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  3. Adobe rips off rest of the World - a warning

Adobe rips off rest of the World - a warning

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  • B Bob1000

    Decided it was time to update Adobe applications for use with Vista. Went on to the Adobe site to upgrade to Robo Help 7 $499 - pricey but fair enough they have to make a living! Entered the shop and then get re-directed to Adobe UK shop, price is now £506!! or $1012 Over twice the price... A web site bug, racist, greedy or what? Spoke to Adobe and apparently it’s not a program bug, but company policy to rip off anyone outside the US at over twice domestic for the same downloaded product. Apparently I was not the first call today complaining! Guess its time to vote with the feet! PS if you are in France its even more!

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    martin_hughes
    wrote on last edited by
    #2

    I had exactly the same experience with Adobe last year - unfortunately I absolutely had to have CS. Happily, my brother lives in the US so he bought it for me and forwarded it on. Adobe suck.

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    • B Bob1000

      Decided it was time to update Adobe applications for use with Vista. Went on to the Adobe site to upgrade to Robo Help 7 $499 - pricey but fair enough they have to make a living! Entered the shop and then get re-directed to Adobe UK shop, price is now £506!! or $1012 Over twice the price... A web site bug, racist, greedy or what? Spoke to Adobe and apparently it’s not a program bug, but company policy to rip off anyone outside the US at over twice domestic for the same downloaded product. Apparently I was not the first call today complaining! Guess its time to vote with the feet! PS if you are in France its even more!

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      hairy_hats
      wrote on last edited by
      #3

      I'm still waiting for a UK English version of Windows. :mad:

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      • B Bob1000

        Decided it was time to update Adobe applications for use with Vista. Went on to the Adobe site to upgrade to Robo Help 7 $499 - pricey but fair enough they have to make a living! Entered the shop and then get re-directed to Adobe UK shop, price is now £506!! or $1012 Over twice the price... A web site bug, racist, greedy or what? Spoke to Adobe and apparently it’s not a program bug, but company policy to rip off anyone outside the US at over twice domestic for the same downloaded product. Apparently I was not the first call today complaining! Guess its time to vote with the feet! PS if you are in France its even more!

        B Offline
        B Offline
        benjymous
        wrote on last edited by
        #4

        That's not unique to Adobe - pretty much any product that gets launched first in the US, then latter in the UK gets a 1:1 dollar -> uk pound conversion

        -- Help me! I'm turning into a grapefruit! Buzzwords!

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        • B benjymous

          That's not unique to Adobe - pretty much any product that gets launched first in the US, then latter in the UK gets a 1:1 dollar -> uk pound conversion

          -- Help me! I'm turning into a grapefruit! Buzzwords!

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          martin_hughes
          wrote on last edited by
          #5

          True - but in terms of downloadable content it's a freaking disgrace.

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          • B Bob1000

            Decided it was time to update Adobe applications for use with Vista. Went on to the Adobe site to upgrade to Robo Help 7 $499 - pricey but fair enough they have to make a living! Entered the shop and then get re-directed to Adobe UK shop, price is now £506!! or $1012 Over twice the price... A web site bug, racist, greedy or what? Spoke to Adobe and apparently it’s not a program bug, but company policy to rip off anyone outside the US at over twice domestic for the same downloaded product. Apparently I was not the first call today complaining! Guess its time to vote with the feet! PS if you are in France its even more!

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            C Offline
            Colin Angus Mackay
            wrote on last edited by
            #6

            Bob1000 wrote:

            Guess its time to vote with the feet!

            I just hate adobe products. I just won't use any of their products any more.

            Upcoming FREE developer events: * Developer Day Scotland Recent blog posts: * Mixins in C#3.0 My website | Blog

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            • B Bob1000

              Decided it was time to update Adobe applications for use with Vista. Went on to the Adobe site to upgrade to Robo Help 7 $499 - pricey but fair enough they have to make a living! Entered the shop and then get re-directed to Adobe UK shop, price is now £506!! or $1012 Over twice the price... A web site bug, racist, greedy or what? Spoke to Adobe and apparently it’s not a program bug, but company policy to rip off anyone outside the US at over twice domestic for the same downloaded product. Apparently I was not the first call today complaining! Guess its time to vote with the feet! PS if you are in France its even more!

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              R Offline
              Rob Graham
              wrote on last edited by
              #7

              Thats one way to compensate for the weak dollar...:rolleyes:

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              • M martin_hughes

                I had exactly the same experience with Adobe last year - unfortunately I absolutely had to have CS. Happily, my brother lives in the US so he bought it for me and forwarded it on. Adobe suck.

                M Offline
                M Offline
                MidwestLimey
                wrote on last edited by
                #8

                I wonder if there's a legalese clause in the EULA about regional distribution and licenses?


                I'm largely language agnostic


                After a while they all bug me :doh:


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                • M MidwestLimey

                  I wonder if there's a legalese clause in the EULA about regional distribution and licenses?


                  I'm largely language agnostic


                  After a while they all bug me :doh:


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                  martin_hughes
                  wrote on last edited by
                  #9

                  Probably - but they can KMA if they think I'm paying them a penny more! :)

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                  • B Bob1000

                    Decided it was time to update Adobe applications for use with Vista. Went on to the Adobe site to upgrade to Robo Help 7 $499 - pricey but fair enough they have to make a living! Entered the shop and then get re-directed to Adobe UK shop, price is now £506!! or $1012 Over twice the price... A web site bug, racist, greedy or what? Spoke to Adobe and apparently it’s not a program bug, but company policy to rip off anyone outside the US at over twice domestic for the same downloaded product. Apparently I was not the first call today complaining! Guess its time to vote with the feet! PS if you are in France its even more!

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                    led mike
                    wrote on last edited by
                    #10

                    They are trying to make enough money in advance for when the EU sues and fines them. :-D

                    led mike

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                    • B Bob1000

                      Decided it was time to update Adobe applications for use with Vista. Went on to the Adobe site to upgrade to Robo Help 7 $499 - pricey but fair enough they have to make a living! Entered the shop and then get re-directed to Adobe UK shop, price is now £506!! or $1012 Over twice the price... A web site bug, racist, greedy or what? Spoke to Adobe and apparently it’s not a program bug, but company policy to rip off anyone outside the US at over twice domestic for the same downloaded product. Apparently I was not the first call today complaining! Guess its time to vote with the feet! PS if you are in France its even more!

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                      L Offline
                      Lost User
                      wrote on last edited by
                      #11

                      Bob1000 wrote:

                      racist

                      Uh, unless they had a box on the order form that asked "Race?" I'm not sure how on earth they could be accused of being racist just because they charge a higher price in a certain country. Country != Race. Cheers, Drew.

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                      • L led mike

                        They are trying to make enough money in advance for when the EU sues and fines them. :-D

                        led mike

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                        Lost User
                        wrote on last edited by
                        #12

                        led mike wrote:

                        They are trying to make enough money in advance for when the EU sues and fines them.

                        As funny as that seems, companies do project the cost of doing business. If they're projecting additional costs because of EU judments, you can bet that's incorporated into the local price. Cheers, Drew.

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                        • L Lost User

                          led mike wrote:

                          They are trying to make enough money in advance for when the EU sues and fines them.

                          As funny as that seems, companies do project the cost of doing business. If they're projecting additional costs because of EU judments, you can bet that's incorporated into the local price. Cheers, Drew.

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                          led mike
                          wrote on last edited by
                          #13

                          Drew Stainton wrote:

                          As funny as that seems

                          Truth is normally funnier than fiction. Since you seem to think I was missing that aspect of my own comment. ;)

                          led mike

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                          • L led mike

                            Drew Stainton wrote:

                            As funny as that seems

                            Truth is normally funnier than fiction. Since you seem to think I was missing that aspect of my own comment. ;)

                            led mike

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                            Lost User
                            wrote on last edited by
                            #14

                            Heh, no - not at all. I got my thoughts and who I was replying to mixed up. Not unusual for me, I'm afraid. :-D Cheers, Drew.

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                            • L led mike

                              They are trying to make enough money in advance for when the EU sues and fines them. :-D

                              led mike

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                              martin_hughes
                              wrote on last edited by
                              #15

                              Good point, I shall write to my MEP and complain - we'll soon see how quickly Adobe cave in :D

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                              • L Lost User

                                Bob1000 wrote:

                                racist

                                Uh, unless they had a box on the order form that asked "Race?" I'm not sure how on earth they could be accused of being racist just because they charge a higher price in a certain country. Country != Race. Cheers, Drew.

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                                B Offline
                                Bob1000
                                wrote on last edited by
                                #16

                                Was being slightly flippant – but on reflection it can actually it can be construed as racist - trying to think of an example that won’t offend anyone :) For example, if you charged more for people who live in Wales than Scotland, as more welsh people live in Wales than Scots, then you are discriminating against the welsh race. Now whether the welsh can be considered a separate race is another matter, but we like to think we are, and I bet the Scots do! Cheers

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                                • B Bob1000

                                  Was being slightly flippant – but on reflection it can actually it can be construed as racist - trying to think of an example that won’t offend anyone :) For example, if you charged more for people who live in Wales than Scotland, as more welsh people live in Wales than Scots, then you are discriminating against the welsh race. Now whether the welsh can be considered a separate race is another matter, but we like to think we are, and I bet the Scots do! Cheers

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                                  Lost User
                                  wrote on last edited by
                                  #17

                                  Bob1000 wrote:

                                  Now whether the welsh can be considered a separate race is another matter

                                  Yup, that's the crux of the problem. I'm Canadian. I'm certainly not American, but I am definitely Caucasian and would still be whether I was born on this side of the border or the other. ;) Cheers, Drew.

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                                  • C Colin Angus Mackay

                                    Bob1000 wrote:

                                    Guess its time to vote with the feet!

                                    I just hate adobe products. I just won't use any of their products any more.

                                    Upcoming FREE developer events: * Developer Day Scotland Recent blog posts: * Mixins in C#3.0 My website | Blog

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                                    L Offline
                                    l a u r e n
                                    wrote on last edited by
                                    #18

                                    im with you on that vote with ones wallet and they wonder why people in poor countries pirate software *shakes head*

                                    "mostly watching the human race is like watching dogs watch tv ... they see the pictures move but the meaning escapes them"

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                                    • B Bob1000

                                      Decided it was time to update Adobe applications for use with Vista. Went on to the Adobe site to upgrade to Robo Help 7 $499 - pricey but fair enough they have to make a living! Entered the shop and then get re-directed to Adobe UK shop, price is now £506!! or $1012 Over twice the price... A web site bug, racist, greedy or what? Spoke to Adobe and apparently it’s not a program bug, but company policy to rip off anyone outside the US at over twice domestic for the same downloaded product. Apparently I was not the first call today complaining! Guess its time to vote with the feet! PS if you are in France its even more!

                                      B Offline
                                      B Offline
                                      Bert delaVega
                                      wrote on last edited by
                                      #19

                                      Maybe there's some requirements for overseas sales? Taxes, exports and such. In reality a download is a download but the end sale, regardless of medium, may have other overhead involved. I'm not sure. As a US person, I don't think I've ever bought any software product from a UK company. Even then I couldn't compare it to the US regs for import/export as it would be different, I would think. Good question. But I wouldn't say "Adobe rips off" unless you can substantiate that. It may not seem fair but they may have reasons for it.

                                      B 1 Reply Last reply
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                                      • B Bob1000

                                        Decided it was time to update Adobe applications for use with Vista. Went on to the Adobe site to upgrade to Robo Help 7 $499 - pricey but fair enough they have to make a living! Entered the shop and then get re-directed to Adobe UK shop, price is now £506!! or $1012 Over twice the price... A web site bug, racist, greedy or what? Spoke to Adobe and apparently it’s not a program bug, but company policy to rip off anyone outside the US at over twice domestic for the same downloaded product. Apparently I was not the first call today complaining! Guess its time to vote with the feet! PS if you are in France its even more!

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                                        S Offline
                                        Steve Mayfield
                                        wrote on last edited by
                                        #20

                                        aren't there fees associated with importing products? Like customs fees or import taxes?

                                        Steve

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                                        • S Steve Mayfield

                                          aren't there fees associated with importing products? Like customs fees or import taxes?

                                          Steve

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                                          B Offline
                                          Bob1000
                                          wrote on last edited by
                                          #21

                                          Yes - but at worst this adds up to about 17.5%

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