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  3. More DVD software problems

More DVD software problems

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  • C Christian Graus

    Doesn't the DVD software just install the codec ? I figured this was where the problem was, as the same thing happens when I try to use media player, but I've uninstalled and reinstalled the DVD software, removed it and installed other DVD software, etc.

    Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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    Jeremy Falcon
    wrote on last edited by
    #20

    Christian Graus wrote:

    Doesn't the DVD software just install the codec ?

    Depends. The codec used is MPEG for the DVDs, some players are hardware based and the MPEG decoder generaly ships with the video card if it supports it. I'd make sure it's installed or try a software based player to see if it works.

    Jeremy Falcon

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    • C Christian Graus

      Doesn't the DVD software just install the codec ? I figured this was where the problem was, as the same thing happens when I try to use media player, but I've uninstalled and reinstalled the DVD software, removed it and installed other DVD software, etc.

      Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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      Jeremy Falcon
      wrote on last edited by
      #21

      BTW, was this the player that came with your video card, dvd drive, or what?

      Jeremy Falcon

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      • J Joe Woodbury

        Christian Graus wrote:

        I'm not confident this will help.

        Neither are we, but we have to sound like we know what we're doing. I suggest sacrificing a chicken.

        Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

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        Jeremy Falcon
        wrote on last edited by
        #22

        Joe Woodbury wrote:

        Neither are we, but we have to sound like we know what we're doing.

        :laugh::laugh: That's a good one.

        Jeremy Falcon

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        • J Jeremy Falcon

          Christian Graus wrote:

          First-chance exception in ASUSDVD.exe (NTDLL.DLL): 0xC0000005: Access Violation.

          Well, if NTDLL.DLL caused you can pretty much bet it's a driver issue - which leads me to believe that's a hardware based player. I'd make sure you have an MPEG decoder installed or try a different player that's software based.

          Jeremy Falcon

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          Jorgen Sigvardsson
          wrote on last edited by
          #23

          NTDLL has nothing to do with drivers. It's basically just a bridge between between user space and kernel space. If a crash occurred in NTDLL, chances are that the user app gave it garbage..

          -- In Hypno-Vision

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          • C Christian Graus

            OK, I've established that whatever software I use, it will crash when I try to play a DVD. This is a brand new XP install. I can't see any way to uninstall DirectX, which is the other thing I presume might need to be reinstalled. Does anyone have any suggestions ?

            Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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            Jorgen Sigvardsson
            wrote on last edited by
            #24

            I would recommend using some other DVD playback application. I saw in the module dump below that you're using Asus DVD. That has got to be the crappiest DVD application to this date. I recommend PowerDVD, or VLC (free: http://www.videolan.org/vlc/[^])

            -- From the network that brought you "The Simpsons"

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            • J Jorgen Sigvardsson

              NTDLL has nothing to do with drivers. It's basically just a bridge between between user space and kernel space. If a crash occurred in NTDLL, chances are that the user app gave it garbage..

              -- In Hypno-Vision

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              Jeremy Falcon
              wrote on last edited by
              #25

              Jörgen Sigvardsson wrote:

              NTDLL has nothing to do with drivers.

              I never said it did, directly that is. The point I was making was it was a system DLL. I'd like to believe with that being the case, it's a DLL that's well tested.

              Jörgen Sigvardsson wrote:

              It's basically just a bridge between between user space and kernel space. If a crash occurred in NTDLL, chances are that the user app gave it garbage..

              And why was the app handing it garbage? [edit] And yes that's a rhetorical question. [/edit]

              Jeremy Falcon

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              • J Jorgen Sigvardsson

                I would recommend using some other DVD playback application. I saw in the module dump below that you're using Asus DVD. That has got to be the crappiest DVD application to this date. I recommend PowerDVD, or VLC (free: http://www.videolan.org/vlc/[^])

                -- From the network that brought you "The Simpsons"

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                Jeremy Falcon
                wrote on last edited by
                #26

                Jörgen Sigvardsson wrote:

                I recommend PowerDVD

                It's software based and slow. If he can get the hardware decoding working, that's the better option.

                Jörgen Sigvardsson wrote:

                or VLC

                Sorry, but that has one of the crappiest interfaces known to man. :laugh:

                Jeremy Falcon

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                • J Jeremy Falcon

                  BTW, was this the player that came with your video card, dvd drive, or what?

                  Jeremy Falcon

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                  Christian Graus
                  wrote on last edited by
                  #27

                  Hmm... I assumed it came with the drive, but now that you mention it, I got two CDs, so perhaps it came with the video cards ( I have two the same ).

                  Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                  • C Christian Graus

                    Hmm... I assumed it came with the drive, but now that you mention it, I got two CDs, so perhaps it came with the video cards ( I have two the same ).

                    Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                    Jeremy Falcon
                    wrote on last edited by
                    #28

                    Yup, chances are if your video card does support hardware based decoding it'll be on the video card's CD.

                    Jeremy Falcon

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                    • J Jorgen Sigvardsson

                      I would recommend using some other DVD playback application. I saw in the module dump below that you're using Asus DVD. That has got to be the crappiest DVD application to this date. I recommend PowerDVD, or VLC (free: http://www.videolan.org/vlc/[^])

                      -- From the network that brought you "The Simpsons"

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                      Christian Graus
                      wrote on last edited by
                      #29

                      Thanks - I'm downloading it, although I have tried others and they did the same ( as does Windows Media Player )

                      Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                      • C Christian Graus

                        Thanks - I'm downloading it, although I have tried others and they did the same ( as does Windows Media Player )

                        Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                        Jeremy Falcon
                        wrote on last edited by
                        #30

                        Christian Graus wrote:

                        as does Windows Media Player

                        Media Player won't play DVDs until you have a decoder installed. I'm willing to bet that's the issue.

                        Jeremy Falcon

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                        • J Jeremy Falcon

                          Yup, chances are if your video card does support hardware based decoding it'll be on the video card's CD.

                          Jeremy Falcon

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                          Christian Graus
                          wrote on last edited by
                          #31

                          I believe it does, but the drivers that came with the card are useless, I'm using drivers from nVidia, perhaps that's why the decoding isn't working ?

                          Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                          • J Joe Woodbury

                            Christian Graus wrote:

                            I'm not confident this will help.

                            Neither are we, but we have to sound like we know what we're doing. I suggest sacrificing a chicken.

                            Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

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                            Allah On Acid
                            wrote on last edited by
                            #32

                            Joe Woodbury wrote:

                            I suggest sacrificing a chicken.

                            Goats work better.

                            This post is provided "as is" without warranty of any kind, either expressed or implied.

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                            • J Jeremy Falcon

                              Christian Graus wrote:

                              as does Windows Media Player

                              Media Player won't play DVDs until you have a decoder installed. I'm willing to bet that's the issue.

                              Jeremy Falcon

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                              Christian Graus
                              wrote on last edited by
                              #33

                              Perhaps, but it crashes in the exact same way, I thought media player reported inteligently that it needed a codec ?

                              Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                              • C Christian Graus

                                I believe it does, but the drivers that came with the card are useless, I'm using drivers from nVidia, perhaps that's why the decoding isn't working ?

                                Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                                Jeremy Falcon
                                wrote on last edited by
                                #34

                                Christian Graus wrote:

                                perhaps that's why the decoding isn't working ?

                                It very well could be, what kinda video card are you using out of curiosity?

                                Jeremy Falcon

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                                • J Jeremy Falcon

                                  Make sure it's installed. My nVidia card has hardware MPEG support, but the downloadable player on their site doesn't install a driver for it. Just make sure it's there, or see if a software based player doesn't crash at least.

                                  Jeremy Falcon

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                                  Christian Graus
                                  wrote on last edited by
                                  #35

                                  Yeah, I guess it's not installed, I sure can't see it anywhere in the start menu or add/remove programs. But I thought I downloaded another player that used software and it didn't work either.

                                  Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                                  • C Christian Graus

                                    I believe it does, but the drivers that came with the card are useless, I'm using drivers from nVidia, perhaps that's why the decoding isn't working ?

                                    Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                                    Jeremy Falcon
                                    wrote on last edited by
                                    #36

                                    And, and if you do have to go software based, it's not the end of the world. On modern systems, you'll be just fine. It'll be a bit more sluggish but there have been worse problems in life. :laugh:

                                    Jeremy Falcon

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                                    • C Christian Graus

                                      Perhaps, but it crashes in the exact same way, I thought media player reported inteligently that it needed a codec ?

                                      Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                                      Jeremy Falcon
                                      wrote on last edited by
                                      #37

                                      Christian Graus wrote:

                                      I thought media player reported inteligently that it needed a codec ?

                                      It should, but sometimes things don't always work out like that. :-D

                                      Jeremy Falcon

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                                      • C Christian Graus

                                        Yeah, I guess it's not installed, I sure can't see it anywhere in the start menu or add/remove programs. But I thought I downloaded another player that used software and it didn't work either.

                                        Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                                        Jeremy Falcon
                                        wrote on last edited by
                                        #38

                                        Christian Graus wrote:

                                        But I thought I downloaded another player that used software and it didn't work either.

                                        Well, if you follow Jörgen's link for PowerDVD, I know that one is software based. Whether or not you buy it is up to you, but at least during the trial period you can see if it'll play your DVDs. If so, that has to be the issue. If not, then you're SOL. :-D

                                        Jeremy Falcon

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                                        • C Christian Graus

                                          Yeah, I guess it's not installed, I sure can't see it anywhere in the start menu or add/remove programs. But I thought I downloaded another player that used software and it didn't work either.

                                          Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog

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                                          Jeremy Falcon
                                          wrote on last edited by
                                          #39

                                          BTW, what video card are you using, is it an nVidia? If so, they have special software to allow you to play DVDs in media player, with hardware MPEG support. It should install needed drivers as well for your card.

                                          Jeremy Falcon

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