BA offshored 700 IT jobs last year..
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Kabaam! 2 days of complete screw up costing god knows how many millions in compensation. Offshoring, it is not worth it. The quality goes through the floor.
I read somewhere that the problem began with a faulty power supply. Not that that was reliable information. And seriously, a power supply? To what, the Internet? Marc
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I always wonder why they not are hiring the senior managment from these offshore markets. I bet these managers would be really cheaper and not worser than the actual managment. BTW: flipping a coin isnt the worst decision process. :~
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MicroSoft (Sathya Nadella), Google (Sundar Pichai), etc., have hired offshore talent for management. So have several US and European banks. It is time that BA fired its chairman and hired someone out of India! :laugh:
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So it's been confirmed BA's weekend fiasco was caused by an offshore IT team? :) /ravi
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No, but uncle Matt from Nebrohoma read on the interwebz that BA offshored their work two years ago, and that's all he needs to know.
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No, but uncle Matt from Nebrohoma read on the interwebz that BA offshored their work two years ago, and that's all he needs to know.
Rajesh R Subramanian wrote:
No, but uncle Matt from Nebrohoma read on the interwebz that BA offshored their work two years ago, and that's all he needs to know.
Bloody Indians, coming over here and taking our jobs.
Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004
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Rajesh R Subramanian wrote:
No, but uncle Matt from Nebrohoma read on the interwebz that BA offshored their work two years ago, and that's all he needs to know.
Bloody Indians, coming over here and taking our jobs.
Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004
:)
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Kabaam! 2 days of complete screw up costing god knows how many millions in compensation. Offshoring, it is not worth it. The quality goes through the floor.
Fight Club already explained this.. :laugh:
Quote:
A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.
British Airways, same thing.. if the cost of this is less than the cost of having IT based in the UK, then they're still winning.
Now is it bad enough that you let somebody else kick your butts without you trying to do it to each other? Now if we're all talking about the same man, and I think we are... it appears he's got a rather growing collection of our bikes.
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Fight Club already explained this.. :laugh:
Quote:
A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.
British Airways, same thing.. if the cost of this is less than the cost of having IT based in the UK, then they're still winning.
Now is it bad enough that you let somebody else kick your butts without you trying to do it to each other? Now if we're all talking about the same man, and I think we are... it appears he's got a rather growing collection of our bikes.
150 million it is costing them so far. Lets say they saved 20K a year for those 700 jobs, that is only 14 million.
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150 million it is costing them so far. Lets say they saved 20K a year for those 700 jobs, that is only 14 million.
That's what insurance is for :laugh:
Now is it bad enough that you let somebody else kick your butts without you trying to do it to each other? Now if we're all talking about the same man, and I think we are... it appears he's got a rather growing collection of our bikes.
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Munchies_Matt wrote:
Offshoring, it is not worth it. The quality goes through the floor.
It's never been a good idea and this simply highlights that. My experience with offshoring is that it starts cheap and gets expensive. To paraphrase Red Adair, "If you think it's expensive to hire local talent, wait till you offshore..."
You wouldnt believe the crap I have seen coming from an offshore team. It was a driver. They had absoloutely no idea what they were doing, and cobbled together two code samples from the WDK. It was as unstable as shit. Had as many variants as there were products (i was that closely coupled to the hardware). Their git layout was a mess, their testing was ineffective, and their understanding of the technical domain and tools almost zero. And a big, I mean massive, global company relied on them for this driver. Needless to say that I, as a contractor, though expensive, was much cheaper than an entire office offshore, staffed by at least 6 to 10 people, and produced, in a few months, a better driver. After the dev cycle was complete it was handed over to this offshore team to maintain! :laugh: :laugh: :laugh: :laugh: :laugh: What a dumbass decision. Oh well, it is their loss.
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150 million it is costing them so far. Lets say they saved 20K a year for those 700 jobs, that is only 14 million.
Per year and someone mentioned 2 year ago so 28mil and they will have some sort of insurance coverage to mitigate the cost so they probably still see it as viable. Assuming of course it was a software problem and not a power supply.
Never underestimate the power of human stupidity RAH
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Per year and someone mentioned 2 year ago so 28mil and they will have some sort of insurance coverage to mitigate the cost so they probably still see it as viable. Assuming of course it was a software problem and not a power supply.
Never underestimate the power of human stupidity RAH
Someone mentioning 2 years ago is irrelevant, the news is reporting last year.
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Quote:
you can't buy: a good reputation for example. You can throw it away very easily though.
Yes! A good reputation is like virginity. You lose it once and that's it!
Get me coffee and no one gets hurt!
You lose it once and then you're screwed?
* CALL APOGEE, SAY AARDWOLF * GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- ++>+++ y+++* Weapons extension: ma- k++ F+2 X * Never pay more than 20 bucks for a computer game. * I'm a puny punmaker.
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MicroSoft (Sathya Nadella), Google (Sundar Pichai), etc., have hired offshore talent for management. So have several US and European banks. It is time that BA fired its chairman and hired someone out of India! :laugh:
Vivic wrote:
MicroSoft
Vivic wrote:
Google
That should give the general idea of how a bad decision it would be!
* CALL APOGEE, SAY AARDWOLF * GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- ++>+++ y+++* Weapons extension: ma- k++ F+2 X * Never pay more than 20 bucks for a computer game. * I'm a puny punmaker.
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And some things you can't buy: a good reputation for example. You can throw it away very easily though.
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay... AntiTwitter: @DalekDave is now a follower!
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Kabaam! 2 days of complete screw up costing god knows how many millions in compensation. Offshoring, it is not worth it. The quality goes through the floor.
Offshoring is a relative term. If I sent work to your country, I'd be offshoring. We used a group from India before and had very good results. You have to find the right people to work with.
There are two kinds of people in the world: those who can extrapolate from incomplete data. There are only 10 types of people in the world, those who understand binary and those who don't.
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Offshoring is a relative term. If I sent work to your country, I'd be offshoring. We used a group from India before and had very good results. You have to find the right people to work with.
There are two kinds of people in the world: those who can extrapolate from incomplete data. There are only 10 types of people in the world, those who understand binary and those who don't.
You got lucky. I have heard many stories saying otherwise, and seen the same myself.
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You got lucky. I have heard many stories saying otherwise, and seen the same myself.
Munchies_Matt wrote:
You got lucky.
Possibly. We managed it quite well though.
Munchies_Matt wrote:
I have heard many stories saying otherwise, and seen the same myself
Yes, me too.
There are two kinds of people in the world: those who can extrapolate from incomplete data. There are only 10 types of people in the world, those who understand binary and those who don't.
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Munchies_Matt wrote:
You got lucky.
Possibly. We managed it quite well though.
Munchies_Matt wrote:
I have heard many stories saying otherwise, and seen the same myself
Yes, me too.
There are two kinds of people in the world: those who can extrapolate from incomplete data. There are only 10 types of people in the world, those who understand binary and those who don't.
Did you manage the workers directly at all? I think when done this way it goes better.
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Did you manage the workers directly at all? I think when done this way it goes better.
Munchies_Matt wrote:
Did you manage the workers directly at all?
Yes. And we had a phone call everyday and followed the parts of SCRUM that I liked. I also gave them very clear design specifications. They did a really good job. I think you need to set standards and move on if they can't meet them. Just like you would if you hired a developer. I think it is funny in a worldwide website for most people to complain about offshoring. Like I said, you would be offshoring to me and I to you. So,all offshoring can't be that bad. :-D
There are two kinds of people in the world: those who can extrapolate from incomplete data. There are only 10 types of people in the world, those who understand binary and those who don't.
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Munchies_Matt wrote:
Did you manage the workers directly at all?
Yes. And we had a phone call everyday and followed the parts of SCRUM that I liked. I also gave them very clear design specifications. They did a really good job. I think you need to set standards and move on if they can't meet them. Just like you would if you hired a developer. I think it is funny in a worldwide website for most people to complain about offshoring. Like I said, you would be offshoring to me and I to you. So,all offshoring can't be that bad. :-D
There are two kinds of people in the world: those who can extrapolate from incomplete data. There are only 10 types of people in the world, those who understand binary and those who don't.
Ah, yes, when managed this closely, and managed by westerners, they do better. I think it is cultural. Not many cultures find it easy to say to a manager/customer 'no, it cant be done' or 'that is impossible'. 'Problem management'. Instead of facing up to problems they pretend they dont exist, then the day before delivery.... Managed directly this cultural issue goes away (because you are doing the 'problem management') but it can be very difficult to extract a direct answer from an Indian. Did you find this too? That you have to ask again and again until you eventually get to the bottom of an issue, or an answer?
