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Issue trackers

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  • B Brisingr Aerowing

    Have you tried Redmine[^]?

    R3J5cGhvbnMgYXJlIGF3ZXNvbWUuIEdyeXBob25zIHJ1bGUh

    C Offline
    C Offline
    Chris Maunder
    wrote on last edited by
    #6

    That's actually the one I'm currently (not) using.

    cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

    B 2 Replies Last reply
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    • C Chris Maunder

      I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

      cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

      L Offline
      L Offline
      Lost User
      wrote on last edited by
      #7

      I haven't used many - mainly because I use notepad and excel most of the time too... However, for me as a Dev the important things are extreme simplicity and tie-in with VS / Source control. My watch-word is configurable - if it is very configurable, don't touch it because it leads to being configured and played with rather than just going with what it has. One place I worked added so many different job statuses and rules for them that nobody could remember which was which. Sticking with simple - it needs (for me) Multi-user. Preferably multi-project but that can be managed I don't care too much about tracking - so long as I can see all outstanding tasks grouped by sprint, or area or whatever Free-form comments is an absolute must - as is attachments for screenshots, specs, discussion notes or whatever As a dev I want it to tie into VS so I can use my tool and just select which task I am working on, open it, read the docco, change the status etc. and then tie my check-in with the task. The thing I have noticed is that it is tempting to leap in and start using it 'live' rather than taking the time to learn about it and set it up right for your situation. Stick with Excel and 'play' with software to find the right settings for your environment...

      MVVM# - See how I did MVVM my way ___________________________________________ Man, you're a god. - walterhevedeich 26/05/2011 .\\axxx (That's an 'M')

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      • C Chris Maunder

        I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

        cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

        P Offline
        P Offline
        PIEBALDconsult
        wrote on last edited by
        #8

        Scraps of paper. Any that get lost are unimportant.

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        • C Chris Maunder

          I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

          cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

          R Offline
          R Offline
          Ron Anders
          wrote on last edited by
          #9

          I used Notepad Then Outlook tasks Then I found FogBugz.com :-D

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          • R Ron Anders

            I used Notepad Then Outlook tasks Then I found FogBugz.com :-D

            C Offline
            C Offline
            Chris Maunder
            wrote on last edited by
            #10

            Ron Anders wrote:

            FogBugz.com

            Tried that. Got a little tired of it telling me what details of my projects were important and what weren't.

            cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

            B 1 Reply Last reply
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            • C Chris Maunder

              I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

              cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

              D Offline
              D Offline
              DaveX86
              wrote on last edited by
              #11

              Chris Maunder wrote:

              - uploads of screenshots or docs

              I LOVE the Snipping Tool...I use it constantly, keep it pinned to my task bar and I'm constantly pasting grabs with scribbles on them into emails. One of the sucky things about Windows 8 is the Snipping tool doesn't automatically go into grab mode when you click it on the taskbar the way Windows 7 did. So, being able to just paste grabs into threads would be nice in addition to uploading or attaching files.

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              • C Chris Maunder

                That's actually the one I'm currently (not) using.

                cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                B Offline
                B Offline
                Brisingr Aerowing
                wrote on last edited by
                #12

                What do you find wrong with it? And what version are you using?

                R3J5cGhvbnMgYXJlIGF3ZXNvbWUuIEdyeXBob25zIHJ1bGUh

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                • C Chris Maunder

                  That's actually the one I'm currently (not) using.

                  cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                  B Offline
                  B Offline
                  Brisingr Aerowing
                  wrote on last edited by
                  #13

                  And on a related note: Project|Pier[^]. It looks nice.

                  R3J5cGhvbnMgYXJlIGF3ZXNvbWUuIEdyeXBob25zIHJ1bGUh

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                  • C Chris Maunder

                    I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                    cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                    B Offline
                    B Offline
                    Bob Nadler
                    wrote on last edited by
                    #14

                    - Team collaboration. - Good search! - Integration. IMO (user for 2 years) the Atlassian[^] tool set (Jira, Confluence, etc.) is very good and worth the money. If you do Agile, the latest Greenhopper [^] is outstanding. They have lots of products so there will always be something else you'll want to buy! Those Aussies are pretty smart. :-D Trello[^] is light weight but pretty good for smaller projects.

                    Bob on Medical Device Software [^]

                    N 1 Reply Last reply
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                    • C Chris Maunder

                      I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                      cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                      J Offline
                      J Offline
                      Jorgen Andersson
                      wrote on last edited by
                      #15

                      Exchange public folders. It doesn't do source code control though. And I'm very sad to have to add reporting to your list.

                      "The ones who care enough to do it right care too much to compromise." Matthew Faithfull

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                      • P PIEBALDconsult

                        Scraps of paper. Any that get lost are unimportant.

                        J Offline
                        J Offline
                        Jorgen Andersson
                        wrote on last edited by
                        #16

                        PostIt notes on a whiteboard. When they get old the glue loses the stickyness and they fall to the floor to be cleaned away.

                        "The ones who care enough to do it right care too much to compromise." Matthew Faithfull

                        M 1 Reply Last reply
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                        • C Chris Maunder

                          I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                          cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                          M Offline
                          M Offline
                          M Badger
                          wrote on last edited by
                          #17

                          Not used it, but in the interest of creating circular references...ToDoList 6.6.4 Feature Release - An effective and flexible way to keep on top of your tasks[^] ? Or start the CP Issue Tracker OS Project, since decent issue trackers that don't cost more than many can afford are hard to come by...

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                          • J Jorgen Andersson

                            PostIt notes on a whiteboard. When they get old the glue loses the stickyness and they fall to the floor to be cleaned away.

                            "The ones who care enough to do it right care too much to compromise." Matthew Faithfull

                            M Offline
                            M Offline
                            MT_
                            wrote on last edited by
                            #18

                            Jörgen Andersson wrote:

                            When they get old the glue loses the stickyness

                            If tehy get old enough to lose stickness, it probably implies its less important. ! :doh:

                            Thanks, Milind

                            J 1 Reply Last reply
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                            • C Chris Maunder

                              I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                              cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                              N Offline
                              N Offline
                              Nagy Vilmos
                              wrote on last edited by
                              #19

                              I use ToDoList at the moment to track progress on StoryBoard - An Agile Project Tool [article due ~Q5-2013].

                              Reality is an illusion caused by a lack of alcohol

                              R 1 Reply Last reply
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                              • C Chris Maunder

                                I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                                cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                                M Offline
                                M Offline
                                Mark_Wallace
                                wrote on last edited by
                                #20

                                I've found that the optimal solution is a good underling.

                                I wanna be a eunuchs developer! Pass me a bread knife!

                                1 Reply Last reply
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                                • B Bob Nadler

                                  - Team collaboration. - Good search! - Integration. IMO (user for 2 years) the Atlassian[^] tool set (Jira, Confluence, etc.) is very good and worth the money. If you do Agile, the latest Greenhopper [^] is outstanding. They have lots of products so there will always be something else you'll want to buy! Those Aussies are pretty smart. :-D Trello[^] is light weight but pretty good for smaller projects.

                                  Bob on Medical Device Software [^]

                                  N Offline
                                  N Offline
                                  Nicholas Marty
                                  wrote on last edited by
                                  #21

                                  We're using Jira + Greenhopper too. Quite easy to use. :) + TFS Plugin to link the Tickets with the CheckIns

                                  1 Reply Last reply
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                                  • N Nagy Vilmos

                                    I use ToDoList at the moment to track progress on StoryBoard - An Agile Project Tool [article due ~Q5-2013].

                                    Reality is an illusion caused by a lack of alcohol

                                    R Offline
                                    R Offline
                                    Rage
                                    wrote on last edited by
                                    #22

                                    Nagy Vilmos wrote:

                                    Q5-2013

                                    How many quarter does 2013 have ?!

                                    ~RaGE();

                                    I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                                    N 1 Reply Last reply
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                                    • C Chris Maunder

                                      I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                                      cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                                      R Offline
                                      R Offline
                                      Rage
                                      wrote on last edited by
                                      #23

                                      The two that did it best for me were ToDoList (which has almost all aforementioned features), and Fogbugz. But, as for all traching tools, the problem is often between the chair and the keyboard.

                                      ~RaGE();

                                      I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                                      1 Reply Last reply
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                                      • R Rage

                                        Nagy Vilmos wrote:

                                        Q5-2013

                                        How many quarter does 2013 have ?!

                                        ~RaGE();

                                        I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

                                        N Offline
                                        N Offline
                                        Nagy Vilmos
                                        wrote on last edited by
                                        #24

                                        Nail. Head. Hit. I am in the process of documenting a lot of shyte I have lying around. Each piece is going to probably mutate into an article - look out for Expression Evaluator - and at the end of this process the new and sparkly StoryBoard will be put into an article. If I should be stupid enough to get a job things may be delayed. And delayed.

                                        Reality is an illusion caused by a lack of alcohol

                                        1 Reply Last reply
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                                        • C Chris Maunder

                                          I've used a zillion issue trackers and project management systems and always, without fail, come back to using Excel or even just notepad. This is ridiculous given all the info I could be tracking that could (and should) be helping me. Instead of asking what issue tracker or PM software you use, I was wondering what features you really rely on to get the job done. For me its: - Speed - Simplicity - Multiuser, multi-project - Drag and drop stuff / minimum clicks. Be as fast to modify as Notepad or Excel - Track priorities, status, assignees, due dates, milestones - Roll up of values (eg add all the time estimates for child items and show it on the parent) - Email alerts - free form comments within each item - uploads of screenshots or docs - tie into source code control What do the guys who actually do this stuff properly find the most important?

                                          cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                                          J Offline
                                          J Offline
                                          jim lahey
                                          wrote on last edited by
                                          #25

                                          TFS Express is free: http://www.microsoft.com/visualstudio/eng/products/visual-studio-team-foundation-server-express[^] My experience of TFS is generally a good one. I prefer it over SVN and something like Jenkins or CruiseControl because it has issue tracking and tasking built right in. We use SVN, Nant and Jenkins at work, it's part of my job to keep it running and I can categorically state it's a pain in the arse, although once it's running it's generally OK. TFS integrates perfectly with VS, it IS source control and has enough meaningless reporting tools to keep the most officious project manager busy for a while. I'm pretty certain it does email alerts, the comments you need and uploading supporting information. TFS merges better than SVN and manually resolving conflicts is far easier as TFS doesn't change the source of the file to highlight the conflict.

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