We're facing most of the same issues that are being discussed on this thread. Here is a technical question that probably should be asked in a different forum: What is the best way to transmit user information via the internet to our web server where a database is accessed and a special code generated which is sent back to the installation program - all transparently to the user. I'm a C++/MFC programmer with no experience with ActiveX, Java, ASP, VB or any other internet language. Our install program is Install Shield. Thanks, Dave Saulnie