(moved - replied to the wrong thread!) I run a similar service for a few friends and family members. In fact, one person liked it so much they have tried selling it to other local businesses (http://countertopmarketing.com). So far, it hasn't made me any money, but it's a fun side project. The business model he has set up is a little different (we also do data entry), so the pricing as it stands is likely not what she is looking for; but I'd be willing to work something out with her. As for getting the contacts out of outlook, that's pretty easy. She would just need to export them to a comma delimited file. We have a few companies that have way more contacts, so 1400 shouldn't be an issue. Shoot me an email, and we can chat about it: darin!ctmkt.com (replace ! with @)