My Apple Store Experience
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
c2423 wrote:
have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?
Yes! far many times.
c2423 wrote:
Was it unreasonable of me to expect them to know *what* their competition is?
I think so. These people are trained to answer question about specific products to mostly non technical people. If you are a technical guy, there is no use of asking them any questions.
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
I bought a sansa for similar reasons. Plus I would hate to have to use iTunes to copy my music onto the device. What's wrong with explorer / dolphin / nautilus. I would expect that most sales people should understand the competition at least as far as the patter required to make you buy their product.
modified on Monday, April 26, 2010 10:07 AM
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
c2423 wrote:
have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?
Nope, but the thing with that is, most people seem to have an iPod anyway, so it's hard to test :) I personally have a Zune HD I imported, having previously had an iPod second gen, iPhone and iPod nano 4th gen (which I got free). It's hands down better than any iPod, as well as cheaper. For the lower end, i.e. shuffle. I steer people away as far as Apple as possible, the shuffle is a truly terrible thing and, obviously, overpriced. I point people towards the Sansa Clip+, I personally have an Archos Vision 1, both cheaper than a shuffle, have a screen, and *gasp* buttons! That's just my take on things though :)
He who makes a beast out of himself gets rid of the pain of being a man.
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
c2423 wrote:
as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?
Not in person, but the media (especially the BBC) does it all the frigging time and has done for years. Same now with the iPhone and to a lesser extent blackberries. I've always been a Win CE / Windows Mobile fan myself, back in 2002 with the HTC Canary I had a device that had MP3 playback, video playback, games, email, a web browser and tons of other things yet I've never really seen a mention of these devices in the media.
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c2423 wrote:
have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?
Yes! far many times.
c2423 wrote:
Was it unreasonable of me to expect them to know *what* their competition is?
I think so. These people are trained to answer question about specific products to mostly non technical people. If you are a technical guy, there is no use of asking them any questions.
Rama Krishna Vavilala wrote:
If you are a technical guy, there is no use of asking them any questions.
Generally, I agree. I'm happy to spend some time checking it out for myself. Frankly though, I went in on an impulse and had just wanted a single reason to justify a more expensive purchase to the missus.
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
I didn't go an Apple Store, but a Best Buy, was planning on getting me a new iPod, because I had an iPod before, but after checking prices, tech specs, etc, I went for a Zune HD, that is way better than the iPod and cheaper
I want to die like my grandfather- asleep, not like the passengers in his car, screaming!
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c2423 wrote:
as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?
Not in person, but the media (especially the BBC) does it all the frigging time and has done for years. Same now with the iPhone and to a lesser extent blackberries. I've always been a Win CE / Windows Mobile fan myself, back in 2002 with the HTC Canary I had a device that had MP3 playback, video playback, games, email, a web browser and tons of other things yet I've never really seen a mention of these devices in the media.
Dave Parker wrote:
back in 2002 with the HTC Canary
Ah, back in the day. It even had the best quality camera I've ever seen with a phone, not in terms of resolution but actual picture quality. The downside was that you had to plug it in, but still.
My current favourite word is: Smooth!
-SK Genius
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
c2423 wrote:
have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?
Yes. All the time. It's generally easier to say you have an iPod than explain that you have a Creative Zen player. I'm not sure comparing iPod to Hoover is a great selling point. I don't think many people believe Hoovers are vastly superior to other vacuum cleaners.
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
c2423 wrote:
have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?
Not much. Certainly not in the way "Walkman" was used for any portable cassette player, and certainly not like "Hoover" is used for... well, Hoovers.
I wanna be a eunuchs developer! Pass me a bread knife!
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
Here is my experience of MP3 players I own... iPod: - Very Nice built quality - Very Nice feature set - OK Sound Quality - Costly Zune - Very Nice built quality - Very Nice feature set - BEST Sound Quality - Costly Creative Zen - Poor Built Quality - Very Nice Feature set - Nice Sound Quality - Cheaper iRiver - Nice Built Quality - Very Nice Feature Set - OK Sound Quality - Costly Sansa - Poor Built Quality - Nice feature set - OK Sound Quality - Cheaper So If you want nice sound quality with awesome music subscription service just go for Zune + Zune Premium Headset + Zune Marketplace. iPods are just for looking cool, the new iPods have very bad sound quality, you can't listen to them in higher volume (it will distort) the "signal to noise ratio" is 74 very bad compare to Creative Zen 92 and Zune 90. Zune comes with Wolfam chip (best DAC right now).
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
c2423 wrote:
Was it unreasonable of me to expect them to know *what* their competition is?
Yes. The Apple stores exist to do one thing, sell Apple products and promote Apple's ditzy corporate culture. Expecting anything else is just stupid. I doubt any of the floor employees are paid particularly well, nor are they technically trained, or motivated (why should they be, they are just expected to move Apple products and/or answer simplistic questions about they products).
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
Companies should embrace the "know thine enemy" even if it's just to point out their flaws. They might have made a sale by listing the Zen's shortcomings (if any) vs the iPods strengths (if any).
I need an app that will automatically deliver a new BBBBBBBBaBB (beautiful blonde bimbo brandishing bountiful bobbing bare breasts and bodacious butt) every day. John Simmons / outlaw programmer
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Dave Parker wrote:
back in 2002 with the HTC Canary
Ah, back in the day. It even had the best quality camera I've ever seen with a phone, not in terms of resolution but actual picture quality. The downside was that you had to plug it in, but still.
My current favourite word is: Smooth!
-SK Genius
I never really used the camera tbh due to the whole plug-in thing, though the one on my SPV E650 (think that's a HTC Vox) is pretty good, better than any other digital one I've seen in lower lighting conditions without a flash.
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So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
When you walked in, did you have your "I (heart) Christian Graus" button on?
.45 ACP - because shooting twice is just silly
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"Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
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"The staggering layers of obscenity in your statement make it a work of art on so many levels." - J. Jystad, 2001 -
So I went into the Apple Store the other day (I know, I know) looking to buy an MP3 Player. After half an hour of marvelling at the over priced gadgets on display, a member of staff finally plucked up the courage to ask me if I needed any help. My question was simple: why should I buy an iPod over say, an equivalent Creative Zen MP3 Player? "What's a Creative Zen player?" she asked, before spending the next 5 telling me what an "iPod" is and how it works with a thing called "iTunes". I let her talk, not telling her that I actually own a first generation iPod, so used one before she was even old enough to work in the Apple store, and before she had likely even heard of them (when I first told people I had one, literally one person had heard of it, and he spent half an hour telling me about how you could not get one for love nor money) Maybe it's too much to ask that sales people listen to the question and acknowledge that I know what the product is? Regardless, I politely asked if there was a member of staff who knew what a Creative Zen MP3 player was. So she ran off to find someone. The more knowledgeable member of staff came to talk to me, and proceeded to tell me that what the iPod has over other brands was that it was "just like Hoover. Everybody just calls them Hoovers, regardless - thats like what iPods are like. That's why they are better" (as a question for all CP members, have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?) So I reiterated my original question. "I don't know anything about Zen Players - really its up to you as the customer to know all about them and then ask us about our products. We know all about iPods, but we can't be expected to know about any other type of electronics. What exactly do Zen Players do anyway?" Was it unreasonable of me to expect them to know *what* their competition is? I can accept that they don't have to know everything about the rival devices, but I would at least expect them to understand that they sell MP3 players? So in the end I bought a Hitachi - as much disk space, for a fraction of the price :)
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I bought a sansa for similar reasons. Plus I would hate to have to use iTunes to copy my music onto the device. What's wrong with explorer / dolphin / nautilus. I would expect that most sales people should understand the competition at least as far as the patter required to make you buy their product.
modified on Monday, April 26, 2010 10:07 AM
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c2423 wrote:
have you ever heard people refer to a non iPod MP3 player as an iPod in this fashion?
Not much. Certainly not in the way "Walkman" was used for any portable cassette player, and certainly not like "Hoover" is used for... well, Hoovers.
I wanna be a eunuchs developer! Pass me a bread knife!
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When you walked in, did you have your "I (heart) Christian Graus" button on?
.45 ACP - because shooting twice is just silly
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"Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
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"The staggering layers of obscenity in your statement make it a work of art on so many levels." - J. Jystad, 2001