The Fine Art of Unobtainable Support
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I actually made a tech support call the other day to my ISP. I had my most recent statement in hand, complete with account number. Amazingly, their support rep could not pull up my information based on account number. I had to sit there and try to guess what phone number I had given them at sign-up. Eventually, their support rep just took down my information manually and promised to get a technician dispatched to me one way or another! Its understandable that companies want to use phone number as a sort of less sensitive version of SSN (i.e. as a unique and unchanging personal identifier). It sure would make their business easier to manage if this actually worked. But for me at least, it doesn't work. E-mail address works a little bit better as a personal key, but not much... like phone numbers, I have multiple e-mail addresses, and I shouldn't be put under any obligation to keep these active just to access some other account.
I like using phone numbers...it's the only thing I have that hasn't changed in the past 8 or so years. Address has changed many times, multiple email accounts, but I've managed to keep my phone number intact through a couple different service providers (it is a cell phone however...I haven't had a house line for a few years now...except last year but I had no phone connected to it and I didn't even know the number, it was just required for internet service).
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With the number of good games out there I just don't have the attention span for that anymore. I'll play through Skyrim once and never touch it again. I haven't bothered with any game modding since playing doom2. That was just so I could kill Barney the Dinosaur. I love you too Barney, with my chainsaw.
Kill some time, play my game Hop Cheops[^]
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Skyrim is a available for preload. Yay. Load steam and get ready to start. And it's gone. No Skyrim in my games list. The forums were hacked a couple of days ago so no help there. Leave a few hours and come back still no Skyrim. Decide to contact Steam support to see what's going on. Go to create account and enter details. Wont create the account because it says I've already got an account. Ask to reset the pasword because I can vaguely remember creating an account years ago. Get Email Try to log into Steam account. No account with that email address. Wash, rinse, repeat.
pseudonym67 My Articles[^] Personal Music Player[^]
no issue at all. downloading nicely as I write this.
Watched code never compiles.
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pseudonym67 wrote:
No account with that email address.
Steam is using username and not email as username. I also installed steam yesterday to a new computer, and I was also entering email and password, and then later realized that it takes username not email.
A steam support account is different from your normal user account. It uses email and password. Try it and see.
pseudonym67 My Articles[^] Personal Music Player[^]
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i just noticed it has disappeared from my Library list, too. oops. now it's back. "The Elder Scrolls V: Skyrim" and preloading.
Still not back on mine. The store acknowledges that I've bought it though.
pseudonym67 My Articles[^] Personal Music Player[^]
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I like using phone numbers...it's the only thing I have that hasn't changed in the past 8 or so years. Address has changed many times, multiple email accounts, but I've managed to keep my phone number intact through a couple different service providers (it is a cell phone however...I haven't had a house line for a few years now...except last year but I had no phone connected to it and I didn't even know the number, it was just required for internet service).
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With the number of good games out there I just don't have the attention span for that anymore. I'll play through Skyrim once and never touch it again. I haven't bothered with any game modding since playing doom2. That was just so I could kill Barney the Dinosaur. I love you too Barney, with my chainsaw.
Kill some time, play my game Hop Cheops[^]
For Elder Scrolls you're really missing out - these aren't just new maps. Often there are overhauls that completely transform aspects of the game. I'm still playing Oblivion, thanks to the work by the modding community. Most games I can't really be bothered to play through to completion even once.
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I hope you still get that worked out. A couple of days ago a few people could not understand why I would not buy Skyrim or any other game which makes having a Steam account mandatory. One more 'service' which I can live very well without.
And from the clouds a mighty voice spoke:
"Smile and be happy, for it could come worse!"And I smiled and was happy
And it came worse.If I wasn't a big fan of the series, that's exactly what I would do. But my desire to play this game is way beyond my pride and hatred for steam.
"To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson
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If I wasn't a big fan of the series, that's exactly what I would do. But my desire to play this game is way beyond my pride and hatred for steam.
"To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson
Well, now I can say I used to be a big fan since Daggerfall. Now I have thrown the whole stuff off my computer and the whole thing is of no interest anymore. No game is worth having to jump through loops and I will certainly find something else to do. But no doubt, they will probably get away with it and try some other stunt next time. Like a few others before, they will only realize that they went too far when they have put off a few too many of their customers and some product collects dust in the shelves.
And from the clouds a mighty voice spoke:
"Smile and be happy, for it could come worse!"And I smiled and was happy
And it came worse. -
If Oblivion is “just a game”?! Then Salma Hayek is just the next woman. :)
There is only one Vera Farmiga and Salma Hayek is her prophet! Advertise here – minimum three posts per day are guaranteed.
Salma Hayek was the next woman! Next please... ;P
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Good for you, but I'm pretty sure you're in a minority there. I know I give landline numbers for this kind of thing and that changes (obviously) whenever address does.
When I first started working with databases (late 90's) I took over the development of a filemaker solution.(ver 3, first one that was relational). The previous developer had used phone number as the key value for most of the relationships (ouch!) It worked alright until someone said "I have a new phone number".... changing it in the system broke things to say the least.
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Well, now I can say I used to be a big fan since Daggerfall. Now I have thrown the whole stuff off my computer and the whole thing is of no interest anymore. No game is worth having to jump through loops and I will certainly find something else to do. But no doubt, they will probably get away with it and try some other stunt next time. Like a few others before, they will only realize that they went too far when they have put off a few too many of their customers and some product collects dust in the shelves.
And from the clouds a mighty voice spoke:
"Smile and be happy, for it could come worse!"And I smiled and was happy
And it came worse.Yeah, I still have Daggerfall on the original box (to me the best of the series). So you might understand that I am a real big fan. I helped to translate Oblivion to portuguese. But I feel you, I'm actually starting to become not that big of a fan anymore. Starting with oblivion and their focus on developing for console and porting to PC. I feel that they are growing too much and becoming the same way Blizzard has become (they lost me already). I don't play any steam games (including counter-strike). This is the only game that broke me. I was so happy when oblivion came out and there was no DRM, but this is another move that's making me less of a fan of bethsoft. However I've been looking forward for this game for too long to dismiss it because of steam. It annoys me but, oh well, I want the game. And the reason they are probably getting away with this game is because there are too many people expecting it and steam came as a late news. Don't know if they are going to get away in future products though.
"To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson
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Yeah, I still have Daggerfall on the original box (to me the best of the series). So you might understand that I am a real big fan. I helped to translate Oblivion to portuguese. But I feel you, I'm actually starting to become not that big of a fan anymore. Starting with oblivion and their focus on developing for console and porting to PC. I feel that they are growing too much and becoming the same way Blizzard has become (they lost me already). I don't play any steam games (including counter-strike). This is the only game that broke me. I was so happy when oblivion came out and there was no DRM, but this is another move that's making me less of a fan of bethsoft. However I've been looking forward for this game for too long to dismiss it because of steam. It annoys me but, oh well, I want the game. And the reason they are probably getting away with this game is because there are too many people expecting it and steam came as a late news. Don't know if they are going to get away in future products though.
"To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson
Everything comes to those who can wait. A nice little crack to get rid of Steam and, if I feel inclined, a copy from the bargain bin.
And from the clouds a mighty voice spoke:
"Smile and be happy, for it could come worse!"And I smiled and was happy
And it came worse. -
Everything comes to those who can wait. A nice little crack to get rid of Steam and, if I feel inclined, a copy from the bargain bin.
And from the clouds a mighty voice spoke:
"Smile and be happy, for it could come worse!"And I smiled and was happy
And it came worse.CDP1802 wrote:
Everything comes to those who can wait.
I agree, but in my case I couldn't wait for these reasons: 1 - As a big fan I wanted the collector's edition, so I pre-ordered while I could. I don't know when those will run out. 2 - I'm taking the opportunity that I'm in US for business and get it much cheaper than I would if I buy it in Brazil. I'm flying back to Brazil saturday and the package is supposed to arrive tomorrow if the same day delivery is honored :)
CDP1802 wrote:
A nice little crack to get rid of Steam
I can't wait to get rid of steam even before I have it on my pc. So as soon as that comes out, I'll probably use it.
"To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson
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CDP1802 wrote:
Everything comes to those who can wait.
I agree, but in my case I couldn't wait for these reasons: 1 - As a big fan I wanted the collector's edition, so I pre-ordered while I could. I don't know when those will run out. 2 - I'm taking the opportunity that I'm in US for business and get it much cheaper than I would if I buy it in Brazil. I'm flying back to Brazil saturday and the package is supposed to arrive tomorrow if the same day delivery is honored :)
CDP1802 wrote:
A nice little crack to get rid of Steam
I can't wait to get rid of steam even before I have it on my pc. So as soon as that comes out, I'll probably use it.
"To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson
Enjoy it. Meanwhile I have spent a few hours on my own little game. The game client, the UI and also 3D engine still have a long way to go, but it's slowly getting somewhere :)
And from the clouds a mighty voice spoke:
"Smile and be happy, for it could come worse!"And I smiled and was happy
And it came worse. -
Enjoy it. Meanwhile I have spent a few hours on my own little game. The game client, the UI and also 3D engine still have a long way to go, but it's slowly getting somewhere :)
And from the clouds a mighty voice spoke:
"Smile and be happy, for it could come worse!"And I smiled and was happy
And it came worse.CDP1802 wrote:
Enjoy it
Thanks! I probably will :)
CDP1802 wrote:
Meanwhile I have spent a few hours on my own little game. The game client, the UI and also 3D engine still have a long way to go, but it's slowly getting somewhere :)
This is in my old wish list. Played around a little with jMonkey[^], but nothing serious. Good luck there!
"To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson