Fantastic Bugs and Where to Find Them

[RickZeeland]

The title should really be: "Fantastic Bug-Tracker / Heldesk software combinations and Where to Find Them". At the moment we are using a self-hosted version of JIRA, but as support for the self-hosted version will end and JIRA will be online only, we are looking for a good alternative. I have been searching for days, but it seems there is an enormous gap between bug-tracking and helpdesk software. A possible candidate seems to be GitKraken (offered by Axosoft), but I wonder if that will suit all our needs. Ideally the software should tick the following boxes: - Windows - Self-hosted - Bug-tracking - Helpdesk - Git integration And the following would be nice: - Open-source / C# - PostgreSQL support I took a look at Budoco (Bug tracker for Dotnet Core) which is open-source, uses PostgreSQL and is cross-platform as a bonus. See this overview: best-free-bug-tracking-tools-for-programming[^] After some struggling with VS-Code and ASP-NET Core 5, which I'm not used to, I got Budoco running. Although surely useable as a basic bug-tracker, it would take a lot of work to add helpdesk functionality and a more attractive user interface (that's also useable by non-programmers), so this will not be the best choice for us. So if anyone has a better suggestion, I would like to hear about it!

[Andreas Mertens]

I used to use FogBugz, was fairly good for the time. Might be something that meets your needs....

[RickZeeland]

Looks like a serious candidate, thanks! I updated the information on Slant, as it was outdated and did not give a good impression: best-bug-issue-tracking-tools-for-small-development-teams~fogbugz[^] [Edit] a bit expensive for a small company when you opt for self-hosting, minimal 50 x $15 per month :~

[foggles]

I haven't used it and not sure it ticks all your boxes, but heard good things - Overview - Redmine[^]