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  3. Bad Companies... [modified]

Bad Companies... [modified]

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comadobequestionlearning
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  • C Clickok

    Drew Stainton wrote:

    Is the registrar that bad that you have to move it?

    Yes. First imagine if your registar company without your permission change your registered data like addresses and e-mail... this is the minimal reason to move to another company. The price is the same, but the difference of the quality of the services is huge... my data simply is not secure is this company... :(


    For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:

    L Offline
    L Offline
    Lost User
    wrote on last edited by
    #7

    Clickok wrote:

    First imagine if your registar company without your permission change your registered data like addresses and e-mail...

    The second your domain registration expired, you no longer had any rights to have your contact info. associated with that domain - they certainly don't need your permission to remove it because it's not your domain anymore. Why should they keep your contact info. on a domain you no longer own? Like I said before. You let it expire. Their obligation to you expired at the same time. Cheers, Drew.

    P C 2 Replies Last reply
    0
    • L Lost User

      Clickok wrote:

      First imagine if your registar company without your permission change your registered data like addresses and e-mail...

      The second your domain registration expired, you no longer had any rights to have your contact info. associated with that domain - they certainly don't need your permission to remove it because it's not your domain anymore. Why should they keep your contact info. on a domain you no longer own? Like I said before. You let it expire. Their obligation to you expired at the same time. Cheers, Drew.

      P Offline
      P Offline
      PJ Arends
      wrote on last edited by
      #8

      You are right, but it makes horrid business sense. Repeat business is the best business and this is a lousy way of getting that repeat business.


      You may be right
      I may be crazy
      -- Billy Joel --

      Within you lies the power for good, use it!!!

      L 1 Reply Last reply
      0
      • C Clickok

        [INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]


        For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:

        R Offline
        R Offline
        Rocky Moore
        wrote on last edited by
        #9

        I use http://www.1and1.com[^] for all my domains (think something like 30-40 names). They charge $5.99 US and automatically renew them when they expire.

        Rocky <>< Latest Code Blog Post: SQL Server Express Warnings & Tips Latest Tech Blog Post: Microsoft doing it again!

        J 1 Reply Last reply
        0
        • C Clickok

          [INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]


          For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:

          L Offline
          L Offline
          Lost User
          wrote on last edited by
          #10

          I use 1&1 who renew things automatically (with an email 2-3 weeks before payment is taken).

          The tigress is here :-D

          1 Reply Last reply
          0
          • C Clickok

            [INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]


            For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:

            J Offline
            J Offline
            Jasmine2501
            wrote on last edited by
            #11

            They are perfectly within their right to do this. Domains that expire are up for grabs and it's your fault if you forgot to renew. You should be grateful they are not holding you hostage asking for ridiculous sums of money to turn it back over to you. They are actually doing you a service by not allowing a 'camper' or 'parker' to steal your domain and hold it for ransom.

            "Quality Software since 1983!"
            http://www.smoothjazzy.com/ - see the "Programming" section for freeware tools and articles.

            C 1 Reply Last reply
            0
            • R Rocky Moore

              I use http://www.1and1.com[^] for all my domains (think something like 30-40 names). They charge $5.99 US and automatically renew them when they expire.

              Rocky <>< Latest Code Blog Post: SQL Server Express Warnings & Tips Latest Tech Blog Post: Microsoft doing it again!

              J Offline
              J Offline
              Jasmine2501
              wrote on last edited by
              #12

              One of my clients is having some trouble with them right now. I won't go into detail but their customer service is pretty bad. Other than that, they have some really good deals on hosting, dedicated servers and so on. Our problem is one of those strange things where it seems like they don't want any more money from us... they won't let us upgrade our hosting package. Very strange.

              "Quality Software since 1983!"
              http://www.smoothjazzy.com/ - see the "Programming" section for freeware tools and articles.

              R 1 Reply Last reply
              0
              • C Clickok

                [INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]


                For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:

                M Offline
                M Offline
                mgama
                wrote on last edited by
                #13

                As others have stated, the domain expired. The domain is in the redemption. To get it out of redemption, you can pay the fee - I believe you can only do that with the registrar you registered through. Your other option is to let it expire and have it go back into the pool of domains being available for registration. If you do that, you need to be aware that someone else could swoop in and buy it first. I too have a domain in redemption. I didn't use the domain for anything, but I just bought it because it was my full name. Unfortunately RegisterFly happily took my money to register it for two years, and then only registered for one. Yes, I should have monitored the WHOIS information more closely for the actual expiration date, but I didn't. Instead I believed what the RegisterFly page told me, which was it expires 10 months from now. RegisterFly's terrible customer service hasn't responded to me in over 2 weeks... so take my advice -- STAY AWAY FROM REGISTERFLY.

                1 Reply Last reply
                0
                • J Jasmine2501

                  One of my clients is having some trouble with them right now. I won't go into detail but their customer service is pretty bad. Other than that, they have some really good deals on hosting, dedicated servers and so on. Our problem is one of those strange things where it seems like they don't want any more money from us... they won't let us upgrade our hosting package. Very strange.

                  "Quality Software since 1983!"
                  http://www.smoothjazzy.com/ - see the "Programming" section for freeware tools and articles.

                  R Offline
                  R Offline
                  Rocky Moore
                  wrote on last edited by
                  #14

                  I have never really had any problems with them as a domain registrar and then provide one 1 GB few web/pop/imap for free. As for hosting though, I settled on Server Beach about four years ago.

                  Rocky <>< Latest Code Blog Post: SQL Server Express Warnings & Tips Latest Tech Blog Post: Microsoft doing it again!

                  1 Reply Last reply
                  0
                  • P PJ Arends

                    You are right, but it makes horrid business sense. Repeat business is the best business and this is a lousy way of getting that repeat business.


                    You may be right
                    I may be crazy
                    -- Billy Joel --

                    Within you lies the power for good, use it!!!

                    L Offline
                    L Offline
                    Lost User
                    wrote on last edited by
                    #15

                    PJ Arends wrote:

                    You are right, but it makes horrid business sense. Repeat business is the best business and this is a lousy way of getting that repeat business.

                    I completely agree. The world's full of lousy companies though so it doesn't surprise me. They likely won't be arount for too long if they don't at least try to keep their customers. Cheers, Drew.

                    1 Reply Last reply
                    0
                    • C Clickok

                      [INTRO] Please, access my domain, I will wait you: http://www.click-ok.com[^]. It is my domain, but NOT IS MY WEBSITE :mad:... [/INTRO] [HISTORY] In the past year, I was using the registar Registro Brasil[^] to maintain some .com domains. But some customers mine delayed the payment, and in the day of expiration, this registar company lock the domain, take full control and change the dns to point this kind of site :doh:, instead of freeze the domain. Since then I moved all domains from this registar, just my domain Click-Ok.com was the remainder, and expired now in 9 January. Funny, I receive not warnings by e-mail about this... well, now what expired (me thinked) I will change to another better registar... but I cant!!! They just allow me transfer my domain to another registar if I pay another year. Then I will need pay the renew AND the transfer TO new registar :wtf: And they have changed my registered mail, then I did cannot receive not warnings about the expiration! [/HISTORY] [FINALLY] Of course, I will pay the renew AND the transfer, because I need my website in the air. But I wish call my lawyers against this company. What you think? [/FINALLY] [PS] I forgot to say what they changed not just my e-mail, but all my data, like address, city, etc... They put some address like "Rua das Orquideas, Niteroi - RJ" what I know not if exists... [/PS]


                      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:

                      B Offline
                      B Offline
                      Bradml
                      wrote on last edited by
                      #16

                      This just reminded me of how i was trying to buy "www.Brad.com" yesterday. Turns out they will not sell it for 5-10 years because it is part of one of their products :-( . (look at the site, it is terrible)


                      Brad Australian -CAUTION- The previous statement may contain traces of PHP, and by reading this statement you negate the right to vote me down.

                      1 Reply Last reply
                      0
                      • L Lost User

                        Clickok wrote:

                        First imagine if your registar company without your permission change your registered data like addresses and e-mail...

                        The second your domain registration expired, you no longer had any rights to have your contact info. associated with that domain - they certainly don't need your permission to remove it because it's not your domain anymore. Why should they keep your contact info. on a domain you no longer own? Like I said before. You let it expire. Their obligation to you expired at the same time. Cheers, Drew.

                        C Offline
                        C Offline
                        Clickok
                        wrote on last edited by
                        #17

                        Drew Stainton wrote:

                        The second your domain registration expired, you no longer had any rights to have your contact info

                        My contact info was changed BEFORE the expiration. My registered e-mail was changed by the REGISTAR, then I cannot receive none notification about renew... I manage more than 60 domains, and the another registars never changed my contact info without my permission, and all notifications about expiration arrive in my mailbox with 90, 60, 30 and 7 days left to expiration. Too, I think what they are so rigorous because they have some tool to capture expired domains and cost 4x more expensive than normal renews. I'm not questioning the fact of I let it expire (I'm wrong, I know). I'm speaking about they changed my contact info BEFORE expiration, nullifing any chance of I receive any notifications...


                        For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:

                        L 1 Reply Last reply
                        0
                        • J Jasmine2501

                          They are perfectly within their right to do this. Domains that expire are up for grabs and it's your fault if you forgot to renew. You should be grateful they are not holding you hostage asking for ridiculous sums of money to turn it back over to you. They are actually doing you a service by not allowing a 'camper' or 'parker' to steal your domain and hold it for ransom.

                          "Quality Software since 1983!"
                          http://www.smoothjazzy.com/ - see the "Programming" section for freeware tools and articles.

                          C Offline
                          C Offline
                          Clickok
                          wrote on last edited by
                          #18

                          Do you read not my message? They changed my personal data BEFORE the expiration, then I received not notifications about this...

                          Jasmine2501 wrote:

                          They are actually doing you a service by not allowing a 'camper' or 'parker' to steal your domain and hold it for ransom.

                          The 'camper' or 'parker' is the REGISTAR... I manage a lot of domains for years, and the mail notification works nicelly in all others registars. Too, is specified in contract what they cannot change my personal info without my permission while the domain not expired. I'm wrong of not renew, but I trusted in the registar notification, like all the other domains. When I contracted the registar service, they stated what notify the users by mail 30 days before the expiration. I received not notifications, then they broken the contract, and does not provide me the expected service. They are doing this because the domain-snap service, and wish what another people pay 4x more ($20 against $85) by this service. :mad:


                          For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:

                          J 1 Reply Last reply
                          0
                          • C Clickok

                            Do you read not my message? They changed my personal data BEFORE the expiration, then I received not notifications about this...

                            Jasmine2501 wrote:

                            They are actually doing you a service by not allowing a 'camper' or 'parker' to steal your domain and hold it for ransom.

                            The 'camper' or 'parker' is the REGISTAR... I manage a lot of domains for years, and the mail notification works nicelly in all others registars. Too, is specified in contract what they cannot change my personal info without my permission while the domain not expired. I'm wrong of not renew, but I trusted in the registar notification, like all the other domains. When I contracted the registar service, they stated what notify the users by mail 30 days before the expiration. I received not notifications, then they broken the contract, and does not provide me the expected service. They are doing this because the domain-snap service, and wish what another people pay 4x more ($20 against $85) by this service. :mad:


                            For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:

                            J Offline
                            J Offline
                            Jasmine2501
                            wrote on last edited by
                            #19

                            Clickok wrote:

                            They changed my personal data BEFORE the expiration

                            If you're absolutely certain about that then yes, they broke the rules. You might get a lawyer just to send them a letter. Usually that's enough, but if not, at least you get the ball rolling. Be absolutely sure of the dates of everything first though.

                            "Quality Software since 1983!"
                            http://www.smoothjazzy.com/ - see the "Programming" section for freeware tools and articles.

                            1 Reply Last reply
                            0
                            • C Clickok

                              Drew Stainton wrote:

                              The second your domain registration expired, you no longer had any rights to have your contact info

                              My contact info was changed BEFORE the expiration. My registered e-mail was changed by the REGISTAR, then I cannot receive none notification about renew... I manage more than 60 domains, and the another registars never changed my contact info without my permission, and all notifications about expiration arrive in my mailbox with 90, 60, 30 and 7 days left to expiration. Too, I think what they are so rigorous because they have some tool to capture expired domains and cost 4x more expensive than normal renews. I'm not questioning the fact of I let it expire (I'm wrong, I know). I'm speaking about they changed my contact info BEFORE expiration, nullifing any chance of I receive any notifications...


                              For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.(John 3:16) :badger:

                              L Offline
                              L Offline
                              Lost User
                              wrote on last edited by
                              #20

                              Clickok wrote:

                              I'm speaking about they changed my contact info BEFORE expiration, nullifing any chance of I receive any notifications...

                              Well that's a completely different situation then. Had you said that in your original post my response would have been completely different. Cheers, Drew.

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