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Mobile phone at the checkout

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  • L Lost User

    enhzflep wrote:

    Too bad one cant buy cigarettes or petrol at self-serve checkouts...

    You can get the petrol with self-serve checkout in the UK, no longer cigarettes though.

    “I believe that there is an equality to all humanity. We all suck.” Bill Hicks

    enhzflepE Offline
    enhzflepE Offline
    enhzflep
    wrote on last edited by
    #28

    Damn! We used to have pay at the pump with Mobil, but 7-11 ate them up here. The other mob are attached to a supermarket loyalty scheme thing (no standard cards - theirs only), so that's just not going to happen. I've gone to pubs for no other reason than to buy them from the machine at 25% extra, just to avoid the interaction. :sigh:

    Make it work. Then do it better - Andrei Straut

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    • N Nagy Vilmos

      Then you do not deserve any service.

      Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow

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      L Offline
      Lost User
      wrote on last edited by
      #29

      Ah yes, better call the thought-police, I dared to expect to get away with rudeness and that makes me a thought-criminal. Well you see, I'm Dutch. And Dutch people are rude - so rude in fact that even Dutch people complain about the rudeness of Dutch people.

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      • enhzflepE enhzflep

        Damn! We used to have pay at the pump with Mobil, but 7-11 ate them up here. The other mob are attached to a supermarket loyalty scheme thing (no standard cards - theirs only), so that's just not going to happen. I've gone to pubs for no other reason than to buy them from the machine at 25% extra, just to avoid the interaction. :sigh:

        Make it work. Then do it better - Andrei Straut

        L Offline
        L Offline
        Lost User
        wrote on last edited by
        #30

        I no longer buy cigarettes, but I think all machines have now been removed from pubs, they are not allowed to be seen from shop floors anymore, if you want some you have to go and be sneered at by someone for being disgusting.

        “I believe that there is an equality to all humanity. We all suck.” Bill Hicks

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        • L Lost User

          Ah yes, better call the thought-police, I dared to expect to get away with rudeness and that makes me a thought-criminal. Well you see, I'm Dutch. And Dutch people are rude - so rude in fact that even Dutch people complain about the rudeness of Dutch people.

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          Nagy Vilmos
          wrote on last edited by
          #31

          harold aptroot wrote:

          I'm Dutch. And Dutch people are rude

          How very sad that you take pride in being obnoxious. I used to work for a rather large Dutch bank, and though a lot of the cloggies where forthright and often abrupt, I would not go as far as to say the underlying trait was rudeness.

          Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow

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          • L Lost User

            I no longer buy cigarettes, but I think all machines have now been removed from pubs, they are not allowed to be seen from shop floors anymore, if you want some you have to go and be sneered at by someone for being disgusting.

            “I believe that there is an equality to all humanity. We all suck.” Bill Hicks

            N Offline
            N Offline
            Nagy Vilmos
            wrote on last edited by
            #32

            In Hungary they've just introduced a new law regarding sales of tobacco[^], funnily the Government's supporters seem to have got most of the licences. Fancy that!

            Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow

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            • L Lost User

              I disagree. Certainly, it's pretty rude, but in order to complete the transaction you don't need to pay attention to the checkout lady. So why demand it? To get petty revenge on someone who was on the phone with someone more important than you? Out of jealousy because you're not as important as the person they're on the phone with? Sorry, checkout lady, but almost everyone is more important than you.

              E Offline
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              Emmanuel Medina
              wrote on last edited by
              #33

              I agree with you, it's certainly rude to some point, but all you need to do is unload your items, pay up, pickup the bags and get the heck outta there.

              If you think you can do a thing or think you can't do a thing, you're right - Henry Ford Emmanuel Medina Lopez

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              • N Nagy Vilmos

                So you think it's polite to expect to be served when you don't even have the courtesy to pay attention to what the cashier is doing? I have a lot more time, and respect, for anyone who is polite rather than rude.

                Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow

                E Offline
                E Offline
                Emmanuel Medina
                wrote on last edited by
                #34

                He's agreeing that it's rude. Nevertheless, it's not the checkout person's job to teach manners, specially not paying customers.

                If you think you can do a thing or think you can't do a thing, you're right - Henry Ford Emmanuel Medina Lopez

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                • L Lost User

                  This story on the BBC[^] of a checkout girl who refused to serve a woman who was on the phone. The supermarket involved has apologised. Is it just me who thinks good on the girl for refusing to serve the rude and ignorant customer until they actually paid attention to her rather than whoever they were on the phone to?

                  “I believe that there is an equality to all humanity. We all suck.” Bill Hicks

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                  E Offline
                  Ennis Ray Lynch Jr
                  wrote on last edited by
                  #35

                  For every time the girl or boy at the register at the supermarket was too busy to address me because they were flirting with the bag-boy I would be a rich man. When I go to a store I am paying to be accommodated. That said, I always hang up my phone when it is my turn.

                  Need custom software developed? I do custom programming based primarily on MS tools with an emphasis on C# development and consulting. "And they, since they Were not the one dead, turned to their affairs" -- Robert Frost "All users always want Excel" --Ennis Lynch

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                  • E Emmanuel Medina

                    He's agreeing that it's rude. Nevertheless, it's not the checkout person's job to teach manners, specially not paying customers.

                    If you think you can do a thing or think you can't do a thing, you're right - Henry Ford Emmanuel Medina Lopez

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                    N Offline
                    Nagy Vilmos
                    wrote on last edited by
                    #36

                    It is not the check-out girl's job to put up with rudeness and bad manners; especially when you consider how joyless her task is already.

                    Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow

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                    • E Ennis Ray Lynch Jr

                      For every time the girl or boy at the register at the supermarket was too busy to address me because they were flirting with the bag-boy I would be a rich man. When I go to a store I am paying to be accommodated. That said, I always hang up my phone when it is my turn.

                      Need custom software developed? I do custom programming based primarily on MS tools with an emphasis on C# development and consulting. "And they, since they Were not the one dead, turned to their affairs" -- Robert Frost "All users always want Excel" --Ennis Lynch

                      N Offline
                      N Offline
                      Nagy Vilmos
                      wrote on last edited by
                      #37

                      It is both parties role to be polite. I totally agree that the cashier should be attentive, but equally feel that the customer should show at least basic good manners.

                      Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow

                      Richard DeemingR 1 Reply Last reply
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                      • N Nagy Vilmos

                        It is not the check-out girl's job to put up with rudeness and bad manners; especially when you consider how joyless her task is already.

                        Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow

                        R Offline
                        R Offline
                        Rhys Gravell
                        wrote on last edited by
                        #38

                        Completely disagree. Its not her job to put up with abuse but it is her job to put up with impoliteness and the minor inconvenience of someone being rude. As long as the line between being rude and being abusive isn't crossed the customer is always right and if you don't like it get another job.

                        Rhys "If you ever start taking things too seriously, just remember that we are talking monkeys on an organic spaceship flying through the Universe"

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                        • N Nagy Vilmos

                          It is both parties role to be polite. I totally agree that the cashier should be attentive, but equally feel that the customer should show at least basic good manners.

                          Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow

                          Richard DeemingR Offline
                          Richard DeemingR Offline
                          Richard Deeming
                          wrote on last edited by
                          #39

                          Nagy Vilmos wrote:

                          the customer should show at least basic good manners.

                          You should stay away from this site[^], then! :) Probably avoid the counterpart one[^] as well.


                          "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                          "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

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                          • N Nagy Vilmos

                            It is not the check-out girl's job to put up with rudeness and bad manners; especially when you consider how joyless her task is already.

                            Reality is an illusion caused by a lack of alcohol "Nagy, you have won the internets." - Keith Barrow

                            E Offline
                            E Offline
                            Emmanuel Medina
                            wrote on last edited by
                            #40

                            Well, it may not be in the job description, but it comes with the job, besides, there are way worse things that a customer could do; that cell phone incident could be easily ignored, and things would've gone faster and better for everybody. The lesson would be: pick your battles. That one wasn't worth it.

                            If you think you can do a thing or think you can't do a thing, you're right - Henry Ford Emmanuel Medina Lopez

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                            • E Ennis Ray Lynch Jr

                              For every time the girl or boy at the register at the supermarket was too busy to address me because they were flirting with the bag-boy I would be a rich man. When I go to a store I am paying to be accommodated. That said, I always hang up my phone when it is my turn.

                              Need custom software developed? I do custom programming based primarily on MS tools with an emphasis on C# development and consulting. "And they, since they Were not the one dead, turned to their affairs" -- Robert Frost "All users always want Excel" --Ennis Lynch

                              L Offline
                              L Offline
                              Lost User
                              wrote on last edited by
                              #41

                              Ennis Ray Lynch, Jr. wrote:

                              For every time the girl or boy at the register at the supermarket was too busy to address me because they were flirting with the bag-boy I would be a rich man.

                              We don't get that in the UK, we have to bag up our own stuff (they tried having people do it but as the almost complete response from customers was leave my stuff alone) and the checkouts are so thinly staffed they'd have to yell to have a conversation with the next one.

                              “I believe that there is an equality to all humanity. We all suck.” Bill Hicks

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                              • R Rhys Gravell

                                Completely disagree. Its not her job to put up with abuse but it is her job to put up with impoliteness and the minor inconvenience of someone being rude. As long as the line between being rude and being abusive isn't crossed the customer is always right and if you don't like it get another job.

                                Rhys "If you ever start taking things too seriously, just remember that we are talking monkeys on an organic spaceship flying through the Universe"

                                _ Offline
                                _ Offline
                                _Damian S_
                                wrote on last edited by
                                #42

                                Rhys Gravell wrote:

                                the customer is always right

                                No, they aren't. Sometimes the customer is nothing more than a rude arsehole... The notion of someone being right all the time is plainly ludicrous.

                                Quad skating his way through the world since the early 80's... Booger Mobile - My bright green 1964 Ford Falcon - check out the blog here!! | If you feel generous - make a donation to Camp Quality!!

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                                • V vonb

                                  Yes, in Switzerland we do. In Italy it's useless, nobody follows any rule. BTW, I went once to Queensland, stayed in Cairns and had so much rain you can't believe it. Were 17 hours flight, with stop in Singapore, that was long.. Very nice, Australia, so.

                                  The signature is in building process.. Please wait...

                                  M Offline
                                  M Offline
                                  Mycroft Holmes
                                  wrote on last edited by
                                  #43

                                  vonb wrote:

                                  in Cairns and had so much rain you can't believe it

                                  Yup they have a WET season, most people avoid this time of year because... well it rains all the time. Those of us with family there just ignore it. I plenty of practice doing that in Singapore :laugh:

                                  Never underestimate the power of human stupidity RAH

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                                  • L Lost User

                                    This story on the BBC[^] of a checkout girl who refused to serve a woman who was on the phone. The supermarket involved has apologised. Is it just me who thinks good on the girl for refusing to serve the rude and ignorant customer until they actually paid attention to her rather than whoever they were on the phone to?

                                    “I believe that there is an equality to all humanity. We all suck.” Bill Hicks

                                    G Offline
                                    G Offline
                                    grralph1
                                    wrote on last edited by
                                    #44

                                    Agree If you want to answer your phone, let the person behind through. It is just good manners. Likewise if the checkout person was talking on their phone, I would dump the groceries on the counter and walk out. Mind you I have answered the phone whilst at the check out, but I apologised to both, and asked the caller to please wait. Not the best, but respectful to all parties. I don't like when someone calls you and then they take an incoming call on their line two. I usually just hang up when this happens even if it is my boss. They always call back anyway.

                                    "Rock journalism is people who can't write interviewing people who can't talk for people who can't read." Frank Zappa 1980

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