be a combination of Nacha and the "three days good funds" model.

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      • W William Front end

        Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?

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        Gary R Wheeler
        wrote on last edited by
        #23

        I'm going to be the grumpy old :elephant: here. If I need to adjust my account in some way that affects my access to something I rely on, I'm not going to do it through phone automation, especially when it wants you to talk to it. If I'm on the phone it means the web access couldn't do it. The chances that the phone system can do it are less than that. I think I have a reasonably understandable and clear speaking voice, yet a lot of these systems think when I say "operator" they think I said "fork your mother" and get all pissy about it. If I'm on the phone, I want to talk to a human being. The AI's being touted for these customer-facing systems aren't artificially intelligent at all. The AI or machine learning is just a fancy way to let humans use sloppy syntax negotiating their 14-node tree of permissible operations.

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        • W William Front end

          Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?

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          AAC Tech
          wrote on last edited by
          #24

          I don't. The key word is artificial - definitely NOT intelligence! The people who support it must be very unaware of themselves and feel quite inferior. It makes me laugh. Maybe AC would be a better name "artificial comedy". AI reminds me of quick sand. The more you struggle with it the deeper you sink. Sorry all but after 35 years in IT that's my view.

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          • W William Front end

            Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?

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            Martin ISDN
            wrote on last edited by
            #25

            everything has a flip side and history is written by the victors.

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            • OriginalGriffO OriginalGriff

              It always used to take 3 days to move any money anywhere, but the rules changed and now it's pretty much instantaneous in the UK. In fact, I can do a transfer from my (Spanish owned) UK bank account to my US dollar account (with a US bank address and sort code) so fast that I get an SMS saying it's arrived before it shows as having left my UK account via the internet banking page ... :laugh:

              "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

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              Forogar
              wrote on last edited by
              #26

              I wouldn't mind if was only three days - but two weeks?

              - I would love to change the world, but they won’t give me the source code.

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              • W William Front end

                Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?

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                Sr_Dogmeat
                wrote on last edited by
                #27

                What is being called artificial intelligence is nothing more than a really fact way to do statistical analysis. There is no understanding, no intelligence, just statistics.

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