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not good. really not good. not good at all.

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  • T TorstenH

    Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

    regards Torsten When I'm not working

    N Offline
    N Offline
    Nagy Vilmos
    wrote on last edited by
    #10

    As you say no one has noticed, go to management with the reason no one noticed, what the bug is and what the solution will be to make sure your derriere is not left visible.


    Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

    1 Reply Last reply
    0
    • R Rage

      If nobody noticed, just fix it et voilà.

      P Offline
      P Offline
      Pete OHanlon
      wrote on last edited by
      #11

      Err no. If you change code, it must be tested.

      *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

      "Mind bleach! Send me mind bleach!" - Nagy Vilmos

      CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

      N 1 Reply Last reply
      0
      • T TorstenH

        Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

        regards Torsten When I'm not working

        P Offline
        P Offline
        Pete OHanlon
        wrote on last edited by
        #12

        The lesson to be taken out of this is what procedures do you need to put in place to prevent an occurrence like this happening again. If the bug is that big, it should be squeaky bottom time for your test team. They will be the ones who gave to explain why they never saw it.

        *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

        "Mind bleach! Send me mind bleach!" - Nagy Vilmos

        CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

        T 1 Reply Last reply
        0
        • R Rage

          If nobody noticed, just fix it et voilà.

          OriginalGriffO Offline
          OriginalGriffO Offline
          OriginalGriff
          wrote on last edited by
          #13

          NO! Naughty boy! Unauthorised and unrecorded changes in production software? Ouch! Shove it up the food chain - let them prioritize it and schedule it's fix. It can't be critical if it has been in production and not been noticed, but there is a chance that the fix may cause it's own problems: one coder I recall had an oscillating bug. When she fixed the one, it caused the other. When she fixed the second, it caused the first. Round and round we go...

          Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
          "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

          B L 2 Replies Last reply
          0
          • P Pete OHanlon

            Err no. If you change code, it must be tested.

            *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

            "Mind bleach! Send me mind bleach!" - Nagy Vilmos

            CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

            N Offline
            N Offline
            Nagy Vilmos
            wrote on last edited by
            #14

            Good management hat! Document everything before and after the fact, that way you can see not just what changed by the reason why.


            Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

            E 1 Reply Last reply
            0
            • P Pete OHanlon

              The lesson to be taken out of this is what procedures do you need to put in place to prevent an occurrence like this happening again. If the bug is that big, it should be squeaky bottom time for your test team. They will be the ones who gave to explain why they never saw it.

              *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

              "Mind bleach! Send me mind bleach!" - Nagy Vilmos

              CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

              T Offline
              T Offline
              TorstenH
              wrote on last edited by
              #15

              true - I had a small talk with them about it and they just raised the shoulders... oh boy!

              regards Torsten When I'm not working

              1 Reply Last reply
              0
              • N Nagy Vilmos

                Good management hat! Document everything before and after the fact, that way you can see not just what changed by the reason why.


                Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                E Offline
                E Offline
                Espen Harlinn
                wrote on last edited by
                #16

                Good point :thumbsup:

                Espen Harlinn Principal Architect, Software - Goodtech Projects & Services AS My LinkedIn Profile

                1 Reply Last reply
                0
                • OriginalGriffO OriginalGriff

                  NO! Naughty boy! Unauthorised and unrecorded changes in production software? Ouch! Shove it up the food chain - let them prioritize it and schedule it's fix. It can't be critical if it has been in production and not been noticed, but there is a chance that the fix may cause it's own problems: one coder I recall had an oscillating bug. When she fixed the one, it caused the other. When she fixed the second, it caused the first. Round and round we go...

                  Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                  B Offline
                  B Offline
                  Bassam Abdul Baki
                  wrote on last edited by
                  #17

                  My daisy chain was three at one point. Fix A breaks B. Fix B breaks C. Fix C breaks A. We kept going around in circles for a while until we realized that.

                  Web - BM - RSS - Math - LinkedIn

                  1 Reply Last reply
                  0
                  • OriginalGriffO OriginalGriff

                    NO! Naughty boy! Unauthorised and unrecorded changes in production software? Ouch! Shove it up the food chain - let them prioritize it and schedule it's fix. It can't be critical if it has been in production and not been noticed, but there is a chance that the fix may cause it's own problems: one coder I recall had an oscillating bug. When she fixed the one, it caused the other. When she fixed the second, it caused the first. Round and round we go...

                    Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                    L Offline
                    L Offline
                    Lost User
                    wrote on last edited by
                    #18

                    OriginalGriff wrote:

                    NO! Naughty boy!
                    Unauthorised and unrecorded changes in production software? Ouch!

                    Whachewtorkinbout Willis? Earlier this week, new (2.5 weeks) ICT Manager of customer and ICT Operations Manager sit down and decide to make changes to the production Active Directory and Exchange. They decided to Disconnect all Mailboxes for accounts in the Disabled User OU. Problem is, someone (I reckon the same people) had disabled accounts that shouldn't have been disabled (1 of the 5 Board Members among others) and also moved accounts for Room Mailboxes (which are Disabled by design) into the same OU. So I had fun fixing the Elephant Ups and even more fun when during the moving of accounts to the correct OU's before Enabling them in AD and then Connecting them again in Exchange, I had the same knob-jockeys making furthers changes to the OU structure and connecting mailboxes without informing me and I was going mental trying to understand why I couldn't find acounts to connect too, even though I could see the accounts in AD. I deserve a large payrise as I have left all involved with all of their teeth.

                    Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                    OriginalGriffO 1 Reply Last reply
                    0
                    • T TorstenH

                      Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

                      regards Torsten When I'm not working

                      W Offline
                      W Offline
                      wizardzz
                      wrote on last edited by
                      #19

                      Well, go on, who created the bug?

                      1 Reply Last reply
                      0
                      • L Lost User

                        OriginalGriff wrote:

                        NO! Naughty boy!
                        Unauthorised and unrecorded changes in production software? Ouch!

                        Whachewtorkinbout Willis? Earlier this week, new (2.5 weeks) ICT Manager of customer and ICT Operations Manager sit down and decide to make changes to the production Active Directory and Exchange. They decided to Disconnect all Mailboxes for accounts in the Disabled User OU. Problem is, someone (I reckon the same people) had disabled accounts that shouldn't have been disabled (1 of the 5 Board Members among others) and also moved accounts for Room Mailboxes (which are Disabled by design) into the same OU. So I had fun fixing the Elephant Ups and even more fun when during the moving of accounts to the correct OU's before Enabling them in AD and then Connecting them again in Exchange, I had the same knob-jockeys making furthers changes to the OU structure and connecting mailboxes without informing me and I was going mental trying to understand why I couldn't find acounts to connect too, even though I could see the accounts in AD. I deserve a large payrise as I have left all involved with all of their teeth.

                        Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                        OriginalGriffO Offline
                        OriginalGriffO Offline
                        OriginalGriff
                        wrote on last edited by
                        #20

                        But I bet you have left a lasting record of the changes somewhere! Either via profanity or bruising... :laugh:

                        Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                        "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                        1 Reply Last reply
                        0
                        • T TorstenH

                          Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

                          regards Torsten When I'm not working

                          S Offline
                          S Offline
                          SledgeHammer01
                          wrote on last edited by
                          #21

                          So, obviously, its not a "mega huge bug". Quit being a drama queen :).

                          1 Reply Last reply
                          0
                          • T TorstenH

                            Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

                            regards Torsten When I'm not working

                            M Offline
                            M Offline
                            Mark_Wallace
                            wrote on last edited by
                            #22

                            Ever heard the Bible quote "Seek, and ye shall find"? Well, stop seeking, you idiot! Everyone was happy! You're rocking the boat!

                            I wanna be a eunuchs developer! Pass me a bread knife!

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