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naughty Norton AV

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  • N Nagy Vilmos

    MSE as the guys said. And make sure your Dad has LOTS of beer in before you agree to help out...


    Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

    J Offline
    J Offline
    Jim Crafton
    wrote on last edited by
    #7

    Yeah I'm going up for Thanksgiving and that's one of the things I'll do. I was thinking of trying to walk him through this over the phone but I'm afraid that will only complicate matters.

    ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

    M 1 Reply Last reply
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    • OriginalGriffO OriginalGriff

      It may be better now - I can't comment because it was such a PITA to get rid of last time I had it on a PC that I won't touch it again - but I doubt it. Before Symantec took over, it was a good tool. Then it got greedy, and lazy, and fat, and impossible to get off cleanly. Mind you, McAfee did the same, and Symantec don't own them. Now I just stick to Microsoft Essentials - seems to work fine so far.

      Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

      J Offline
      J Offline
      Jim Crafton
      wrote on last edited by
      #8

      Is it possible to just get it to stop working/running, without uninstalling it? For example, is it possible to just disable the Norton service?

      ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

      OriginalGriffO 1 Reply Last reply
      0
      • J Jim Crafton

        My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!

        ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

        F Offline
        F Offline
        Flynn Arrowstarr Regular Schmoe
        wrote on last edited by
        #9

        Jim Crafton wrote:

        ...the Lotus Notes of the AV world?

        No, that's McAfee. Norton is worse... :-\ We recently had a virus hit our work systems. The virus itself was created in 2010 or possibly sooner. McAfee didn't prevent the virus from running or even detect it. Mind you we have an enterprise license with them. MSE cleans the infected files and prevents the virus from running, so we're looking to switch to their enterprise version. Flynn

        OriginalGriffO 1 Reply Last reply
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        • J Jim Crafton

          Sigh, this is what I was afraid. Well I can at least disable the service (I'm assuming the Norton AV stuff is controlled via a service) right?

          ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

          S Offline
          S Offline
          Slacker007
          wrote on last edited by
          #10

          Jim Crafton wrote:

          s controlled via a service

          The service of Satan I tell you. Norton killed my FIL's PC and ripped out it's digital soul. Ended up having to do a complete OS re-install.

          Just along for the ride. "the meat from that butcher is just the dogs danglies, absolutely amazing cuts of beef." - DaveAuld (2011)
          "No, that is just the earthly manifestation of the Great God Retardon." - Nagy Vilmos (2011)

          1 Reply Last reply
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          • J Jim Crafton

            Is it possible to just get it to stop working/running, without uninstalling it? For example, is it possible to just disable the Norton service?

            ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

            OriginalGriffO Offline
            OriginalGriffO Offline
            OriginalGriff
            wrote on last edited by
            #11

            In theory, yes - you can just turn it off. But it just turns itself back on again, from what I can remember...:mad:

            Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
            "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

            J 1 Reply Last reply
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            • F Flynn Arrowstarr Regular Schmoe

              Jim Crafton wrote:

              ...the Lotus Notes of the AV world?

              No, that's McAfee. Norton is worse... :-\ We recently had a virus hit our work systems. The virus itself was created in 2010 or possibly sooner. McAfee didn't prevent the virus from running or even detect it. Mind you we have an enterprise license with them. MSE cleans the infected files and prevents the virus from running, so we're looking to switch to their enterprise version. Flynn

              OriginalGriffO Offline
              OriginalGriffO Offline
              OriginalGriff
              wrote on last edited by
              #12

              I'll admit I am impressed with MSE - even the free version is less hassle than some of the pay-through-the-nose solutions out there.

              Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

              "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
              "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

              1 Reply Last reply
              0
              • OriginalGriffO OriginalGriff

                In theory, yes - you can just turn it off. But it just turns itself back on again, from what I can remember...:mad:

                Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                J Offline
                J Offline
                Jim Crafton
                wrote on last edited by
                #13

                Naturally! This is what happens when you use the Tourette's Process for software implementation.

                ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                OriginalGriffO 1 Reply Last reply
                0
                • L Lost User

                  Microsoft Security Essentials. To uninstall Norton you will need to cast the laptop into the heart of the sun.

                  Every man can tell how many goats or sheep he possesses, but not how many friends.

                  J Offline
                  J Offline
                  jeron1
                  wrote on last edited by
                  #14

                  ChrisElston wrote:

                  To uninstall Norton you will need to cast the laptop into the heart of the sun.

                  You're not kidding! I did this last week, Christ what a miserable registry modifying experience. I second Microsoft Security Essentials. I also have the free version Malwarebytes which I run scans periodically.

                  1 Reply Last reply
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                  • L Lost User

                    Microsoft Security Essentials. To uninstall Norton you will need to cast the laptop into the heart of the sun.

                    Every man can tell how many goats or sheep he possesses, but not how many friends.

                    L Offline
                    L Offline
                    Lost User
                    wrote on last edited by
                    #15

                    Take out the registry entries, the files, and you have a clean system. OK, a bit manual, but takes what, 15 mins?

                    ============================== Nothing to say.

                    1 Reply Last reply
                    0
                    • J Jim Crafton

                      My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!

                      ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                      L Offline
                      L Offline
                      Lost User
                      wrote on last edited by
                      #16

                      I always say to use the computer under a user profile, and only log in with an admin profile when you really need to. That way the system stays safe.

                      ============================== Nothing to say.

                      J B 2 Replies Last reply
                      0
                      • J Jim Crafton

                        My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!

                        ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                        H Offline
                        H Offline
                        Henry Minute
                        wrote on last edited by
                        #17

                        I have read that the very newest versions have a decent uninstaller accessed through Add/Remove Programs in Control Panel as usual. The further back you go, the more difficult it becomes. Anything older than 2009 requires working Latin, before 2007 and fluent Aramaic is needed. Before that advanced knowledge of the Black Pullet Grimoire would come in handy. There are however loads of step-by-step tutorials out here and Norton even have some on their site. One possible problem is that they released so many versions of their products (Norton Internet Security, Antivirus, Antivirus Suite etc......) that you need to be sure to find and use the appropriate method.

                        Henry Minute Do not read medical books! You could die of a misprint. - Mark Twain Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is.

                        J 1 Reply Last reply
                        0
                        • L Lost User

                          I always say to use the computer under a user profile, and only log in with an admin profile when you really need to. That way the system stays safe.

                          ============================== Nothing to say.

                          J Offline
                          J Offline
                          Jim Crafton
                          wrote on last edited by
                          #18

                          Yeah, that's the other thing I need to fix - the geniuses at Toshiba configured it with without a password and full admin access. Sigh...

                          ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                          L 1 Reply Last reply
                          0
                          • J Jim Crafton

                            My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!

                            ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                            L Offline
                            L Offline
                            Lost User
                            wrote on last edited by
                            #19

                            From the looks of the replies it appears Norton is still... well... Norton. For what it's worth I read a review recently that put some new version of Lavasoft AdAware / AntiVirus at the top of the free AV list - ahead of MSE.

                            1 Reply Last reply
                            0
                            • H Henry Minute

                              I have read that the very newest versions have a decent uninstaller accessed through Add/Remove Programs in Control Panel as usual. The further back you go, the more difficult it becomes. Anything older than 2009 requires working Latin, before 2007 and fluent Aramaic is needed. Before that advanced knowledge of the Black Pullet Grimoire would come in handy. There are however loads of step-by-step tutorials out here and Norton even have some on their site. One possible problem is that they released so many versions of their products (Norton Internet Security, Antivirus, Antivirus Suite etc......) that you need to be sure to find and use the appropriate method.

                              Henry Minute Do not read medical books! You could die of a misprint. - Mark Twain Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is.

                              J Offline
                              J Offline
                              Jim Crafton
                              wrote on last edited by
                              #20

                              I think this is a new version (fingers crossed) the laptop was brand new in 2011.

                              ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                              1 Reply Last reply
                              0
                              • J Jim Crafton

                                My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!

                                ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                                C Offline
                                C Offline
                                costavo
                                wrote on last edited by
                                #21

                                the glory of Norton AV has vanished from more than 5 years, now I am using Bit-defender AV which is pretty good and powerful, Kasper sky and NOD32 are also good.

                                1 Reply Last reply
                                0
                                • J Jim Crafton

                                  My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!

                                  ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                                  L Offline
                                  L Offline
                                  leppie
                                  wrote on last edited by
                                  #22

                                  Nope, Trend Micro is the Lotus Bloats of the AV world. Installing a VS2010 plugin or similar takes at least 90 minutes.

                                  IronScheme
                                  ((λ (x) `(,x ',x)) '(λ (x) `(,x ',x)))

                                  1 Reply Last reply
                                  0
                                  • J Jim Crafton

                                    My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!

                                    ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                                    W Offline
                                    W Offline
                                    Wjousts
                                    wrote on last edited by
                                    #23

                                    Jim Crafton wrote:

                                    is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world?

                                    Damn that hurts. Since my work computer runs both Blotus Notes and Symantec Endpoint "Protection" (i.e. Norton).

                                    1 Reply Last reply
                                    0
                                    • J Jim Crafton

                                      Yeah, that's the other thing I need to fix - the geniuses at Toshiba configured it with without a password and full admin access. Sigh...

                                      ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                                      L Offline
                                      L Offline
                                      Lost User
                                      wrote on last edited by
                                      #24

                                      Jim Crafton wrote:

                                      the geniuses at Toshiba configured it with without a password and full admin access. Sigh...

                                      You cant install to the system registry without admin rights so you should be able to remove it easilly. My favourite uninstaller, and anti AV, is Ghost. Take an image of the disk when you like the state of the system, then if ou get stuck, just revert. Simple, and sledge hammer efective. :)

                                      ============================== Nothing to say.

                                      J 1 Reply Last reply
                                      0
                                      • L Lost User

                                        Jim Crafton wrote:

                                        the geniuses at Toshiba configured it with without a password and full admin access. Sigh...

                                        You cant install to the system registry without admin rights so you should be able to remove it easilly. My favourite uninstaller, and anti AV, is Ghost. Take an image of the disk when you like the state of the system, then if ou get stuck, just revert. Simple, and sledge hammer efective. :)

                                        ============================== Nothing to say.

                                        J Offline
                                        J Offline
                                        Jim Crafton
                                        wrote on last edited by
                                        #25

                                        Good idea. I'll look into that.

                                        ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                                        1 Reply Last reply
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                                        • J Jim Crafton

                                          Naturally! This is what happens when you use the Tourette's Process for software implementation.

                                          ¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow

                                          OriginalGriffO Offline
                                          OriginalGriffO Offline
                                          OriginalGriff
                                          wrote on last edited by
                                          #26

                                          It sets off Tourette's Syndrome when I have to work with the thing... :laugh:

                                          Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                                          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                                          "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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