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  3. What bug tracking tool do you prefer?

What bug tracking tool do you prefer?

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  • R RichardGrimmer

    BugTracker v1.0 - Absolutely stunning tool written by our developer Brendan Fry in house.....for a first ever app (bearing in mind he's never written a line of code a month earlier), it's stonking. Actually, for any app, it's stonking. Of course it's all down to me teaching him sooooo well. "Now I guess I'll sit back and watch people misinterpret what I just said......" Christian Graus At The Soapbox

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    Roger Allen
    wrote on last edited by
    #6

    RichardGrimmer wrote: Of course it's all down to me teaching him sooooo well. Always take the credit for your coworkers excellence. :-D Now what would you have said if it was erm, how can I put this delicately, crap? :~ Roger Allen - Sonork 100.10016 Strong Sad: I am sad I am flying Who is your favorite Strong?

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    • R Roger Allen

      RichardGrimmer wrote: Of course it's all down to me teaching him sooooo well. Always take the credit for your coworkers excellence. :-D Now what would you have said if it was erm, how can I put this delicately, crap? :~ Roger Allen - Sonork 100.10016 Strong Sad: I am sad I am flying Who is your favorite Strong?

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      RichardGrimmer
      wrote on last edited by
      #7

      Roger Allen wrote: Now what would you have said if it was erm, how can I put this delicately, crap? He obviously wasn't paying attention. ;-) "Now I guess I'll sit back and watch people misinterpret what I just said......" Christian Graus At The Soapbox

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      • D devvvy

        Bugzilla? But you can't install on Windows? Norman Fung

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        Anna Jayne Metcalfe
        wrote on last edited by
        #8

        We use an in-house system based on Lotus Notes which our IT people wrote. The interface is truly awful, it lacks reporting capabilities and it doesn't integrate with our Feature/Task Management or Source Code Control systems. It's ghastly, but we're stuck with it because "Lotus Notes is a company standard". X| X| X| Anna :rose: Homepage | Tears and Laughter "Be yourself - not what others think you should be" - Marcia Graesch "Anna's just a sexy-looking lesbian tart" - A friend, trying to wind me up. It didn't work. Trouble with resource IDs? Try the Resource ID Organiser Visual C++ Add-In

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        • D devvvy

          Bugzilla? But you can't install on Windows? Norman Fung

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          Luis Alonso Ramos
          wrote on last edited by
          #9

          I bought a long time ago FogBugz (by FogCreek and Joel) and use it regularly. I like it very much, very simple, and lightweight. -- LuisR ___________   Luis Alonso Ramos   Chihuahua, Mexico   www.luisalonsoramos.com

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          • D devvvy

            Bugzilla? But you can't install on Windows? Norman Fung

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            Daniel Turini
            wrote on last edited by
            #10

            Bugzilla. It takes a bit of Linux experience to setup, but once it's working, it works forever. Due to technical difficulties my previous signature, "I see dumb people" will be off until further notice. Too many people were thinking I was talking about them... :sigh:

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            • A Anna Jayne Metcalfe

              We use an in-house system based on Lotus Notes which our IT people wrote. The interface is truly awful, it lacks reporting capabilities and it doesn't integrate with our Feature/Task Management or Source Code Control systems. It's ghastly, but we're stuck with it because "Lotus Notes is a company standard". X| X| X| Anna :rose: Homepage | Tears and Laughter "Be yourself - not what others think you should be" - Marcia Graesch "Anna's just a sexy-looking lesbian tart" - A friend, trying to wind me up. It didn't work. Trouble with resource IDs? Try the Resource ID Organiser Visual C++ Add-In

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              Jim A Johnson
              wrote on last edited by
              #11

              Eeuw. The worst of all worlds.

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              • D devvvy

                Bugzilla? But you can't install on Windows? Norman Fung

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                Joe Woodbury
                wrote on last edited by
                #12

                Definitely not Alexsys Team; the only good thing about it is that it's better than Remedy, which is awful. (Were I to recommend a new system to my company, I'd go with TestTrack Pro by Seapine. I'd also switch from SourceSafe to Seapine's SurroundSCM to give us an integrated environment.) Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

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                • A Antony M Kancidrowski

                  TestTrack Pro from Seapine Software Inc. :-D Ant.

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                  Todd Smith
                  wrote on last edited by
                  #13

                  Antony M Kancidrowski wrote: TestTrack Pro from Seapine Software Inc. Agreed. Todd Smith

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                  • D devvvy

                    Bugzilla? But you can't install on Windows? Norman Fung

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                    Matt Newman
                    wrote on last edited by
                    #14

                    I prefer to think of them as undocumented features ;P Seriously though I work completely independently and for my own projects. Bug tracking to me is, for example, people complaining if that if they post anything on my website with apostrophes they will get SqlException errors. Matt Newman
                    All rise for the honorable Judge Stone Cold Steve Austin - From Dilbert Episode 30

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                    • D devvvy

                      Bugzilla? But you can't install on Windows? Norman Fung

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                      Brigg Thorp
                      wrote on last edited by
                      #15

                      We use Merant's (now Serena) PVCS Tracker here. It's OK, but the web interface doesn't give you the kind of power that you can get with the Windows client. It can connect to Oracle, SQL server, and DBase databases. Some of the apps, like the project adminstration tool, still look like old Windows 3.1 programs, but the latest client software is pretty good. I'm pretty happy with it. It's a little expensive, so smaller companies may want to find something else. I think we pay about $2k per year for updates and unlimited technical support. You can get more info here[^]. Regards, Brigg Thorp Senior Software Engineer Timex Corporation

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                      • A Anna Jayne Metcalfe

                        We use an in-house system based on Lotus Notes which our IT people wrote. The interface is truly awful, it lacks reporting capabilities and it doesn't integrate with our Feature/Task Management or Source Code Control systems. It's ghastly, but we're stuck with it because "Lotus Notes is a company standard". X| X| X| Anna :rose: Homepage | Tears and Laughter "Be yourself - not what others think you should be" - Marcia Graesch "Anna's just a sexy-looking lesbian tart" - A friend, trying to wind me up. It didn't work. Trouble with resource IDs? Try the Resource ID Organiser Visual C++ Add-In

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                        l a u r e n
                        wrote on last edited by
                        #16

                        amazing are at least 50% of the bug reports to do with the reporting tool itself? or cant u tell cos of lack of reporting? :rolleyes:


                        "there is no spoon"
                        biz stuff   about me

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                        • D devvvy

                          Bugzilla? But you can't install on Windows? Norman Fung

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                          Allen Anderson
                          wrote on last edited by
                          #17

                          we use Clearquest for bug tracking. It's a horrible piece of software but it does what they need for a large number of developers all using the same system. We've looked at several other solutions but frankly many of them are so ****ing complicated that you have to waste a month just learning the system.

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                          • D devvvy

                            Bugzilla? But you can't install on Windows? Norman Fung

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                            Joel Lucsy
                            wrote on last edited by
                            #18

                            Jira from http://www.atlassian.com Runs just about anywhere and has the slickest and easiest front-end I've seen. -- Joel Lucsy

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                            • D devvvy

                              Bugzilla? But you can't install on Windows? Norman Fung

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                              Okeno Palmer
                              wrote on last edited by
                              #19

                              I'm currently testing Trac[^] It's pretty nice, gives Wiki + Subversion (Source Control) + Issue Tracking all in one tool. .:. Keno .:.

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                              • L l a u r e n

                                amazing are at least 50% of the bug reports to do with the reporting tool itself? or cant u tell cos of lack of reporting? :rolleyes:


                                "there is no spoon"
                                biz stuff   about me

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                                Anna Jayne Metcalfe
                                wrote on last edited by
                                #20

                                I don't know about others, but I generally don't bother - most of the times I've raised something I've been told it can't be fixed because it's a feature of Notes....and they aren't going to change just because I (and others) don't like it. Crapware is not the word. :mad: Anna :rose: Homepage | Tears and Laughter "Be yourself - not what others think you should be" - Marcia Graesch "Anna's just a sexy-looking lesbian tart" - A friend, trying to wind me up. It didn't work. Trouble with resource IDs? Try the Resource ID Organiser Visual C++ Add-In

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                                • A Allen Anderson

                                  we use Clearquest for bug tracking. It's a horrible piece of software but it does what they need for a large number of developers all using the same system. We've looked at several other solutions but frankly many of them are so ****ing complicated that you have to waste a month just learning the system.

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                                  InteractiveLogic
                                  wrote on last edited by
                                  #21

                                  Allen Anderson wrote: we use Clearquest for bug tracking. It's a horrible piece of software We have a semi-nightmare scenario here at the place I'm working (I'm leaving in 3 days so I'll vent a little now), in which user bugs & enhancement requests are tracked in Remedy[^], and all of the QA bugs are tracked in Rational ClearQuest[^]. Both systems are... somewhat less-than-friendly, to put it lightly. ;) At my previous job, we used TeamTrack (an older version developed by TeamShare, I think), and it wasn't that bad. I think it was a bit of a headache to configure if you were the administrator, but creating reports wasn't half as painful as ClearQuest. Anyone tried DevTrack[^]? I've seen them at a couple of shows lately (SD West 2004 & GDC 2004), and was wondering if anyone could give any feedback on their product... evan stone | petaluma, ca, usa

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