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Issue trackers

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  • C Offline
    C Offline
    Chris Maunder
    wrote on last edited by
    #1

    I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

    cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

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    • C Chris Maunder

      I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

      cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

      B Offline
      B Offline
      bryce
      wrote on last edited by
      #2

      ability to add user defined abuse to targeted user Bryce

      MCAD --- To paraphrase Fred Dagg - the views expressed in this post are bloody good ones. --
      Our kids books :The Snot Goblin, and Book 2 - the Snotgoblin and Fluff The Snotgoblin for the Ipad

      C 1 Reply Last reply
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      • B bryce

        ability to add user defined abuse to targeted user Bryce

        MCAD --- To paraphrase Fred Dagg - the views expressed in this post are bloody good ones. --
        Our kids books :The Snot Goblin, and Book 2 - the Snotgoblin and Fluff The Snotgoblin for the Ipad

        C Offline
        C Offline
        Chris Maunder
        wrote on last edited by
        #3

        :doh: Sorry - that should have been on my standard features list.

        cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

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        • C Chris Maunder

          I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

          cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

          G Offline
          G Offline
          Guirec
          wrote on last edited by
          #4

          Chris Maunder wrote:

          what features you really rely on to get the job done

          Programmers...

          Seulement, dans certains cas, n'est-ce pas, on n'entend guère que ce qu'on désire entendre et ce qui vous arrange le mieux... [^]

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          • C Chris Maunder

            I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

            cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

            B Offline
            B Offline
            Brisingr Aerowing
            wrote on last edited by
            #5

            Have you tried Redmine[^]?

            R3J5cGhvbnMgYXJlIGF3ZXNvbWUuIEdyeXBob25zIHJ1bGUh

            C 1 Reply Last reply
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            • B Brisingr Aerowing

              Have you tried Redmine[^]?

              R3J5cGhvbnMgYXJlIGF3ZXNvbWUuIEdyeXBob25zIHJ1bGUh

              C Offline
              C Offline
              Chris Maunder
              wrote on last edited by
              #6

              That's actually the one I'm currently (not) using.

              cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

              B 2 Replies Last reply
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              • C Chris Maunder

                I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                L Offline
                L Offline
                Lost User
                wrote on last edited by
                #7

                I haven't used many - mainly because I use notepad and excel most of the time too... However, for me as a Dev the important things are extreme simplicity and tie-in with VS / Source control. My watch-word is configurable - if it is very configurable, don't touch it because it leads to being configured and played with rather than just going with what it has. One place I worked added so many different job statuses and rules for them that nobody could remember which was which. Sticking with simple - it needs (for me) Multi-user. Preferably multi-project but that can be managed I don't care too much about tracking - so long as I can see all outstanding tasks grouped by sprint, or area or whatever Free-form comments is an absolute must - as is attachments for screenshots, specs, discussion notes or whatever As a dev I want it to tie into VS so I can use my tool and just select which task I am working on, open it, read the docco, change the status etc. and then tie my check-in with the task. The thing I have noticed is that it is tempting to leap in and start using it 'live' rather than taking the time to learn about it and set it up right for your situation. Stick with Excel and 'play' with software to find the right settings for your environment...

                MVVM# - See how I did MVVM my way ___________________________________________ Man, you're a god. - walterhevedeich 26/05/2011 .\\axxx (That's an 'M')

                A 1 Reply Last reply
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                • C Chris Maunder

                  I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                  cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                  P Offline
                  P Offline
                  PIEBALDconsult
                  wrote on last edited by
                  #8

                  Scraps of paper. Any that get lost are unimportant.

                  J 1 Reply Last reply
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                  • C Chris Maunder

                    I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                    cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                    R Offline
                    R Offline
                    Ron Anders
                    wrote on last edited by
                    #9

                    I used Notepad Then Outlook tasks Then I found FogBugz.com :-D

                    C 1 Reply Last reply
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                    • R Ron Anders

                      I used Notepad Then Outlook tasks Then I found FogBugz.com :-D

                      C Offline
                      C Offline
                      Chris Maunder
                      wrote on last edited by
                      #10

                      Ron Anders wrote:

                      FogBugz.com

                      Tried that. Got a little tired of it telling me what details of my projects were important and what weren't.

                      cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                      B 1 Reply Last reply
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                      • C Chris Maunder

                        I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                        cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                        D Offline
                        D Offline
                        DaveX86
                        wrote on last edited by
                        #11

                        Chris Maunder wrote:

                        - uploads of screenshots or docs

                        I LOVE the Snipping Tool...I use it constantly, keep it pinned to my task bar and I'm constantly pasting grabs with scribbles on them into emails. One of the sucky things about Windows 8 is the Snipping tool doesn't automatically go into grab mode when you click it on the taskbar the way Windows 7 did. So, being able to just paste grabs into threads would be nice in addition to uploading or attaching files.

                        1 Reply Last reply
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                        • C Chris Maunder

                          That's actually the one I'm currently (not) using.

                          cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                          B Offline
                          B Offline
                          Brisingr Aerowing
                          wrote on last edited by
                          #12

                          What do you find wrong with it? And what version are you using?

                          R3J5cGhvbnMgYXJlIGF3ZXNvbWUuIEdyeXBob25zIHJ1bGUh

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                          • C Chris Maunder

                            That's actually the one I'm currently (not) using.

                            cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                            B Offline
                            B Offline
                            Brisingr Aerowing
                            wrote on last edited by
                            #13

                            And on a related note: Project|Pier[^]. It looks nice.

                            R3J5cGhvbnMgYXJlIGF3ZXNvbWUuIEdyeXBob25zIHJ1bGUh

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                            • C Chris Maunder

                              I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                              cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                              B Offline
                              B Offline
                              Bob Nadler
                              wrote on last edited by
                              #14

                              - Team collaboration. - Good search! - Integration. IMO (user for 2 years) the Atlassian[^] tool set (Jira, Confluence, etc.) is very good and worth the money. If you do Agile, the latest Greenhopper [^] is outstanding. They have lots of products so there will always be something else you'll want to buy! Those Aussies are pretty smart. :-D Trello[^] is light weight but pretty good for smaller projects.

                              Bob on Medical Device Software [^]

                              N 1 Reply Last reply
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                              • C Chris Maunder

                                I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                                cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                                J Offline
                                J Offline
                                Jorgen Andersson
                                wrote on last edited by
                                #15

                                Exchange public folders. It doesn't do source code control though. And I'm very sad to have to add reporting to your list.

                                "The ones who care enough to do it right care too much to compromise." Matthew Faithfull

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                                • P PIEBALDconsult

                                  Scraps of paper. Any that get lost are unimportant.

                                  J Offline
                                  J Offline
                                  Jorgen Andersson
                                  wrote on last edited by
                                  #16

                                  PostIt notes on a whiteboard. When they get old the glue loses the stickyness and they fall to the floor to be cleaned away.

                                  "The ones who care enough to do it right care too much to compromise." Matthew Faithfull

                                  M 1 Reply Last reply
                                  0
                                  • C Chris Maunder

                                    I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                                    cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                                    M Offline
                                    M Offline
                                    M Badger
                                    wrote on last edited by
                                    #17

                                    Not used it, but in the interest of creating circular references...ToDoList 6.6.4 Feature Release - An effective and flexible way to keep on top of your tasks[^] ? Or start the CP Issue Tracker OS Project, since decent issue trackers that don't cost more than many can afford are hard to come by...

                                    1 Reply Last reply
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                                    • J Jorgen Andersson

                                      PostIt notes on a whiteboard. When they get old the glue loses the stickyness and they fall to the floor to be cleaned away.

                                      "The ones who care enough to do it right care too much to compromise." Matthew Faithfull

                                      M Offline
                                      M Offline
                                      MT_
                                      wrote on last edited by
                                      #18

                                      Jörgen Andersson wrote:

                                      When they get old the glue loses the stickyness

                                      If tehy get old enough to lose stickness, it probably implies its less important. ! :doh:

                                      Thanks, Milind

                                      J 1 Reply Last reply
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                                      • C Chris Maunder

                                        I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                                        cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                                        N Offline
                                        N Offline
                                        Nagy Vilmos
                                        wrote on last edited by
                                        #19

                                        I use ToDoList at the moment to track progress on StoryBoard - An Agile Project Tool [article due ~Q5-2013].

                                        Reality is an illusion caused by a lack of alcohol

                                        R 1 Reply Last reply
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                                        • C Chris Maunder

                                          I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                                          cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                                          M Offline
                                          M Offline
                                          Mark_Wallace
                                          wrote on last edited by
                                          #20

                                          I've found that the optimal solution is a good underling.

                                          I wanna be a eunuchs developer! Pass me a bread knife!

                                          1 Reply Last reply
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