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  3. new graphics card NVIDIA GTX750OC is not working... advice?

new graphics card NVIDIA GTX750OC is not working... advice?

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  • J Joan M

    In their specs (at the card box) it says no extra cables needed, I asked that in the shop too and before buying I saw it in their web site... so they are asking for 400W without cables... Why should it be madness?

    [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

    Kornfeld Eliyahu PeterK Offline
    Kornfeld Eliyahu PeterK Offline
    Kornfeld Eliyahu Peter
    wrote on last edited by
    #15

    Because in that case you get power via the board, and it maybe can't handle it...

    Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

    "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

    J 1 Reply Last reply
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    • Richard Andrew x64R Richard Andrew x64

      The problem is likely caused by the fact that the driver for the old card is still installed. Will it start in safe mode? If it does, then uninstall the driver for the old card and install the driver for the new one. The 400W rating for the card is probably for when the card is at peak performance, not just starting up. But, yes, you will probably need to replace the power supply in order for the card to work properly.

      The difficult we do right away... ...the impossible takes slightly longer.

      J Offline
      J Offline
      Joan M
      wrote on last edited by
      #16

      not at all Richard, the OS doesn't even start... X|

      [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

      1 Reply Last reply
      0
      • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

        Because in that case you get power via the board, and it maybe can't handle it...

        Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

        J Offline
        J Offline
        Joan M
        wrote on last edited by
        #17

        But it is a "maybe"... :~

        [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

        1 Reply Last reply
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        • J Joan M

          The board is this one[^].

          [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

          Kornfeld Eliyahu PeterK Offline
          Kornfeld Eliyahu PeterK Offline
          Kornfeld Eliyahu Peter
          wrote on last edited by
          #18

          It seems that your PCIe version is 2.0 - it should not be a deadly problem but you will not get the maximum out of a board with version 3.0... You may see this: https://www.youtube.com/watch?v=fkBTSlBW2oc[^] (Consider to recycle the board graphics card...)

          Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

          "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

          J 1 Reply Last reply
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          • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

            Another option is the PCIe port, does it support version 3.0?

            Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

            J Offline
            J Offline
            Joan M
            wrote on last edited by
            #19

            For what I've seen in the Internet (dangerous place I know) the PCIe 3 is backwards compatible with 2.0 and therefore it should work without issue.

            [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

            Kornfeld Eliyahu PeterK 1 Reply Last reply
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            • OriginalGriffO OriginalGriff

              I could use one of those cards: my hands are freezing in here! :laugh:

              Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

              J Offline
              J Offline
              Joan M
              wrote on last edited by
              #20

              :laugh:

              [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

              1 Reply Last reply
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              • J Jochen Arndt

                If the card has an additional power connector, it must be connected. This should be mentioned in the (quick install) manual. The OC indicates an overclocked version. These usually have an additional connector. If the current PSU did not has a power line for GPU cards, it must be replaced. As already mentioned by others, the PSU should be replaced anyway to provide the necessary power when required.

                J Offline
                J Offline
                Joan M
                wrote on last edited by
                #21

                OK, the GPU has no extra ports to receive power... The PSU is 300W capable. It should be only an issue of changing the PSU for another one that could deliver >=400W. shouldn't it?

                [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                J 1 Reply Last reply
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                • J Joan M

                  In their specs (at the card box) it says no extra cables needed, I asked that in the shop too and before buying I saw it in their web site... so they are asking for 400W without cables... Why should it be madness?

                  [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                  J Offline
                  J Offline
                  Jochen Arndt
                  wrote on last edited by
                  #22

                  The 400 W is the recommended power that must be supplied by the PSU. It is not the power required by the GPU card. Form the Nvidia homepage for the GTX750 (normal version): Max. power consumption: 55 W Min. PSU pwoer: 300 W Your GPU seems to be an overclocked version ("OC") that might draw more. The PCIe x16 slot is able to provide about 75 W. If the card requires more power, an additional connector must be provided. Overall the card should work but the PSU might be at its limit when the GPU card is at full power.

                  M J 2 Replies Last reply
                  0
                  • J Joan M

                    For what I've seen in the Internet (dangerous place I know) the PCIe 3 is backwards compatible with 2.0 and therefore it should work without issue.

                    [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                    Kornfeld Eliyahu PeterK Offline
                    Kornfeld Eliyahu PeterK Offline
                    Kornfeld Eliyahu Peter
                    wrote on last edited by
                    #23

                    That's a nice theory, and mostly true, but sometimes you need a little help from the BIOS...In any case you will loose performance...

                    Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                    "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                    1 Reply Last reply
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                    • J Joan M

                      OK, the GPU has no extra ports to receive power... The PSU is 300W capable. It should be only an issue of changing the PSU for another one that could deliver >=400W. shouldn't it?

                      [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                      J Offline
                      J Offline
                      Jochen Arndt
                      wrote on last edited by
                      #24

                      See my other post above. The card should work. Yours may be defective or there is general problem with this card and your system (mainboard). [EDIT] Another reason may be that the PSU is not able to deliver enough power upon system start. At startup most parts draw more power than during normal operation (disk drive motors are starting, fans running with max. speed).

                      1 Reply Last reply
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                      • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                        The snow still on? Poor bastards...[^]

                        Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                        OriginalGriffO Offline
                        OriginalGriffO Offline
                        OriginalGriff
                        wrote on last edited by
                        #25

                        No, we had some more Friday night / yesterday morning, but that's worn out now. It's just bitter out there, and there's no heat in my office. Normally not a problem, but I'm getting older and starting to feel the cold in my fingers. :sigh:

                        Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                        "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                        Kornfeld Eliyahu PeterK 1 Reply Last reply
                        0
                        • OriginalGriffO OriginalGriff

                          No, we had some more Friday night / yesterday morning, but that's worn out now. It's just bitter out there, and there's no heat in my office. Normally not a problem, but I'm getting older and starting to feel the cold in my fingers. :sigh:

                          Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                          Kornfeld Eliyahu PeterK Offline
                          Kornfeld Eliyahu PeterK Offline
                          Kornfeld Eliyahu Peter
                          wrote on last edited by
                          #26

                          Try this: http://androidspin.com/wp-content/uploads/2013/11/tahka.jpg[^] :laugh:

                          Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                          "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                          OriginalGriffO 1 Reply Last reply
                          0
                          • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                            It seems that your PCIe version is 2.0 - it should not be a deadly problem but you will not get the maximum out of a board with version 3.0... You may see this: https://www.youtube.com/watch?v=fkBTSlBW2oc[^] (Consider to recycle the board graphics card...)

                            Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                            J Offline
                            J Offline
                            Joan M
                            wrote on last edited by
                            #27

                            X| X| X| I don't think they'll want to recycle the board... Too much money involved to play a couple of games. And I don't think the shop will agree returning the GPU... How nice!

                            [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                            Kornfeld Eliyahu PeterK 1 Reply Last reply
                            0
                            • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                              Try this: http://androidspin.com/wp-content/uploads/2013/11/tahka.jpg[^] :laugh:

                              Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                              OriginalGriffO Offline
                              OriginalGriffO Offline
                              OriginalGriff
                              wrote on last edited by
                              #28

                              That's just sad... :laugh:

                              Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                              "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                              "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                              1 Reply Last reply
                              0
                              • J Joan M

                                X| X| X| I don't think they'll want to recycle the board... Too much money involved to play a couple of games. And I don't think the shop will agree returning the GPU... How nice!

                                [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                Kornfeld Eliyahu PeterK Offline
                                Kornfeld Eliyahu PeterK Offline
                                Kornfeld Eliyahu Peter
                                wrote on last edited by
                                #29

                                Yeah - not nice... Do you have the opportunity to borrow a PSU with 400W? You may check it with that... Jochen Arndt may be all right that the problem is at the power-on state, when all moving parts are spinning at top speed...

                                Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                                "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                                J 1 Reply Last reply
                                0
                                • J Joan M

                                  Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

                                  [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                  P Offline
                                  P Offline
                                  Paul M Watt
                                  wrote on last edited by
                                  #30

                                  Summary: It's a relatively modern motherboard and chipset, the slot type is backward compatible, just make sure it has adequate power. Details: If the card recommends 400W, I wouldn't mess with that. It will need 400W. For 300W, at best you'll get it to boot up, but it will crash and lock up for no apparent reasons. At worst, it won't boot. Yes, PCIe 3.0 IS backwards compatible, it's not just a theory. As another poster mentioned, boot in safe mode, uninstall the old driver, and delete the drivers. Place the new card in, with an adequate power supply. If there are auxiliary power ports on the video card, make sure they are supplied with the extra power they need as well. Power it up, the system should detect the card, and if it doesn't have drivers you will need to manually select from the install disk. One problem I had when installing a recent video card was the hardware ID of my card was not in the approved list of drivers, so it would not appear for me to even be able to manually install. I had to modify the driver's INF file and perform some other wizardry. If it comes to that though, check back. Finally, a bios update is always a possibility, however, I have only ever had to resort to a bios update if I found instabilities in my machine, and the bios update indicated that it might fix the issue. The bios update is the LAST thing I would attempt. Regards, Paul

                                  J 1 Reply Last reply
                                  0
                                  • P Paul M Watt

                                    Summary: It's a relatively modern motherboard and chipset, the slot type is backward compatible, just make sure it has adequate power. Details: If the card recommends 400W, I wouldn't mess with that. It will need 400W. For 300W, at best you'll get it to boot up, but it will crash and lock up for no apparent reasons. At worst, it won't boot. Yes, PCIe 3.0 IS backwards compatible, it's not just a theory. As another poster mentioned, boot in safe mode, uninstall the old driver, and delete the drivers. Place the new card in, with an adequate power supply. If there are auxiliary power ports on the video card, make sure they are supplied with the extra power they need as well. Power it up, the system should detect the card, and if it doesn't have drivers you will need to manually select from the install disk. One problem I had when installing a recent video card was the hardware ID of my card was not in the approved list of drivers, so it would not appear for me to even be able to manually install. I had to modify the driver's INF file and perform some other wizardry. If it comes to that though, check back. Finally, a bios update is always a possibility, however, I have only ever had to resort to a bios update if I found instabilities in my machine, and the bios update indicated that it might fix the issue. The bios update is the LAST thing I would attempt. Regards, Paul

                                    J Offline
                                    J Offline
                                    Joan M
                                    wrote on last edited by
                                    #31

                                    Hello Paul! Thank you for your comprehensive steps list. I'm afraid that after installing the new PSU, the problem will still be there: @Kornfeld_Eliyahu_Peter has posted this link to a youtube video in which the same problem can be seen... : https://www.youtube.com/watch?v=fkBTSlBW2oc[^] So... I think the only real options are: 1. Return the GPU. Which I don't think it will be possible at all. 2. Buy and install a new PSU and follow all those steps... which is a PITA each time the computer must be started.

                                    [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                    1 Reply Last reply
                                    0
                                    • J Joan M

                                      Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

                                      [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                      D Offline
                                      D Offline
                                      DaveAuld
                                      wrote on last edited by
                                      #32

                                      Yes, but it is not just the PSU wattage you need to look at, you need to make sure the various power rails supply the amperage required. I had a similar problem a few years back, and although the PSU was technically sufficient, there were a number of 12 v rails and they weren't rated to supply the juice to the gpu plugs.

                                      Dave Find Me On:Web|Facebook|Twitter|LinkedIn Folding Stats: Team CodeProject

                                      J 1 Reply Last reply
                                      0
                                      • J Joan M

                                        Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

                                        [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                        N Offline
                                        N Offline
                                        newton saber
                                        wrote on last edited by
                                        #33

                                        As I read the first sentences of your issue I thought immediately that it was the power supply. I've experienced this same issue with 300W and needing more powerful one. Same thing fans seem to turn, lights up but nothing from computer. I believe that really is the issue. Good luck.

                                        J 1 Reply Last reply
                                        0
                                        • J Joan M

                                          Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

                                          [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                          D Offline
                                          D Offline
                                          DaveX86
                                          wrote on last edited by
                                          #34

                                          Don't know if anybody has said this, but it might be the graphics drivers from the old card?...try booting in safe mode by multiple pressing the F8 key while the computer boots, you should see a Dos style menu come up that will let you choose Safe Mode (choose no graphics drivers if it gives you the option). If you can get in safe mode, un-install the old graphics drivers and reboot back to normal mode, then install your new graphics drivers and software for the new card. Not 100% sure that's what it is but if you have tried all the hardware things, it might be it.

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