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  3. BA offshored 700 IT jobs last year..

BA offshored 700 IT jobs last year..

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  • L Lost User

    The problem with companies like BA who think it's a great idea to go offshore is not so much the quality they get off-shore, but the quality of their management. Start firing managers top down! :mad:

    Get me coffee and no one gets hurt!

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    Munchies_Matt
    wrote on last edited by
    #4

    Good point. Offshore not only managers, but CEOs and directors. :)

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    • OriginalGriffO OriginalGriff

      You know that, I know that. But the people who make the decision and evaluate the tenders are accountants. People who know the cost of everything, and the value of nothing. :sigh:

      Bad command or file name. Bad, bad command! Sit! Stay! Staaaay... AntiTwitter: @DalekDave is now a follower!

      M Offline
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      Munchies_Matt
      wrote on last edited by
      #5

      It is penny pinching. I think it was Leggo who recently reshored the production of platics due to the lower pound making the financial difference less interesting, allied to the far higher quality achieved. Quality is a big part of any product, and the race to the bottom results in quite frankly, shit.

      OriginalGriffO 1 Reply Last reply
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      • M Munchies_Matt

        Kabaam! 2 days of complete screw up costing god knows how many millions in compensation. Offshoring, it is not worth it. The quality goes through the floor.

        K Offline
        K Offline
        KarstenK
        wrote on last edited by
        #6

        I always wonder why they not are hiring the senior managment from these offshore markets. I bet these managers would be really cheaper and not worser than the actual managment. BTW: flipping a coin isnt the worst decision process. :~

        Press F1 for help or google it. Greetings from Germany

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        • M Munchies_Matt

          It is penny pinching. I think it was Leggo who recently reshored the production of platics due to the lower pound making the financial difference less interesting, allied to the far higher quality achieved. Quality is a big part of any product, and the race to the bottom results in quite frankly, shit.

          OriginalGriffO Offline
          OriginalGriffO Offline
          OriginalGriff
          wrote on last edited by
          #7

          And some things you can't buy: a good reputation for example. You can throw it away very easily though.

          Bad command or file name. Bad, bad command! Sit! Stay! Staaaay... AntiTwitter: @DalekDave is now a follower!

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
          "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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          • OriginalGriffO OriginalGriff

            And some things you can't buy: a good reputation for example. You can throw it away very easily though.

            Bad command or file name. Bad, bad command! Sit! Stay! Staaaay... AntiTwitter: @DalekDave is now a follower!

            M Offline
            M Offline
            Munchies_Matt
            wrote on last edited by
            #8

            British Airways! Hispano-Indian airways more like!

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            • OriginalGriffO OriginalGriff

              And some things you can't buy: a good reputation for example. You can throw it away very easily though.

              Bad command or file name. Bad, bad command! Sit! Stay! Staaaay... AntiTwitter: @DalekDave is now a follower!

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #9

              Quote:

              you can't buy: a good reputation for example. You can throw it away very easily though.

              Yes! A good reputation is like virginity. You lose it once and that's it!

              Get me coffee and no one gets hurt!

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              • M Munchies_Matt

                Kabaam! 2 days of complete screw up costing god knows how many millions in compensation. Offshoring, it is not worth it. The quality goes through the floor.

                C Offline
                C Offline
                CarelAgain
                wrote on last edited by
                #10

                Can't say much but will be going 'there' to try and fix it. It is not the people 'there' themselves that are to blame, they can do it and are of good intent.

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                • M Munchies_Matt

                  Kabaam! 2 days of complete screw up costing god knows how many millions in compensation. Offshoring, it is not worth it. The quality goes through the floor.

                  R Offline
                  R Offline
                  Ravi Bhavnani
                  wrote on last edited by
                  #11

                  So it's been confirmed BA's weekend fiasco was caused by an offshore IT team? :) /ravi

                  My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

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                  • K KarstenK

                    I always wonder why they not are hiring the senior managment from these offshore markets. I bet these managers would be really cheaper and not worser than the actual managment. BTW: flipping a coin isnt the worst decision process. :~

                    Press F1 for help or google it. Greetings from Germany

                    P Offline
                    P Offline
                    Peter_in_2780
                    wrote on last edited by
                    #12

                    KarstenK wrote:

                    flipping a coin isnt the worst decision process.

                    well, only 50% of the time. (given a fair coin, of course) ;P

                    Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012

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                    • M Munchies_Matt

                      Kabaam! 2 days of complete screw up costing god knows how many millions in compensation. Offshoring, it is not worth it. The quality goes through the floor.

                      R Offline
                      R Offline
                      R Giskard Reventlov
                      wrote on last edited by
                      #13

                      Munchies_Matt wrote:

                      Offshoring, it is not worth it. The quality goes through the floor.

                      It's never been a good idea and this simply highlights that. My experience with offshoring is that it starts cheap and gets expensive. To paraphrase Red Adair, "If you think it's expensive to hire local talent, wait till you offshore..."

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                      • M Munchies_Matt

                        Kabaam! 2 days of complete screw up costing god knows how many millions in compensation. Offshoring, it is not worth it. The quality goes through the floor.

                        M Offline
                        M Offline
                        Marc Clifton
                        wrote on last edited by
                        #14

                        I read somewhere that the problem began with a faulty power supply. Not that that was reliable information. And seriously, a power supply? To what, the Internet? Marc

                        Latest Article - Create a Dockerized Python Fiddle Web App Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny Artificial intelligence is the only remedy for natural stupidity. - CDP1802

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                        • K KarstenK

                          I always wonder why they not are hiring the senior managment from these offshore markets. I bet these managers would be really cheaper and not worser than the actual managment. BTW: flipping a coin isnt the worst decision process. :~

                          Press F1 for help or google it. Greetings from Germany

                          V Offline
                          V Offline
                          Vivi Chellappa
                          wrote on last edited by
                          #15

                          MicroSoft (Sathya Nadella), Google (Sundar Pichai), etc., have hired offshore talent for management. So have several US and European banks. It is time that BA fired its chairman and hired someone out of India! :laugh:

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                          • R Ravi Bhavnani

                            So it's been confirmed BA's weekend fiasco was caused by an offshore IT team? :) /ravi

                            My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

                            R Offline
                            R Offline
                            Rajesh R Subramanian
                            wrote on last edited by
                            #16

                            No, but uncle Matt from Nebrohoma read on the interwebz that BA offshored their work two years ago, and that's all he needs to know.

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                            • R Rajesh R Subramanian

                              No, but uncle Matt from Nebrohoma read on the interwebz that BA offshored their work two years ago, and that's all he needs to know.

                              L Offline
                              L Offline
                              Lost User
                              wrote on last edited by
                              #17

                              Rajesh R Subramanian wrote:

                              No, but uncle Matt from Nebrohoma read on the interwebz that BA offshored their work two years ago, and that's all he needs to know.

                              Bloody Indians, coming over here and taking our jobs.

                              Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

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                              • L Lost User

                                Rajesh R Subramanian wrote:

                                No, but uncle Matt from Nebrohoma read on the interwebz that BA offshored their work two years ago, and that's all he needs to know.

                                Bloody Indians, coming over here and taking our jobs.

                                Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                                R Offline
                                R Offline
                                Rajesh R Subramanian
                                wrote on last edited by
                                #18

                                :)

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                                • M Munchies_Matt

                                  Kabaam! 2 days of complete screw up costing god knows how many millions in compensation. Offshoring, it is not worth it. The quality goes through the floor.

                                  L Offline
                                  L Offline
                                  Lost User
                                  wrote on last edited by
                                  #19

                                  Fight Club already explained this.. :laugh:

                                  Quote:

                                  A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.

                                  British Airways, same thing.. if the cost of this is less than the cost of having IT based in the UK, then they're still winning.

                                  Now is it bad enough that you let somebody else kick your butts without you trying to do it to each other? Now if we're all talking about the same man, and I think we are... it appears he's got a rather growing collection of our bikes.

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                                  • L Lost User

                                    Fight Club already explained this.. :laugh:

                                    Quote:

                                    A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.

                                    British Airways, same thing.. if the cost of this is less than the cost of having IT based in the UK, then they're still winning.

                                    Now is it bad enough that you let somebody else kick your butts without you trying to do it to each other? Now if we're all talking about the same man, and I think we are... it appears he's got a rather growing collection of our bikes.

                                    M Offline
                                    M Offline
                                    Munchies_Matt
                                    wrote on last edited by
                                    #20

                                    150 million it is costing them so far. Lets say they saved 20K a year for those 700 jobs, that is only 14 million.

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                                    • M Munchies_Matt

                                      150 million it is costing them so far. Lets say they saved 20K a year for those 700 jobs, that is only 14 million.

                                      L Offline
                                      L Offline
                                      Lost User
                                      wrote on last edited by
                                      #21

                                      That's what insurance is for :laugh:

                                      Now is it bad enough that you let somebody else kick your butts without you trying to do it to each other? Now if we're all talking about the same man, and I think we are... it appears he's got a rather growing collection of our bikes.

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                                      • R R Giskard Reventlov

                                        Munchies_Matt wrote:

                                        Offshoring, it is not worth it. The quality goes through the floor.

                                        It's never been a good idea and this simply highlights that. My experience with offshoring is that it starts cheap and gets expensive. To paraphrase Red Adair, "If you think it's expensive to hire local talent, wait till you offshore..."

                                        M Offline
                                        M Offline
                                        Munchies_Matt
                                        wrote on last edited by
                                        #22

                                        You wouldnt believe the crap I have seen coming from an offshore team. It was a driver. They had absoloutely no idea what they were doing, and cobbled together two code samples from the WDK. It was as unstable as shit. Had as many variants as there were products (i was that closely coupled to the hardware). Their git layout was a mess, their testing was ineffective, and their understanding of the technical domain and tools almost zero. And a big, I mean massive, global company relied on them for this driver. Needless to say that I, as a contractor, though expensive, was much cheaper than an entire office offshore, staffed by at least 6 to 10 people, and produced, in a few months, a better driver. After the dev cycle was complete it was handed over to this offshore team to maintain! :laugh: :laugh: :laugh: :laugh: :laugh: What a dumbass decision. Oh well, it is their loss.

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                                        • M Munchies_Matt

                                          150 million it is costing them so far. Lets say they saved 20K a year for those 700 jobs, that is only 14 million.

                                          M Offline
                                          M Offline
                                          Mycroft Holmes
                                          wrote on last edited by
                                          #23

                                          Per year and someone mentioned 2 year ago so 28mil and they will have some sort of insurance coverage to mitigate the cost so they probably still see it as viable. Assuming of course it was a software problem and not a power supply.

                                          Never underestimate the power of human stupidity RAH

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