What bug tracking tool do you prefer?
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Definitely not Alexsys Team; the only good thing about it is that it's better than Remedy, which is awful. (Were I to recommend a new system to my company, I'd go with TestTrack Pro by Seapine. I'd also switch from SourceSafe to Seapine's SurroundSCM to give us an integrated environment.) Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke
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TestTrack Pro from Seapine Software Inc. :-D Ant.
Antony M Kancidrowski wrote: TestTrack Pro from Seapine Software Inc. Agreed. Todd Smith
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I prefer to think of them as undocumented features ;P Seriously though I work completely independently and for my own projects. Bug tracking to me is, for example, people complaining if that if they post anything on my website with apostrophes they will get SqlException errors. Matt Newman
All rise for the honorable Judge Stone Cold Steve Austin - From Dilbert Episode 30
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We use Merant's (now Serena) PVCS Tracker here. It's OK, but the web interface doesn't give you the kind of power that you can get with the Windows client. It can connect to Oracle, SQL server, and DBase databases. Some of the apps, like the project adminstration tool, still look like old Windows 3.1 programs, but the latest client software is pretty good. I'm pretty happy with it. It's a little expensive, so smaller companies may want to find something else. I think we pay about $2k per year for updates and unlimited technical support. You can get more info here[^]. Regards, Brigg Thorp Senior Software Engineer Timex Corporation
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We use an in-house system based on Lotus Notes which our IT people wrote. The interface is truly awful, it lacks reporting capabilities and it doesn't integrate with our Feature/Task Management or Source Code Control systems. It's ghastly, but we're stuck with it because "Lotus Notes is a company standard". X| X| X| Anna :rose: Homepage | Tears and Laughter "Be yourself - not what others think you should be" - Marcia Graesch "Anna's just a sexy-looking lesbian tart" - A friend, trying to wind me up. It didn't work. Trouble with resource IDs? Try the Resource ID Organiser Visual C++ Add-In
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we use Clearquest for bug tracking. It's a horrible piece of software but it does what they need for a large number of developers all using the same system. We've looked at several other solutions but frankly many of them are so ****ing complicated that you have to waste a month just learning the system.
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Jira from http://www.atlassian.com Runs just about anywhere and has the slickest and easiest front-end I've seen. -- Joel Lucsy
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I don't know about others, but I generally don't bother - most of the times I've raised something I've been told it can't be fixed because it's a feature of Notes....and they aren't going to change just because I (and others) don't like it. Crapware is not the word. :mad: Anna :rose: Homepage | Tears and Laughter "Be yourself - not what others think you should be" - Marcia Graesch "Anna's just a sexy-looking lesbian tart" - A friend, trying to wind me up. It didn't work. Trouble with resource IDs? Try the Resource ID Organiser Visual C++ Add-In
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we use Clearquest for bug tracking. It's a horrible piece of software but it does what they need for a large number of developers all using the same system. We've looked at several other solutions but frankly many of them are so ****ing complicated that you have to waste a month just learning the system.
Allen Anderson wrote: we use Clearquest for bug tracking. It's a horrible piece of software We have a semi-nightmare scenario here at the place I'm working (I'm leaving in 3 days so I'll vent a little now), in which user bugs & enhancement requests are tracked in Remedy[^], and all of the QA bugs are tracked in Rational ClearQuest[^]. Both systems are... somewhat less-than-friendly, to put it lightly. ;) At my previous job, we used TeamTrack (an older version developed by TeamShare, I think), and it wasn't that bad. I think it was a bit of a headache to configure if you were the administrator, but creating reports wasn't half as painful as ClearQuest. Anyone tried DevTrack[^]? I've seen them at a couple of shows lately (SD West 2004 & GDC 2004), and was wondering if anyone could give any feedback on their product... evan stone | petaluma, ca, usa