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  3. Is it wrong...

Is it wrong...

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  • N Not Active

    ...to want to rip the arms off your client and beat them with the bloody appendages? I'd say beat them senseless, but they already are. Four months of requirements, design, coding, testing and multiple review sessions and now, once in production, the client wants a major redesign and flatly refuses to acknowledge sign-off on requirements and design, even denies any meetings or conversations that have taken place regarding the functionality. I'm seriously considering wearing a video camera and microphone any time I'm with the client.


    Failure is not an option; it's the default selection.

    G Offline
    G Offline
    gavindon
    wrote on last edited by
    #2

    put it in terms they can understand. "no signy = no redesigny"

    Common sense is not a gift it's a curse. Those of us who have it have to deal with those that don't.... Be careful which toes you step on today, they might be connected to the foot that kicks your butt tomorrow. You can't scare me, I have children.

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    • N Not Active

      ...to want to rip the arms off your client and beat them with the bloody appendages? I'd say beat them senseless, but they already are. Four months of requirements, design, coding, testing and multiple review sessions and now, once in production, the client wants a major redesign and flatly refuses to acknowledge sign-off on requirements and design, even denies any meetings or conversations that have taken place regarding the functionality. I'm seriously considering wearing a video camera and microphone any time I'm with the client.


      Failure is not an option; it's the default selection.

      S Offline
      S Offline
      S Houghtelin
      wrote on last edited by
      #3

      Mark Nischalke wrote:

      rip the arms off your client and beat them with the bloody appendages

      Only after they've paid you, oh, and given recommendations, then it's OK. (They need their arms to write the check, and fingers to type the recommendation... that sort of stuff.) :-D

      It was broke, so I fixed it.

      S 1 Reply Last reply
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      • N Not Active

        ...to want to rip the arms off your client and beat them with the bloody appendages? I'd say beat them senseless, but they already are. Four months of requirements, design, coding, testing and multiple review sessions and now, once in production, the client wants a major redesign and flatly refuses to acknowledge sign-off on requirements and design, even denies any meetings or conversations that have taken place regarding the functionality. I'm seriously considering wearing a video camera and microphone any time I'm with the client.


        Failure is not an option; it's the default selection.

        A Offline
        A Offline
        Albert Holguin
        wrote on last edited by
        #4

        Mark Nischalke wrote:

        ...to want to rip the arms off your client and beat them with the bloody appendages?

        Perfectly normal... :laugh:

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        • G gavindon

          put it in terms they can understand. "no signy = no redesigny"

          Common sense is not a gift it's a curse. Those of us who have it have to deal with those that don't.... Be careful which toes you step on today, they might be connected to the foot that kicks your butt tomorrow. You can't scare me, I have children.

          A Offline
          A Offline
          Albert Holguin
          wrote on last edited by
          #5

          I like that... I may have to use that some time... :thumbsup:

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          • G gavindon

            put it in terms they can understand. "no signy = no redesigny"

            Common sense is not a gift it's a curse. Those of us who have it have to deal with those that don't.... Be careful which toes you step on today, they might be connected to the foot that kicks your butt tomorrow. You can't scare me, I have children.

            A Offline
            A Offline
            Alberto Bar Noy
            wrote on last edited by
            #6

            He will say no signy->no redesigny-> no money although if this is the case you better loose the money than be a slave for free.

            Alberto Bar-Noy --------------- “The city’s central computer told you? R2D2, you know better than to trust a strange computer!” (C3PO)

            G 1 Reply Last reply
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            • N Not Active

              ...to want to rip the arms off your client and beat them with the bloody appendages? I'd say beat them senseless, but they already are. Four months of requirements, design, coding, testing and multiple review sessions and now, once in production, the client wants a major redesign and flatly refuses to acknowledge sign-off on requirements and design, even denies any meetings or conversations that have taken place regarding the functionality. I'm seriously considering wearing a video camera and microphone any time I'm with the client.


              Failure is not an option; it's the default selection.

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #7

              Any competent programmer would have already charged the client for a complete re-design. I say this because they always ask for about 50% of the work after the project has been completed. :laugh:

              1 Reply Last reply
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              • N Not Active

                ...to want to rip the arms off your client and beat them with the bloody appendages? I'd say beat them senseless, but they already are. Four months of requirements, design, coding, testing and multiple review sessions and now, once in production, the client wants a major redesign and flatly refuses to acknowledge sign-off on requirements and design, even denies any meetings or conversations that have taken place regarding the functionality. I'm seriously considering wearing a video camera and microphone any time I'm with the client.


                Failure is not an option; it's the default selection.

                B Offline
                B Offline
                BupeChombaDerrick
                wrote on last edited by
                #8

                Mark Nischalke wrote:

                to want to rip the arms off your client and beat them with the bloody appendages

                I have done something like that in Gears of war 3 :)

                “Be at war with your vices, at peace with your neighbors, and let every new year find you a better man or woman.”

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                • N Not Active

                  ...to want to rip the arms off your client and beat them with the bloody appendages? I'd say beat them senseless, but they already are. Four months of requirements, design, coding, testing and multiple review sessions and now, once in production, the client wants a major redesign and flatly refuses to acknowledge sign-off on requirements and design, even denies any meetings or conversations that have taken place regarding the functionality. I'm seriously considering wearing a video camera and microphone any time I'm with the client.


                  Failure is not an option; it's the default selection.

                  H Offline
                  H Offline
                  hayrob
                  wrote on last edited by
                  #9

                  Yes - if you insist on using Waterfall - you will aleways have this problem.

                  K Z N P G 5 Replies Last reply
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                  • H hayrob

                    Yes - if you insist on using Waterfall - you will aleways have this problem.

                    K Offline
                    K Offline
                    Karl Sanford
                    wrote on last edited by
                    #10

                    Yeah, Agile rescued me from a burning building, cured cancer, gave a loving home to 4 orphans, paid down the national debt, and still had time create a killer app. ...seriously, breakdowns like this can happen everywhere, no matter what process or tools you use. I would recommend that you read "No Silver Bullet" by Frederick Brooks (PDF)[^]

                    Be The Noise

                    H 1 Reply Last reply
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                    • H hayrob

                      Yes - if you insist on using Waterfall - you will aleways have this problem.

                      Z Offline
                      Z Offline
                      ZurdoDev
                      wrote on last edited by
                      #11

                      Unfortunately, with any method, including Agile, this can be a problem. The OP stated the client denies signing off, etc. There is no methodology to deal with lying clients. You should always get a 50% deposit upfront before any work begins.

                      There are only 10 types of people in the world, those who understand binary and those who don't.

                      H H 2 Replies Last reply
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                      • N Not Active

                        ...to want to rip the arms off your client and beat them with the bloody appendages? I'd say beat them senseless, but they already are. Four months of requirements, design, coding, testing and multiple review sessions and now, once in production, the client wants a major redesign and flatly refuses to acknowledge sign-off on requirements and design, even denies any meetings or conversations that have taken place regarding the functionality. I'm seriously considering wearing a video camera and microphone any time I'm with the client.


                        Failure is not an option; it's the default selection.

                        M Offline
                        M Offline
                        Mike Hankey
                        wrote on last edited by
                        #12

                        Been there, done it and got a T-Shirt. :) I don't envy you! Good luck.

                        VS2010/Atmel Studio 6.0 ToDo Manager Extension
                        Version 3.0 now available. There is no place like 127.0.0.1

                        1 Reply Last reply
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                        • Z ZurdoDev

                          Unfortunately, with any method, including Agile, this can be a problem. The OP stated the client denies signing off, etc. There is no methodology to deal with lying clients. You should always get a 50% deposit upfront before any work begins.

                          There are only 10 types of people in the world, those who understand binary and those who don't.

                          H Offline
                          H Offline
                          Henry Minute
                          wrote on last edited by
                          #13

                          ryanb31 wrote:

                          There is no methodology to deal with lying clients.

                          I think you'll find................[^]

                          Henry Minute Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is. Cogito ergo thumb - Sucking my thumb helps me to think.

                          Z 1 Reply Last reply
                          0
                          • H hayrob

                            Yes - if you insist on using Waterfall - you will aleways have this problem.

                            N Offline
                            N Offline
                            Not Active
                            wrote on last edited by
                            #14

                            Who said anything about the methodology and would any solve the problem with the user not acknowledging any requirements or design?


                            Failure is not an option; it's the default selection.

                            H 1 Reply Last reply
                            0
                            • H Henry Minute

                              ryanb31 wrote:

                              There is no methodology to deal with lying clients.

                              I think you'll find................[^]

                              Henry Minute Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is. Cogito ergo thumb - Sucking my thumb helps me to think.

                              Z Offline
                              Z Offline
                              ZurdoDev
                              wrote on last edited by
                              #15

                              :) Satisfaction guaranteed.

                              There are only 10 types of people in the world, those who understand binary and those who don't.

                              1 Reply Last reply
                              0
                              • H hayrob

                                Yes - if you insist on using Waterfall - you will aleways have this problem.

                                P Offline
                                P Offline
                                Pete OHanlon
                                wrote on last edited by
                                #16

                                I agree entirely. If you insist on coding in a waterfall, you're going to run many more risks - including damage to your computer equipment as the water pours into the back of it.

                                *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

                                "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                                CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

                                H 1 Reply Last reply
                                0
                                • K Karl Sanford

                                  Yeah, Agile rescued me from a burning building, cured cancer, gave a loving home to 4 orphans, paid down the national debt, and still had time create a killer app. ...seriously, breakdowns like this can happen everywhere, no matter what process or tools you use. I would recommend that you read "No Silver Bullet" by Frederick Brooks (PDF)[^]

                                  Be The Noise

                                  H Offline
                                  H Offline
                                  hayrob
                                  wrote on last edited by
                                  #17

                                  Read it, and I agree with it. OP seems to believe that agreeing requirments solves the problem - it doesn't.

                                  D N 2 Replies Last reply
                                  0
                                  • N Not Active

                                    ...to want to rip the arms off your client and beat them with the bloody appendages? I'd say beat them senseless, but they already are. Four months of requirements, design, coding, testing and multiple review sessions and now, once in production, the client wants a major redesign and flatly refuses to acknowledge sign-off on requirements and design, even denies any meetings or conversations that have taken place regarding the functionality. I'm seriously considering wearing a video camera and microphone any time I'm with the client.


                                    Failure is not an option; it's the default selection.

                                    R Offline
                                    R Offline
                                    Rage
                                    wrote on last edited by
                                    #18

                                    What is not written does not exist. Have you protocolled the meetingsd, and have him signed the specifications ?

                                    N J 2 Replies Last reply
                                    0
                                    • Z ZurdoDev

                                      Unfortunately, with any method, including Agile, this can be a problem. The OP stated the client denies signing off, etc. There is no methodology to deal with lying clients. You should always get a 50% deposit upfront before any work begins.

                                      There are only 10 types of people in the world, those who understand binary and those who don't.

                                      H Offline
                                      H Offline
                                      hayrob
                                      wrote on last edited by
                                      #19

                                      Agreed - don't dispute the OP's view, but the client may have an equally valid view of the world. I was called in to look into a similar situation, and I found that neither "side" was lying. Waterfall requires "sides" and while it works well lots of times, it doesn't guarantee that the parties won't finish up accusing teh other of lying.

                                      N 1 Reply Last reply
                                      0
                                      • N Not Active

                                        Who said anything about the methodology and would any solve the problem with the user not acknowledging any requirements or design?


                                        Failure is not an option; it's the default selection.

                                        H Offline
                                        H Offline
                                        hayrob
                                        wrote on last edited by
                                        #20

                                        Sorry - maybe you didn't use Waterfall, but I was suggesting the Waterfall type methods that require agreement on requirements can lead to the type of problems you experienced. That is all.

                                        N 1 Reply Last reply
                                        0
                                        • R Rage

                                          What is not written does not exist. Have you protocolled the meetingsd, and have him signed the specifications ?

                                          N Offline
                                          N Offline
                                          Not Active
                                          wrote on last edited by
                                          #21

                                          Did you read the part about the client refusing to acknowledge the signoff ?


                                          Failure is not an option; it's the default selection.

                                          M 1 Reply Last reply
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