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  3. HELP HELP HELP! (Computer won't start up)

HELP HELP HELP! (Computer won't start up)

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  • C ColinDavies

    Domenic [CPUA 0x1337] wrote: Do you have any constructive advice? If I started giving you help, others would expect it as well and most of my advice is darn unreliable, as I have enough of my own problems. Anyhow a longshot :

    Ntfs.sysPAGE_FAULT_IN_NONPAGED_AREA

    Your HardDisk has a hardware type problem, try doing a scan disk and a defrag if it lives that long. If it is the HD reinstalling XP each time will just count against the number of Activations you are permitted. Have fun Regardz Colin J Davies

    Sonork ID 100.9197:Colin

    I think it's interesting that we often qu-ote each other in our sigs and attribute the qu-otes to "The Lounge". --- Daniel Fergusson, "The Lounge"

    D Offline
    D Offline
    Domenic Denicola
    wrote on last edited by
    #8

    So do you think my data is recoverable? What would you recommend? Are you thinking I should just do whatever possible to get my data onto floppies, and then make the manufacturer give me a new HD? Is it really that fatal? From my reading of it, it seems that perhaps my constant restarting because of the USB keyboard has corrupted the Ntfs.sys file, and if I just fix that, it might come back to life. And reinstalling XP would, of course, do that. Does that sound totally off?

    -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

    C 1 Reply Last reply
    0
    • D Domenic Denicola

      I feel like I am going to cry. My brand new computer, just got it for Christmas, has decided to hate me all of a sudden. It won't start up. This is my first time with this kind of computer trouble for myself, the only other time was my mom's compuer, which eventually got shipped back and reformatted and 300+ pages of her work was lost. :(( Background Information: I have been noticing increasing instability when playing Jedi Outcast. That's really all I can think of. It likes to crash (GPF), then the desktop comes back with washed out colors, and I just restart. This morning, it crashed in a civilized manner (shut itself down with an error message), and since the colors weren't washed out, I thought I could still use the computer. Well, I couldn't shut down after a while (click the button, the desktop comes back, nothing happens). And pressing CTRL+ALT+DEL did NOTHING. Then I clicked on the start button and the whole thing froze. So I did a hard reboot. I don't know if that has anything to do with it. The Problem: I was happily typing away my ASP.NET code in VS.NET, and suddenly a illegal operation occurs (of course, those dialogs don't say illegal operation anymore in XP, it is nicer with a send error report option, but basically its still a GPF). No biggie, I thought, my data's saved. So I go to click Don't Send Error Report, and the whole thing RESTARTS with a flash of a blue screen before (XP doesn't show the blue screens, it just restarts). Then it restarts, and of course I have a floppy disk in the drive so it says remove disk and press any key. And since I have a USB keyboard that refuses to work in DOS mode, I can't press any key and instead have to press the restart button (I'm sorry!). On this reboot, after a small amount of the XP logo screen, I get the error message: The Error Message: This is before me right now as I speak, on a blue screen with white text. Here goes:

      A problem has been detected and Windows has been shut down to prevent damage to your computer.

      The problem seems to be caused by the following file: Ntfs.sys

      PAGE_FAULT_IN_NONPAGED_AREA

      If this is the first time you've seen this Stop error screen,
      restart your computer. If this screen appears again, follow
      these steps:

      Check to make sure any new hardware or software is properly installed.
      If this is a new installation, ask your hardware or software manufacturer
      for any Windows updates you might need.

      If problems continue, disable or remove any newly inst

      D Offline
      D Offline
      David Stone
      wrote on last edited by
      #9

      Hey Domenic, Basically, from what I have seen before(I have XP Pro) and this... You're screwed. :( Time for a reformat. You were using NTFS, so stick your HD into another Win2K or XP box and see if you can recover your data(not likely). Otherwise, the aforementioned solution of reformatting is the only option. When my laptop crashed, everything went. I had no other options. Go buy Norton Ghost and ghost your drive onto a CD-R or RW. Ghost 2002 has the option to burn the image within the program itself. That way, no reactivation with XP when you need to recover from a crash. Besides, Ghost doesn't take that long to make an image after the first time. It just adds files to the image and doesn't have to recompile the whole thing. Sorry I couldn't be more help, David Stone dstone@newcenturytitle.com "I am but mad north-northwest, when the wind is southerly I know a hawk from a handsaw." -Hamlet

      1 Reply Last reply
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      • D Domenic Denicola

        I feel like I am going to cry. My brand new computer, just got it for Christmas, has decided to hate me all of a sudden. It won't start up. This is my first time with this kind of computer trouble for myself, the only other time was my mom's compuer, which eventually got shipped back and reformatted and 300+ pages of her work was lost. :(( Background Information: I have been noticing increasing instability when playing Jedi Outcast. That's really all I can think of. It likes to crash (GPF), then the desktop comes back with washed out colors, and I just restart. This morning, it crashed in a civilized manner (shut itself down with an error message), and since the colors weren't washed out, I thought I could still use the computer. Well, I couldn't shut down after a while (click the button, the desktop comes back, nothing happens). And pressing CTRL+ALT+DEL did NOTHING. Then I clicked on the start button and the whole thing froze. So I did a hard reboot. I don't know if that has anything to do with it. The Problem: I was happily typing away my ASP.NET code in VS.NET, and suddenly a illegal operation occurs (of course, those dialogs don't say illegal operation anymore in XP, it is nicer with a send error report option, but basically its still a GPF). No biggie, I thought, my data's saved. So I go to click Don't Send Error Report, and the whole thing RESTARTS with a flash of a blue screen before (XP doesn't show the blue screens, it just restarts). Then it restarts, and of course I have a floppy disk in the drive so it says remove disk and press any key. And since I have a USB keyboard that refuses to work in DOS mode, I can't press any key and instead have to press the restart button (I'm sorry!). On this reboot, after a small amount of the XP logo screen, I get the error message: The Error Message: This is before me right now as I speak, on a blue screen with white text. Here goes:

        A problem has been detected and Windows has been shut down to prevent damage to your computer.

        The problem seems to be caused by the following file: Ntfs.sys

        PAGE_FAULT_IN_NONPAGED_AREA

        If this is the first time you've seen this Stop error screen,
        restart your computer. If this screen appears again, follow
        these steps:

        Check to make sure any new hardware or software is properly installed.
        If this is a new installation, ask your hardware or software manufacturer
        for any Windows updates you might need.

        If problems continue, disable or remove any newly inst

        B Offline
        B Offline
        Ben Burnett
        wrote on last edited by
        #10

        Is it an AMD machine? cheers, -Ben

        D 1 Reply Last reply
        0
        • D Domenic Denicola

          So do you think my data is recoverable? What would you recommend? Are you thinking I should just do whatever possible to get my data onto floppies, and then make the manufacturer give me a new HD? Is it really that fatal? From my reading of it, it seems that perhaps my constant restarting because of the USB keyboard has corrupted the Ntfs.sys file, and if I just fix that, it might come back to life. And reinstalling XP would, of course, do that. Does that sound totally off?

          -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

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          C Offline
          ColinDavies
          wrote on last edited by
          #11

          I don't know much about the Ntfs.sys file, :-( Also swapping it to another box probably won't work because of "activation" so that system of elimination won't help. You could however use it as a non-system HD from another box, if booting is a disaster. And do your scandisk etc from there. Regardz Colin J Davies

          Sonork ID 100.9197:Colin

          I think it's interesting that we often qu-ote each other in our sigs and attribute the qu-otes to "The Lounge". --- Daniel Fergusson, "The Lounge"

          1 Reply Last reply
          0
          • B Ben Burnett

            Is it an AMD machine? cheers, -Ben

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            Domenic Denicola
            wrote on last edited by
            #12

            Yes. Athlon XP 2000+

            -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

            B 1 Reply Last reply
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            • D Domenic Denicola

              Yes. Athlon XP 2000+

              -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

              B Offline
              B Offline
              Ben Burnett
              wrote on last edited by
              #13

              All right, this may sound really stupid but my friend almost sent his system back because of a similar problem. I checked the drives for him; they were fine. I check all his PCI cards for him; they too, were fine. It turned out that his CPU had slipped out just a smidgen (or had not been inserted properly by they manufacturer). It was a simple mater of removing and reinserting the CPU. Things ran great after this. I’m not saying it’s the same for you, but if you’ve checked everything else, then you might want to try re-setting your chip into the socket (And yes, for others reading this, I am aware that the Ntfs.sys does imply that it has something to do with the disk drives, but we got the same thing and it had nothing to do with it) Good luck in your efforts. cheers, -Ben

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              • D Domenic Denicola

                Safe mode doesn't work -- should I try this with a startup disk? If so, should I wait to create an XP home one or use a 98 one? I assume that a startup disk can get me to a command prompt in XP, no?

                -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

                B Offline
                B Offline
                Ben Burnett
                wrote on last edited by
                #14

                You can use you XP installation CD to boot into the recovery console, you can run chkdsk from there. The installation disk will prompt you for a rescue disk, but will work even if you don't have one (though it may not be as effective). cheers, -Ben

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                • D Domenic Denicola

                  I feel like I am going to cry. My brand new computer, just got it for Christmas, has decided to hate me all of a sudden. It won't start up. This is my first time with this kind of computer trouble for myself, the only other time was my mom's compuer, which eventually got shipped back and reformatted and 300+ pages of her work was lost. :(( Background Information: I have been noticing increasing instability when playing Jedi Outcast. That's really all I can think of. It likes to crash (GPF), then the desktop comes back with washed out colors, and I just restart. This morning, it crashed in a civilized manner (shut itself down with an error message), and since the colors weren't washed out, I thought I could still use the computer. Well, I couldn't shut down after a while (click the button, the desktop comes back, nothing happens). And pressing CTRL+ALT+DEL did NOTHING. Then I clicked on the start button and the whole thing froze. So I did a hard reboot. I don't know if that has anything to do with it. The Problem: I was happily typing away my ASP.NET code in VS.NET, and suddenly a illegal operation occurs (of course, those dialogs don't say illegal operation anymore in XP, it is nicer with a send error report option, but basically its still a GPF). No biggie, I thought, my data's saved. So I go to click Don't Send Error Report, and the whole thing RESTARTS with a flash of a blue screen before (XP doesn't show the blue screens, it just restarts). Then it restarts, and of course I have a floppy disk in the drive so it says remove disk and press any key. And since I have a USB keyboard that refuses to work in DOS mode, I can't press any key and instead have to press the restart button (I'm sorry!). On this reboot, after a small amount of the XP logo screen, I get the error message: The Error Message: This is before me right now as I speak, on a blue screen with white text. Here goes:

                  A problem has been detected and Windows has been shut down to prevent damage to your computer.

                  The problem seems to be caused by the following file: Ntfs.sys

                  PAGE_FAULT_IN_NONPAGED_AREA

                  If this is the first time you've seen this Stop error screen,
                  restart your computer. If this screen appears again, follow
                  these steps:

                  Check to make sure any new hardware or software is properly installed.
                  If this is a new installation, ask your hardware or software manufacturer
                  for any Windows updates you might need.

                  If problems continue, disable or remove any newly inst

                  D Offline
                  D Offline
                  David Wulff
                  wrote on last edited by
                  #15

                  I experienced a similar problem with Windows 2000, which eventaully was tracked down to me compressing the system volume. Bad idea. After months of operating without any problems, Windows,in all it's glory, decided to compress the ntldr program and some other assorted OS load programs. Of course, as the NTFS driver was not loaded until after the newly compressed files, I kept getting Ntfs.sys errors on a lovely dark blue background. In the end I just slotted in a spare hard drive as the primary drive, installed Windows 2000 on it, cloned the old drive to a spare partition and decompressed the drive's file system, swapped the drives again and booted as before. Of course, I would recomend you check the hardware first - make sure everything is slotted in snugly and clear out any dust. If that doesn't work and you need to try a new drive, make sure you always create a clone of the current drive before f--king with it. It is always a good idea to be safer rather than sorry when your data is concerned. ____________________ David Wulff It's in our nature to destroy ourselves. It's in our nature to kill ourselves. It's in our nature to kill each other. It's in our nature to kill kill kill. - Blood Brothers by Papa Roach; album: Infest

                  D 1 Reply Last reply
                  0
                  • B Ben Burnett

                    All right, this may sound really stupid but my friend almost sent his system back because of a similar problem. I checked the drives for him; they were fine. I check all his PCI cards for him; they too, were fine. It turned out that his CPU had slipped out just a smidgen (or had not been inserted properly by they manufacturer). It was a simple mater of removing and reinserting the CPU. Things ran great after this. I’m not saying it’s the same for you, but if you’ve checked everything else, then you might want to try re-setting your chip into the socket (And yes, for others reading this, I am aware that the Ntfs.sys does imply that it has something to do with the disk drives, but we got the same thing and it had nothing to do with it) Good luck in your efforts. cheers, -Ben

                    D Offline
                    D Offline
                    Domenic Denicola
                    wrote on last edited by
                    #16

                    I haven't mucked around with the CPU before, is this EZ enough to do without any experience? Anything I should know first? Thank you.

                    -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

                    J R 2 Replies Last reply
                    0
                    • D David Wulff

                      I experienced a similar problem with Windows 2000, which eventaully was tracked down to me compressing the system volume. Bad idea. After months of operating without any problems, Windows,in all it's glory, decided to compress the ntldr program and some other assorted OS load programs. Of course, as the NTFS driver was not loaded until after the newly compressed files, I kept getting Ntfs.sys errors on a lovely dark blue background. In the end I just slotted in a spare hard drive as the primary drive, installed Windows 2000 on it, cloned the old drive to a spare partition and decompressed the drive's file system, swapped the drives again and booted as before. Of course, I would recomend you check the hardware first - make sure everything is slotted in snugly and clear out any dust. If that doesn't work and you need to try a new drive, make sure you always create a clone of the current drive before f--king with it. It is always a good idea to be safer rather than sorry when your data is concerned. ____________________ David Wulff It's in our nature to destroy ourselves. It's in our nature to kill ourselves. It's in our nature to kill each other. It's in our nature to kill kill kill. - Blood Brothers by Papa Roach; album: Infest

                      D Offline
                      D Offline
                      Domenic Denicola
                      wrote on last edited by
                      #17

                      David Wulff wrote: In the end I just slotted in a spare hard drive as the primary drive, installed Windows 2000 on it, cloned the old drive to a spare partition and decompressed the drive's file system, swapped the drives again and booted as before. God, you make it sound so easy :rolleyes: I happen to have no spare hard drives, have no idea what cloning is (just copying?), don't know how to make partititions, and am very afraid of my computer's insides as I feel that I'm going to break something.

                      -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

                      D 1 Reply Last reply
                      0
                      • B Ben Burnett

                        You can use you XP installation CD to boot into the recovery console, you can run chkdsk from there. The installation disk will prompt you for a rescue disk, but will work even if you don't have one (though it may not be as effective). cheers, -Ben

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                        Domenic Denicola
                        wrote on last edited by
                        #18

                        How? I have a Windows XP CD I got at the VS.NET Launch (the manufacturer didn't send one) in the drive, but when starting up nothing changes. Is there something special I have to do? Maybe you are referring to the disk that's titled CYBERPOWER Inc. Recovery CD-ROM and has Windows XP Professional System CD printed in smaller letters? I don't want to mess with that disk until I get a clear indication of what it does, because I think it might reformat. Or do you think that's definitely it?

                        -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

                        D 1 Reply Last reply
                        0
                        • B Ben Burnett

                          You can use you XP installation CD to boot into the recovery console, you can run chkdsk from there. The installation disk will prompt you for a rescue disk, but will work even if you don't have one (though it may not be as effective). cheers, -Ben

                          J Offline
                          J Offline
                          John M Drescher
                          wrote on last edited by
                          #19

                          I'd try the recovery console first. If it crashes loading the recovery console off the CD its some kind of hardware problem which I suspect by your description of the amount of times it crashes. I have almost no experience with XP but I have been using Win2k since it has been released and it almost never crashes unless there is a hardware / driver problem or you use Datek streamer while Zone Alarm is running..

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                          • J John M Drescher

                            I'd try the recovery console first. If it crashes loading the recovery console off the CD its some kind of hardware problem which I suspect by your description of the amount of times it crashes. I have almost no experience with XP but I have been using Win2k since it has been released and it almost never crashes unless there is a hardware / driver problem or you use Datek streamer while Zone Alarm is running..

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                            Domenic Denicola
                            wrote on last edited by
                            #20

                            Yes but how do you get to this fabled recovery console? Which CD are we talking about? It crashes after the logo screen is shown; it seems that there should be plenty of time to access this recovery console beforehand if I can just figure out HOW!

                            -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

                            J 1 Reply Last reply
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                            • D Domenic Denicola

                              David Wulff wrote: In the end I just slotted in a spare hard drive as the primary drive, installed Windows 2000 on it, cloned the old drive to a spare partition and decompressed the drive's file system, swapped the drives again and booted as before. God, you make it sound so easy :rolleyes: I happen to have no spare hard drives, have no idea what cloning is (just copying?), don't know how to make partititions, and am very afraid of my computer's insides as I feel that I'm going to break something.

                              -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

                              D Offline
                              D Offline
                              David Wulff
                              wrote on last edited by
                              #21

                              Domenic [CPUA 0x1337] wrote: and am very afraid of my computer's insides as I feel that I'm going to break something. In that case, call the support people round. ____________________ David Wulff It's in our nature to destroy ourselves. It's in our nature to kill ourselves. It's in our nature to kill each other. It's in our nature to kill kill kill. - Blood Brothers by Papa Roach; album: Infest

                              D 1 Reply Last reply
                              0
                              • D Domenic Denicola

                                I feel like I am going to cry. My brand new computer, just got it for Christmas, has decided to hate me all of a sudden. It won't start up. This is my first time with this kind of computer trouble for myself, the only other time was my mom's compuer, which eventually got shipped back and reformatted and 300+ pages of her work was lost. :(( Background Information: I have been noticing increasing instability when playing Jedi Outcast. That's really all I can think of. It likes to crash (GPF), then the desktop comes back with washed out colors, and I just restart. This morning, it crashed in a civilized manner (shut itself down with an error message), and since the colors weren't washed out, I thought I could still use the computer. Well, I couldn't shut down after a while (click the button, the desktop comes back, nothing happens). And pressing CTRL+ALT+DEL did NOTHING. Then I clicked on the start button and the whole thing froze. So I did a hard reboot. I don't know if that has anything to do with it. The Problem: I was happily typing away my ASP.NET code in VS.NET, and suddenly a illegal operation occurs (of course, those dialogs don't say illegal operation anymore in XP, it is nicer with a send error report option, but basically its still a GPF). No biggie, I thought, my data's saved. So I go to click Don't Send Error Report, and the whole thing RESTARTS with a flash of a blue screen before (XP doesn't show the blue screens, it just restarts). Then it restarts, and of course I have a floppy disk in the drive so it says remove disk and press any key. And since I have a USB keyboard that refuses to work in DOS mode, I can't press any key and instead have to press the restart button (I'm sorry!). On this reboot, after a small amount of the XP logo screen, I get the error message: The Error Message: This is before me right now as I speak, on a blue screen with white text. Here goes:

                                A problem has been detected and Windows has been shut down to prevent damage to your computer.

                                The problem seems to be caused by the following file: Ntfs.sys

                                PAGE_FAULT_IN_NONPAGED_AREA

                                If this is the first time you've seen this Stop error screen,
                                restart your computer. If this screen appears again, follow
                                these steps:

                                Check to make sure any new hardware or software is properly installed.
                                If this is a new installation, ask your hardware or software manufacturer
                                for any Windows updates you might need.

                                If problems continue, disable or remove any newly inst

                                I Offline
                                I Offline
                                ISIS55
                                wrote on last edited by
                                #22

                                Domenic [CPUA 0x1337] wrote: which eventually got shipped back and reformatted and 300+ pages of her work was lost. Those bastard labs, always take the easy way and format. My friend had his HD formatted for a very foolish problem, that when occured the second time I fixed within minutes and all the data was saved... But you can't always blame it on them, you should always keep a decent backup, especially if its work related. I know making daily backup sometimes is tedious, but those 300 pages didn't get done in one afternoon so... :suss: Isaac Sasson, Lean, mean posting machine! Sonork ID 100.13704

                                1 Reply Last reply
                                0
                                • D Domenic Denicola

                                  Yes but how do you get to this fabled recovery console? Which CD are we talking about? It crashes after the logo screen is shown; it seems that there should be plenty of time to access this recovery console beforehand if I can just figure out HOW!

                                  -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

                                  J Offline
                                  J Offline
                                  James T Johnson
                                  wrote on last edited by
                                  #23

                                  Warning: I didn't read the rest of the thread so someone else may have offered this advice. You need to go into your CMOS (when you boot the computer it'll say something like "Press DEL to enter Setup") and make it so that the first boot device is your CD-ROM. You'll have to play around to figure out how to change that because each one is a bit different. If you can specify 3 or more boot devices: 1) CD-ROM 2) Floppy 3) IDE0 (or Hard Drive whatever #2 read before you changed it) If you can only specify 2 boot devices 1) CD-ROM 2) IDE0 (or whatever #1 read before you changed it) Once you make that change save settings and exit and make sure you have the WinXP CD ROM in, you should then enter the setup console and from there you can choose to recover/install/exit. HTH, James Sonork: Hasaki "I left there in the morning with their God tucked underneath my arm their half-assed smiles and the book of rules. So I asked this God a question and by way of firm reply, He said - I'm not the kind you have to wind up on Sundays." "Wind Up" from Aqualung, Jethro Tull 1971

                                  D 1 Reply Last reply
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                                  • D Domenic Denicola

                                    I haven't mucked around with the CPU before, is this EZ enough to do without any experience? Anything I should know first? Thank you.

                                    -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

                                    J Offline
                                    J Offline
                                    Jeremy Falcon
                                    wrote on last edited by
                                    #24

                                    Unplug the computer. Wash and dry your hands to remove excess oil from them. Touch the metal chasis covering the power supply! In case you have an built-up charge this will discharge any static. It's easy to fry something on the motherboard (I've done it before.). Remove the heatsink with a non-magnetic screwdriver (I use a flathead to pry with.) if you can't get it with your hands alone. There should be what's called a ZIF (Zero Insertion Force) lever next to the CPU, pull it up and you "should" be able to pull out the processor. Pay attention to the way it's set in too! Don't be too careless because electronics can maintain a charge for a long time. After the first couple of times; however, doing this will be like falling off a log. Jeremy L. Falcon "The One Who Said, 'The One Who Said...'" Homepage : Feature Article : Sonork = 100.16311

                                    1 Reply Last reply
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                                    • J James T Johnson

                                      Warning: I didn't read the rest of the thread so someone else may have offered this advice. You need to go into your CMOS (when you boot the computer it'll say something like "Press DEL to enter Setup") and make it so that the first boot device is your CD-ROM. You'll have to play around to figure out how to change that because each one is a bit different. If you can specify 3 or more boot devices: 1) CD-ROM 2) Floppy 3) IDE0 (or Hard Drive whatever #2 read before you changed it) If you can only specify 2 boot devices 1) CD-ROM 2) IDE0 (or whatever #1 read before you changed it) Once you make that change save settings and exit and make sure you have the WinXP CD ROM in, you should then enter the setup console and from there you can choose to recover/install/exit. HTH, James Sonork: Hasaki "I left there in the morning with their God tucked underneath my arm their half-assed smiles and the book of rules. So I asked this God a question and by way of firm reply, He said - I'm not the kind you have to wind up on Sundays." "Wind Up" from Aqualung, Jethro Tull 1971

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                                      Domenic Denicola
                                      wrote on last edited by
                                      #25

                                      Thanks for trying, I did what you set, got into XP setup, and whenever I choose to either install XP or use the recovery console, it gives me the same error.

                                      -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

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                                      • D Domenic Denicola

                                        I feel like I am going to cry. My brand new computer, just got it for Christmas, has decided to hate me all of a sudden. It won't start up. This is my first time with this kind of computer trouble for myself, the only other time was my mom's compuer, which eventually got shipped back and reformatted and 300+ pages of her work was lost. :(( Background Information: I have been noticing increasing instability when playing Jedi Outcast. That's really all I can think of. It likes to crash (GPF), then the desktop comes back with washed out colors, and I just restart. This morning, it crashed in a civilized manner (shut itself down with an error message), and since the colors weren't washed out, I thought I could still use the computer. Well, I couldn't shut down after a while (click the button, the desktop comes back, nothing happens). And pressing CTRL+ALT+DEL did NOTHING. Then I clicked on the start button and the whole thing froze. So I did a hard reboot. I don't know if that has anything to do with it. The Problem: I was happily typing away my ASP.NET code in VS.NET, and suddenly a illegal operation occurs (of course, those dialogs don't say illegal operation anymore in XP, it is nicer with a send error report option, but basically its still a GPF). No biggie, I thought, my data's saved. So I go to click Don't Send Error Report, and the whole thing RESTARTS with a flash of a blue screen before (XP doesn't show the blue screens, it just restarts). Then it restarts, and of course I have a floppy disk in the drive so it says remove disk and press any key. And since I have a USB keyboard that refuses to work in DOS mode, I can't press any key and instead have to press the restart button (I'm sorry!). On this reboot, after a small amount of the XP logo screen, I get the error message: The Error Message: This is before me right now as I speak, on a blue screen with white text. Here goes:

                                        A problem has been detected and Windows has been shut down to prevent damage to your computer.

                                        The problem seems to be caused by the following file: Ntfs.sys

                                        PAGE_FAULT_IN_NONPAGED_AREA

                                        If this is the first time you've seen this Stop error screen,
                                        restart your computer. If this screen appears again, follow
                                        these steps:

                                        Check to make sure any new hardware or software is properly installed.
                                        If this is a new installation, ask your hardware or software manufacturer
                                        for any Windows updates you might need.

                                        If problems continue, disable or remove any newly inst

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                                        Maximilian Hanel
                                        wrote on last edited by
                                        #26

                                        Hi Domenic, the first thing I would try is to plug new/other RAM in the maschine. I had several machines where page faults were generated in response of defect RAM. So give it a try before you start a fresh install... Max

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                                        • D David Wulff

                                          Domenic [CPUA 0x1337] wrote: and am very afraid of my computer's insides as I feel that I'm going to break something. In that case, call the support people round. ____________________ David Wulff It's in our nature to destroy ourselves. It's in our nature to kill ourselves. It's in our nature to kill each other. It's in our nature to kill kill kill. - Blood Brothers by Papa Roach; album: Infest

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                                          Domenic Denicola
                                          wrote on last edited by
                                          #27

                                          LOL, I wish. This computer came from the cheapest biddder, no on-site support included.

                                          -Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."

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