Bad Companies... [modified]
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[INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
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[INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
Oddly enough, my webhost renewed my hosting plan automatically (no email notification). I saw that entry in my credit card statement, and remembered that domain renewal was not automatically done - so I went and did that manually. Though it turned out it was not their fault - my email with them was an Indian ISP based email address I used for several years and which expired last year (I could not renew as they would not accept a non-Indian credit card). In your case, yeah, talk to a lawyer. Though lawyer fees may be as high as registering a few dozen domains - so it's a tricky situation.
Regards, Nish
Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
Currently working on C++/CLI in Action for Manning Publications. (*Sample chapter available online*) -
[INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
Clickok wrote:
It is my domain, but NOT IS MY WEBSITE ...
It's not your domain anymore - you let it expire. It would have been nice if they reminded you that your domain registration was about to expire, but it's really up to you to make sure you renew before then. Babysitting isn't one of their obligations. (Sorry - that seemed a little harsh - didn't intend it that way! It really is in their best interest to let you know since it means you will pay them to renew!)
Clickok wrote:
They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar
Which makes sense. They can't transfer a domain to a new registrar for you if you no longer own the domain. If it has really expired you should be able to register it at the new registrar directly.
Clickok wrote:
But I wish call my lawyers against this company. What you think?
I think this situation sucks, but unfortunately it's because you didn't renew your registration. It's easy to blame everyone else, but ultimately you're the one that made a mistake. Cheers, Drew. -- modified at 19:15 Friday 12th January, 2007
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Clickok wrote:
It is my domain, but NOT IS MY WEBSITE ...
It's not your domain anymore - you let it expire. It would have been nice if they reminded you that your domain registration was about to expire, but it's really up to you to make sure you renew before then. Babysitting isn't one of their obligations. (Sorry - that seemed a little harsh - didn't intend it that way! It really is in their best interest to let you know since it means you will pay them to renew!)
Clickok wrote:
They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar
Which makes sense. They can't transfer a domain to a new registrar for you if you no longer own the domain. If it has really expired you should be able to register it at the new registrar directly.
Clickok wrote:
But I wish call my lawyers against this company. What you think?
I think this situation sucks, but unfortunately it's because you didn't renew your registration. It's easy to blame everyone else, but ultimately you're the one that made a mistake. Cheers, Drew. -- modified at 19:15 Friday 12th January, 2007
Drew, I wish not renew my website WITH THIS REGISTAR. After the domain expires, the domain stays some time frozen, then (in all major registar companies) do you can transfer to another registar or renew in the same registar. I have payed my services in this company and I'm not in none fault. Now, I wish start a new year of my domain, in a new company, but I'm obligated to pay one renew what I will not use...
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
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Drew, I wish not renew my website WITH THIS REGISTAR. After the domain expires, the domain stays some time frozen, then (in all major registar companies) do you can transfer to another registar or renew in the same registar. I have payed my services in this company and I'm not in none fault. Now, I wish start a new year of my domain, in a new company, but I'm obligated to pay one renew what I will not use...
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
Clickok wrote:
Drew, I wish not renew my website WITH THIS REGISTAR
I completely understand.
Clickok wrote:
Now, I wish start a new year of my domain, in a new company, but I'm obligated to pay one renew what I will not use...
Is the registrar that bad that you have to move it? I could understand changing hosting providers, but unless there's a huge price difference, I don't understand why you would have a pressing need to change registrars. You could always pay another year and remember to move it before it expires next year... Cheers, Drew.
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Clickok wrote:
Drew, I wish not renew my website WITH THIS REGISTAR
I completely understand.
Clickok wrote:
Now, I wish start a new year of my domain, in a new company, but I'm obligated to pay one renew what I will not use...
Is the registrar that bad that you have to move it? I could understand changing hosting providers, but unless there's a huge price difference, I don't understand why you would have a pressing need to change registrars. You could always pay another year and remember to move it before it expires next year... Cheers, Drew.
Drew Stainton wrote:
Is the registrar that bad that you have to move it?
Yes. First imagine if your registar company without your permission change your registered data like addresses and e-mail... this is the minimal reason to move to another company. The price is the same, but the difference of the quality of the services is huge... my data simply is not secure is this company... :(
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
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Drew Stainton wrote:
Is the registrar that bad that you have to move it?
Yes. First imagine if your registar company without your permission change your registered data like addresses and e-mail... this is the minimal reason to move to another company. The price is the same, but the difference of the quality of the services is huge... my data simply is not secure is this company... :(
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
Clickok wrote:
First imagine if your registar company without your permission change your registered data like addresses and e-mail...
The second your domain registration expired, you no longer had any rights to have your contact info. associated with that domain - they certainly don't need your permission to remove it because it's not your domain anymore. Why should they keep your contact info. on a domain you no longer own? Like I said before. You let it expire. Their obligation to you expired at the same time. Cheers, Drew.
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Clickok wrote:
First imagine if your registar company without your permission change your registered data like addresses and e-mail...
The second your domain registration expired, you no longer had any rights to have your contact info. associated with that domain - they certainly don't need your permission to remove it because it's not your domain anymore. Why should they keep your contact info. on a domain you no longer own? Like I said before. You let it expire. Their obligation to you expired at the same time. Cheers, Drew.
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[INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
I use http://www.1and1.com[^] for all my domains (think something like 30-40 names). They charge $5.99 US and automatically renew them when they expire.
Rocky <>< Latest Code Blog Post: SQL Server Express Warnings & Tips Latest Tech Blog Post: Microsoft doing it again!
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[INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
I use 1&1 who renew things automatically (with an email 2-3 weeks before payment is taken).
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[INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
They are perfectly within their right to do this. Domains that expire are up for grabs and it's your fault if you forgot to renew. You should be grateful they are not holding you hostage asking for ridiculous sums of money to turn it back over to you. They are actually doing you a service by not allowing a 'camper' or 'parker' to steal your domain and hold it for ransom.
"Quality Software since 1983!"
http://www.smoothjazzy.com/ - see the "Programming" section for freeware tools and articles. -
I use http://www.1and1.com[^] for all my domains (think something like 30-40 names). They charge $5.99 US and automatically renew them when they expire.
Rocky <>< Latest Code Blog Post: SQL Server Express Warnings & Tips Latest Tech Blog Post: Microsoft doing it again!
One of my clients is having some trouble with them right now. I won't go into detail but their customer service is pretty bad. Other than that, they have some really good deals on hosting, dedicated servers and so on. Our problem is one of those strange things where it seems like they don't want any more money from us... they won't let us upgrade our hosting package. Very strange.
"Quality Software since 1983!"
http://www.smoothjazzy.com/ - see the "Programming" section for freeware tools and articles. -
[INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
As others have stated, the domain expired. The domain is in the redemption. To get it out of redemption, you can pay the fee - I believe you can only do that with the registrar you registered through. Your other option is to let it expire and have it go back into the pool of domains being available for registration. If you do that, you need to be aware that someone else could swoop in and buy it first. I too have a domain in redemption. I didn't use the domain for anything, but I just bought it because it was my full name. Unfortunately RegisterFly happily took my money to register it for two years, and then only registered for one. Yes, I should have monitored the WHOIS information more closely for the actual expiration date, but I didn't. Instead I believed what the RegisterFly page told me, which was it expires 10 months from now. RegisterFly's terrible customer service hasn't responded to me in over 2 weeks... so take my advice -- STAY AWAY FROM REGISTERFLY.
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One of my clients is having some trouble with them right now. I won't go into detail but their customer service is pretty bad. Other than that, they have some really good deals on hosting, dedicated servers and so on. Our problem is one of those strange things where it seems like they don't want any more money from us... they won't let us upgrade our hosting package. Very strange.
"Quality Software since 1983!"
http://www.smoothjazzy.com/ - see the "Programming" section for freeware tools and articles.I have never really had any problems with them as a domain registrar and then provide one 1 GB few web/pop/imap for free. As for hosting though, I settled on Server Beach about four years ago.
Rocky <>< Latest Code Blog Post: SQL Server Express Warnings & Tips Latest Tech Blog Post: Microsoft doing it again!
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You are right, but it makes horrid business sense. Repeat business is the best business and this is a lousy way of getting that repeat business.
You may be right
I may be crazy
-- Billy Joel --Within you lies the power for good, use it!!!
PJ Arends wrote:
You are right, but it makes horrid business sense. Repeat business is the best business and this is a lousy way of getting that repeat business.
I completely agree. The world's full of lousy companies though so it doesn't surprise me. They likely won't be arount for too long if they don't at least try to keep their customers. Cheers, Drew.
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[INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
This just reminded me of how i was trying to buy "www.Brad.com" yesterday. Turns out they will not sell it for 5-10 years because it is part of one of their products :-( . (look at the site, it is terrible)
Brad Australian -CAUTION- The previous statement may contain traces of PHP, and by reading this statement you negate the right to vote me down.
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Clickok wrote:
First imagine if your registar company without your permission change your registered data like addresses and e-mail...
The second your domain registration expired, you no longer had any rights to have your contact info. associated with that domain - they certainly don't need your permission to remove it because it's not your domain anymore. Why should they keep your contact info. on a domain you no longer own? Like I said before. You let it expire. Their obligation to you expired at the same time. Cheers, Drew.
Drew Stainton wrote:
The second your domain registration expired, you no longer had any rights to have your contact info
My contact info was changed BEFORE the expiration. My registered e-mail was changed by the REGISTAR, then I cannot receive none notification about renew... I manage more than 60 domains, and the another registars never changed my contact info without my permission, and all notifications about expiration arrive in my mailbox with 90, 60, 30 and 7 days left to expiration. Too, I think what they are so rigorous because they have some tool to capture expired domains and cost 4x more expensive than normal renews. I'm not questioning the fact of I let it expire (I'm wrong, I know). I'm speaking about they changed my contact info BEFORE expiration, nullifing any chance of I receive any notifications...
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
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They are perfectly within their right to do this. Domains that expire are up for grabs and it's your fault if you forgot to renew. You should be grateful they are not holding you hostage asking for ridiculous sums of money to turn it back over to you. They are actually doing you a service by not allowing a 'camper' or 'parker' to steal your domain and hold it for ransom.
"Quality Software since 1983!"
http://www.smoothjazzy.com/ - see the "Programming" section for freeware tools and articles.Do you read not my message? They changed my personal data BEFORE the expiration, then I received not notifications about this...
Jasmine2501 wrote:
They are actually doing you a service by not allowing a 'camper' or 'parker' to steal your domain and hold it for ransom.
The 'camper' or 'parker' is the REGISTAR... I manage a lot of domains for years, and the mail notification works nicelly in all others registars. Too, is specified in contract what they cannot change my personal info without my permission while the domain not expired. I'm wrong of not renew, but I trusted in the registar notification, like all the other domains. When I contracted the registar service, they stated what notify the users by mail 30 days before the expiration. I received not notifications, then they broken the contract, and does not provide me the expected service. They are doing this because the domain-snap service, and wish what another people pay 4x more ($20 against $85) by this service. :mad:
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
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Do you read not my message? They changed my personal data BEFORE the expiration, then I received not notifications about this...
Jasmine2501 wrote:
They are actually doing you a service by not allowing a 'camper' or 'parker' to steal your domain and hold it for ransom.
The 'camper' or 'parker' is the REGISTAR... I manage a lot of domains for years, and the mail notification works nicelly in all others registars. Too, is specified in contract what they cannot change my personal info without my permission while the domain not expired. I'm wrong of not renew, but I trusted in the registar notification, like all the other domains. When I contracted the registar service, they stated what notify the users by mail 30 days before the expiration. I received not notifications, then they broken the contract, and does not provide me the expected service. They are doing this because the domain-snap service, and wish what another people pay 4x more ($20 against $85) by this service. :mad:
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
Clickok wrote:
They changed my personal data BEFORE the expiration
If you're absolutely certain about that then yes, they broke the rules. You might get a lawyer just to send them a letter. Usually that's enough, but if not, at least you get the ball rolling. Be absolutely sure of the dates of everything first though.
"Quality Software since 1983!"
http://www.smoothjazzy.com/ - see the "Programming" section for freeware tools and articles. -
Drew Stainton wrote:
The second your domain registration expired, you no longer had any rights to have your contact info
My contact info was changed BEFORE the expiration. My registered e-mail was changed by the REGISTAR, then I cannot receive none notification about renew... I manage more than 60 domains, and the another registars never changed my contact info without my permission, and all notifications about expiration arrive in my mailbox with 90, 60, 30 and 7 days left to expiration. Too, I think what they are so rigorous because they have some tool to capture expired domains and cost 4x more expensive than normal renews. I'm not questioning the fact of I let it expire (I'm wrong, I know). I'm speaking about they changed my contact info BEFORE expiration, nullifing any chance of I receive any notifications...
For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:
Clickok wrote:
I'm speaking about they changed my contact info BEFORE expiration, nullifing any chance of I receive any notifications...
Well that's a completely different situation then. Had you said that in your original post my response would have been completely different. Cheers, Drew.