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the internets are down

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  • Q QuiJohn

    jgasm wrote:

    sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer

    That's classic. It's probably their scripted way to have their support drones ask if your cable is plugged in without making the customer feel stupid. Unfortunately it only serves to make them look stupid.


    Faith is a fine invention For gentlemen who see; But microscopes are prudent In an emergency!            -Emily Dickinson

    D Offline
    D Offline
    Dan Neely
    wrote on last edited by
    #9

    David Kentley wrote:

    Unfortunately it only serves to make them look stupid.

    We'd think that no matter what they did since their actions have to be based on handling the stupidest common dedumbinator.

    Today's lesson is brought to you by the word "niggardly". Remember kids, don't attribute to racism what can be explained by Scandinavian language roots. -- Robert Royall

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    • K keyboard warrior

      So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

      ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

      modified on Monday, July 7, 2008 1:51 PM

      M Offline
      M Offline
      Miszou
      wrote on last edited by
      #10

      Reminds me of the time I contacted tech support for Doom, because every client would freeze up whenever a fourth person joined the game. We could play 3 player just fine, but as soon as the fourth joined it would require everyone else to hard reboot. We were trying to play over a LAN, and the technician was adamant that our baud rates had to be set the same or it wouldn't work :doh: And then there was the time I contacted Comcast because something was up with their end of things. They told me to unplug my computer from the router, disable any firewalls and connect directly to the cable modem. You could hear the derision in the guys voice when I told him I wasn't comfortable doing that, and that he wouldn't be able to help me further if I wasn't willing to disable the firewall. I reminded him about Blaster and other worms, and he told me that nothing could infect my computer as I wouldn't be surfing the internet! So I lied and told him that everything was turned off just like he wanted, and when he still couldn't make it work, a technician was sent out to fix it. It turned out that a tree in the local area had fallen into the data lines and was causing all sorts of connection problems.

      Sunrise Wallpaper Project | The StartPage Randomizer | The Windows Cheerleader

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      • K keyboard warrior

        So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

        ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

        modified on Monday, July 7, 2008 1:51 PM

        C Offline
        C Offline
        CaptainSeeSarp
        wrote on last edited by
        #11

        jgasm wrote:

        So my internet at home is "down". but not really. I can play online games, but web sites do not load.

        WOW! How old are you?

        K 1 Reply Last reply
        0
        • C CaptainSeeSarp

          jgasm wrote:

          So my internet at home is "down". but not really. I can play online games, but web sites do not load.

          WOW! How old are you?

          K Offline
          K Offline
          keyboard warrior
          wrote on last edited by
          #12

          Chief Master C# wrote:

          WOW! How old are you?

          23

          ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford

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          • K keyboard warrior

            So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

            ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

            modified on Monday, July 7, 2008 1:51 PM

            T Offline
            T Offline
            TheGeneral69
            wrote on last edited by
            #13

            the tube that the websites come through must be blocked, but the tube for games isn't. the internets are a bunch of tubes.

            O K 2 Replies Last reply
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            • T TheGeneral69

              the tube that the websites come through must be blocked, but the tube for games isn't. the internets are a bunch of tubes.

              O Offline
              O Offline
              Oakman
              wrote on last edited by
              #14

              TheGeneral69 wrote:

              the internets are a bunch of tubes.

              And if Congress gets its way, it'll have our tubes tied?

              Jon Smith & Wesson: The original point and click interface

              T 1 Reply Last reply
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              • O Oakman

                TheGeneral69 wrote:

                the internets are a bunch of tubes.

                And if Congress gets its way, it'll have our tubes tied?

                Jon Smith & Wesson: The original point and click interface

                T Offline
                T Offline
                TheGeneral69
                wrote on last edited by
                #15

                I don't think the Internets Providers would like what you are saying.

                1 Reply Last reply
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                • T TheGeneral69

                  the tube that the websites come through must be blocked, but the tube for games isn't. the internets are a bunch of tubes.

                  K Offline
                  K Offline
                  keyboard warrior
                  wrote on last edited by
                  #16

                  TheGeneral69 wrote:

                  the internets are a bunch of tubes.

                  dewd...the internet is a dump truck.

                  ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford

                  1 Reply Last reply
                  0
                  • K keyboard warrior

                    So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

                    ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

                    modified on Monday, July 7, 2008 1:51 PM

                    M Offline
                    M Offline
                    Member 96
                    wrote on last edited by
                    #17

                    Sounds like a nameserver issue or other dns problem since you can play counterstrike it's probably using a direct IP address to connect. Try this in your web browser at home: http://69.10.233.10/[^]


                    "It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson

                    J K 2 Replies Last reply
                    0
                    • M Member 96

                      Sounds like a nameserver issue or other dns problem since you can play counterstrike it's probably using a direct IP address to connect. Try this in your web browser at home: http://69.10.233.10/[^]


                      "It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson

                      J Offline
                      J Offline
                      John M Drescher
                      wrote on last edited by
                      #18

                      Most of the time this is caused by a bad dns server on the ISP side but they will never admit that they have a problem on their end. However, I have seen this on my old XP desktop at work. I mean it would randomly not be able to do dns lookups (instant name failure). Restart the dns client and all was well again for a certain period of time (sometimes 30 minutes, sometimes 30 days...)

                      John

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                      • M Member 96

                        Sounds like a nameserver issue or other dns problem since you can play counterstrike it's probably using a direct IP address to connect. Try this in your web browser at home: http://69.10.233.10/[^]


                        "It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson

                        K Offline
                        K Offline
                        keyboard warrior
                        wrote on last edited by
                        #19

                        John C wrote:

                        Sounds like a nameserver issue or other dns problem

                        i have been having connection issues with DNS. so i thought i would mention this "it can take up to three days sir for your DNS to update so why don't you call us back if you are still having issues" - Time Warner Cable i have no idea what it is im going to say and/or do when/if the technician comes here...not sure what to do. :^)

                        ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford

                        M 1 Reply Last reply
                        0
                        • M Michael Bookatz

                          Trollslayer wrote:

                          I'm moving to Sky shortly.

                          How is it going for you - I tried to move to them once and had nothing but headaches one broken deadline after another! It was a nightmare!

                          L Offline
                          L Offline
                          Lost User
                          wrote on last edited by
                          #20

                          I have an unfair advantage - we have two dishes with six LNBs and over 120 outputs. It so happens the guy who has done our dish and distribution cabling is also a Sky installer :-D

                          Visit http://www.notreadytogiveup.com/[^] and do something special today.

                          1 Reply Last reply
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                          • K keyboard warrior

                            John C wrote:

                            Sounds like a nameserver issue or other dns problem

                            i have been having connection issues with DNS. so i thought i would mention this "it can take up to three days sir for your DNS to update so why don't you call us back if you are still having issues" - Time Warner Cable i have no idea what it is im going to say and/or do when/if the technician comes here...not sure what to do. :^)

                            ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford

                            M Offline
                            M Offline
                            Member 96
                            wrote on last edited by
                            #21

                            Not being able to connect to *one* new domain's website is a dns updating issue, not being able to connect to *any* domains but being able to connect directly via IP address is a complete dns failure. Either you have a misconfigured DNS server address or their DNS server is down, simple as that if you can connect directly stating only an IP address.


                            "It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson

                            1 Reply Last reply
                            0
                            • K keyboard warrior

                              So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

                              ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

                              modified on Monday, July 7, 2008 1:51 PM

                              T Offline
                              T Offline
                              Tom Delany
                              wrote on last edited by
                              #22

                              jgasm wrote:

                              "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me

                              You know how those polarized Ethernet cables can be. Hook them up the wrong way and... :doh::rolleyes:

                              WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated.

                              T 1 Reply Last reply
                              0
                              • T Tom Delany

                                jgasm wrote:

                                "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me

                                You know how those polarized Ethernet cables can be. Hook them up the wrong way and... :doh::rolleyes:

                                WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated.

                                T Offline
                                T Offline
                                Tom Delany
                                wrote on last edited by
                                #23

                                We really need a sarcasm emoticon and/or message type.

                                WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated.

                                1 Reply Last reply
                                0
                                • K keyboard warrior

                                  So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

                                  ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

                                  modified on Monday, July 7, 2008 1:51 PM

                                  realJSOPR Offline
                                  realJSOPR Offline
                                  realJSOP
                                  wrote on last edited by
                                  #24

                                  When I was using TWC, I always immediately requested Tier2, and I told them why - "I don't have time to deal with a curry-slurping script-monkey" - usually that was all I had to say to get "elevated".

                                  "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                                  -----
                                  "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

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