My favorite is this one I keep getting from a client, "Why can't I do it myself?". I've just started replying with the hard numbers on how much their change requests involve. It's only a 30 second change right? Just a 30 second change you'd have to do 4,000 times. Please, go ahead and do it, feel free to complain that I said it'd take two hours to safely do from our end to ensure we don't make a crater in your data somewhere.