HELP HELP HELP! (Computer won't start up)
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I haven't mucked around with the CPU before, is this EZ enough to do without any experience? Anything I should know first? Thank you.
-Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."
Unplug the computer. Wash and dry your hands to remove excess oil from them. Touch the metal chasis covering the power supply! In case you have an built-up charge this will discharge any static. It's easy to fry something on the motherboard (I've done it before.). Remove the heatsink with a non-magnetic screwdriver (I use a flathead to pry with.) if you can't get it with your hands alone. There should be what's called a ZIF (Zero Insertion Force) lever next to the CPU, pull it up and you "should" be able to pull out the processor. Pay attention to the way it's set in too! Don't be too careless because electronics can maintain a charge for a long time. After the first couple of times; however, doing this will be like falling off a log. Jeremy L. Falcon "The One Who Said, 'The One Who Said...'" Homepage : Feature Article : Sonork = 100.16311
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Warning: I didn't read the rest of the thread so someone else may have offered this advice. You need to go into your CMOS (when you boot the computer it'll say something like "Press DEL to enter Setup") and make it so that the first boot device is your CD-ROM. You'll have to play around to figure out how to change that because each one is a bit different. If you can specify 3 or more boot devices: 1) CD-ROM 2) Floppy 3) IDE0 (or Hard Drive whatever #2 read before you changed it) If you can only specify 2 boot devices 1) CD-ROM 2) IDE0 (or whatever #1 read before you changed it) Once you make that change save settings and exit and make sure you have the WinXP CD ROM in, you should then enter the setup console and from there you can choose to recover/install/exit. HTH, James Sonork: Hasaki "I left there in the morning with their God tucked underneath my arm their half-assed smiles and the book of rules. So I asked this God a question and by way of firm reply, He said - I'm not the kind you have to wind up on Sundays." "Wind Up" from Aqualung, Jethro Tull 1971
Thanks for trying, I did what you set, got into XP setup, and whenever I choose to either install XP or use the recovery console, it gives me the same error.
-Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."
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I feel like I am going to cry. My brand new computer, just got it for Christmas, has decided to hate me all of a sudden. It won't start up. This is my first time with this kind of computer trouble for myself, the only other time was my mom's compuer, which eventually got shipped back and reformatted and 300+ pages of her work was lost. :(( Background Information: I have been noticing increasing instability when playing Jedi Outcast. That's really all I can think of. It likes to crash (GPF), then the desktop comes back with washed out colors, and I just restart. This morning, it crashed in a civilized manner (shut itself down with an error message), and since the colors weren't washed out, I thought I could still use the computer. Well, I couldn't shut down after a while (click the button, the desktop comes back, nothing happens). And pressing CTRL+ALT+DEL did NOTHING. Then I clicked on the start button and the whole thing froze. So I did a hard reboot. I don't know if that has anything to do with it. The Problem: I was happily typing away my ASP.NET code in VS.NET, and suddenly a illegal operation occurs (of course, those dialogs don't say illegal operation anymore in XP, it is nicer with a send error report option, but basically its still a GPF). No biggie, I thought, my data's saved. So I go to click Don't Send Error Report, and the whole thing RESTARTS with a flash of a blue screen before (XP doesn't show the blue screens, it just restarts). Then it restarts, and of course I have a floppy disk in the drive so it says remove disk and press any key. And since I have a USB keyboard that refuses to work in DOS mode, I can't press any key and instead have to press the restart button (I'm sorry!). On this reboot, after a small amount of the XP logo screen, I get the error message: The Error Message: This is before me right now as I speak, on a blue screen with white text. Here goes:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: Ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA
If this is the first time you've seen this Stop error screen,
restart your computer. If this screen appears again, follow
these steps:Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.If problems continue, disable or remove any newly inst
Hi Domenic, the first thing I would try is to plug new/other RAM in the maschine. I had several machines where page faults were generated in response of defect RAM. So give it a try before you start a fresh install... Max
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Domenic [CPUA 0x1337] wrote: and am very afraid of my computer's insides as I feel that I'm going to break something. In that case, call the support people round. ____________________ David Wulff It's in our nature to destroy ourselves. It's in our nature to kill ourselves. It's in our nature to kill each other. It's in our nature to kill kill kill. - Blood Brothers by Papa Roach; album: Infest
LOL, I wish. This computer came from the cheapest biddder, no on-site support included.
-Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."
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Hi Domenic, the first thing I would try is to plug new/other RAM in the maschine. I had several machines where page faults were generated in response of defect RAM. So give it a try before you start a fresh install... Max
I don't have any other DDR RAM lying around, so would taking out each 256MB chip one at a time work? I would assume the problem could only be with one of them, no? And how exactly would I go about this? I could probably figure it out, but is there anything special I should know?
-Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."
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Domenic, You can recover from xp, 2000, nt hard drive failures in only a couple ways. First off, if the problem is actually ntfs.sys and its corrupted there is no way the system can read the data off the nt(File System). Option 1: Install XP to another folder on the same drive. You can then recover your data and delete the old version. Or just backup your data and start from scratch. (This works in NT and 2000, but not sure about XP). Option 2: Use the Recovery console, or "Fix a damaged installation" part of setup. As was stated in a previous thread, boot to your recovery CD. This still should have the ntldr and the necessary files to boot your system into the recovery console. Set up the bios like the other guy stated. First boot device should be cdrom, second hard drive, third floppy. The setup will replace the damaged ntfs file and hopefully fix your problem. Option 3: www.sysinternals.com has a utility that will allow you to boot into a win9x system and use fat32 to read an ntfs volume. I'm not sure if its 2 way read / write, but it may be. Option 4: Run the recovery cd to bring your pc exactly back to the way it was brand new. On time, (at band camp), I messed up an NT install by trying to switch it from 1 processor kernel to 2 processor kernel. It wasnt pretty. Option 1 was the only one that worked for me, but that was NT not XP. Oh, and if you still cant get it, boot to command prompt only and manually copy the ntfs.sys file from the install media to the hard drive. Good luck, let me know if I can help more. Frank
1 & 2) I can't use the install CD. Whenever I choose either to install or use the recovery console, it gives me the error. 3) Sounds good, so how would I go about moving the hard drive from one computer to another? Despite my software expertise, I am scared of hardware. ;P 4) Nooooo :) Command promt only doesn't work either :(
-Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."
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I feel like I am going to cry. My brand new computer, just got it for Christmas, has decided to hate me all of a sudden. It won't start up. This is my first time with this kind of computer trouble for myself, the only other time was my mom's compuer, which eventually got shipped back and reformatted and 300+ pages of her work was lost. :(( Background Information: I have been noticing increasing instability when playing Jedi Outcast. That's really all I can think of. It likes to crash (GPF), then the desktop comes back with washed out colors, and I just restart. This morning, it crashed in a civilized manner (shut itself down with an error message), and since the colors weren't washed out, I thought I could still use the computer. Well, I couldn't shut down after a while (click the button, the desktop comes back, nothing happens). And pressing CTRL+ALT+DEL did NOTHING. Then I clicked on the start button and the whole thing froze. So I did a hard reboot. I don't know if that has anything to do with it. The Problem: I was happily typing away my ASP.NET code in VS.NET, and suddenly a illegal operation occurs (of course, those dialogs don't say illegal operation anymore in XP, it is nicer with a send error report option, but basically its still a GPF). No biggie, I thought, my data's saved. So I go to click Don't Send Error Report, and the whole thing RESTARTS with a flash of a blue screen before (XP doesn't show the blue screens, it just restarts). Then it restarts, and of course I have a floppy disk in the drive so it says remove disk and press any key. And since I have a USB keyboard that refuses to work in DOS mode, I can't press any key and instead have to press the restart button (I'm sorry!). On this reboot, after a small amount of the XP logo screen, I get the error message: The Error Message: This is before me right now as I speak, on a blue screen with white text. Here goes:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: Ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA
If this is the first time you've seen this Stop error screen,
restart your computer. If this screen appears again, follow
these steps:Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.If problems continue, disable or remove any newly inst
Domenic, You can recover from xp, 2000, nt hard drive failures in only a couple ways. First off, if the problem is actually ntfs.sys and its corrupted there is no way the system can read the data off the nt(File System). Option 1: Install XP to another folder on the same drive. You can then recover your data and delete the old version. Or just backup your data and start from scratch. (This works in NT and 2000, but not sure about XP). Option 2: Use the Recovery console, or "Fix a damaged installation" part of setup. As was stated in a previous thread, boot to your recovery CD. This still should have the ntldr and the necessary files to boot your system into the recovery console. Set up the bios like the other guy stated. First boot device should be cdrom, second hard drive, third floppy. The setup will replace the damaged ntfs file and hopefully fix your problem. Option 3: www.sysinternals.com has a utility that will allow you to boot into a win9x system and use fat32 to read an ntfs volume. I'm not sure if its 2 way read / write, but it may be. Option 4: Run the recovery cd to bring your pc exactly back to the way it was brand new. On time, (at band camp), I messed up an NT install by trying to switch it from 1 processor kernel to 2 processor kernel. It wasnt pretty. Option 1 was the only one that worked for me, but that was NT not XP. Oh, and if you still cant get it, boot to command prompt only and manually copy the ntfs.sys file from the install media to the hard drive. Good luck, let me know if I can help more. Frank
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1 & 2) I can't use the install CD. Whenever I choose either to install or use the recovery console, it gives me the error. 3) Sounds good, so how would I go about moving the hard drive from one computer to another? Despite my software expertise, I am scared of hardware. ;P 4) Nooooo :) Command promt only doesn't work either :(
-Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."
Domenic [CPUA 0x1337] wrote: Sounds good, so how would I go about moving the hard drive from one computer to another? Despite my software expertise, I am scared of hardware First, you have to have a spare 9x machine lying around. :) Second, open the XP machine case and unplug the power and ribbon (grey thin) cable from the hard drive. And, unscrew it from the mount. Move the XP HD from there to the 9x machine. Plug it into power, and an open ribbon cable plug. Remember, the red line on the ribbon cable almost always points to the power plug. The easiest thing to do would be to remove the cd rom power and ribbon cable from the 9x machine and plug the XP hard drive into those cables. Boot into 9x, and load the NTFS sys file get that here Its read only, but thats all you need. Backup your data. Remove the XP hd from the 9x machine, and put it back into the other system. Boot to the recovery cd and reinstall your system. You can then copy your data from 9x to XP over a network, or burn a cd or something. :) Hope that helps. Frank
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I haven't mucked around with the CPU before, is this EZ enough to do without any experience? Anything I should know first? Thank you.
-Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."
Jeremy's post has good info in it, but just to add a couple of cents worth - Newer PCs remain 'hot' with power off. Be sure to physically unplug the thing before you open it. Also, one of the early symptoms was fading video - failing video cards often masquerade as other problems, as do sound cards. If you can get to any sort of stable state, remove and re-install the video card. While you've got the box open R&Ring the CPU, you might as well unplug and reseat the video card, too. Good luck...
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I don't have any other DDR RAM lying around, so would taking out each 256MB chip one at a time work? I would assume the problem could only be with one of them, no? And how exactly would I go about this? I could probably figure it out, but is there anything special I should know?
-Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."
Domenic [CPUA 0x1337] wrote: I don't have any other DDR RAM lying around, so would taking out each 256MB chip one at a time work? If you have two RAM modules then first remove the second one. If the problem still exists insert the other module in the first socket. As I sad I would give it a try. Domenic [CPUA 0x1337] wrote: I would assume the problem could only be with one of them, no? Actually it would be posible that both of them are damaged or doesn't work very well with your motherboard (chipset). But that's rarely the case (but possible!). Domenic [CPUA 0x1337] wrote: I could probably figure it out, but is there anything special I should know? Make sure you that you unplug your power supply. Max
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How? I have a Windows XP CD I got at the VS.NET Launch (the manufacturer didn't send one) in the drive, but when starting up nothing changes. Is there something special I have to do? Maybe you are referring to the disk that's titled CYBERPOWER Inc. Recovery CD-ROM and has Windows XP Professional System CD printed in smaller letters? I don't want to mess with that disk until I get a clear indication of what it does, because I think it might reformat. Or do you think that's definitely it?
-Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."
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Domenic [CPUA 0x1337] wrote: Do you have any constructive advice? If I started giving you help, others would expect it as well and most of my advice is darn unreliable, as I have enough of my own problems. Anyhow a longshot :
Ntfs.sysPAGE_FAULT_IN_NONPAGED_AREA
Your HardDisk has a hardware type problem, try doing a scan disk and a defrag if it lives that long. If it is the HD reinstalling XP each time will just count against the number of Activations you are permitted. Have fun Regardz Colin J Davies
Sonork ID 100.9197:Colin
I think it's interesting that we often qu-ote each other in our sigs and attribute the qu-otes to "The Lounge". --- Daniel Fergusson, "The Lounge"
> > Do you have any constructive advice? > If I started giving you help, others would expect it > as well and most of my advice is darn unreliable, as > I have enough of my own problems. So instead of posting something constructive you post something like "where are your backup files"? :-)
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Thanks for trying, I did what you set, got into XP setup, and whenever I choose to either install XP or use the recovery console, it gives me the same error.
-Domenic Denicola- [CPUA 0x1337] MadHamster Creations "I was born human. But this was an accident of fate - a condition merely of time and place. I believe it's something we have the power to change..."
Then it is probably a serious hardware problem (motherboard, CPU or memory) and probably not a problem with the hard disk (because at this point you were running off the cd!). I'd check to see if the CPU fan was working and the memory was seated properly before anything. John