Mobile phone at the checkout
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This story on the BBC[^] of a checkout girl who refused to serve a woman who was on the phone. The supermarket involved has apologised. Is it just me who thinks good on the girl for refusing to serve the rude and ignorant customer until they actually paid attention to her rather than whoever they were on the phone to?
“I believe that there is an equality to all humanity. We all suck.” Bill Hicks
For every time the girl or boy at the register at the supermarket was too busy to address me because they were flirting with the bag-boy I would be a rich man. When I go to a store I am paying to be accommodated. That said, I always hang up my phone when it is my turn.
Need custom software developed? I do custom programming based primarily on MS tools with an emphasis on C# development and consulting. "And they, since they Were not the one dead, turned to their affairs" -- Robert Frost "All users always want Excel" --Ennis Lynch
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He's agreeing that it's rude. Nevertheless, it's not the checkout person's job to teach manners, specially not paying customers.
If you think you can do a thing or think you can't do a thing, you're right - Henry Ford Emmanuel Medina Lopez
It is not the check-out girl's job to put up with rudeness and bad manners; especially when you consider how joyless her task is already.
Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow
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For every time the girl or boy at the register at the supermarket was too busy to address me because they were flirting with the bag-boy I would be a rich man. When I go to a store I am paying to be accommodated. That said, I always hang up my phone when it is my turn.
Need custom software developed? I do custom programming based primarily on MS tools with an emphasis on C# development and consulting. "And they, since they Were not the one dead, turned to their affairs" -- Robert Frost "All users always want Excel" --Ennis Lynch
It is both parties role to be polite. I totally agree that the cashier should be attentive, but equally feel that the customer should show at least basic good manners.
Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow
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It is not the check-out girl's job to put up with rudeness and bad manners; especially when you consider how joyless her task is already.
Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow
Completely disagree. Its not her job to put up with abuse but it is her job to put up with impoliteness and the minor inconvenience of someone being rude. As long as the line between being rude and being abusive isn't crossed the customer is always right and if you don't like it get another job.
Rhys "If you ever start taking things too seriously, just remember that we are talking monkeys on an organic spaceship flying through the Universe"
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It is both parties role to be polite. I totally agree that the cashier should be attentive, but equally feel that the customer should show at least basic good manners.
Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow
Nagy Vilmos wrote:
the customer should show at least basic good manners.
You should stay away from this site[^], then! :) Probably avoid the counterpart one[^] as well.
"These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer
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It is not the check-out girl's job to put up with rudeness and bad manners; especially when you consider how joyless her task is already.
Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow
Well, it may not be in the job description, but it comes with the job, besides, there are way worse things that a customer could do; that cell phone incident could be easily ignored, and things would've gone faster and better for everybody. The lesson would be: pick your battles. That one wasn't worth it.
If you think you can do a thing or think you can't do a thing, you're right - Henry Ford Emmanuel Medina Lopez
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For every time the girl or boy at the register at the supermarket was too busy to address me because they were flirting with the bag-boy I would be a rich man. When I go to a store I am paying to be accommodated. That said, I always hang up my phone when it is my turn.
Need custom software developed? I do custom programming based primarily on MS tools with an emphasis on C# development and consulting. "And they, since they Were not the one dead, turned to their affairs" -- Robert Frost "All users always want Excel" --Ennis Lynch
Ennis Ray Lynch, Jr. wrote:
For every time the girl or boy at the register at the supermarket was too busy to address me because they were flirting with the bag-boy I would be a rich man.
We don't get that in the UK, we have to bag up our own stuff (they tried having people do it but as the almost complete response from customers was leave my stuff alone) and the checkouts are so thinly staffed they'd have to yell to have a conversation with the next one.
“I believe that there is an equality to all humanity. We all suck.” Bill Hicks
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Completely disagree. Its not her job to put up with abuse but it is her job to put up with impoliteness and the minor inconvenience of someone being rude. As long as the line between being rude and being abusive isn't crossed the customer is always right and if you don't like it get another job.
Rhys "If you ever start taking things too seriously, just remember that we are talking monkeys on an organic spaceship flying through the Universe"
Rhys Gravell wrote:
the customer is always right
No, they aren't. Sometimes the customer is nothing more than a rude arsehole... The notion of someone being right all the time is plainly ludicrous.
Quad skating his way through the world since the early 80's... Booger Mobile - My bright green 1964 Ford Falcon - check out the blog here!! | If you feel generous - make a donation to Camp Quality!!
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Yes, in Switzerland we do. In Italy it's useless, nobody follows any rule. BTW, I went once to Queensland, stayed in Cairns and had so much rain you can't believe it. Were 17 hours flight, with stop in Singapore, that was long.. Very nice, Australia, so.
The signature is in building process.. Please wait...
vonb wrote:
in Cairns and had so much rain you can't believe it
Yup they have a WET season, most people avoid this time of year because... well it rains all the time. Those of us with family there just ignore it. I plenty of practice doing that in Singapore :laugh:
Never underestimate the power of human stupidity RAH
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This story on the BBC[^] of a checkout girl who refused to serve a woman who was on the phone. The supermarket involved has apologised. Is it just me who thinks good on the girl for refusing to serve the rude and ignorant customer until they actually paid attention to her rather than whoever they were on the phone to?
“I believe that there is an equality to all humanity. We all suck.” Bill Hicks
Agree If you want to answer your phone, let the person behind through. It is just good manners. Likewise if the checkout person was talking on their phone, I would dump the groceries on the counter and walk out. Mind you I have answered the phone whilst at the check out, but I apologised to both, and asked the caller to please wait. Not the best, but respectful to all parties. I don't like when someone calls you and then they take an incoming call on their line two. I usually just hang up when this happens even if it is my boss. They always call back anyway.
"Rock journalism is people who can't write interviewing people who can't talk for people who can't read." Frank Zappa 1980
