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  3. Some companies going bust (specifically these XenoCode, SmartAsembly), and they don't even care to tell customers the fact

Some companies going bust (specifically these XenoCode, SmartAsembly), and they don't even care to tell customers the fact

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  • C code_wiz

    I was using this XenoCode PostBuild obfuscator product, having bought a license for $1599... and they went bust overnight, and did not even care to tell. I went to their site to post a support question to see if they will support .NET 4, and there you go! Nothing in that site. It just directs me to some silly tools portal site, which has nothing to do with obfuscator tools. I also have a SmartAssembly license... and checked that site, and saw that it was taken over by Redgate :-) I tried to ask for an upgrade in their site having gone into the smartassembly upgrade centre link, and typed in my existing retail license, and Boom, it just says my license is invalid and the format is unrecognised. I bought this retail license just 7 months back from the orignal company which wrote the product. God! some of these 3-rd party companies, just get on my nerves!!!!!!!!

    L Offline
    L Offline
    Lost User
    wrote on last edited by
    #3

    What do we have here, an other reason for piracy? If you don't have to support anyway, you can't lose it.

    C 1 Reply Last reply
    0
    • L Lost User

      What do we have here, an other reason for piracy? If you don't have to support anyway, you can't lose it.

      C Offline
      C Offline
      code_wiz
      wrote on last edited by
      #4

      Sorry, what piracy, i don;t understand!

      L 1 Reply Last reply
      0
      • C code_wiz

        Sorry, what piracy, i don;t understand!

        L Offline
        L Offline
        Lost User
        wrote on last edited by
        #5

        Well then you wouldn't feel so bad about losing the support you paid for etc, because you wouldn't have paid and you never had the support to begin with. Sounds like a deal, right?

        C 1 Reply Last reply
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        • L Lost User

          Well then you wouldn't feel so bad about losing the support you paid for etc, because you wouldn't have paid and you never had the support to begin with. Sounds like a deal, right?

          C Offline
          C Offline
          code_wiz
          wrote on last edited by
          #6

          I think you are drunk! Did you read that i have mentioned that I had paid to get that license? What makes you think i got it pirated. I purchased both the retail license from the respective companies. Both the products i had purchased in the last 8-9 months, and the price included at least one year of support. But i am not even talking about support here, i am just saying they did not even care to send an email to say they are dropping that business, etc.

          L 1 Reply Last reply
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          • C code_wiz

            I think you are drunk! Did you read that i have mentioned that I had paid to get that license? What makes you think i got it pirated. I purchased both the retail license from the respective companies. Both the products i had purchased in the last 8-9 months, and the price included at least one year of support. But i am not even talking about support here, i am just saying they did not even care to send an email to say they are dropping that business, etc.

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #7

            I didn't think that you did, I think that you should have

            C 1 Reply Last reply
            0
            • L Lost User

              I didn't think that you did, I think that you should have

              C Offline
              C Offline
              code_wiz
              wrote on last edited by
              #8

              Your comment is just rubbish. Listen, you cannot post comments by just assuming something contrary to what i had said in my post. Your comments gives me more pain than the act of those companies themselves. Anyway, thanks for your time.

              L M M 3 Replies Last reply
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              • C code_wiz

                Your comment is just rubbish. Listen, you cannot post comments by just assuming something contrary to what i had said in my post. Your comments gives me more pain than the act of those companies themselves. Anyway, thanks for your time.

                L Offline
                L Offline
                Lost User
                wrote on last edited by
                #9

                Alright.. sorry I'll stop Seriously though, I never said you pirated that thing, I'm just saying that if you Had, you wouldn't have this problem.

                1 Reply Last reply
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                • C code_wiz

                  Your comment is just rubbish. Listen, you cannot post comments by just assuming something contrary to what i had said in my post. Your comments gives me more pain than the act of those companies themselves. Anyway, thanks for your time.

                  M Offline
                  M Offline
                  Mladen Jankovic
                  wrote on last edited by
                  #10

                  Dude, have a heart, he's from Netherlands where those silly mushrooms are legal and it's Saturday - do the math.

                  [Genetic Algorithm Library] [Wowd]

                  C L 2 Replies Last reply
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                  • M Mladen Jankovic

                    Dude, have a heart, he's from Netherlands where those silly mushrooms are legal and it's Saturday - do the math.

                    [Genetic Algorithm Library] [Wowd]

                    C Offline
                    C Offline
                    code_wiz
                    wrote on last edited by
                    #11

                    Yeah well, I just thought i would post my rant here since it was a big chunk of money to lose in no time, at least for a small company like me, and his confusing comments really got me pissed off! :-) Anyway, no worries, buddies. Thanks.

                    1 Reply Last reply
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                    • C code_wiz

                      I was using this XenoCode PostBuild obfuscator product, having bought a license for $1599... and they went bust overnight, and did not even care to tell. I went to their site to post a support question to see if they will support .NET 4, and there you go! Nothing in that site. It just directs me to some silly tools portal site, which has nothing to do with obfuscator tools. I also have a SmartAssembly license... and checked that site, and saw that it was taken over by Redgate :-) I tried to ask for an upgrade in their site having gone into the smartassembly upgrade centre link, and typed in my existing retail license, and Boom, it just says my license is invalid and the format is unrecognised. I bought this retail license just 7 months back from the orignal company which wrote the product. God! some of these 3-rd party companies, just get on my nerves!!!!!!!!

                      L Offline
                      L Offline
                      Lost User
                      wrote on last edited by
                      #12

                      If they went bust then usually one of two things have happened: 1. The receivers walk in the door tell everyone to stop working and have the management escorted from the building. They then set about trying to sell what's left of the company in order to pay off (some of) the debts. 2. The management keep going hoping they can salvage the business until all their creditors, including the power and telecoms suppliers, pull the plug and they grind to a speedy halt. In either case you will generally find that sending email messages to their customers is fairly low on the list of priorities. Yes I know it hurts (been there myself) but that's the world of business.

                      It's time for a new signature.

                      C OriginalGriffO 2 Replies Last reply
                      0
                      • M Mladen Jankovic

                        Dude, have a heart, he's from Netherlands where those silly mushrooms are legal and it's Saturday - do the math.

                        [Genetic Algorithm Library] [Wowd]

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #13

                        Right well I'll stay off CP for a couple of hours I guess

                        1 Reply Last reply
                        0
                        • L Lost User

                          If they went bust then usually one of two things have happened: 1. The receivers walk in the door tell everyone to stop working and have the management escorted from the building. They then set about trying to sell what's left of the company in order to pay off (some of) the debts. 2. The management keep going hoping they can salvage the business until all their creditors, including the power and telecoms suppliers, pull the plug and they grind to a speedy halt. In either case you will generally find that sending email messages to their customers is fairly low on the list of priorities. Yes I know it hurts (been there myself) but that's the world of business.

                          It's time for a new signature.

                          C Offline
                          C Offline
                          code_wiz
                          wrote on last edited by
                          #14

                          I understand, Richard :-) But CP was my only port of call, for ranting out my pain!!!! Thanks for being supporting guys!

                          1 Reply Last reply
                          0
                          • C code_wiz

                            I was using this XenoCode PostBuild obfuscator product, having bought a license for $1599... and they went bust overnight, and did not even care to tell. I went to their site to post a support question to see if they will support .NET 4, and there you go! Nothing in that site. It just directs me to some silly tools portal site, which has nothing to do with obfuscator tools. I also have a SmartAssembly license... and checked that site, and saw that it was taken over by Redgate :-) I tried to ask for an upgrade in their site having gone into the smartassembly upgrade centre link, and typed in my existing retail license, and Boom, it just says my license is invalid and the format is unrecognised. I bought this retail license just 7 months back from the orignal company which wrote the product. God! some of these 3-rd party companies, just get on my nerves!!!!!!!!

                            A Offline
                            A Offline
                            Amar Chaudhary
                            wrote on last edited by
                            #15

                            Form companies perspective :I feel telling that fact to customers will result in more lawsuits and return money requests than going under quietly - yes it is completely unethical :mad: :mad:.

                            My Startup!!!!
                            Profile@Elance - feedback available too

                            1 Reply Last reply
                            0
                            • C code_wiz

                              I was using this XenoCode PostBuild obfuscator product, having bought a license for $1599... and they went bust overnight, and did not even care to tell. I went to their site to post a support question to see if they will support .NET 4, and there you go! Nothing in that site. It just directs me to some silly tools portal site, which has nothing to do with obfuscator tools. I also have a SmartAssembly license... and checked that site, and saw that it was taken over by Redgate :-) I tried to ask for an upgrade in their site having gone into the smartassembly upgrade centre link, and typed in my existing retail license, and Boom, it just says my license is invalid and the format is unrecognised. I bought this retail license just 7 months back from the orignal company which wrote the product. God! some of these 3-rd party companies, just get on my nerves!!!!!!!!

                              E Offline
                              E Offline
                              econner
                              wrote on last edited by
                              #16

                              I also use Xenocode. They have shifted directions with their products. If you go to the bottom of the main web page http://www.xenocode.com/[^] you should still be able to log in and access your account. I also asked them why Xenocode was not listed as a product. They said they were going to keep it in maintenance. I am also considering moving to another vendor/product due to Xenocode's shift in products. However, I also have $500+ dollars invested in purchases and updates.

                              1 Reply Last reply
                              0
                              • C code_wiz

                                I was using this XenoCode PostBuild obfuscator product, having bought a license for $1599... and they went bust overnight, and did not even care to tell. I went to their site to post a support question to see if they will support .NET 4, and there you go! Nothing in that site. It just directs me to some silly tools portal site, which has nothing to do with obfuscator tools. I also have a SmartAssembly license... and checked that site, and saw that it was taken over by Redgate :-) I tried to ask for an upgrade in their site having gone into the smartassembly upgrade centre link, and typed in my existing retail license, and Boom, it just says my license is invalid and the format is unrecognised. I bought this retail license just 7 months back from the orignal company which wrote the product. God! some of these 3-rd party companies, just get on my nerves!!!!!!!!

                                J Offline
                                J Offline
                                JimmyRopes
                                wrote on last edited by
                                #17

                                So I take it you don't want a job with them. We're hiring (according to Google search return) [^] Virtualize your applications - Xenocode® Virtual Application Studio Visit spoon.net to learn more about Spoon Studio. Existing users can login to access purchased products. © 2010 Xenocode | Patents Pending. www.xenocode.com/ - CachedBrowser Sandbox Support We're hiring Technology Pricing and Licensing

                                Simply Elegant Designs JimmyRopes Designs
                                Think inside the box! ProActive Secure Systems
                                I'm on-line therefore I am. JimmyRopes

                                1 Reply Last reply
                                0
                                • C code_wiz

                                  I was using this XenoCode PostBuild obfuscator product, having bought a license for $1599... and they went bust overnight, and did not even care to tell. I went to their site to post a support question to see if they will support .NET 4, and there you go! Nothing in that site. It just directs me to some silly tools portal site, which has nothing to do with obfuscator tools. I also have a SmartAssembly license... and checked that site, and saw that it was taken over by Redgate :-) I tried to ask for an upgrade in their site having gone into the smartassembly upgrade centre link, and typed in my existing retail license, and Boom, it just says my license is invalid and the format is unrecognised. I bought this retail license just 7 months back from the orignal company which wrote the product. God! some of these 3-rd party companies, just get on my nerves!!!!!!!!

                                  D Offline
                                  D Offline
                                  Dave Parker
                                  wrote on last edited by
                                  #18

                                  hmm wonder what happens to the software now. I gave xenocode postbuild a try once and it seemed pretty good. The price tag was far too high for my needs though so I went with a freeware alternative.

                                  E 1 Reply Last reply
                                  0
                                  • L Lost User

                                    If they went bust then usually one of two things have happened: 1. The receivers walk in the door tell everyone to stop working and have the management escorted from the building. They then set about trying to sell what's left of the company in order to pay off (some of) the debts. 2. The management keep going hoping they can salvage the business until all their creditors, including the power and telecoms suppliers, pull the plug and they grind to a speedy halt. In either case you will generally find that sending email messages to their customers is fairly low on the list of priorities. Yes I know it hurts (been there myself) but that's the world of business.

                                    It's time for a new signature.

                                    OriginalGriffO Offline
                                    OriginalGriffO Offline
                                    OriginalGriff
                                    wrote on last edited by
                                    #19

                                    Richard MacCutchan wrote:

                                    The receivers walk in the door tell everyone to stop working and have the management escorted from the building. They then set about trying to sell what's left of the company in order to pay off (some of) the debts. the receivers

                                    FTFY Or at least, that's what happens when our customers go bust...:mad:

                                    Did you know: That by counting the rings on a tree trunk, you can tell how many other trees it has slept with.

                                    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                                    "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                                    L 1 Reply Last reply
                                    0
                                    • D Dave Parker

                                      hmm wonder what happens to the software now. I gave xenocode postbuild a try once and it seemed pretty good. The price tag was far too high for my needs though so I went with a freeware alternative.

                                      E Offline
                                      E Offline
                                      econner
                                      wrote on last edited by
                                      #20

                                      So far, there have been recent patches. When you start the application it indicates your current build and if a new build is available. When I purchased the product 3-4 years ago there was a different pricing structure and it wasn't rolled up into the one virtual product. However, in the recent years they have dropped the individual product. New users had a to purchase the entire package which was more money. I have not had any issues with Postbuild. However, it looks like they have found more success or potential in the virtualization side and are not spending as much focus on just the Postbuild product. I am still using the 2009 version and they have a 2010 version available for me to upgrade. However the cost for my license upgrade is $399 and I am unsure if I want to throw any more money to a product that i am not sure of the future development/maintenance. Maybe someone from Xenocode might see the post and chime in. [Edit] I submitted a help ticket from my Xenocode account asking someone to review this thread and provide feedback. [/Edit]

                                      modified on Saturday, June 12, 2010 12:08 PM

                                      1 Reply Last reply
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                                      • OriginalGriffO OriginalGriff

                                        Richard MacCutchan wrote:

                                        The receivers walk in the door tell everyone to stop working and have the management escorted from the building. They then set about trying to sell what's left of the company in order to pay off (some of) the debts. the receivers

                                        FTFY Or at least, that's what happens when our customers go bust...:mad:

                                        Did you know: That by counting the rings on a tree trunk, you can tell how many other trees it has slept with.

                                        L Offline
                                        L Offline
                                        Lost User
                                        wrote on last edited by
                                        #21

                                        I was trying not to offend any CP members who work for receivers. ;)

                                        It's time for a new signature.

                                        OriginalGriffO 1 Reply Last reply
                                        0
                                        • L Lost User

                                          I was trying not to offend any CP members who work for receivers. ;)

                                          It's time for a new signature.

                                          OriginalGriffO Offline
                                          OriginalGriffO Offline
                                          OriginalGriff
                                          wrote on last edited by
                                          #22

                                          Stuff 'em! :laugh: They are probably fine, good people. But the management seem to always spin it out until there is no money for creditors. Strangely, this seems to make other companies vulnerable to going bust, and thus more work for receivers... I'm sure that's just coincidence though! And when this happened to us (years ago, major customer went bust and we had to follow) we couldn't get a receiver to do anything. Again, I'm sure it was just a coincidence that we had no money they could use...

                                          Did you know: That by counting the rings on a tree trunk, you can tell how many other trees it has slept with.

                                          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                                          "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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