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Issue trackers

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  • C Chris Maunder

    I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

    cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

    P Offline
    P Offline
    PIEBALDconsult
    wrote on last edited by
    #8

    Scraps of paper. Any that get lost are unimportant.

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    • C Chris Maunder

      I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

      cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

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      R Offline
      Ron Anders
      wrote on last edited by
      #9

      I used Notepad Then Outlook tasks Then I found FogBugz.com :-D

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      • R Ron Anders

        I used Notepad Then Outlook tasks Then I found FogBugz.com :-D

        C Offline
        C Offline
        Chris Maunder
        wrote on last edited by
        #10

        Ron Anders wrote:

        FogBugz.com

        Tried that. Got a little tired of it telling me what details of my projects were important and what weren't.

        cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

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        • C Chris Maunder

          I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

          cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

          D Offline
          D Offline
          DaveX86
          wrote on last edited by
          #11

          Chris Maunder wrote:

          - uploads of screenshots or docs

          I LOVE the Snipping Tool...I use it constantly, keep it pinned to my task bar and I'm constantly pasting grabs with scribbles on them into emails. One of the sucky things about Windows 8 is the Snipping tool doesn't automatically go into grab mode when you click it on the taskbar the way Windows 7 did. So, being able to just paste grabs into threads would be nice in addition to uploading or attaching files.

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          • C Chris Maunder

            That's actually the one I'm currently (not) using.

            cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

            B Offline
            B Offline
            Brisingr Aerowing
            wrote on last edited by
            #12

            What do you find wrong with it? And what version are you using?

            R3J5cGhvbnMgYXJlIGF3ZXNvbWUuIEdyeXBob25zIHJ1bGUh

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            • C Chris Maunder

              That's actually the one I'm currently (not) using.

              cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

              B Offline
              B Offline
              Brisingr Aerowing
              wrote on last edited by
              #13

              And on a related note: Project|Pier[^]. It looks nice.

              R3J5cGhvbnMgYXJlIGF3ZXNvbWUuIEdyeXBob25zIHJ1bGUh

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              • C Chris Maunder

                I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                B Offline
                B Offline
                Bob Nadler
                wrote on last edited by
                #14

                - Team collaboration. - Good search! - Integration. IMO (user for 2 years) the Atlassian[^] tool set (Jira, Confluence, etc.) is very good and worth the money. If you do Agile, the latest Greenhopper [^] is outstanding. They have lots of products so there will always be something else you'll want to buy! Those Aussies are pretty smart. :-D Trello[^] is light weight but pretty good for smaller projects.

                Bob on Medical Device Software [^]

                N 1 Reply Last reply
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                • C Chris Maunder

                  I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                  cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                  J Offline
                  J Offline
                  Jorgen Andersson
                  wrote on last edited by
                  #15

                  Exchange public folders. It doesn't do source code control though. And I'm very sad to have to add reporting to your list.

                  "The ones who care enough to do it right care too much to compromise." Matthew Faithfull

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                  • P PIEBALDconsult

                    Scraps of paper. Any that get lost are unimportant.

                    J Offline
                    J Offline
                    Jorgen Andersson
                    wrote on last edited by
                    #16

                    PostIt notes on a whiteboard. When they get old the glue loses the stickyness and they fall to the floor to be cleaned away.

                    "The ones who care enough to do it right care too much to compromise." Matthew Faithfull

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                    • C Chris Maunder

                      I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                      cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                      M Offline
                      M Offline
                      M Badger
                      wrote on last edited by
                      #17

                      Not used it, but in the interest of creating circular references...ToDoList 6.6.4 Feature Release - An effective and flexible way to keep on top of your tasks[^] ? Or start the CP Issue Tracker OS Project, since decent issue trackers that don't cost more than many can afford are hard to come by...

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                      • J Jorgen Andersson

                        PostIt notes on a whiteboard. When they get old the glue loses the stickyness and they fall to the floor to be cleaned away.

                        "The ones who care enough to do it right care too much to compromise." Matthew Faithfull

                        M Offline
                        M Offline
                        MT_
                        wrote on last edited by
                        #18

                        Jörgen Andersson wrote:

                        When they get old the glue loses the stickyness

                        If tehy get old enough to lose stickness, it probably implies its less important. ! :doh:

                        Thanks, Milind

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                        • C Chris Maunder

                          I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                          cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                          N Offline
                          N Offline
                          Nagy Vilmos
                          wrote on last edited by
                          #19

                          I use ToDoList at the moment to track progress on StoryBoard - An Agile Project Tool [article due ~Q5-2013].

                          Reality is an illusion caused by a lack of alcohol

                          R 1 Reply Last reply
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                          • C Chris Maunder

                            I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                            cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                            M Offline
                            M Offline
                            Mark_Wallace
                            wrote on last edited by
                            #20

                            I've found that the optimal solution is a good underling.

                            I wanna be a eunuchs developer! Pass me a bread knife!

                            1 Reply Last reply
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                            • B Bob Nadler

                              - Team collaboration. - Good search! - Integration. IMO (user for 2 years) the Atlassian[^] tool set (Jira, Confluence, etc.) is very good and worth the money. If you do Agile, the latest Greenhopper [^] is outstanding. They have lots of products so there will always be something else you'll want to buy! Those Aussies are pretty smart. :-D Trello[^] is light weight but pretty good for smaller projects.

                              Bob on Medical Device Software [^]

                              N Offline
                              N Offline
                              Nicholas Marty
                              wrote on last edited by
                              #21

                              We're using Jira + Greenhopper too. Quite easy to use. :) + TFS Plugin to link the Tickets with the CheckIns

                              1 Reply Last reply
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                              • N Nagy Vilmos

                                I use ToDoList at the moment to track progress on StoryBoard - An Agile Project Tool [article due ~Q5-2013].

                                Reality is an illusion caused by a lack of alcohol

                                R Offline
                                R Offline
                                Rage
                                wrote on last edited by
                                #22

                                Nagy Vilmos wrote:

                                Q5-2013

                                How many quarter does 2013 have ?!

                                ~RaGE();

                                I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                                N 1 Reply Last reply
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                                • C Chris Maunder

                                  I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                                  cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                                  R Offline
                                  R Offline
                                  Rage
                                  wrote on last edited by
                                  #23

                                  The two that did it best for me were ToDoList (which has almost all aforementioned features), and Fogbugz. But, as for all traching tools, the problem is often between the chair and the keyboard.

                                  ~RaGE();

                                  I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                                  1 Reply Last reply
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                                  • R Rage

                                    Nagy Vilmos wrote:

                                    Q5-2013

                                    How many quarter does 2013 have ?!

                                    ~RaGE();

                                    I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                                    N Offline
                                    N Offline
                                    Nagy Vilmos
                                    wrote on last edited by
                                    #24

                                    Nail. Head. Hit. I am in the process of documenting a lot of shyte I have lying around. Each piece is going to probably mutate into an article - look out for Expression Evaluator - and at the end of this process the new and sparkly StoryBoard will be put into an article. If I should be stupid enough to get a job things may be delayed. And delayed.

                                    Reality is an illusion caused by a lack of alcohol

                                    1 Reply Last reply
                                    0
                                    • C Chris Maunder

                                      I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                                      cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                                      J Offline
                                      J Offline
                                      jim lahey
                                      wrote on last edited by
                                      #25

                                      TFS Express is free: http://www.microsoft.com/visualstudio/eng/products/visual-studio-team-foundation-server-express[^] My experience of TFS is generally a good one. I prefer it over SVN and something like Jenkins or CruiseControl because it has issue tracking and tasking built right in. We use SVN, Nant and Jenkins at work, it's part of my job to keep it running and I can categorically state it's a pain in the arse, although once it's running it's generally OK. TFS integrates perfectly with VS, it IS source control and has enough meaningless reporting tools to keep the most officious project manager busy for a while. I'm pretty certain it does email alerts, the comments you need and uploading supporting information. TFS merges better than SVN and manually resolving conflicts is far easier as TFS doesn't change the source of the file to highlight the conflict.

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                                      • M MT_

                                        Jörgen Andersson wrote:

                                        When they get old the glue loses the stickyness

                                        If tehy get old enough to lose stickness, it probably implies its less important. ! :doh:

                                        Thanks, Milind

                                        J Offline
                                        J Offline
                                        Jorgen Andersson
                                        wrote on last edited by
                                        #26

                                        :rolleyes:

                                        "The ones who care enough to do it right care too much to compromise." Matthew Faithfull

                                        1 Reply Last reply
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                                        • C Chris Maunder

                                          I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                                          cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                                          B Offline
                                          B Offline
                                          Bassam Abdul Baki
                                          wrote on last edited by
                                          #27

                                          If you prefer to use Notepad, you may want to look into something a little more funky such as Treepad[^] or SEO Note[^]. They basically give you the Notepad option with a little bit more.

                                          Web - BM - RSS - Math - LinkedIn

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