naughty Norton AV
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
I have read that the very newest versions have a decent uninstaller accessed through Add/Remove Programs in Control Panel as usual. The further back you go, the more difficult it becomes. Anything older than 2009 requires working Latin, before 2007 and fluent Aramaic is needed. Before that advanced knowledge of the Black Pullet Grimoire would come in handy. There are however loads of step-by-step tutorials out here and Norton even have some on their site. One possible problem is that they released so many versions of their products (Norton Internet Security, Antivirus, Antivirus Suite etc......) that you need to be sure to find and use the appropriate method.
Henry Minute Do not read medical books! You could die of a misprint. - Mark Twain Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is.
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I always say to use the computer under a user profile, and only log in with an admin profile when you really need to. That way the system stays safe.
============================== Nothing to say.
Yeah, that's the other thing I need to fix - the geniuses at Toshiba configured it with without a password and full admin access. Sigh...
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
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I have read that the very newest versions have a decent uninstaller accessed through Add/Remove Programs in Control Panel as usual. The further back you go, the more difficult it becomes. Anything older than 2009 requires working Latin, before 2007 and fluent Aramaic is needed. Before that advanced knowledge of the Black Pullet Grimoire would come in handy. There are however loads of step-by-step tutorials out here and Norton even have some on their site. One possible problem is that they released so many versions of their products (Norton Internet Security, Antivirus, Antivirus Suite etc......) that you need to be sure to find and use the appropriate method.
Henry Minute Do not read medical books! You could die of a misprint. - Mark Twain Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is.
I think this is a new version (fingers crossed) the laptop was brand new in 2011.
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
Nope, Trend Micro is the Lotus Bloats of the AV world. Installing a VS2010 plugin or similar takes at least 90 minutes.
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
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Yeah, that's the other thing I need to fix - the geniuses at Toshiba configured it with without a password and full admin access. Sigh...
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
Jim Crafton wrote:
the geniuses at Toshiba configured it with without a password and full admin access. Sigh...
You cant install to the system registry without admin rights so you should be able to remove it easilly. My favourite uninstaller, and anti AV, is Ghost. Take an image of the disk when you like the state of the system, then if ou get stuck, just revert. Simple, and sledge hammer efective. :)
============================== Nothing to say.
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Jim Crafton wrote:
the geniuses at Toshiba configured it with without a password and full admin access. Sigh...
You cant install to the system registry without admin rights so you should be able to remove it easilly. My favourite uninstaller, and anti AV, is Ghost. Take an image of the disk when you like the state of the system, then if ou get stuck, just revert. Simple, and sledge hammer efective. :)
============================== Nothing to say.
Good idea. I'll look into that.
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
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Naturally! This is what happens when you use the Tourette's Process for software implementation.
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
It sets off Tourette's Syndrome when I have to work with the thing... :laugh:
Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
I'm one of the McAfee guys at my job. It's possible to set McAfee AntiVirus up in such a way that doesn't make you hate your life. Most folks don't know (A) that you can, nor (B) how to do that. It should be set up that way out of the box, but it isn't, and needs to be configured... Go ahead, ask me anything about it, I might be able to answer. Things to note: 1. Set your auto-update schedule such that you aren't doing something important when it runs. It does monopolize things during those few minutes, because it has to prevent something else from jumping in while it's got its pants down for updates. 2. Judicious use of on-access scanning is in order. You don't need to scan EVERYTHING. Especially exclude the pagefile, and network shares where the file servers are running their own A/V. Is your mail server doing the scanning, and rejecting the most dangerous attachment types? Then don't install that part of McAfee on the client side. 3. Watch your exclusions lists. Don't exclude things unless it's ABSOLUTELY necessary, and even then, be very specific with them. "This app isn't super fast right now" is not a valid reason to exclude it - check your other options first. Otherwise, you wind up with exposures where a virus can take hold and play in its nice little sandbox. 4. Make sure the important things are set to block actions, not just report. (Both On-Access settings and the Access Protection settings.) What good is antivirus if it only writes to a log file when it detects malicious activity? You want it to stop it, or you wouldn't have installed it. Also, you don't want it to get in the way of your legitimate work, so make sure you take a note whenever it does get in the way, and sometime later look at your notes and see if you're configuring the Block actions to get in your way. Balance the productivity cost vs. risk. 5. Don't install multiple antivirus solutions on the same box. That's just asking for trouble. Get rid of Microsoft Defender and Norton and whatever else, just use McAfee. Edit: You can run other things once in a while, but don't run them in some kind of active scanning mode. Temporarily disable McAfee's On-Access Scanning if you need to scan with another product. 6. Keep your Agent (Common Framework) up-to-date. They do occasionally update it because of jerks like me who get on their case. Updates usually fix CPU monopolization issues and such, and AutoUpdate doesn't take care of that. 7. Have enough RAM. If you're already over-allocated, you're only going to make it worse
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
Norton is awful. I use Avast, and run a Malwarebytes scan occasionally, seems to be working well enough for me. But I also have NoScript and some other similar addons in my web browser so I haven't managed to get anything to really put it to the test. (But really I just like it because I can set it to "Pirate English" and get my alerts from a pirate..."avast me hearties, yer list of dangerous sea-dogs be safely aboard" and such)
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
Had a quick scan of this thread, and I don't see any mention of it, so I'll chuck it in now. Norton have a free download of a tool called something like "Norton Software Removal". It (for me, anyway) has proved affective in cleaning out working (ha ha) and/or broken Norton crapware (AV, backup, ...) from multiple systems, without noticeable collateral damage. Good luck with whatever you go with! Cheers, Peter
Software rusts. Simon Stephenson, ca 1994.
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Yeah I'm going up for Thanksgiving and that's one of the things I'll do. I was thinking of trying to walk him through this over the phone but I'm afraid that will only complicate matters.
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
There used to be (a couple of years ago) an additional uninstaller that you needed to download before you could complete the uninstall as the inbuilt uninstaller does not complete the job. I'd check that before you go up. It was such a PITA that recently I refused an excellent deal on a PC that included Norton in the crapware. MSE meets my requirements now.
Never underestimate the power of human stupidity RAH
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
Jim, use the Norton AntiVirus Removal Tool[^], you just have to select the version your parents had inflicted on them to get the correct tool and you're on yoor way. From memory your parents don't live within travelling distance, so get your parents download TeamViewerQS[^], when they run it they give you the numbers under Your ID which you enter into the Partner ID field in the TeamViewer Portable[^] that you downloaded, unzipped and ran TeamViewer.exe. After you click Connect it will ask you for their Password enter that and you will have their Desktop presented in a Window and you can control their laptop. If a reboot is required (guaranteed with software removal) they will have to login to Windows and run TeamViewerQS again before you can connect.
Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004
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I always say to use the computer under a user profile, and only log in with an admin profile when you really need to. That way the system stays safe.
============================== Nothing to say.
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My parents a got a new laptop about 6 months ago. It came with some version of Norton AV, and theny have since noticed that it seems to acting strangely. From their descriptions over the phone (I haven't seen this mind you) it sounds like the laptop is freezing up or behaving sluggishly due to Norton shitting it's pants and/or attempting to do scans. So, I have heard numerous people here complain about Norton over the years, is it still the consensus that Norton is a steaming pile of crap, the Lotus Notes of the AV world? Would they be better off getting rid of it and just using Windows Defender? I had to fix a problem on the sister-in-law's computer recently and one of IT guys at work recommended using Malwarebytes, which seemed to do a very efficient and thorough job. Anyone else concur? Alternatives? How painful is it to uninstall Norton? I vaguely recall hearing horror stories about this in the past? //edit I'd like to thank everyone for the great suggestions! Thanks!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
Two steps. 1. Google "Uninstalling Norton". 2. Follow top link "Download and run the Norton Removal Tool to uninstall your Norton ..." Uninstalling Norton[^] That was hard wasn't it. Admittedly, the uninstall should be the first part of the install, but not exactly rocket science.
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Two steps. 1. Google "Uninstalling Norton". 2. Follow top link "Download and run the Norton Removal Tool to uninstall your Norton ..." Uninstalling Norton[^] That was hard wasn't it. Admittedly, the uninstall should be the first part of the install, but not exactly rocket science.
It was hard, thanks so much for pointing that out, I'll always remember what a truly special individual you are now. Next up, tips on finger painting and how to spell the word "Ah". Thanks Rob!
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
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Jim, use the Norton AntiVirus Removal Tool[^], you just have to select the version your parents had inflicted on them to get the correct tool and you're on yoor way. From memory your parents don't live within travelling distance, so get your parents download TeamViewerQS[^], when they run it they give you the numbers under Your ID which you enter into the Partner ID field in the TeamViewer Portable[^] that you downloaded, unzipped and ran TeamViewer.exe. After you click Connect it will ask you for their Password enter that and you will have their Desktop presented in a Window and you can control their laptop. If a reboot is required (guaranteed with software removal) they will have to login to Windows and run TeamViewerQS again before you can connect.
Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004
Interesting. Just out of curiosity, how's this any different that just using Remote Desktop? Anyhow, that's something to look into.
¡El diablo está en mis pantalones! ¡Mire, mire! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! Personal 3D projects Just Say No to Web 2 Point Blow
