I have used PIA over a year and recommend it. But you also asked about TOR. PIA provides privacy so that your internet provider can't spy on you. It also provides encryption so you are safe on public Wifi. However, your browser also collects data on your browsing habits, so something like TOR is extremely valuable, in addition to a VPN. I don't use TOR, but I configured my browsers (both Chrome and Firefox) to clear my browsing history when I exit.

Completely agree. Charms does not work very good on desktops without a touchscreen. Most Microsoft consumers used desktops, so why alienate those people. I have to say it, Charms is not charming.

It's sad that people are prosecuted for trying to help. Here are some ideas. 1. Go to a cyber cafe. 2. Don't use your real name. 3. Change your computer name to something unrelated to your real identity. 4. Override your MAC address 5. Connect to the cyber cafe internet. 6. Use a temporary email account 7. Send the company an email and explain the problem. I would be honest about the steps you took to conceal your identity and the reason why you did it. 8. After the email, put everything on your computer back the way it was.