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More DVD software problems

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  • J Joe Woodbury

    Christian Graus wrote:

    I'm not confident this will help.

    Neither are we, but we have to sound like we know what we're doing. I suggest sacrificing a chicken.

    Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

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    Christian Graus
    wrote on last edited by
    #14

    There's frost on the ground again, it wouldn't surprise me to find one died in the night already ( we have 16 odd chooks )

    Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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    • J Jeremy Falcon

      Another thought, do you have an MPEG decoder installed - either hardware or software based?

      Jeremy Falcon

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      Christian Graus
      wrote on last edited by
      #15

      Only what came with the DVD software. I uninstalled each one to install the next one.

      Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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      • J Jeremy Falcon

        Christian Graus wrote:

        Application Error : The instruction at blah referenced memory at blah, the memory could not be "written".

        Ok, that's not telling me much. :laugh: There should be a more options button that will disply a dump that list the module(s) invovled. Unless you have the VS just in time debugger thing going.

        Jeremy Falcon

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        Christian Graus
        wrote on last edited by
        #16

        Yeah, I can debug into VC6, and the only info I get is a list of loaded libraries: Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\ASUSDVD.exe', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\ntdll.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\kernel32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\comdlg32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\shlwapi.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\msvcrt.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\gdi32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\user32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\advapi32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\rpcrt4.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\shell32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\winmm.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\ole32.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\UI_RES.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\uxtheme.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\acd_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\quartz.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\oleaut32.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\dvd_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\MSCTF.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\clbcatq.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\comres.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\version.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\dxm_x.imp', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\vcd20_x.imp', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\Vr_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\xpsp2res.dll', no matching symbolic information found

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        • J J Dunlap

          Check on the codec too. It is probably more likely to be a driver or DirectX installation problem, as people have said, but if the other apps use the same codec (the WinDVD codec, for example, is widely used), then if it is corrupted they will crash too.

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          Christian Graus
          wrote on last edited by
          #17

          Doesn't the DVD software just install the codec ? I figured this was where the problem was, as the same thing happens when I try to use media player, but I've uninstalled and reinstalled the DVD software, removed it and installed other DVD software, etc.

          Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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          • C Christian Graus

            Only what came with the DVD software. I uninstalled each one to install the next one.

            Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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            Jeremy Falcon
            wrote on last edited by
            #18

            Make sure it's installed. My nVidia card has hardware MPEG support, but the downloadable player on their site doesn't install a driver for it. Just make sure it's there, or see if a software based player doesn't crash at least.

            Jeremy Falcon

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            • C Christian Graus

              Yeah, I can debug into VC6, and the only info I get is a list of loaded libraries: Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\ASUSDVD.exe', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\ntdll.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\kernel32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\comdlg32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\shlwapi.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\msvcrt.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\gdi32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\user32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\advapi32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\rpcrt4.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\shell32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\winmm.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\ole32.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\UI_RES.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\uxtheme.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\acd_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\quartz.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\oleaut32.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\dvd_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\MSCTF.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\clbcatq.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\comres.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\version.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\dxm_x.imp', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\vcd20_x.imp', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\Vr_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\xpsp2res.dll', no matching symbolic information found

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              Jeremy Falcon
              wrote on last edited by
              #19

              Christian Graus wrote:

              First-chance exception in ASUSDVD.exe (NTDLL.DLL): 0xC0000005: Access Violation.

              Well, if NTDLL.DLL caused you can pretty much bet it's a driver issue - which leads me to believe that's a hardware based player. I'd make sure you have an MPEG decoder installed or try a different player that's software based.

              Jeremy Falcon

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              • C Christian Graus

                Doesn't the DVD software just install the codec ? I figured this was where the problem was, as the same thing happens when I try to use media player, but I've uninstalled and reinstalled the DVD software, removed it and installed other DVD software, etc.

                Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                Jeremy Falcon
                wrote on last edited by
                #20

                Christian Graus wrote:

                Doesn't the DVD software just install the codec ?

                Depends. The codec used is MPEG for the DVDs, some players are hardware based and the MPEG decoder generaly ships with the video card if it supports it. I'd make sure it's installed or try a software based player to see if it works.

                Jeremy Falcon

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                • C Christian Graus

                  Doesn't the DVD software just install the codec ? I figured this was where the problem was, as the same thing happens when I try to use media player, but I've uninstalled and reinstalled the DVD software, removed it and installed other DVD software, etc.

                  Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                  Jeremy Falcon
                  wrote on last edited by
                  #21

                  BTW, was this the player that came with your video card, dvd drive, or what?

                  Jeremy Falcon

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                  • J Joe Woodbury

                    Christian Graus wrote:

                    I'm not confident this will help.

                    Neither are we, but we have to sound like we know what we're doing. I suggest sacrificing a chicken.

                    Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

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                    J Offline
                    Jeremy Falcon
                    wrote on last edited by
                    #22

                    Joe Woodbury wrote:

                    Neither are we, but we have to sound like we know what we're doing.

                    :laugh::laugh: That's a good one.

                    Jeremy Falcon

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                    • J Jeremy Falcon

                      Christian Graus wrote:

                      First-chance exception in ASUSDVD.exe (NTDLL.DLL): 0xC0000005: Access Violation.

                      Well, if NTDLL.DLL caused you can pretty much bet it's a driver issue - which leads me to believe that's a hardware based player. I'd make sure you have an MPEG decoder installed or try a different player that's software based.

                      Jeremy Falcon

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                      Jorgen Sigvardsson
                      wrote on last edited by
                      #23

                      NTDLL has nothing to do with drivers. It's basically just a bridge between between user space and kernel space. If a crash occurred in NTDLL, chances are that the user app gave it garbage..

                      -- In Hypno-Vision

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                      • C Christian Graus

                        OK, I've established that whatever software I use, it will crash when I try to play a DVD. This is a brand new XP install. I can't see any way to uninstall DirectX, which is the other thing I presume might need to be reinstalled. Does anyone have any suggestions ?

                        Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                        Jorgen Sigvardsson
                        wrote on last edited by
                        #24

                        I would recommend using some other DVD playback application. I saw in the module dump below that you're using Asus DVD. That has got to be the crappiest DVD application to this date. I recommend PowerDVD, or VLC (free: http://www.videolan.org/vlc/[^])

                        -- From the network that brought you "The Simpsons"

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                        • J Jorgen Sigvardsson

                          NTDLL has nothing to do with drivers. It's basically just a bridge between between user space and kernel space. If a crash occurred in NTDLL, chances are that the user app gave it garbage..

                          -- In Hypno-Vision

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                          Jeremy Falcon
                          wrote on last edited by
                          #25

                          Jörgen Sigvardsson wrote:

                          NTDLL has nothing to do with drivers.

                          I never said it did, directly that is. The point I was making was it was a system DLL. I'd like to believe with that being the case, it's a DLL that's well tested.

                          Jörgen Sigvardsson wrote:

                          It's basically just a bridge between between user space and kernel space. If a crash occurred in NTDLL, chances are that the user app gave it garbage..

                          And why was the app handing it garbage? [edit] And yes that's a rhetorical question. [/edit]

                          Jeremy Falcon

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                          • J Jorgen Sigvardsson

                            I would recommend using some other DVD playback application. I saw in the module dump below that you're using Asus DVD. That has got to be the crappiest DVD application to this date. I recommend PowerDVD, or VLC (free: http://www.videolan.org/vlc/[^])

                            -- From the network that brought you "The Simpsons"

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                            Jeremy Falcon
                            wrote on last edited by
                            #26

                            Jörgen Sigvardsson wrote:

                            I recommend PowerDVD

                            It's software based and slow. If he can get the hardware decoding working, that's the better option.

                            Jörgen Sigvardsson wrote:

                            or VLC

                            Sorry, but that has one of the crappiest interfaces known to man. :laugh:

                            Jeremy Falcon

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                            • J Jeremy Falcon

                              BTW, was this the player that came with your video card, dvd drive, or what?

                              Jeremy Falcon

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                              Christian Graus
                              wrote on last edited by
                              #27

                              Hmm... I assumed it came with the drive, but now that you mention it, I got two CDs, so perhaps it came with the video cards ( I have two the same ).

                              Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                              • C Christian Graus

                                Hmm... I assumed it came with the drive, but now that you mention it, I got two CDs, so perhaps it came with the video cards ( I have two the same ).

                                Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                                Jeremy Falcon
                                wrote on last edited by
                                #28

                                Yup, chances are if your video card does support hardware based decoding it'll be on the video card's CD.

                                Jeremy Falcon

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                                • J Jorgen Sigvardsson

                                  I would recommend using some other DVD playback application. I saw in the module dump below that you're using Asus DVD. That has got to be the crappiest DVD application to this date. I recommend PowerDVD, or VLC (free: http://www.videolan.org/vlc/[^])

                                  -- From the network that brought you "The Simpsons"

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                                  Christian Graus
                                  wrote on last edited by
                                  #29

                                  Thanks - I'm downloading it, although I have tried others and they did the same ( as does Windows Media Player )

                                  Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                                  • C Christian Graus

                                    Thanks - I'm downloading it, although I have tried others and they did the same ( as does Windows Media Player )

                                    Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                                    Jeremy Falcon
                                    wrote on last edited by
                                    #30

                                    Christian Graus wrote:

                                    as does Windows Media Player

                                    Media Player won't play DVDs until you have a decoder installed. I'm willing to bet that's the issue.

                                    Jeremy Falcon

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                                    • J Jeremy Falcon

                                      Yup, chances are if your video card does support hardware based decoding it'll be on the video card's CD.

                                      Jeremy Falcon

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                                      Christian Graus
                                      wrote on last edited by
                                      #31

                                      I believe it does, but the drivers that came with the card are useless, I'm using drivers from nVidia, perhaps that's why the decoding isn't working ?

                                      Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                                      • J Joe Woodbury

                                        Christian Graus wrote:

                                        I'm not confident this will help.

                                        Neither are we, but we have to sound like we know what we're doing. I suggest sacrificing a chicken.

                                        Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

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                                        A Offline
                                        Allah On Acid
                                        wrote on last edited by
                                        #32

                                        Joe Woodbury wrote:

                                        I suggest sacrificing a chicken.

                                        Goats work better.

                                        This post is provided "as is" without warranty of any kind, either expressed or implied.

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                                        • J Jeremy Falcon

                                          Christian Graus wrote:

                                          as does Windows Media Player

                                          Media Player won't play DVDs until you have a decoder installed. I'm willing to bet that's the issue.

                                          Jeremy Falcon

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                                          Christian Graus
                                          wrote on last edited by
                                          #33

                                          Perhaps, but it crashes in the exact same way, I thought media player reported inteligently that it needed a codec ?

                                          Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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