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  3. What I want from a consumer appliances website

What I want from a consumer appliances website

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  • R Rajesh R Subramanian

    I want to buy an air conditioner, and since I've had good experience with Panasonic units in the past, I am strolling through Panasonic India website. All I see there is marketing bullshit with a lot of nonsensical writing accompanied by stupid pictures of air conditioners sweeping blue coloured air all around it like a swirling hurricane. The contents in their website try hard to convince me how awesome their technology is, and how they've broken new grounds and how they will capture this world with their air conditioners. I want a frockin' button on their website, which would just show me the product specifications and price, for the fact that nothing else matters. But, there's no way to find it. So, I've to remember the model numbers that I'm interested in (like OMGLOL-KA-MEGA-AWSUM-DOUCHE4385) and call up their customer care or a showroom find out the price of each model. No, thanks. So, it's either a Hitachi or Samsung now. They're both equally good as well (Hitachi being slightly better, in fact), and have straightforward, useful information on their websites.

    "Real men drive manual transmission" - Rajesh.

    L Offline
    L Offline
    Luc Pattyn
    wrote on last edited by
    #16

    Rajesh R Subramanian wrote:

    OMGLOL-KA-MEGA-AWSUM-DOUCHE4385

    if it is the matching emoticon you want, you need to surround it with semi-colons. example: :breeze:

    Luc Pattyn [Forum Guidelines] [My Articles] Nil Volentibus Arduum

    Please use <PRE> tags for code snippets, they preserve indentation, improve readability, and make me actually look at the code.

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    • L Lost User

      no Re-phrasing.I really havn't cracked ny big tech stuff. Data in data out. smart data in -smart data out.- that's all. Now u guys make me sound as i was claiming i managed nuclear fusion.

      R Offline
      R Offline
      Rob Graham
      wrote on last edited by
      #17

      Believe me, none of us think you capable of managing nuclear fusion.

      "People who bite the hand that feeds them usually lick the boot that kicks them." Eric Hoffer "The failure mode of 'clever' is 'asshole'" John Scalzi

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      • R Rajesh R Subramanian

        I want to buy an air conditioner, and since I've had good experience with Panasonic units in the past, I am strolling through Panasonic India website. All I see there is marketing bullshit with a lot of nonsensical writing accompanied by stupid pictures of air conditioners sweeping blue coloured air all around it like a swirling hurricane. The contents in their website try hard to convince me how awesome their technology is, and how they've broken new grounds and how they will capture this world with their air conditioners. I want a frockin' button on their website, which would just show me the product specifications and price, for the fact that nothing else matters. But, there's no way to find it. So, I've to remember the model numbers that I'm interested in (like OMGLOL-KA-MEGA-AWSUM-DOUCHE4385) and call up their customer care or a showroom find out the price of each model. No, thanks. So, it's either a Hitachi or Samsung now. They're both equally good as well (Hitachi being slightly better, in fact), and have straightforward, useful information on their websites.

        "Real men drive manual transmission" - Rajesh.

        R Offline
        R Offline
        Roger Wright
        wrote on last edited by
        #18

        Rajesh R Subramanian wrote:

        show me the product specifications and price

        That's precisely what I want from every website. If I have to talk to a salesman, or request a quote from your site, you've lost the sale. Period. If I have time to chat with a pitchman or wait for someone to get around to answering an email RFQ, I wouldn't be shopping on the web, and you have no business being there. I know that prices vary, and I don't expect them to be perfectly accurate, but you'd damned well better show me typical pricing if you want me to spend two seconds on your product page.

        Will Rogers never met me.

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        • R Rob Graham

          Believe me, none of us think you capable of managing nuclear fusion.

          "People who bite the hand that feeds them usually lick the boot that kicks them." Eric Hoffer "The failure mode of 'clever' is 'asshole'" John Scalzi

          L Offline
          L Offline
          Lost User
          wrote on last edited by
          #19

          I dont care wht you think or what you dont.I publicly apologised to you in the forum,so that still conveys to me tht i am sane. I dont claim to be too good , but i think i have a different view point. we cant manage small simple thing s yet - why go all the way to nuclear fusion? genius doesn't always last,perseverance does.

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          • OriginalGriffO OriginalGriff

            I can think of a few uses, myself...

            Real men don't use instructions. They are only the manufacturers opinion on how to put the thing together. Manfred R. Bihy: "Looks as if OP is learning resistant."

            S Offline
            S Offline
            Single Step Debugger
            wrote on last edited by
            #20

            John Bobbit comes to mind...

            There is only one Ashley Judd and Salma Hayek is her prophet! Advertise here – minimum three posts per day are guaranteed.

            1 Reply Last reply
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            • L Lost User

              I dont care wht you think or what you dont.I publicly apologised to you in the forum,so that still conveys to me tht i am sane. I dont claim to be too good , but i think i have a different view point. we cant manage small simple thing s yet - why go all the way to nuclear fusion? genius doesn't always last,perseverance does.

              P Offline
              P Offline
              Pete OHanlon
              wrote on last edited by
              #21

              I-am-Learning wrote:

              we cant manage small simple thing s yet

              Speak for youself. I have no trouble with lots of small things, simple things, large things, complex things. My biggest failing is in my inability to understand women.

              I'm not a stalker, I just know things. Oh by the way, you're out of milk.

              Forgive your enemies - it messes with their heads

              My blog | My articles | MoXAML PowerToys | Onyx

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              • R Roger Wright

                Rajesh R Subramanian wrote:

                show me the product specifications and price

                That's precisely what I want from every website. If I have to talk to a salesman, or request a quote from your site, you've lost the sale. Period. If I have time to chat with a pitchman or wait for someone to get around to answering an email RFQ, I wouldn't be shopping on the web, and you have no business being there. I know that prices vary, and I don't expect them to be perfectly accurate, but you'd damned well better show me typical pricing if you want me to spend two seconds on your product page.

                Will Rogers never met me.

                A Offline
                A Offline
                AspDotNetDev
                wrote on last edited by
                #22

                Yeah, that annoys me too. I wonder if they do that too gauge how much they can gouge future customers.

                [WikiLeaks Cablegate Cables]

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                • P Pete OHanlon

                  I-am-Learning wrote:

                  we cant manage small simple thing s yet

                  Speak for youself. I have no trouble with lots of small things, simple things, large things, complex things. My biggest failing is in my inability to understand women.

                  I'm not a stalker, I just know things. Oh by the way, you're out of milk.

                  Forgive your enemies - it messes with their heads

                  My blog | My articles | MoXAML PowerToys | Onyx

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #23

                  women - they dont come into the classification system of simple and complex, dont u think.

                  1 Reply Last reply
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                  • P Pete OHanlon

                    I-am-Learning wrote:

                    we cant manage small simple thing s yet

                    Speak for youself. I have no trouble with lots of small things, simple things, large things, complex things. My biggest failing is in my inability to understand women.

                    I'm not a stalker, I just know things. Oh by the way, you're out of milk.

                    Forgive your enemies - it messes with their heads

                    My blog | My articles | MoXAML PowerToys | Onyx

                    A Offline
                    A Offline
                    AspDotNetDev
                    wrote on last edited by
                    #24

                    Pete O'Hanlon wrote:

                    My biggest failing is in my inability to understand women.

                    That's what happens when you try to model a chaotic system. ;)

                    [WikiLeaks Cablegate Cables]

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                    • A AspDotNetDev

                      Pete O'Hanlon wrote:

                      My biggest failing is in my inability to understand women.

                      That's what happens when you try to model a chaotic system. ;)

                      [WikiLeaks Cablegate Cables]

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                      L Offline
                      Lost User
                      wrote on last edited by
                      #25

                      The Human brain is not all that structured, either.

                      A 1 Reply Last reply
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                      • L Lost User

                        The Human brain is not all that structured, either.

                        A Offline
                        A Offline
                        AspDotNetDev
                        wrote on last edited by
                        #26

                        Sure it is! I'm also fairly certain women have a reality distortion cortex to obfuscate all that structure.

                        [WikiLeaks Cablegate Cables]

                        1 Reply Last reply
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                        • A AspDotNetDev

                          Pete O'Hanlon wrote:

                          My biggest failing is in my inability to understand women.

                          That's what happens when you try to model a chaotic system. ;)

                          [WikiLeaks Cablegate Cables]

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                          P Offline
                          Pete OHanlon
                          wrote on last edited by
                          #27

                          I tend to go with a reactive approach. It's simple: "Uh huh. Yes dear. Whatever you say dear. I'm sorry." Those sentences cover just about everything, apart from: "No. Your bottom is perfect, no matter what you wear." Mrs Yoda and I are celebrating 25 years this year, so I must have got something right with those sentences.

                          I'm not a stalker, I just know things. Oh by the way, you're out of milk.

                          Forgive your enemies - it messes with their heads

                          My blog | My articles | MoXAML PowerToys | Onyx

                          L A 2 Replies Last reply
                          0
                          • R Roger Wright

                            Rajesh R Subramanian wrote:

                            show me the product specifications and price

                            That's precisely what I want from every website. If I have to talk to a salesman, or request a quote from your site, you've lost the sale. Period. If I have time to chat with a pitchman or wait for someone to get around to answering an email RFQ, I wouldn't be shopping on the web, and you have no business being there. I know that prices vary, and I don't expect them to be perfectly accurate, but you'd damned well better show me typical pricing if you want me to spend two seconds on your product page.

                            Will Rogers never met me.

                            D Offline
                            D Offline
                            Dalek Dave
                            wrote on last edited by
                            #28

                            All the details laid out so you can make an 'Informed Choice' rather than a load of blather.

                            ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC Link[^] Trolls[^]

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                            • P Pete OHanlon

                              I tend to go with a reactive approach. It's simple: "Uh huh. Yes dear. Whatever you say dear. I'm sorry." Those sentences cover just about everything, apart from: "No. Your bottom is perfect, no matter what you wear." Mrs Yoda and I are celebrating 25 years this year, so I must have got something right with those sentences.

                              I'm not a stalker, I just know things. Oh by the way, you're out of milk.

                              Forgive your enemies - it messes with their heads

                              My blog | My articles | MoXAML PowerToys | Onyx

                              L Offline
                              L Offline
                              Lost User
                              wrote on last edited by
                              #29

                              he he :). that's called experience. just like language has nuances, men and women have nuances too.that's it i guess.

                              1 Reply Last reply
                              0
                              • P Pete OHanlon

                                I tend to go with a reactive approach. It's simple: "Uh huh. Yes dear. Whatever you say dear. I'm sorry." Those sentences cover just about everything, apart from: "No. Your bottom is perfect, no matter what you wear." Mrs Yoda and I are celebrating 25 years this year, so I must have got something right with those sentences.

                                I'm not a stalker, I just know things. Oh by the way, you're out of milk.

                                Forgive your enemies - it messes with their heads

                                My blog | My articles | MoXAML PowerToys | Onyx

                                A Offline
                                A Offline
                                AspDotNetDev
                                wrote on last edited by
                                #30

                                I would get annoyed being placated like that all the time. Guess women don't have that problem. :)

                                [WikiLeaks Cablegate Cables]

                                1 Reply Last reply
                                0
                                • R Rajesh R Subramanian

                                  I want to buy an air conditioner, and since I've had good experience with Panasonic units in the past, I am strolling through Panasonic India website. All I see there is marketing bullshit with a lot of nonsensical writing accompanied by stupid pictures of air conditioners sweeping blue coloured air all around it like a swirling hurricane. The contents in their website try hard to convince me how awesome their technology is, and how they've broken new grounds and how they will capture this world with their air conditioners. I want a frockin' button on their website, which would just show me the product specifications and price, for the fact that nothing else matters. But, there's no way to find it. So, I've to remember the model numbers that I'm interested in (like OMGLOL-KA-MEGA-AWSUM-DOUCHE4385) and call up their customer care or a showroom find out the price of each model. No, thanks. So, it's either a Hitachi or Samsung now. They're both equally good as well (Hitachi being slightly better, in fact), and have straightforward, useful information on their websites.

                                  "Real men drive manual transmission" - Rajesh.

                                  S Offline
                                  S Offline
                                  Single Step Debugger
                                  wrote on last edited by
                                  #31

                                  Rajesh R Subramanian wrote:

                                  I am strolling through Panasonic India website

                                  There is your mistake; you need to find a dealer or retailer. The official distributors often are not allowed to sell directly to the customers or give them the prices.

                                  There is only one Ashley Judd and Salma Hayek is her prophet! Advertise here – minimum three posts per day are guaranteed.

                                  R 1 Reply Last reply
                                  0
                                  • A AspDotNetDev

                                    Yeah, that annoys me too. I wonder if they do that too gauge how much they can gouge future customers.

                                    [WikiLeaks Cablegate Cables]

                                    T Offline
                                    T Offline
                                    Tom Delany
                                    wrote on last edited by
                                    #32

                                    AspDotNetDev wrote:

                                    gauge how much they can gouge

                                    Do you use a gouge gauge to measure that? ;P

                                    WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated. There are 10 kinds of people in the world: People who know binary and people who don't.

                                    A 1 Reply Last reply
                                    0
                                    • A AspDotNetDev

                                      I-am-Learning wrote:

                                      .!.

                                      Watch it with those emoticons. The Lounge is supposed to be KSS.

                                      [WikiLeaks Cablegate Cables]

                                      S Offline
                                      S Offline
                                      Single Step Debugger
                                      wrote on last edited by
                                      #33

                                      Nice catch!

                                      There is only one Ashley Judd and Salma Hayek is her prophet! Advertise here – minimum three posts per day are guaranteed.

                                      1 Reply Last reply
                                      0
                                      • T Tom Delany

                                        AspDotNetDev wrote:

                                        gauge how much they can gouge

                                        Do you use a gouge gauge to measure that? ;P

                                        WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated. There are 10 kinds of people in the world: People who know binary and people who don't.

                                        A Offline
                                        A Offline
                                        AspDotNetDev
                                        wrote on last edited by
                                        #34

                                        That would be gaudy name for that ghoulish gizmo.

                                        [WikiLeaks Cablegate Cables]

                                        1 Reply Last reply
                                        0
                                        • S Single Step Debugger

                                          Rajesh R Subramanian wrote:

                                          I am strolling through Panasonic India website

                                          There is your mistake; you need to find a dealer or retailer. The official distributors often are not allowed to sell directly to the customers or give them the prices.

                                          There is only one Ashley Judd and Salma Hayek is her prophet! Advertise here – minimum three posts per day are guaranteed.

                                          R Offline
                                          R Offline
                                          Rajesh R Subramanian
                                          wrote on last edited by
                                          #35

                                          Deyan Georgiev wrote:

                                          The official distributors often are not allowed to sell directly to the customers or give them the prices.

                                          Official distributors can't what? :confused: I'm talking about their website. How exactly are Samsung and Hitachi able to put up their prices on their websites, and why only Panasonic can't do it is beyond me.

                                          Deyan Georgiev wrote:

                                          There is your mistake; you need to find a dealer or retailer.

                                          No, I don't *need* to find a dealer or retailer. I'm the consumer, and I am free to buy what I want from any manufacturer that I think cater well to my requirements. My requirement is that I know the prices and specifications of their products so that I can shortlist a number of items before I visit their dealer or their showroom. I can't be arsed to find a retailer and talk to them to just know the price or specs. Before anything else, I'd like to know the specs and prices. If they can't put up the prices of their products in their website, they've lost me as a customer. Because someone else is doing that for me.

                                          "Real men drive manual transmission" - Rajesh.

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