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  3. How to diagnose hardware issues?

How to diagnose hardware issues?

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helpcsharpcsscomgame-dev
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  • S Super Lloyd

    -1) I mean they build and ship it to me, but, hmm.. I only removed the foam and plugged it, looks alright... 0) game stop and I got an error report window to send to the game company 1) I tried to job the various cable in the box a bit, but everything seems very firmly plugged, no give... it's all I can say... 2) ... Increasingly... I think I might have to buy some compressed air and replug everything! ^_^ Also idly wondering if 1000W PSU is enough, latest most powerfull gaming box by MWAVE have 1200 PSU (and I have 3 SSD, and i9, etc..) 3) yea all fans working fine, not over heating happening...

    A new .NET Serializer All in one Menu-Ribbon Bar Taking over the world since 1371!

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    Peter Adam
    wrote on last edited by
    #21

    Looks like your power supply is well within range:

    Do I need to upgrade my PSU for the RTX 40 Series?
    The RTX 40 Series doesn’t require a new power supply if you already meet the PSU wattage recommendations. The RTX 4090 TGP is 450 W and the minimum recommended PSU is 850 W. The 4080 16GB TGP is 320 W with a minimum recommended power supply of 750W, and the minimum recommended power supply for the 4080 12GB is 700W.

    Can you borrow a similar high-power PSU for testing? If you want to buy a new PSU, maybe it should not be Gigabyte (they had even exploding problems lately). [Here are some offers and a lot of power requirement calculators, advices](https://www.tomshardware.com/reviews/best-psus,4229.html) But the best would be testing with another PSU before buying a new one. Are some of the SSDs installed by you?

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    • S Super Lloyd

      Cyberpunk and BG3 all crash on repeat for me now, shortly after starting. Even Overwatch seems to crash (though less often). I don't see other people complaining and I suspect something with my system.... But.. I ran Memory Diagnostic: nothing found. DxDiag: not sure how to read it, but seems fine. Looking at Event Viewer, the error info is unhelpful. The only thing I know that is kind of strange with my system, and makes me slightly nervous, is if I use the power button to stop it, I can't start it for like 5 minutes.. if I try it glow briefly, start the fan and then stops. Looks like static electricity issue.. but no idea what to do about it or whether it is releated. I have this problem from day 1 (in April) but the game crashed only started this weekend... :/ I recently updated the NVidia driver, currently with latest 537.42, no one else seems to report that... :/

      A new .NET Serializer All in one Menu-Ribbon Bar Taking over the world since 1371!

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      milo xml
      wrote on last edited by
      #22

      I'm going with everyone else and say something is going on with your power supply. I would suspect that it has bad capacitors in it. I'm running a RTX 4070 with a 750W Seasonic power supply and haven't had any issues.

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      • M milo xml

        I'm going with everyone else and say something is going on with your power supply. I would suspect that it has bad capacitors in it. I'm running a RTX 4070 with a 750W Seasonic power supply and haven't had any issues.

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        Super Lloyd
        wrote on last edited by
        #23

        Actually... I have a fan on top of my video card that is not spinning at all... I wonder about heat now.. would explain random time to crash.. getting increasingly shorter as I restart the game....

        A new .NET Serializer All in one Menu-Ribbon Bar Taking over the world since 1371!

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        • S Super Lloyd

          Cyberpunk and BG3 all crash on repeat for me now, shortly after starting. Even Overwatch seems to crash (though less often). I don't see other people complaining and I suspect something with my system.... But.. I ran Memory Diagnostic: nothing found. DxDiag: not sure how to read it, but seems fine. Looking at Event Viewer, the error info is unhelpful. The only thing I know that is kind of strange with my system, and makes me slightly nervous, is if I use the power button to stop it, I can't start it for like 5 minutes.. if I try it glow briefly, start the fan and then stops. Looks like static electricity issue.. but no idea what to do about it or whether it is releated. I have this problem from day 1 (in April) but the game crashed only started this weekend... :/ I recently updated the NVidia driver, currently with latest 537.42, no one else seems to report that... :/

          A new .NET Serializer All in one Menu-Ribbon Bar Taking over the world since 1371!

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          jochance
          wrote on last edited by
          #24

          So I know this doesn't bear more than tenuous association, but I would install MSI Afterburner and set it up to use manual fan profile for the GPU and make it so that the fan goes 100% with near any heat.

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          • S Super Lloyd

            Cyberpunk and BG3 all crash on repeat for me now, shortly after starting. Even Overwatch seems to crash (though less often). I don't see other people complaining and I suspect something with my system.... But.. I ran Memory Diagnostic: nothing found. DxDiag: not sure how to read it, but seems fine. Looking at Event Viewer, the error info is unhelpful. The only thing I know that is kind of strange with my system, and makes me slightly nervous, is if I use the power button to stop it, I can't start it for like 5 minutes.. if I try it glow briefly, start the fan and then stops. Looks like static electricity issue.. but no idea what to do about it or whether it is releated. I have this problem from day 1 (in April) but the game crashed only started this weekend... :/ I recently updated the NVidia driver, currently with latest 537.42, no one else seems to report that... :/

            A new .NET Serializer All in one Menu-Ribbon Bar Taking over the world since 1371!

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            Steve Naidamast
            wrote on last edited by
            #25

            Your problem appears to be something that is shorting out. You just need to buy a new system if it is old or have it repaired by a qualified technician.

            Steve Naidamast Sr. Software Engineer Black Falcon Software, Inc. blackfalconsoftware@outlook.com

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            • OriginalGriffO OriginalGriff

              Dumps are fine when it's a software issue, but for hardware oddities they generally don't tell you much. Do you have an oscilloscope or multimeter? I'd start by looking at the simple stuff like PSU voltages. If it's all fine until you start a graphics intensive game, it's quite possible that the PSU can't keep up with the load and voltages are dropping out. What GPU card are you running, how many watts is it rated at, and what's the PSU rated at? I like to run with at least a 25% margin on the PSU - so if my processor, drives, and GPU are rated to need max 400W, I'll get a 500 or 550 watt PSU.

              "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

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              hpcoder2
              wrote on last edited by
              #26

              Oscilloscope for checking for faulty power supplies is a good idea - I ended up buying a cheap second hand one for exactly this purpose. A big alternative is a bin of spare parts. You can quite quickly isolate a faulty component if you can swap out components that are hopefully themselves good. Trouble is most people, even if they have multiple computers like me, the machines span different hardware generations, each of which have incompatible connectors between CPUs, memory modules, draw different amounts of power etc.

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